Reduce your software costs by 18% overnight

Compare Aivo and HappyFox Help Desk

See this
side-by-side comparison of Aivo vs. HappyFox Help Desk
based on preference data from user reviews. Aivo rates 4.4/5 stars with 80 reviews. By contrast, HappyFox Help Desk rates 4.6/5 stars with 119 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
Aivo
Aivo
(80)
4.4 out of 5
Aivo
Optimized for quick response
HappyFox Help Desk
HappyFox Help Desk
(119)
4.6 out of 5
HappyFox Help Desk
Optimized for quick response
Star Rating
HappyFox Help Desk
HappyFox Help Desk
Market Segments
Aivo
Aivo
Enterprise (44.6% of reviews)
HappyFox Help Desk
HappyFox Help Desk
Small-Business (46.3% of reviews)
Entry Level Price
Aivo
Aivo
No pricing information available
HappyFox Help Desk
HappyFox Help Desk
$29/agent /mo

Aivo vs HappyFox Help Desk

When assessing the two solutions, reviewers found HappyFox Help Desk easier to use, set up, and administer. Reviewers also preferred doing business with HappyFox Help Desk overall.

  • Reviewers felt that HappyFox Help Desk meets the needs of their business better than Aivo.
  • When comparing quality of ongoing product support, reviewers felt that HappyFox Help Desk is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of HappyFox Help Desk over Aivo.
Categories
Shared Categories
Aivo
Aivo
HappyFox Help Desk
HappyFox Help Desk
Aivo and HappyFox Help Desk are categorized as Customer Self-Service
Unique Categories
HappyFox Help Desk
HappyFox Help Desk is categorized as Help Desk
Pricing
Aivo
Aivo Pricing
Free Trial Unavailable
HappyFox Help Desk
HappyFox Help Desk Pricing
Mighty
$29/agent /mo
Enterprise
$69/agent /mo
Fantastic
$49/agent /mo
Enterprise Plus
$89/agent /mo
Unlimited Agents
$1499/mo
Free Trial
Ask a Question

Have questions for Aivo and HappyFox Help Desk?

Start a private conversation.
Ratings
Meets Requirements
Aivo
Aivo
8.5
Responses: 69
HappyFox Help Desk
HappyFox Help Desk
8.9
Responses: 112
Ease of Use
Aivo
Aivo
8.6
Responses: 67
HappyFox Help Desk
HappyFox Help Desk
9.3
Responses: 112
Ease of Setup
Aivo
Aivo
8.2
Responses: 59
HappyFox Help Desk
HappyFox Help Desk
8.9
Responses: 83
Ease of Admin
Aivo
Aivo
8.5
Responses: 60
HappyFox Help Desk
HappyFox Help Desk
9.1
Responses: 82
Quality of Support
Aivo
Aivo
8.9
Responses: 69
HappyFox Help Desk
HappyFox Help Desk
9.2
Responses: 107
Ease of Doing Business With
Aivo
Aivo
8.5
Responses: 63
HappyFox Help Desk
HappyFox Help Desk
9.3
Responses: 79
Product Direction (% positive)
Aivo
Aivo
9.0
Responses: 69
HappyFox Help Desk
HappyFox Help Desk
9.2
Responses: 113
Features
Knowledge Share
Knowledge Base
Aivo
Aivo
8.5
Responses: 25
HappyFox Help Desk
HappyFox Help Desk
8.6
Responses: 23
Searchable Articles
Aivo
Aivo
7.6
Responses: 24
HappyFox Help Desk
HappyFox Help Desk
8.8
Responses: 21
Community Forums
Aivo
Aivo
Feature Not Available
HappyFox Help Desk
HappyFox Help Desk
6.1
Responses: 6
Interactive FAQs & Forums
Aivo
Aivo
7.7
Responses: 22
HappyFox Help Desk
HappyFox Help Desk
6.9
Responses: 6
Interaction
Web Portals
Aivo
Aivo
7.6
Responses: 26
HappyFox Help Desk
HappyFox Help Desk
7.7
Responses: 10
Forum to Reponse
Aivo
Aivo
7.8
Responses: 19
HappyFox Help Desk
HappyFox Help Desk
8.2
Responses: 22
Tickets and Tagging
Aivo
Aivo
8.3
Responses: 21
HappyFox Help Desk
HappyFox Help Desk
9.2
Responses: 28
Live Chat
Aivo
Aivo
8.3
Responses: 23
HappyFox Help Desk
HappyFox Help Desk
7.9
Responses: 17
Reviewers' Company Size
Reviewers of Aivo were most often representing companies in the Enterprise segment, while reviewers for HappyFox Help Desk were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Aivo
Aivo
25.7%
HappyFox Help Desk
HappyFox Help Desk
46.3%
Mid-Market
(51-1000 emp.)
Aivo
Aivo
29.7%
HappyFox Help Desk
HappyFox Help Desk
38.9%
Enterprise
(> 1000 emp.)
Aivo
Aivo
44.6%
HappyFox Help Desk
HappyFox Help Desk
14.8%
Reviewers' Industry
Aivo
Aivo Industry
Telecommunications
10.8%
Financial Services
10.8%
Banking
10.8%
Information Technology and Services
8.1%
Utilities
5.4%
Other
54.1%
HappyFox Help Desk
HappyFox Help Desk Industry
Information Technology and Services
14.5%
Computer Software
10.3%
Higher Education
5.1%
Real Estate
4.3%
Consumer Goods
4.3%
Other
61.5%
Reviews
Most Helpful Favorable Review
Aivo
Martin P.
Executive Sponsor in Telecommunications

La facilidad en la implementación, el soporte de los equipos comerciales y técnicos. El acompañamiento a los objetivos convergentes y la posibilidad de hacer sinergia entre los desarrollos actuales y los futuros. La medición y los resúmenes mensuales de...

HappyFox Help Desk
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Most Helpful Critical Review
Aivo
Carolina M.
Administrator in Education Management

We're having a few tech issuea a bit complicated to solve, but we hope a great solution!

HappyFox Help Desk
GH
Executive Sponsor in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

Discussions
Aivo
Aivo Discussions
How do I connect my bot to my Facebook Page?
2 comments
Offical Response from Aivo
Hey there! Thanks for your question. Connecting your bot to your Facebook Page is very simple. The only thing you need is a fanpage connected to your...Read more
How does AgentBot work?
1 comment
Offical Response from Aivo
Hello! Thanks for your question. AgentBot is a chatbot powered by artificial intelligence. This means that it is not just a structured set of questions, but...Read more
What languages does AgentBot support?
1 comment
Offical Response from Aivo
Hey there! Thanks for your question. We recently launched our new semantic engine, which supports 157 languages, including English, Spanish, Italian, French,...Read more
HappyFox Help Desk
HappyFox Help Desk Discussions
Monty the Mongoose crying
HappyFox Help Desk has no discussions with answers
Screenshots
Ask Aivo a QuestionContact AivoAsk HappyFox Help Desk a QuestionContact HappyFox Help Desk
Need help?
I can help.
Kate
Learning about Business Software?
Ask the community
Aivo
Aivo
Optimized for quick response
HappyFox Help Desk
HappyFox Help Desk
Optimized for quick response