Compare Agentforce 360 Platform (formerly Salesforce Platform) and Airtable 
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$0.00
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,992)4.5 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansAirtable
Star Rating
(3,259)4.6 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in its customization capabilities, allowing users to tailor applications and workflows extensively. One user highlighted how it empowers non-developers to build apps and automate processes without deep coding knowledge, which can significantly accelerate project timelines.
- Users say Airtable shines in its user-friendly interface and operational efficiency. Many appreciate how it serves as a central hub for managing tasks and data, reducing the chaos of scattered emails and spreadsheets. One reviewer noted the effectiveness of its "Interface Designer" in enhancing team interactions with data.
- Reviewers mention that Salesforce Platform offers robust CRM capabilities, which are particularly beneficial for businesses needing comprehensive client engagement tools. Users have praised its ability to provide historical data, enabling better context during client interactions.
- According to verified reviews, Airtable's AI integration has been a game-changer for teams, allowing for practical applications like automatically tagging customer feedback. This feature has been noted for improving operational efficiency and compliance within workflows.
- G2 reviewers highlight that while both platforms have similar ease of setup scores, Salesforce Platform's extensive learning resources and community support can be a significant advantage for users looking to maximize their use of the software.
- Users report that Salesforce Platform's data security features are highly rated, with one user mentioning a strong sense of confidence in the platform's ability to protect sensitive information, which is crucial for businesses handling client data.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Airtable
Free
$0.00
For individuals or very small teams just getting started with Airtable
- Unlimited bases
- 1,000 records per base
- 1 GB of attachments per base
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Airtable
Free Trial is available
Ratings
Meets Requirements
8.9
2,359
8.8
2,520
Ease of Use
8.5
3,125
8.7
2,550
Ease of Setup
8.4
1,904
8.4
1,537
Ease of Admin
8.5
804
8.7
1,200
Quality of Support
8.5
2,105
8.4
1,900
Has the product been a good partner in doing business?
8.8
799
8.9
1,082
Product Direction (% positive)
8.7
2,324
9.0
2,395
Features by Category
Tasks
Not enough data
8.6
1199
|
Verified
Not enough data
8.5
1178
|
Verified
Not enough data
8.4
1176
|
Verified
Not enough data
8.3
1159
|
Verified
Not enough data
7.8
1095
|
Verified
Not enough data
7.7
1069
|
Verified
Not enough data
8.1
1151
|
Verified
Not enough data
7.8
1072
|
Verified
Projects
Not enough data
8.4
1138
|
Verified
Not enough data
8.2
1076
|
Verified
Not enough data
7.7
1001
|
Verified
Not enough data
8.2
1115
|
Verified
Not enough data
9.0
1200
|
Verified
Not enough data
7.3
647
Not enough data
7.6
645
Not enough data
7.9
1090
|
Verified
Not enough data
6.9
612
Not enough data
7.1
633
Not enough data
7.6
962
|
Verified
Resource Management
Not enough data
7.8
973
|
Verified
Not enough data
7.3
626
Not enough data
7.9
1022
|
Verified
Project Monitoring
Not enough data
7.9
952
|
Verified
Not enough data
7.8
962
|
Verified
Not enough data
8.3
1065
|
Verified
Generative AI
Not enough data
5.8
514
Not enough data
5.9
514
Agentic AI - Project Management
Not enough data
7.0
89
Not enough data
7.0
88
Not enough data
7.7
109
Not enough data
7.1
85
Not enough data
7.0
85
Not enough data
7.0
84
Not enough data
7.1
85
Data Masking
9.5
14
Not enough data
9.2
14
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
8.6
13
Not enough data
Analytics
Not enough data
8.0
408
Execution
Not enough data
8.9
456
Not enough data
8.9
458
Not enough data
8.9
454
Roadmapping
Not enough data
8.2
428
Not enough data
8.4
423
Administration
8.9
282
Not enough data
8.8
273
Not enough data
9.3
295
Not enough data
9.0
295
Not enough data
9.2
297
Not enough data
9.0
284
Not enough data
Automation
9.0
321
Not enough data
8.9
307
Not enough data
9.0
315
Not enough data
Development
8.9
285
Not enough data
8.6
246
Not enough data
8.5
236
Not enough data
9.0
265
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
104
Not enough data
9.1
99
Not enough data
8.9
99
Not enough data
8.7
96
Not enough data
Management
9.1
96
Not enough data
9.0
98
Not enough data
9.2
102
Not enough data
9.1
99
Not enough data
Security
9.3
103
Not enough data
Agentic AI - Cloud Migration
7.9
14
Not enough data
7.5
14
Not enough data
8.3
15
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
301
Not enough data
9.1
318
Not enough data
9.2
315
Not enough data
8.9
306
Not enough data
8.6
291
Not enough data
9.1
320
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Task Creation
Not enough data
8.9
918
Not enough data
8.8
895
Not enough data
8.5
885
Not enough data
8.1
803
Task Management
Not enough data
8.8
892
Not enough data
8.6
876
Not enough data
8.1
812
Not enough data
8.2
810
Generative AI
Not enough data
5.8
401
Not enough data
6.0
400
Functionality
8.6
74
Not enough data
8.7
76
Not enough data
8.9
78
Not enough data
8.7
74
Not enough data
9.3
76
Not enough data
9.1
78
Not enough data
Type
8.7
73
Not enough data
8.7
75
Not enough data
Reporting
8.8
73
Not enough data
8.9
74
Not enough data
9.0
14
Not enough data
9.4
12
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.3
12
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.8
12
Not enough data
8.3
12
Not enough data
Generative AI - Identity and Access Management (IAM)
7.5
12
Not enough data
7.2
12
Not enough data
7.6
12
Not enough data
Responses
Not enough data
9.8
10
Not enough data
9.8
10
Not enough data
9.2
10
Automation - AI Agents
Not enough data
10.0
10
Not enough data
9.8
10
Not enough data
9.8
10
Not enough data
9.8
10
Not enough data
10.0
10
Platform
Not enough data
9.8
10
Not enough data
9.9
13
Not enough data
9.7
11
Autonomy - AI Agents
Not enough data
9.8
10
Not enough data
9.8
10
Not enough data
9.8
11
Not enough data
9.8
11
Generative AI
Not enough data
9.8
11
Not enough data
9.8
11
Management
9.2
61
Not enough data
9.2
63
Not enough data
9.2
62
Not enough data
Functionality
9.3
63
Not enough data
9.3
62
Not enough data
9.4
62
Not enough data
Processes
9.2
62
Not enough data
9.4
62
Not enough data
9.2
62
Not enough data
Functionality
7.9
73
Not enough data
8.4
68
Not enough data
8.6
66
Not enough data
8.4
66
Not enough data
Data Control
8.5
65
Not enough data
8.6
67
Not enough data
9.0
67
Not enough data
Agentic AI - Drag and Drop App Builder
8.8
21
Not enough data
8.6
21
Not enough data
8.3
21
Not enough data
Functionality
9.0
138
Not enough data
8.8
130
Not enough data
8.7
122
Not enough data
9.1
130
Not enough data
8.7
129
Not enough data
8.8
124
Not enough data
9.0
122
Not enough data
Agentic AI - Software Testing
8.9
21
Not enough data
8.8
20
Not enough data
8.7
20
Not enough data
Generation and Interpretation - AI App Builder
Not enough data
9.0
15
Not enough data
9.6
16
Not enough data
9.4
15
Not enough data
9.8
15
Generated Application Quality - AI App Builder
Not enough data
9.3
15
Not enough data
8.9
14
Not enough data
9.7
15
Not enough data
9.8
17
Application Design
8.6
228
Not enough data
8.6
230
Not enough data
8.7
250
Not enough data
8.6
240
Not enough data
8.9
270
Not enough data
Data Control
8.8
262
Not enough data
8.9
263
Not enough data
9.2
261
Not enough data
Publishing
8.9
236
Not enough data
8.9
248
Not enough data
8.9
233
Not enough data
Agentic AI - Low-Code Development Platforms
9.0
41
Not enough data
9.1
40
Not enough data
8.9
41
Not enough data
Development
8.7
585
Not enough data
8.6
567
Not enough data
8.6
519
Not enough data
8.6
546
Not enough data
8.5
513
Not enough data
Database
9.0
564
Not enough data
8.8
656
Not enough data
8.5
504
Not enough data
8.6
551
Not enough data
8.6
602
Not enough data
Infrastructure
8.5
555
Not enough data
8.1
515
Not enough data
9.1
587
Not enough data
User Interface Design
8.4
133
|
Verified
8.3
314
8.6
152
|
Verified
7.6
451
|
Verified
8.7
153
|
Verified
7.8
465
|
Verified
9.1
155
|
Verified
8.5
489
|
Verified
Data Control
8.9
149
|
Verified
8.4
475
|
Verified
8.9
157
|
Verified
8.6
485
|
Verified
9.1
154
|
Verified
8.5
458
|
Verified
Publishing
8.8
141
|
Verified
8.2
448
|
Verified
8.9
146
8.3
465
|
Verified
8.9
144
|
Verified
8.4
426
|
Verified
Agentic AI - No-Code Development Platforms
8.6
32
8.0
24
8.6
32
8.0
25
8.4
32
8.0
23
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.0
211
Not enough data
7.2
210
Not enough data
7.2
208
Planning
Not enough data
7.3
202
Not enough data
8.0
207
Not enough data
7.9
204
Not enough data
8.2
211
Not enough data
7.1
191
Workflow Management
Not enough data
7.0
202
Not enough data
8.2
207
Not enough data
7.3
199
Not enough data
7.1
195
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Airtable are categorized as No-Code Development Platforms
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Airtable is categorized as Strategy and Innovation Roadmapping Tools, Product Management, Task Management, Project Management, AI Agents For Business Operations, and AI App Builder
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Airtable
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.2%
Marketing and Advertising
3.3%
Other
60.0%
Non-Profit Organization Management
9.2%
Marketing and Advertising
8.5%
Computer Software
6.9%
Information Technology and Services
6.2%
Higher Education
5.7%
Other
63.5%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
LM
Learn how to create new accounts, and update existing leads and contacts. Read more
What is Salesforce Platform used for?
2 Comments
ZK
It's a system that helps you manage all past sales activity and understand your business' pipeline. Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
What is Airtable used for?
7 Comments
SJ
Real estate transaction and recruiting tracking. Also social media and onboarding tasklists. Kind of an SOP all together.Read more
How much does Airtable enterprise cost?
4 Comments
EL
Minimum $8k per conversations circa 2021-2022. Pricing may be subject to change since that time.Read more
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