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Compare Airship and WebEngage 
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Mid-Market (55.2% of reviews)
Entry-Level Pricing
No pricing available
Talk To Us Up To 10K Monthly Active Users (MAU)
Airship
Star Rating
(82)4.0 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AirshipWebEngage
Star Rating
(729)4.5 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WebEngage excels in user satisfaction, boasting a significantly higher overall score compared to Airship. Users appreciate its ability to unify user data and engagement, making tasks like segmentation and multi-channel communication straightforward and scalable.
- Users say that WebEngage's implementation process is notably quick and intuitive, with many highlighting the ease of integrating the platform with various applications. In contrast, Airship users have mentioned challenges with setup, indicating a steeper learning curve.
- Reviewers mention that WebEngage provides exceptional customer support, with many praising the responsiveness and helpfulness of the team. Airship, while also recognized for its support, has received mixed feedback regarding transparency during scheduled maintenance.
- According to verified reviews, WebEngage shines in its analytics capabilities, with users calling it the best platform for understanding customer behavior. This is complemented by new AI enhancements that improve campaign execution, a feature that Airship users find less robust.
- Users highlight that WebEngage offers superior ease of use, particularly in features like scheduling and triggered notifications, which are rated highly by its users. Airship, while effective in push notifications, has received lower scores in overall usability and feature customization.
- G2 reviewers note that WebEngage's extensive review count indicates a reliable and consistent user experience, with a strong presence in the mid-market segment. In contrast, Airship's lower review volume may suggest less widespread adoption and user feedback, which could impact potential buyers' confidence.
Pricing
Entry-Level Pricing
Airship
No pricing availableWebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
Free Trial
Airship
Free Trial is available
WebEngage
No trial information availableRatings
Meets Requirements
8.1
73
8.5
621
Ease of Use
7.8
74
8.8
625
Ease of Setup
7.1
29
8.3
395
Ease of Admin
7.4
29
8.7
264
Quality of Support
7.8
70
8.6
614
Has the product been a good partner in doing business?
7.7
28
8.8
264
Product Direction (% positive)
8.7
72
9.6
599
Features by Category
Email Marketing
Not enough data
8.8
337
|
Verified
Not enough data
8.8
329
|
Verified
Not enough data
8.6
328
|
Verified
Not enough data
8.5
301
|
Verified
Online Marketing
Not enough data
8.0
257
Not enough data
8.3
307
|
Verified
Not enough data
8.6
308
|
Verified
Not enough data
8.3
307
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
8.3
295
|
Verified
Not enough data
8.4
293
|
Verified
Not enough data
8.7
323
|
Verified
Not enough data
8.2
269
|
Verified
Not enough data
8.5
280
|
Verified
Not enough data
8.6
299
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.4
279
|
Verified
Campaign Management
Not enough data
8.4
295
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
7.8
242
Not enough data
Feature Not Available
Not enough data
7.7
247
Not enough data
7.7
245
Reporting & Analytics
Not enough data
8.4
329
|
Verified
Not enough data
8.4
320
|
Verified
Not enough data
8.0
306
|
Verified
Not enough data
8.0
299
|
Verified
Not enough data
7.5
242
Platform
Not enough data
8.5
301
|
Verified
Not enough data
8.6
289
|
Verified
Not enough data
8.9
301
|
Verified
Not enough data
8.1
255
|
Verified
Not enough data
8.2
271
|
Verified
Not enough data
8.6
288
|
Verified
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.0
18
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.3
16
Not enough data
8.3
16
Not enough data
8.2
16
Integration
Not enough data
8.5
303
|
Verified
Not enough data
8.5
306
|
Verified
Not enough data
8.2
279
|
Verified
Administration
Not enough data
8.6
179
Not enough data
8.0
176
Not enough data
8.2
166
Not enough data
8.7
181
Not enough data
7.9
154
Not enough data
8.4
174
Integrations
Not enough data
8.4
156
Not enough data
8.6
161
Not enough data
8.6
167
Not enough data
8.1
143
Platform
Not enough data
8.3
141
Not enough data
8.3
144
Not enough data
8.2
142
Not enough data
8.3
157
Not enough data
8.2
143
Not enough data
8.5
159
Not enough data
8.3
147
Not enough data
8.5
163
Visitor Behavior
Not enough data
8.4
129
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
7.9
122
|
Verified
Templates
Not enough data
8.2
119
|
Verified
Not enough data
8.6
125
|
Verified
Not enough data
8.5
127
|
Verified
Personalization
Not enough data
8.3
127
|
Verified
Not enough data
8.2
131
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
125
|
Verified
Not enough data
8.3
119
|
Verified
Not enough data
8.7
123
|
Verified
Not enough data
8.8
128
|
Verified
Multichannel
Not enough data
8.6
124
Not enough data
8.7
125
|
Verified
Not enough data
8.5
126
|
Verified
Administration
Not enough data
8.9
126
|
Verified
Not enough data
8.5
128
|
Verified
Not enough data
8.7
127
|
Verified
Not enough data
8.6
127
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
7.7
47
8.7
256
8.6
50
9.0
258
7.1
47
8.8
259
7.6
46
8.8
265
8.2
50
8.9
258
Analytics
7.0
50
8.5
270
6.9
48
8.3
255
Optimization
6.4
46
8.6
233
7.5
48
8.9
260
7.7
44
8.3
238
7.0
45
8.4
231
Agentic AI - Push Notification
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.0
10
Text Messaging
Not enough data
8.8
222
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
210
|
Verified
Not enough data
7.9
178
Not enough data
8.5
211
|
Verified
Not enough data
7.4
161
Not enough data
8.9
202
|
Verified
Not enough data
8.8
199
|
Verified
SMS Platform
Not enough data
8.3
223
|
Verified
Not enough data
8.8
224
|
Verified
Not enough data
7.9
150
Not enough data
Feature Not Available
Not enough data
7.9
170
Not enough data
8.7
204
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
6.9
7
Data Sourcing
Not enough data
8.3
119
Not enough data
8.2
118
Not enough data
8.4
117
Not enough data
8.4
122
Intelligence
Not enough data
8.6
121
Not enough data
7.8
122
Not enough data
7.9
116
Platform Basics
Not enough data
8.0
265
Not enough data
8.2
256
Not enough data
8.6
252
Not enough data
8.2
244
Not enough data
8.3
183
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
Platform Basics
Not enough data
8.6
272
|
Verified
Not enough data
8.9
273
|
Verified
Platform Data
Not enough data
8.7
280
|
Verified
Not enough data
8.4
263
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
271
|
Verified
Not enough data
8.7
270
|
Verified
Not enough data
8.4
265
Agentic AI - Customer Journey Analytics
Not enough data
7.8
10
Not enough data
6.8
10
Not enough data
8.0
10
Not enough data
7.7
10
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
49
Not enough data
8.9
50
Not enough data
8.3
49
Not enough data
9.0
48
Not enough data
9.0
49
Not enough data
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
48
Not enough data
8.8
49
Not enough data
8.1
47
Not enough data
8.5
50
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Feature Not Available
8.3
121
7.2
32
|
Verified
8.9
130
|
Verified
7.0
26
8.2
114
8.2
25
8.4
118
Campaigns
6.9
33
8.3
111
|
Verified
9.0
36
|
Verified
9.1
129
|
Verified
7.0
27
|
Verified
8.9
119
|
Verified
6.7
26
Feature Not Available
7.3
22
9.0
120
8.6
26
8.8
123
Engagement
7.1
26
8.3
110
Platform
7.4
32
8.8
120
Feature Not Available
8.7
110
|
Verified
7.6
31
8.6
104
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
8.3
214
|
Verified
Not enough data
8.6
224
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.9
230
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
231
|
Verified
Not enough data
8.5
237
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
223
|
Verified
Not enough data
8.0
198
Agentic AI - Marketing Analytics
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
6
Categories
Categories
Shared Categories
Airship and WebEngage are categorized as Mobile Marketing and Push Notification
Unique Categories
Airship has no unique categories
Reviews
Reviewers' Company Size
Airship
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
8.6%
Marketing and Advertising
7.4%
Computer Software
7.4%
Retail
6.2%
Leisure, Travel & Tourism
6.2%
Other
64.2%
Financial Services
11.7%
Education Management
11.5%
Marketing and Advertising
7.3%
Information Technology and Services
5.5%
E-Learning
5.5%
Other
58.6%
Alternatives
Discussions
Airship has no discussions with answers
Can we get a detailed day to day report of a journey?
2 Comments
GS
YESRead more
What are the unique journeys have you executed which resulted
1 Comment
VJ
Hi Atul,
Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients :
Targeted,...Read more
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