Compare Aircall and Voiso 
At a Glance
Market Segments
Small-Business (54.4% of reviews)
Mid-Market (87.0% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$24.00 1 Concurrent User Per Month
Aircall
Star Rating
(1,542)4.4 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansVoiso
Star Rating
(92)4.8 out of 5
Market Segments
Mid-Market (87.0% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Concurrent User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in user experience, with many praising its intuitive interface and seamless CRM integrations, particularly with platforms like HubSpot and Salesforce. Users appreciate the ease of navigation and the ability to quickly assign calls or SMS to team members.
- Users say Voiso stands out for its international capabilities, specifically highlighting the Local Caller ID feature that enhances answer rates across 120+ countries. This functionality has been a game-changer for businesses operating globally, making it a compelling choice for international teams.
- According to verified reviews, Aircall's implementation process is notably quick, with users mentioning the rapid setup and accessibility through both app and web versions. This ease of setup is a significant advantage for teams looking to get started without extensive training.
- Reviewers mention that Voiso offers exceptional call detection features, such as its Answering Machine Detection, which has reportedly improved the efficiency of outbound teams. Users have noted a significant increase in live conversations, enhancing overall productivity.
- G2 reviewers highlight that while Aircall has a solid overall satisfaction score, it faces challenges in specific areas like quality of support, where Voiso shines with a perfect score. Users have expressed high satisfaction with Voiso's support, indicating a strong partnership in business operations.
- Users say that while Aircall is favored by small businesses, Voiso's focus on the mid-market segment allows it to cater effectively to larger teams, with features that support more complex workflows and integrations, making it a better fit for those looking for robust solutions.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Voiso
CORE
$24.00
1 Concurrent User Per Month
For teams that need essential voice, SMS, routing, and admin tools, with CRM integration and mobile flexibility.
- Inbound & Outbound Calls
- Voiso Softphone
- Call Recordings
Free Trial
Aircall
Free Trial is available
Voiso
Free Trial is available
Ratings
Meets Requirements
8.8
1,242
9.4
17
Ease of Use
9.2
1,256
9.8
92
Ease of Setup
8.9
731
9.9
91
Ease of Admin
8.7
453
Not enough data
Quality of Support
8.6
1,152
10.0
17
Has the product been a good partner in doing business?
8.2
441
Not enough data
Product Direction (% positive)
8.9
1,202
10.0
18
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Feature Not Available
Not enough data
10.0
11
Not enough data
10.0
11
Agent Tools
Not enough data
10.0
11
Not enough data
9.8
11
Not enough data
9.8
11
Automation
Not enough data
10.0
12
Not enough data
9.9
12
Not enough data
9.8
11
Agentic AI - Auto Dialer
Not enough data
10.0
10
Not enough data
10.0
9
AI Capabilities - Auto Dialer
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
10.0
10
Call Analytics
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
611
|
Verified
10.0
21
Feature Not Available
9.8
14
Feature Not Available
9.9
13
8.1
370
9.9
14
7.9
441
|
Verified
Feature Not Available
Generative AI
7.8
237
10.0
11
Functions
8.8
570
|
Verified
10.0
12
8.7
554
|
Verified
10.0
11
8.8
537
|
Verified
10.0
12
Feature Not Available
10.0
14
8.8
475
|
Verified
10.0
15
8.9
495
|
Verified
10.0
13
8.8
517
|
Verified
10.0
12
8.8
479
|
Verified
10.0
14
Agentic AI - Contact Center
8.1
95
10.0
11
8.7
109
10.0
12
8.4
95
9.6
12
8.2
94
10.0
11
Administrative
8.8
571
|
Verified
9.9
12
8.9
566
|
Verified
9.4
12
8.8
594
|
Verified
9.9
14
9.1
516
|
Verified
10.0
11
Feature Not Available
10.0
11
Platform
8.3
189
10.0
6
8.7
212
10.0
7
8.8
209
10.0
6
9.0
216
10.0
7
9.0
221
10.0
6
8.8
206
10.0
7
8.9
205
10.0
6
Generative AI
7.5
116
10.0
6
Workforce Management
9.0
209
10.0
6
8.9
206
10.0
6
Call Center Infrastructure (CCI)
8.3
22
10.0
6
8.6
22
10.0
6
7.8
20
10.0
6
8.1
21
10.0
6
Administrative
9.1
222
10.0
7
9.0
220
9.4
8
Generative AI
Not enough data
10.0
7
Platform Basics - VoIP Providers
8.5
20
Feature Not Available
9.0
21
10.0
5
8.5
20
10.0
6
8.4
20
10.0
5
7.8
18
10.0
5
7.6
18
Feature Not Available
Basic Communication
8.9
355
|
Verified
10.0
6
Feature Not Available
Feature Not Available
Feature Not Available
9.7
6
Feature Not Available
Feature Not Available
8.2
228
|
Verified
9.7
6
8.7
257
10.0
6
Agentic AI - VoIP Providers
9.0
8
10.0
5
8.8
8
10.0
5
9.0
8
10.0
5
8.8
8
10.0
5
Access
8.3
257
Feature Not Available
8.3
266
|
Verified
10.0
6
8.7
283
|
Verified
Feature Not Available
Advanced Features
8.1
270
10.0
6
Feature Not Available
9.8
8
8.9
305
|
Verified
10.0
6
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
10.0
6
7.8
47
10.0
6
Calling
9.3
452
9.7
10
8.7
404
9.3
9
9.2
444
9.6
9
9.2
452
9.6
9
8.4
49
10.0
9
Contacts
8.9
437
9.6
8
8.7
417
9.8
9
Feature Not Available
9.8
8
Insights
8.6
434
10.0
8
8.6
421
10.0
9
Feature Not Available
10.0
7
7.7
365
Feature Not Available
Feature Not Available
Feature Not Available
7.7
51
10.0
7
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and Voiso are categorized as Outbound Call Tracking, VoIP Providers, Call Center Infrastructure (CCI), Contact Center, and Auto Dialer
Unique Categories
Aircall is categorized as AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, and AI Sales Assistant
Voiso is categorized as Speech Analytics
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
6.0%
Logistics and Supply Chain
3.3%
Other
67.2%
Information Technology and Services
43.5%
Information Services
22.8%
Biotechnology
10.9%
Graphic Design
4.3%
Internet
3.3%
Other
15.2%
Alternatives
Discussions
What is Aircall used for?
3 Comments
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
How do I use Aircall?
2 Comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
What are Voiso integration options ?
1 Comment
Official Response from Voiso
Hi Alice, Thank you for your question.
You're absolutely right Voiso can be integrated with more than 10 CRMs. Some examples of CRMs we work with are...Read more
Voiso has no more discussions with answers
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