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Compare Aivo and Drift 
Featured Products
At a Glance
Market Segments
Enterprise (41.9% of reviews)
Mid-Market (51.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $2,500.00 Per Month
Aivo
Star Rating
(133)4.5 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AivoDrift
Star Rating
(1,255)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansAivo vs Drift
When assessing the two solutions, reviewers found Aivo easier to use and administer. However, reviewers felt that Drift was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Drift meets the needs of their business better than Aivo.
- When comparing quality of ongoing product support, Aivo and Drift provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Aivo over Drift.
Pricing
Entry-Level Pricing
Aivo
No pricing availableDrift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Free Trial
Aivo
No trial information availableDrift
Free Trial is available
Ratings
Meets Requirements
8.5
109
8.7
1,017
Ease of Use
8.8
107
8.7
1,030
Ease of Setup
8.4
92
8.4
507
Ease of Admin
8.8
94
8.5
473
Quality of Support
8.8
109
8.8
938
Has the product been a good partner in doing business?
8.8
96
8.9
472
Product Direction (% positive)
9.0
106
8.9
995
Features by Category
Messenger
Not enough data
8.5
203
|
Verified
Not enough data
8.2
201
|
Verified
Not enough data
9.1
273
|
Verified
Not enough data
8.5
250
|
Verified
Channels
Not enough data
7.9
116
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
91
|
Verified
Not enough data
7.6
81
|
Verified
Not enough data
7.8
90
|
Verified
Customers
Not enough data
8.6
224
|
Verified
Not enough data
8.4
202
|
Verified
Not enough data
8.1
241
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
245
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.9
315
|
Verified
Not enough data
8.2
309
|
Verified
Not enough data
8.2
288
|
Verified
Not enough data
8.7
305
|
Verified
Organization
Not enough data
8.0
265
|
Verified
Not enough data
8.0
269
|
Verified
Not enough data
8.3
277
|
Verified
Performance Analysis
Not enough data
7.8
241
|
Verified
Not enough data
8.0
261
|
Verified
Sales Analysis
Not enough data
7.5
215
|
Verified
Not enough data
7.7
221
|
Verified
Generative AI
Not enough data
7.5
87
Not enough data
7.6
85
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.4
34
8.2
280
8.3
34
8.3
268
8.3
33
8.4
303
8.4
33
8.1
273
7.8
18
8.0
228
Platform
8.1
26
8.9
309
8.4
32
8.4
291
8.3
30
8.4
275
8.0
32
8.1
281
Feature Not Available
7.9
240
8.2
31
8.4
261
8.2
30
8.2
286
Generative AI
Not enough data
7.7
84
Not enough data
7.7
82
Conversational Platform
Not enough data
8.6
167
Not enough data
8.4
117
Not enough data
8.7
128
Not enough data
8.6
92
Support Automation
Not enough data
Feature Not Available
Not enough data
8.4
147
Not enough data
8.7
138
Not enough data
8.4
92
Generative AI
Not enough data
7.9
31
Not enough data
7.7
31
Integrations
Not enough data
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Branding & Customizatio
Not enough data
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Automatic Rules & Configurations
Not enough data
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Automation
Not enough data
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Artificial Intelligence
Not enough data
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Generative AI
Not enough data
7.7
31
Not enough data
7.9
30
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Communication
8.4
44
|
Verified
9.2
542
|
Verified
8.5
40
|
Verified
8.5
538
|
Verified
8.2
14
|
Verified
7.8
323
|
Verified
8.7
29
|
Verified
8.6
414
|
Verified
7.2
10
7.9
189
Internal Use
8.2
39
|
Verified
8.4
461
|
Verified
8.0
40
|
Verified
8.7
471
|
Verified
7.8
17
|
Verified
8.5
472
|
Verified
8.2
43
|
Verified
8.2
409
|
Verified
8.7
31
|
Verified
8.3
372
|
Verified
8.2
30
|
Verified
8.1
402
|
Verified
Generative AI
Not enough data
7.4
20
Self-Service Experience
8.6
37
8.1
57
8.1
32
8.2
53
Feature Not Available
Feature Not Available
8.5
9
8.2
51
8.6
14
8.5
57
Self-Service Platform
8.5
11
8.6
57
8.9
14
8.7
60
8.0
15
8.2
59
8.2
12
8.5
58
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aivo and Drift are categorized as Live Chat, Customer Self-Service, and Chatbots
Unique Categories
Aivo is categorized as Genesys AppFoundry Marketplace
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Conversational Marketing, Bot Platforms, and Customer Service Automation
Reviews
Reviewers' Company Size
Aivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
18.5%
Financial Services
10.5%
Telecommunications
8.9%
Consumer Services
8.1%
Information Technology and Services
5.6%
Other
48.4%
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Alternatives
Discussions
How do I connect my bot to my Facebook Page?
2 Comments
Official Response from Aivo
Hey there! Thanks for your question. Connecting your bot to your Facebook Page is very simple. The only thing you need is a fanpage connected to your...Read more
How does AgentBot work?
1 Comment
Official Response from Aivo
Hello! Thanks for your question. AgentBot is a chatbot powered by artificial intelligence. This means that it is not just a structured set of questions, but...Read more
What languages does AgentBot support?
1 Comment
Official Response from Aivo
Hey there! Thanks for your question. We recently launched our new semantic engine, which supports 157 languages, including English, Spanish, Italian, French,...Read more
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
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