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Compare Aivo and Amazon Lex 
Featured Products
At a Glance
Market Segments
Enterprise (41.9% of reviews)
Enterprise (36.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Aivo
Star Rating
(133)4.5 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AivoAmazon Lex
Star Rating
(37)4.2 out of 5
Market Segments
Enterprise (36.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon LexAivo vs Amazon Lex
When assessing the two solutions, reviewers found Aivo easier to use, set up, and administer. Reviewers also preferred doing business with Aivo overall.
- Reviewers felt that Amazon Lex meets the needs of their business better than Aivo.
- When comparing quality of ongoing product support, reviewers felt that Aivo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Aivo over Amazon Lex.
Pricing
Entry-Level Pricing
Aivo
No pricing availableAmazon Lex
No pricing availableFree Trial
Aivo
No trial information availableAmazon Lex
No trial information availableRatings
Meets Requirements
8.5
109
8.7
23
Ease of Use
8.8
107
8.4
23
Ease of Setup
8.4
92
8.1
14
Ease of Admin
8.8
94
7.9
14
Quality of Support
8.8
109
8.7
23
Has the product been a good partner in doing business?
8.8
96
8.5
14
Product Direction (% positive)
9.0
106
8.5
23
Features by Category
Responses
8.4
34
Not enough data
8.3
34
Not enough data
8.3
33
Not enough data
8.4
33
Not enough data
7.8
18
Not enough data
Platform
8.1
26
Not enough data
8.4
32
Not enough data
8.3
30
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
8.2
31
Not enough data
8.2
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
44
|
Verified
Not enough data
8.5
40
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
7.2
10
Not enough data
Internal Use
8.2
39
|
Verified
Not enough data
8.0
40
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
8.2
43
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.6
37
Not enough data
8.1
32
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
8.6
14
Not enough data
Self-Service Platform
8.5
11
Not enough data
8.9
14
Not enough data
8.0
15
Not enough data
8.2
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aivo and Amazon Lex are categorized as Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Aivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Amazon Lex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
18.5%
Financial Services
10.5%
Telecommunications
8.9%
Consumer Services
8.1%
Information Technology and Services
5.6%
Other
48.4%
Computer Software
22.2%
Information Technology and Services
13.9%
Pharmaceuticals
8.3%
Non-Profit Organization Management
5.6%
Banking
5.6%
Other
44.4%
Alternatives
Discussions
How do I connect my bot to my Facebook Page?
2 Comments
Official Response from Aivo
Hey there! Thanks for your question. Connecting your bot to your Facebook Page is very simple. The only thing you need is a fanpage connected to your...Read more
How does AgentBot work?
1 Comment
Official Response from Aivo
Hello! Thanks for your question. AgentBot is a chatbot powered by artificial intelligence. This means that it is not just a structured set of questions, but...Read more
What languages does AgentBot support?
1 Comment
Official Response from Aivo
Hey there! Thanks for your question. We recently launched our new semantic engine, which supports 157 languages, including English, Spanish, Italian, French,...Read more
What is Amazon Lex used for?
1 Comment
UT
Interactive ai chat bot used for your business use case Read more
Amazon Lex has no more discussions with answers
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