Compare Aircall and VoIP.ms 
At a Glance
Market Segments
Small-Business (54.5% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$0.01
Aircall
Star Rating
(1,547)4.4 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansVoIP.ms
Star Rating
(106)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.01
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in user experience, with many praising its intuitive interface and seamless integration with popular CRMs like HubSpot and Salesforce. Users appreciate the ability to easily navigate the platform and manage calls and SMS efficiently.
- Users say that VoIP.ms offers exceptional flexibility and cost-effectiveness, particularly for businesses with complex requirements. The pay-as-you-go model is highlighted as a significant advantage, allowing users to only pay for what they use, which can lead to substantial savings.
- According to verified reviews, Aircall's implementation process is notably quick, with users mentioning the rapid setup and accessibility through both app and web versions. This ease of onboarding is a key factor for small businesses looking to get started without extensive delays.
- Reviewers mention that VoIP.ms shines in terms of support quality, with many users noting the responsiveness and helpfulness of the support team. This has contributed to a strong sense of partnership, as users feel supported in their business operations.
- G2 reviewers highlight that while Aircall has a higher overall satisfaction score, VoIP.ms boasts a slightly better rating for call quality and transparency in pricing, making it a solid choice for businesses prioritizing these aspects.
- Users report that Aircall's features, such as call transcripts and the ability to assign calls to team members, enhance collaboration and efficiency. However, some users feel that VoIP.ms's straightforward pricing and robust features make it a compelling alternative for budget-conscious businesses.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
VoIP.ms
Local Pay Per Minute - CAN & US48
$0.01
Get instant access to 50+ robust features including Call Encryption, Call Recording, Ring Groups, Digital Receptionist (IVR) and much more at a fraction of the cost.
- • Local phone numbers (DIDs) starting at $1.10/unt
- • Outgoing Calls starting at $0.01/min in US48 and $0.005/min in Canada
Free Trial
Aircall
Free Trial is available
VoIP.ms
No trial information availableRatings
Meets Requirements
8.7
1,246
9.1
64
Ease of Use
9.2
1,261
9.1
64
Ease of Setup
8.9
736
8.8
49
Ease of Admin
8.7
453
9.3
47
Quality of Support
8.6
1,156
9.1
62
Has the product been a good partner in doing business?
8.2
441
9.3
48
Product Direction (% positive)
8.8
1,204
9.1
53
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
614
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
370
Not enough data
7.9
442
|
Verified
Not enough data
Generative AI
7.8
237
Not enough data
Functions
8.8
570
|
Verified
Not enough data
8.7
554
|
Verified
Not enough data
8.8
537
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
475
|
Verified
Not enough data
8.9
495
|
Verified
Not enough data
8.8
518
|
Verified
Not enough data
8.8
479
|
Verified
Not enough data
Agentic AI - Contact Center
8.1
95
Not enough data
8.7
110
Not enough data
8.4
95
Not enough data
8.2
94
Not enough data
Administrative
8.8
571
|
Verified
Not enough data
8.9
566
|
Verified
Not enough data
8.8
594
|
Verified
Not enough data
9.1
517
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
116
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
222
Not enough data
9.0
220
Not enough data
Platform Basics - VoIP Providers
8.5
20
Not enough data
8.8
22
Not enough data
8.5
20
Not enough data
8.4
20
Not enough data
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
357
|
Verified
9.6
49
Feature Not Available
Feature Not Available
Feature Not Available
7.9
24
Feature Not Available
Feature Not Available
8.2
229
|
Verified
8.9
31
8.7
257
8.9
30
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.3
257
8.8
21
8.3
266
|
Verified
Feature Not Available
8.7
283
|
Verified
Feature Not Available
Advanced Features
8.1
270
8.6
29
Feature Not Available
8.9
28
8.8
306
|
Verified
9.4
44
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
Not enough data
7.8
47
Not enough data
Calling
9.3
452
Not enough data
8.7
404
Not enough data
9.2
444
Not enough data
9.2
452
Not enough data
8.5
50
Not enough data
Contacts
8.9
437
Not enough data
8.7
417
Not enough data
Feature Not Available
Not enough data
Insights
8.6
434
Not enough data
8.6
421
Not enough data
Feature Not Available
Not enough data
7.7
365
Not enough data
Feature Not Available
Not enough data
7.7
51
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and VoIP.ms are categorized as VoIP Providers
Unique Categories
Aircall is categorized as Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
VoIP.ms has no unique categories
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VoIP.ms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
6.0%
Logistics and Supply Chain
3.3%
Other
67.3%
Information Technology and Services
14.6%
Computer Software
10.1%
Computer & Network Security
5.6%
Marketing and Advertising
5.6%
Legal Services
4.5%
Other
59.6%
Alternatives
Discussions
What is Aircall used for?
3 Comments
JZ
It is used to connect with our potential customers. Read more
How do I use Aircall?
2 Comments
FI
With a simple click you can easily manage incoming calls and also do outbound calling.Read more
What is an Aircall?
2 Comments
VR
Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more.Read more
What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS
2 Comments
DJ
I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ...Read more
SMS & MMS
1 Comment
SH
I'm fortunate to have come across the top telephone providers when visiting https://freezvon.com/virtual-number/united-kingdom and with united kingdom...Read more
How can I advertise and promote VOIP.ms?
1 Comment
AC
In matters of analysis, it is true and effective in development, improving.Read more
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