# Aircall vs Zoom Phone Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Aircall excels in user experience, with many praising its **intuitive interface** and seamless integration with CRM systems like Salesforce and HubSpot. Users appreciate how easy it is to manage both inbound and outbound calls, making their daily tasks smoother.
- **Users say** that Zoom Phone stands out for its **robust communication features** , including chat, screen sharing, and video calls. Reviewers highlight how these features enhance team collaboration, allowing for effective real-time interactions without compromising privacy.
- **According to verified reviews** , Aircall's setup process is notably quick and straightforward, with users mentioning that it only takes a few seconds to get started. This ease of implementation is a significant advantage for small businesses looking to minimize downtime.
- **Reviewers mention** that Zoom Phone offers a reliable call quality, even in low bandwidth situations. Users appreciate the consistent performance, which is crucial for maintaining effective communication, especially in remote work settings.
- **G2 reviewers highlight** that while Aircall is user-friendly, it may not always meet the specific workflow needs of larger teams, leading to some configuration challenges. This feedback suggests that while it works well for small businesses, scalability could be a concern.
- **Users express** that Zoom Phone's integration with the broader Zoom ecosystem enhances its usability, making it a preferred choice for those already using Zoom for meetings. The seamless transition between different communication modes is a significant plus for many users.



| | Aircall | Zoom Phone | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,616 | 2,670 | 
| **Largest Market Segment** | Small-Business (54.4% of reviews) | Small-Business (51.8% of reviews) | 
| **Entry Level Price** | $30 User/Month (Billed Annually - 3 User Minimum) | $15.00 1 License Per Month | 

---
## Top Pros & Cons

### Aircall

Pros:
- Ease of Use (228 reviews)
- Easy Integration (91 reviews)

Cons:
- Connection Issues (62 reviews)
- Call Issues (49 reviews)

### Zoom Phone

Pros:
- Ease of Use (1227 reviews)
- Video Conferencing (617 reviews)

Cons:
- Limited Features (306 reviews)
- Zoom Issues (278 reviews)

---
## Ratings Comparison
| Rating | Aircall | Zoom Phone | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1289 reviews) | 9.3 (2153 reviews) | 
  | **Ease of Use** | 9.2 (1304 reviews) | 9.3 (2178 reviews) | 
  | **Ease of Setup** | 8.9 (778 reviews) | 9.1 (1180 reviews) | 
  | **Ease of Admin** | 8.7 (457 reviews) | 8.9 (995 reviews) | 
  | **Quality of Support** | 8.6 (1193 reviews) | 8.7 (1797 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (445 reviews) | 9.0 (972 reviews) | 
  | **Product Direction (% positive)** | 8.8 (1236 reviews) | 8.6 (2040 reviews) | 

---
## Pricing

### Aircall

#### Entry-Level Pricing

Plan: Essentials

Price: $30 User/Month (Billed Annually - 3 User Minimum)

Description: Improves the performance of any team

Key Features:
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API

[Browse all 3 editions](https://www.g2.com/products/aircall/pricing)

#### Free Trial

Yes

### Zoom Phone

#### Entry-Level Pricing

Plan: US & Canada Unlimited

Price: $15.00 1 License Per Month

Description: Unlimited Regional Calling

Key Features:
- Domestic US & CA Calling: Unlimited
- International Calling: Metered
- One Management Portal

[Browse all 3 editions](https://www.g2.com/products/zoom-zoom-phone/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Zoom Phone** | N/A | N/A |

#### Lead Facilitation

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Zoom Phone** | N/A | N/A |

#### Dialing Options

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Preview Dialing** | Not enough data | Not enough data | 
| **Progressive Dialing** | Not enough data | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | Not enough data | 
| **Callback Scheduling ** | Not enough data | Not enough data | 
| **Call Recording ** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | Not enough data | 
| **Interactive Voice Response (IVR)** | Not enough data | Not enough data | 
| **Call Scrubbing** | Not enough data | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 9.8/10 | 10 |
| **Zoom Phone** | N/A | N/A |

#### Call Analytics

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Call Recording** | 10.0 (9 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | 9.8 (8 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | 9.7 (5 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 793 |
| **Zoom Phone** | N/A | N/A |

#### Channels

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Voice** | 9.3 (642 reviews) ✓ Verified | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | Feature Not Available | Not enough data | 
| **Mobile SMS** | 8.1 (376 reviews) | Not enough data | 
| **Email** | 7.9 (442 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **AI Text-to-Speech** | 7.8 (236 reviews) | Not enough data | 

#### Functions

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Session Routing** | 8.8 (572 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 8.7 (555 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.8 (540 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Feature Not Available | Not enough data | 
| **Auto Dialer** | 8.8 (475 reviews) ✓ Verified | Not enough data | 
| **IVR** | 8.9 (496 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | 8.8 (519 reviews) ✓ Verified | Not enough data | 
| **Persistent Data** | 8.8 (478 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (96 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (120 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (96 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Session Summary Notes** | 8.8 (570 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | 8.9 (567 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 8.8 (605 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.1 (525 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | Feature Not Available | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 249 |
| **Zoom Phone** | N/A | N/A |

#### Platform

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Omnichannel** | 8.3 (188 reviews) | Not enough data | 
| **Mobile Access** | 8.7 (214 reviews) | Not enough data | 
| **Queue Management** | 8.8 (209 reviews) | Not enough data | 
| **Call Routing** | 9.0 (216 reviews) | Not enough data | 
| **Call Back** | 9.0 (221 reviews) | Not enough data | 
| **IVR** | 8.8 (205 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.9 (205 reviews) | Not enough data | 

#### Generative AI

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **AI Text-to-Speech** | 7.5 (116 reviews) | Not enough data | 

#### Workforce Management

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Call Monitoring** | 9.0 (210 reviews) | Not enough data | 
| **Performance Evaluation** | 8.9 (205 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (20 reviews) | Not enough data | 

#### Administrative

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Call Recording** | 9.1 (225 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.0 (221 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Zoom Phone** | 8.7/10 | 59 |

#### Basic Communication - Cloud PBX

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Call Management** | Not enough data | 8.9 (49 reviews) | 
| **Communication Management** | Not enough data | 9.0 (48 reviews) | 
| **Scalability** | Not enough data | 8.8 (47 reviews) | 
| **Integrations** | Not enough data | 8.6 (51 reviews) | 
| **Mobile Accessibility** | Not enough data | 8.9 (51 reviews) | 
| **Accessibility** | Not enough data | 8.8 (48 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.5 (49 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.6 (48 reviews) | 
| **Support and Reliability** | Not enough data | 8.8 (48 reviews) | 
| **Automated attendant** | Not enough data | 8.1 (47 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 386 |
| **Zoom Phone** | 8.6/10 | 1446 |

#### Platform Basics - VoIP Providers

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (20 reviews) | 8.1 (61 reviews) | 
| **Call Management** | 8.8 (23 reviews) | 8.4 (73 reviews) | 
| **Network monitoring** | 8.6 (21 reviews) | 8.2 (58 reviews) | 
| **Integrations** | 8.6 (23 reviews) | 8.4 (71 reviews) | 
| **Virtual PBX** | 7.8 (18 reviews) | 7.9 (55 reviews) | 
| **SIP trunking services** | 7.6 (18 reviews) | 7.8 (54 reviews) | 

#### Basic Communication

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Phone Calls** | 8.9 (366 reviews) ✓ Verified | 9.1 (1258 reviews) | 
| **Video Calls** | Feature Not Available | 9.4 (1330 reviews) | 
| **Instant Messaging** | Feature Not Available | 8.9 (1122 reviews) | 
| **Screen Sharing** | Feature Not Available | 9.3 (1319 reviews) | 
| **Conference Calls** | 8.2 (230 reviews) ✓ Verified | 9.4 (1294 reviews) | 
| **Desk-to-Desk Calls** | 8.7 (259 reviews) | 9.1 (952 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (8 reviews) | 7.8 (44 reviews) | 
| **Cross-system Integration** | 8.9 (9 reviews) | 8.0 (47 reviews) | 
| **Adaptive Learning** | 9.1 (9 reviews) | 8.2 (49 reviews) | 
| **Proactive Assistance** | 8.9 (9 reviews) | 8.3 (46 reviews) | 

#### Access

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Software Pairing** | 8.3 (260 reviews) | 8.6 (920 reviews) | 
| **Browser Extension** | 8.3 (268 reviews) ✓ Verified | 8.8 (969 reviews) | 
| **Individual Download** | 8.7 (283 reviews) ✓ Verified | 9.0 (1112 reviews) | 

#### Advanced Features

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Hold Music** | 8.1 (273 reviews) | 8.4 (848 reviews) | 
| **Automated Attendants** | Feature Not Available | 8.7 (828 reviews) | 
| **VOiP Number** | 8.8 (309 reviews) ✓ Verified | 8.8 (226 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Zoom Phone** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 518 |
| **Zoom Phone** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (47 reviews) | Not enough data | 

#### Calling

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Record Calls** | 9.3 (455 reviews) | Not enough data | 
| **Generate Location** | 8.7 (403 reviews) | Not enough data | 
| **Call Types** | 9.2 (447 reviews) | Not enough data | 
| **Click-to-Call** | 9.2 (455 reviews) | Not enough data | 
| **Auto Dialer** | 8.5 (51 reviews) | Not enough data | 

#### Contacts

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Personalization** | 8.9 (436 reviews) | Not enough data | 
| **Information Locater** | 8.7 (418 reviews) | Not enough data | 
| **Record Prospect Data** | Feature Not Available | Not enough data | 

#### Insights

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Notes** | 8.6 (434 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (424 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | 7.7 (364 reviews) | Not enough data | 
| **Sorts Prospects** | Feature Not Available | Not enough data | 
| **Automated Note Taking** | 7.8 (53 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Zoom Phone** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Zoom Phone** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Aircall | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Aircall (8):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Zoom Phone (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Aircall | Zoom Phone | 
|---|---|---|
| **Small-Business** | 54.4% | 51.8% | 
| **Mid-Market** | 41.7% | 33.5% | 
| **Enterprise** | 3.9% | 14.6% | 

### By Industry

#### Aircall

- **Computer Software:** 9.3%
- **Information Technology and Services:** 8.1%
- **Consumer Services:** 6.3%
- **Financial Services:** 6.0%
- **Logistics and Supply Chain:** 3.3%
- **Telecommunications:** 3.2%
- **Marketing and Advertising:** 2.9%
- **Retail:** 2.8%
- **Leisure, Travel & Tourism:** 2.5%
- **Insurance:** 2.5%
- **Other:** 53.1%

#### Zoom Phone

- **Information Technology and Services:** 10.9%
- **Computer Software:** 9.0%
- **Non-Profit Organization Management:** 5.1%
- **Financial Services:** 4.8%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.8%
- **Education Management:** 2.5%
- **Management Consulting:** 2.2%
- **Accounting:** 2.1%
- **Higher Education:** 2.0%
- **Other:** 54.3%

---
## Alternatives

### Alternatives to Aircall

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2532 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (618 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1794 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3584 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews)

### Alternatives to Zoom Phone

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3584 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3391 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1407 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4196 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)

---
## Top Discussions

### Aircall

- Title: [What is Aircall used for?](https://www.g2.com/discussions/what-is-aircall-used-for) — 3 comments
  > **Top comment:** "It is used to connect with our potential customers. "
- Title: [How do I use Aircall?](https://www.g2.com/discussions/how-do-i-use-aircall) — 2 comments
  > **Top comment:** "With a simple click you can easily manage incoming calls and also do outbound calling."
- Title: [What is an Aircall?](https://www.g2.com/discussions/what-is-an-aircall) — 2 comments
  > **Top comment:** "Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more."
- Title: [do you have a true integration with hubspot?](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) — 2 comments, 2 upvotes
  > **Top comment:** "No "
- Title: [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried mapping out clear SLAs with internal stakeholders and combining that with proactive support ticket..."

### Zoom Phone

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aircall-vs-zoom-zoom-phone)