# Aircall vs Squaretalk Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Aircall excels in user experience, with many praising its **intuitive interface** and seamless CRM integrations, particularly with HubSpot and Salesforce. Users appreciate the ability to easily navigate the platform and manage calls and SMS efficiently.
- **Users say** that Squaretalk stands out for its **AI speech analytics** integration, which enhances workflow and provides valuable insights. Reviewers highlight how this feature contributes to smoother operations and improved customer engagement.
- **According to verified reviews** , Aircall's implementation process is notably quick and straightforward, with users mentioning the **rapid setup** and accessibility through both app and web versions, making it easy for teams to get started without extensive training.
- **Reviewers mention** that Squaretalk offers strong compliance features, which are particularly beneficial for industries like debt collection. Users appreciate its adherence to **industry regulations** , ensuring that their operations remain compliant while providing flexibility for remote work.
- **G2 reviewers highlight** that while Aircall has a solid overall satisfaction score, some users feel it could improve in areas like **call monitoring** and **performance evaluation** , where Squaretalk tends to receive higher ratings, indicating a more robust feature set in these aspects.
- **Users report** that while Squaretalk has a lower overall satisfaction score, it excels in **customer support** , with many praising its responsiveness and helpfulness, which can be a crucial factor for businesses needing reliable assistance.



| | Aircall | Squaretalk | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 1,583 | 125 | 
| **Largest Market Segment** | Small-Business (54.6% of reviews) | Small-Business (50.4% of reviews) | 
| **Entry Level Price** | $30 User/Month (Billed Annually - 3 User Minimum) | Starting at $15.00 5 users Per Month | 

---
## Top Pros & Cons

### Aircall

Pros:
- Ease of Use (263 reviews)
- Easy Integration (112 reviews)

Cons:
- Connection Issues (71 reviews)
- Call Issues (58 reviews)

### Squaretalk

Pros:
- Ease of Use (24 reviews)
- Reliability (18 reviews)

Cons:
- Limited Features (5 reviews)
- Difficult Setup (4 reviews)

---
## Ratings Comparison
| Rating | Aircall | Squaretalk | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1269 reviews) | 9.5 (62 reviews) | 
  | **Ease of Use** | 9.2 (1284 reviews) | 9.7 (102 reviews) | 
  | **Ease of Setup** | 8.9 (758 reviews) | 9.7 (90 reviews) | 
  | **Ease of Admin** | 8.7 (453 reviews) | 9.2 (25 reviews) | 
  | **Quality of Support** | 8.6 (1176 reviews) | 9.8 (62 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (441 reviews) | 9.4 (25 reviews) | 
  | **Product Direction (% positive)** | 8.9 (1222 reviews) | 9.4 (58 reviews) | 

---
## Pricing

### Aircall

#### Entry-Level Pricing

Plan: Essentials

Price: $30 User/Month (Billed Annually - 3 User Minimum)

Description: Improves the performance of any team

Key Features:
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API

[Browse all 3 editions](https://www.g2.com/products/aircall/pricing)

#### Free Trial

Yes

### Squaretalk

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 5 users Per Month

Description: Contact Center Platform

Key Features:
- Cloud Contact Center
-  1 local number*
- Integrated Webphone

[Browse all 2 editions](https://www.g2.com/products/squaretalk/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Squaretalk** | N/A | N/A |

#### Lead Facilitation

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Squaretalk** | 9.4/10 | 12 |

#### Dialing Options

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Preview Dialing** | Not enough data | 8.9 (11 reviews) | 
| **Progressive Dialing** | Not enough data | 9.2 (10 reviews) | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | 9.5 (10 reviews) | 
| **Callback Scheduling ** | Not enough data | 9.5 (10 reviews) | 
| **Call Recording ** | Not enough data | 9.7 (10 reviews) | 

#### Automation

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | 9.3 (10 reviews) | 
| **Interactive Voice Response (IVR)** | Not enough data | 9.6 (9 reviews) | 
| **Call Scrubbing** | Not enough data | Feature Not Available | 

#### Agentic AI - Auto Dialer

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 9.8/10 | 7 |
| **Squaretalk** | N/A | N/A |

#### Call Analytics

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Call Recording** | 10.0 (7 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | 9.7 (6 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | 9.7 (5 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Squaretalk** | 9.5/10 | 8 |

#### Text Messaging

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Bulk SMS** | Not enough data | 9.8 (7 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 9.3 (5 reviews) | 
| **Text Scheduler** | Not enough data | Not enough data | 
| **Automatic Replies** | Not enough data | 9.2 (6 reviews) | 
| **Automatic URL Shortening** | Not enough data | Not enough data | 
| **MMS Marketing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Transactional SMS** | Not enough data | 9.7 (5 reviews) | 

#### SMS Platform

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **White Label** | Not enough data | Not enough data | 
| **Text-to-Landline** | Not enough data | Not enough data | 
| **Short Codes** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 772 |
| **Squaretalk** | 9.3/10 | 43 |

#### Channels

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Voice** | 9.3 (631 reviews) ✓ Verified | 9.3 (28 reviews) | 
| **Mobile SMS** | 8.1 (375 reviews) | 9.0 (20 reviews) | 
| **Email** | 7.9 (444 reviews) ✓ Verified | Feature Not Available | 

#### Generative AI

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **AI Text-to-Speech** | 7.8 (237 reviews) | 9.2 (11 reviews) | 

#### Functions

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Session Routing** | 8.8 (573 reviews) ✓ Verified | 9.6 (24 reviews) | 
| **Session Queuing** | 8.7 (556 reviews) ✓ Verified | 9.3 (23 reviews) | 
| **Concurrent Calling** | 8.8 (540 reviews) ✓ Verified | 9.4 (23 reviews) | 
| **Speech Analytics** | Feature Not Available | 9.3 (5 reviews) | 
| **Auto Dialer** | 8.8 (476 reviews) ✓ Verified | 9.4 (25 reviews) | 
| **IVR** | 8.9 (497 reviews) ✓ Verified | 9.3 (23 reviews) | 
| **Inbound Screen Pop** | 8.8 (519 reviews) ✓ Verified | 9.4 (22 reviews) | 
| **Persistent Data** | 8.8 (479 reviews) ✓ Verified | 8.9 (25 reviews) | 

#### Agentic AI - Contact Center

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (96 reviews) | 9.3 (7 reviews) | 
| **Cross-system Integration** | 8.7 (116 reviews) | 9.7 (10 reviews) | 
| **Natural Language Interaction** | 8.4 (96 reviews) | 8.9 (6 reviews) | 
| **Proactive Assistance** | 8.2 (94 reviews) | 9.2 (6 reviews) | 

#### Administrative

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Session Summary Notes** | 8.8 (571 reviews) ✓ Verified | 9.3 (22 reviews) | 
| **Administrator Access** | 8.9 (567 reviews) ✓ Verified | 9.6 (24 reviews) | 
| **Reporting & Dashboards** | 8.8 (600 reviews) ✓ Verified | 8.9 (29 reviews) | 
| **Session Recording** | 9.1 (524 reviews) ✓ Verified | 9.2 (22 reviews) | 
| **Agent Scheduling and Assignment** | Feature Not Available | 9.2 (20 reviews) | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Squaretalk** | 9.2/10 | 22 |

#### Functionality

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Ease Of Integration** | Not enough data | 9.3 (17 reviews) | 
| **API Call Speed** | Not enough data | 9.1 (18 reviews) | 
| **Communication Varieties** | Not enough data | 8.9 (19 reviews) | 

#### Support

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Documentation** | Not enough data | 9.2 (18 reviews) | 
| **Community Support** | Not enough data | Feature Not Available | 
| **Professional Support** | Not enough data | 9.7 (20 reviews) | 

### Contact Center Workforce

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Squaretalk** | 9.2/10 | 11 |

#### Workforce Management

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Agent Availability** | Not enough data | 9.6 (8 reviews) | 
| **Skills Management** | Not enough data | 9.2 (8 reviews) | 
| **Shift Scheduling** | Not enough data | Feature Not Available | 
| **Agent Self-Service** | Not enough data | Feature Not Available | 
| **Mobile Access** | Not enough data | Feature Not Available | 

#### Administration

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Automation** | Not enough data | 10.0 (7 reviews) | 
| **Performance Analysis** | Not enough data | 8.8 (7 reviews) | 
| **Dashboards** | Not enough data | 9.0 (7 reviews) | 
| **Forecasting** | Not enough data | 9.2 (6 reviews) | 
| **Intraday Management** | Not enough data | 8.8 (8 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 249 |
| **Squaretalk** | 9.5/10 | 15 |

#### Platform

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Omnichannel** | 8.3 (189 reviews) | 9.7 (10 reviews) | 
| **Mobile Access** | 8.7 (214 reviews) | 9.5 (10 reviews) | 
| **Queue Management** | 8.8 (210 reviews) | 9.3 (9 reviews) | 
| **Call Routing** | 9.0 (217 reviews) | 9.4 (8 reviews) | 
| **Call Back** | 9.0 (222 reviews) | 9.6 (8 reviews) | 
| **IVR** | 8.8 (206 reviews) | 10.0 (9 reviews) | 
| **Automatic Call Distribution** | 8.9 (206 reviews) | 9.5 (10 reviews) | 

#### Generative AI

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **AI Text-to-Speech** | 7.6 (117 reviews) | Not enough data | 

#### Workforce Management

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Call Monitoring** | 9.0 (211 reviews) | 9.5 (10 reviews) | 
| **Performance Evaluation** | 8.9 (206 reviews) | 9.7 (11 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (21 reviews) | Not enough data | 

#### Administrative

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Call Recording** | 9.1 (226 reviews) | 9.5 (10 reviews) | 
| **Reporting & Dashboards** | 9.0 (222 reviews) | 9.1 (11 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 383 |
| **Squaretalk** | 9.0/10 | 6 |

#### Platform Basics - VoIP Providers

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (20 reviews) | Not enough data | 
| **Call Management** | 8.8 (22 reviews) | Not enough data | 
| **Network monitoring** | 8.6 (21 reviews) | Not enough data | 
| **Integrations** | 8.6 (23 reviews) | 9.0 (5 reviews) | 
| **Virtual PBX** | 7.8 (18 reviews) | Not enough data | 
| **SIP trunking services** | 7.6 (18 reviews) | Not enough data | 

#### Basic Communication

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Phone Calls** | 8.9 (363 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | Feature Not Available | Not enough data | 
| **Instant Messaging** | Feature Not Available | Not enough data | 
| **Screen Sharing** | Feature Not Available | Not enough data | 
| **Conference Calls** | 8.2 (230 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 8.7 (259 reviews) | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (9 reviews) | Not enough data | 

#### Access

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Software Pairing** | 8.3 (259 reviews) | Not enough data | 
| **Browser Extension** | 8.3 (268 reviews) ✓ Verified | Feature Not Available | 
| **Individual Download** | 8.7 (283 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Hold Music** | 8.1 (272 reviews) | Not enough data | 
| **Automated Attendants** | Feature Not Available | Not enough data | 
| **VOiP Number** | 8.8 (309 reviews) ✓ Verified | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Squaretalk** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 515 |
| **Squaretalk** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (47 reviews) | Not enough data | 

#### Calling

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Record Calls** | 9.3 (453 reviews) | Not enough data | 
| **Generate Location** | 8.7 (404 reviews) | Not enough data | 
| **Call Types** | 9.2 (446 reviews) | Not enough data | 
| **Click-to-Call** | 9.2 (455 reviews) | Not enough data | 
| **Auto Dialer** | 8.5 (50 reviews) | Not enough data | 

#### Contacts

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Personalization** | 8.9 (437 reviews) | Not enough data | 
| **Information Locater** | 8.7 (419 reviews) | Not enough data | 
| **Record Prospect Data** | Feature Not Available | Not enough data | 

#### Insights

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Notes** | 8.6 (435 reviews) | Not enough data | 
| **Daily Summary** | 8.6 (423 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | 7.7 (365 reviews) | Not enough data | 
| **Sorts Prospects** | Feature Not Available | Not enough data | 
| **Automated Note Taking** | 7.8 (52 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Squaretalk** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Squaretalk** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Aircall | Squaretalk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)

**Unique to Aircall (4):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Squaretalk (3):** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Aircall | Squaretalk | 
|---|---|---|
| **Small-Business** | 54.6% | 50.4% | 
| **Mid-Market** | 41.6% | 48.8% | 
| **Enterprise** | 3.8% | 0.8% | 

### By Industry

#### Aircall

- **Computer Software:** 9.3%
- **Information Technology and Services:** 8.0%
- **Consumer Services:** 6.4%
- **Financial Services:** 5.9%
- **Logistics and Supply Chain:** 3.3%
- **Telecommunications:** 3.2%
- **Retail:** 2.8%
- **Marketing and Advertising:** 2.8%
- **Leisure, Travel & Tourism:** 2.6%
- **Insurance:** 2.4%
- **Other:** 53.3%

#### Squaretalk

- **Information Technology and Services:** 17.9%
- **Marketing and Advertising:** 13.0%
- **Information Services:** 6.5%
- **Biotechnology:** 4.9%
- **Computer Software:** 4.9%
- **Education Management:** 4.9%
- **Internet:** 4.1%
- **Financial Services:** 3.3%
- **Non-Profit Organization Management:** 2.4%
- **Accounting:** 1.6%
- **Other:** 36.6%

---
## Alternatives

### Alternatives to Aircall

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1546 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (864 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1822 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1715 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4162 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3551 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (823 reviews)

### Alternatives to Squaretalk

- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1822 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1546 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.5/5 stars (399 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (864 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2037 reviews)

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## Top Discussions

### Aircall

- Title: [What is Aircall used for?](https://www.g2.com/discussions/what-is-aircall-used-for) — 3 comments
  > **Top comment:** "It is used to connect with our potential customers. "
- Title: [How do I use Aircall?](https://www.g2.com/discussions/how-do-i-use-aircall) — 2 comments
  > **Top comment:** "With a simple click you can easily manage incoming calls and also do outbound calling."
- Title: [What is an Aircall?](https://www.g2.com/discussions/what-is-an-aircall) — 2 comments
  > **Top comment:** "Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more."
- Title: [do you have a true integration with hubspot?](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) — 2 comments, 2 upvotes
  > **Top comment:** "No "
- Title: [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried mapping out clear SLAs with internal stakeholders and combining that with proactive support ticket..."

### Squaretalk

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aircall-vs-squaretalk)