G2 reviewers report that FreshBooks excels in user satisfaction, boasting a higher overall score compared to Airwallex. Users appreciate its easy invoicing and the ability to manage time, projects, clients, invoices, and expenses seamlessly, making it a favorite among small businesses.
Users say that FreshBooks offers a more intuitive setup process, with many highlighting the simple sign-up and user-friendly interface. In contrast, Airwallex, while effective for international payments, has received feedback indicating that its setup can be less straightforward.
Reviewers mention that FreshBooks provides excellent customer support, which is frequently praised in reviews. Users feel supported throughout their experience, whereas Airwallex's support quality is seen as adequate but not as highly rated, with some users expressing a desire for more responsive assistance.
According to verified reviews, FreshBooks shines in its ability to create and manage invoices, with users noting the dashboard view that summarizes client statuses and pending payments. Airwallex, while strong in handling multi-currency transactions, does not offer the same level of invoicing features.
G2 reviewers highlight that FreshBooks has a significant advantage in ease of use, with a score of 9.2 compared to Airwallex's 8.9. Users find FreshBooks accessible even for those without accounting backgrounds, while Airwallex's interface, although clean, can be more complex for some users.
Users report that Airwallex is particularly strong in handling international payments and currency conversions, making it a go-to for businesses operating globally. However, FreshBooks remains the preferred choice for small businesses focused on invoicing and expense management, as it simplifies these processes effectively.
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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