Compare Aivo, elevio, and IBM Watson Assistant

Pricing

 
Essential
$ 240
1,000 sessions/mo included
Lite
Free
 
Advanced
$ 1,200
5,000 sessions/mo included
Standard
$0.0025USD
per message
 
Enterprise
ask us
From 20,000 sessions/mo
Plus
Contact Us
 
Premium
Contact Us
 
IBM Cloud Private
Contact Us
 
Free Trial Unavailable
Free Trial
Free Trial
Aivo
Essential
$ 2401,000 sessions/mo included
Advanced
$ 1,200 5,000 sessions/mo included
Enterprise
ask usFrom 20,000 sessions/mo
Free Trial Unavailable
elevio
Free Trial
IBM Watson Assistant
Lite
Free
Standard
$0.0025USDper message
Plus
Contact Us
Premium
Contact Us
IBM Cloud Private
Contact Us
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
9.2
8.6
Ease of Use
Ease of Use
8.5
9.2
8.4
Ease of Setup
Ease of Setup
7.8
8.7
8.0
Ease of Admin
Ease of Admin
8.3
9.3
7.7
Quality of Support
Quality of Support
8.8
9.2
7.6
Ease of Doing Business With
Ease of Doing Business With
8.3
9.0
8.3
Product Direction (% positive)
Product Direction (% positive)
8.9
10.0
9.0
Meets Requirements
Aivo
8.2
elevio
9.2
IBM Watson Assistant
8.6
Ease of Use
Aivo
8.5
elevio
9.2
IBM Watson Assistant
8.4
Ease of Setup
Aivo
7.8
elevio
8.7
IBM Watson Assistant
8.0
Ease of Admin
Aivo
8.3
elevio
9.3
IBM Watson Assistant
7.7
Quality of Support
Aivo
8.8
elevio
9.2
IBM Watson Assistant
7.6
Ease of Doing Business With
Aivo
8.3
elevio
9.0
IBM Watson Assistant
8.3
Product Direction (% positive)
Aivo
8.9
elevio
10.0
IBM Watson Assistant
9.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
27.3%
50.0%
14.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
23.6%
50.0%
17.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
49.1%
0%
68.2%
Aivo
Small-Business
27.3%
Mid-Market
23.6%
Enterprise
49.1%
elevio
Small-Business
50.0%
Mid-Market
50.0%
Enterprise
0%
IBM Watson Assistant
Small-Business
14.5%
Mid-Market
17.3%
Enterprise
68.2%

Reviewers' Industry

 
Telecommunications
12.7%
Internet
50.0%
Information Technology and Services
19.1%
 
Financial Services
10.9%
Information Technology and Services
16.7%
Telecommunications
11.8%
 
Banking
10.9%
Information Services
16.7%
Insurance
5.5%
 
Information Technology and Services
9.1%
Computer Software
16.7%
Financial Services
5.5%
 
Utilities
7.3%
Computer Software
5.5%
 
Other
49.1%
Other
0.0%
Other
52.7%
Aivo
Telecommunications
12.7%
Financial Services
10.9%
Banking
10.9%
Information Technology and Services
9.1%
Utilities
7.3%
Other
49.1%
elevio
Internet
50.0%
Information Technology and Services
16.7%
Information Services
16.7%
Computer Software
16.7%
Other
0.0%
IBM Watson Assistant
Information Technology and Services
19.1%
Telecommunications
11.8%
Insurance
5.5%
Financial Services
5.5%
Computer Software
5.5%
Other
52.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Juan T.
Administrator

La posibilidad de tener un blend entre el operador automático y el operador manual.

Administrator

I like the interface which is easy to understand. It does not require any learning from your side and so once you register, you can immediately start working on it.

Katherine S.
G2 User

The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

The support center takes a lot of time to solve problems

User in Internet

You will need an API if you want to get certain pieces of information of the tool, but nothing to really complain about.

G2 User in Hospital & Health Care

Poor entity extraction. Bluemix is awful to navigate in terms of management. Struggles with large list of trained entities.

 
Aivo
Most Helpful Favorable Review
Juan T.
Administrator

La posibilidad de tener un blend entre el operador automático y el operador manual.

Most Helpful Critical Review
Administrator

The support center takes a lot of time to solve problems

elevio
Most Helpful Favorable Review
Administrator

I like the interface which is easy to understand. It does not require any learning from your side and so once you register, you can immediately start working on it.

Most Helpful Critical Review
User in Internet

You will need an API if you want to get certain pieces of information of the tool, but nothing to really complain about.

IBM Watson Assistant
Most Helpful Favorable Review
Katherine S.
G2 User

The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...

Most Helpful Critical Review
G2 User in Hospital & Health Care

Poor entity extraction. Bluemix is awful to navigate in terms of management. Struggles with large list of trained entities.

Screenshots

 
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Videos

 

AgentBot is an automatic customer service solution that uses Artificial Intelligence to understand and solve customers’ needs in real time. Watch our videos!

No videos provided

Quickly build and deploy virtual assistants across a variety of channels.

Get started with conversational AI with our "Core Conversation Concepts" video and check out "Advanced Conversational Concepts" to learn more https://www.ibm.com/account/reg/us-en/signup?formid=urx-33830

Aivo

AgentBot is an automatic customer service solution that uses Artificial Intelligence to understand and solve customers’ needs in real time. Watch our videos!

elevio
No videos provided
IBM Watson Assistant

Quickly build and deploy virtual assistants across a variety of channels.

Get started with conversational AI with our "Core Conversation Concepts" video and check out "Advanced Conversational Concepts" to learn more https://www.ibm.com/account/reg/us-en/signup?formid=urx-33830

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