# Aircall vs Sangoma Unified Communications Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Aircall excels in user experience, with many praising its **intuitive interface** and seamless integration with CRM systems like Salesforce and HubSpot. Users appreciate how easy it is to manage both inbound and outbound calls, making their daily tasks smoother.
- **According to verified reviews** , Sangoma Unified Communications Platform stands out for its comprehensive communication capabilities, allowing users to manage **calls, video meetings, messages, and team collaboration** from a single platform. This integration is particularly beneficial for teams that require constant connectivity.
- **Users say** that Aircall's setup process is incredibly quick and straightforward, often taking just a few seconds. This ease of implementation is a significant advantage for businesses looking to get up and running without extensive downtime.
- **Reviewers mention** that while Sangoma offers robust features for business communication, some users have faced challenges with configuration, indicating that it may not always align perfectly with specific workflow needs.
- **G2 reviewers highlight** that Aircall's global presence supports international calling capabilities, which is a major plus for businesses operating in multiple countries. This feature, combined with its user-friendly design, makes it a strong contender for companies with diverse communication needs.
- **According to recent user feedback** , Sangoma's strength lies in its ability to integrate various communication channels, providing a unified experience that helps teams stay connected. However, it has fewer recent reviews compared to Aircall, which may suggest a need for more user engagement or updates.



| | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 1,617 | 252 | 
| **Largest Market Segment** | Small-Business (54.4% of reviews) | Small-Business (50.6% of reviews) | 
| **Entry Level Price** | $30 User/Month (Billed Annually - 3 User Minimum) | Starting at $17.99 1 User per month | 

---
## Top Pros & Cons

### Aircall

Pros:
- Ease of Use (228 reviews)
- Easy Integration (91 reviews)

Cons:
- Connection Issues (62 reviews)
- Call Issues (49 reviews)

### Sangoma Unified Communications Platform

Pros:
- Ease of Use (8 reviews)
- Business Tools (4 reviews)

Cons:
- Complex Processes (3 reviews)
- Difficult Settings Management (2 reviews)

---
## Ratings Comparison
| Rating | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1290 reviews) | 9.0 (229 reviews) | 
  | **Ease of Use** | 9.2 (1305 reviews) | 8.5 (230 reviews) | 
  | **Ease of Setup** | 8.9 (779 reviews) | 8.1 (192 reviews) | 
  | **Ease of Admin** | 8.7 (457 reviews) | 8.6 (195 reviews) | 
  | **Quality of Support** | 8.6 (1194 reviews) | 8.7 (222 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (445 reviews) | 8.8 (191 reviews) | 
  | **Product Direction (% positive)** | 8.8 (1237 reviews) | 7.6 (231 reviews) | 

---
## Pricing

### Aircall

#### Entry-Level Pricing

Plan: Essentials

Price: $30 User/Month (Billed Annually - 3 User Minimum)

Description: Improves the performance of any team

Key Features:
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API

[Browse all 3 editions](https://www.g2.com/products/aircall/pricing)

#### Free Trial

Yes

### Sangoma Unified Communications Platform

#### Entry-Level Pricing

Plan: Cloud

Price: Starting at $17.99 1 User per month

Description: Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term. 

Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs. 

*Pricing based on 5-year commitment

Key Features:
- DID, Unlimited Calling, SMS, e911 
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more

[Browse all 3 editions](https://www.g2.com/products/sangoma-unified-communications-platform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Lead Facilitation

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Dialing Options

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Preview Dialing** | Not enough data | Not enough data | 
| **Progressive Dialing** | Not enough data | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | Not enough data | 
| **Callback Scheduling ** | Not enough data | Not enough data | 
| **Call Recording ** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | Not enough data | 
| **Interactive Voice Response (IVR)** | Not enough data | Not enough data | 
| **Call Scrubbing** | Not enough data | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 9.8/10 | 10 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Call Analytics

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Call Recording** | 10.0 (9 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | 9.8 (8 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | 9.7 (5 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 794 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Channels

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Voice** | 9.3 (643 reviews) ✓ Verified | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | Feature Not Available | Not enough data | 
| **Mobile SMS** | 8.1 (376 reviews) | Not enough data | 
| **Email** | 7.9 (442 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **AI Text-to-Speech** | 7.8 (236 reviews) | Not enough data | 

#### Functions

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Session Routing** | 8.8 (572 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 8.7 (555 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.8 (540 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Feature Not Available | Not enough data | 
| **Auto Dialer** | 8.8 (475 reviews) ✓ Verified | Not enough data | 
| **IVR** | 8.9 (496 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | 8.8 (519 reviews) ✓ Verified | Not enough data | 
| **Persistent Data** | 8.8 (478 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (96 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (120 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (96 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Session Summary Notes** | 8.8 (570 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | 8.9 (567 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 8.8 (605 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.1 (526 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | Feature Not Available | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 249 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Platform

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Omnichannel** | 8.3 (188 reviews) | Not enough data | 
| **Mobile Access** | 8.7 (214 reviews) | Not enough data | 
| **Queue Management** | 8.8 (209 reviews) | Not enough data | 
| **Call Routing** | 9.0 (216 reviews) | Not enough data | 
| **Call Back** | 9.0 (221 reviews) | Not enough data | 
| **IVR** | 8.8 (205 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.9 (205 reviews) | Not enough data | 

#### Generative AI

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **AI Text-to-Speech** | 7.5 (116 reviews) | Not enough data | 

#### Workforce Management

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Call Monitoring** | 9.0 (210 reviews) | Not enough data | 
| **Performance Evaluation** | 8.9 (205 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (20 reviews) | Not enough data | 

#### Administrative

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Call Recording** | 9.1 (225 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.0 (221 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 386 |
| **Sangoma Unified Communications Platform** | 8.5/10 | 206 |

#### Platform Basics - VoIP Providers

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (20 reviews) | Not enough data | 
| **Call Management** | 8.8 (23 reviews) | Not enough data | 
| **Network monitoring** | 8.6 (21 reviews) | Not enough data | 
| **Integrations** | 8.6 (23 reviews) | Not enough data | 
| **Virtual PBX** | 7.8 (18 reviews) | Not enough data | 
| **SIP trunking services** | 7.6 (18 reviews) | Not enough data | 

#### Basic Communication

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Phone Calls** | 8.9 (366 reviews) ✓ Verified | 9.3 (191 reviews) ✓ Verified | 
| **Video Calls** | Feature Not Available | 8.3 (26 reviews) ✓ Verified | 
| **Instant Messaging** | Feature Not Available | 7.6 (49 reviews) ✓ Verified | 
| **Screen Sharing** | Feature Not Available | 7.6 (23 reviews) ✓ Verified | 
| **Conference Calls** | 8.2 (230 reviews) ✓ Verified | 8.9 (158 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.7 (259 reviews) | 9.5 (181 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (8 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.9 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (9 reviews) | Feature Not Available | 

#### Access

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Software Pairing** | 8.3 (260 reviews) | 7.9 (72 reviews) ✓ Verified | 
| **Browser Extension** | 8.3 (268 reviews) ✓ Verified | 8.2 (102 reviews) ✓ Verified | 
| **Individual Download** | 8.7 (283 reviews) ✓ Verified | 8.3 (64 reviews) | 

#### Advanced Features

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Hold Music** | 8.1 (273 reviews) | 8.5 (180 reviews) ✓ Verified | 
| **Automated Attendants** | Feature Not Available | 8.8 (150 reviews) ✓ Verified | 
| **VOiP Number** | 8.8 (309 reviews) ✓ Verified | 9.1 (142 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 518 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (47 reviews) | Not enough data | 

#### Calling

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Record Calls** | 9.3 (455 reviews) | Not enough data | 
| **Generate Location** | 8.7 (403 reviews) | Not enough data | 
| **Call Types** | 9.2 (447 reviews) | Not enough data | 
| **Click-to-Call** | 9.2 (455 reviews) | Not enough data | 
| **Auto Dialer** | 8.5 (51 reviews) | Not enough data | 

#### Contacts

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Personalization** | 8.9 (436 reviews) | Not enough data | 
| **Information Locater** | 8.7 (418 reviews) | Not enough data | 
| **Record Prospect Data** | Feature Not Available | Not enough data | 

#### Insights

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Notes** | 8.6 (434 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (424 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | 7.7 (364 reviews) | Not enough data | 
| **Sorts Prospects** | Feature Not Available | Not enough data | 
| **Automated Note Taking** | 7.8 (53 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Aircall (8):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Sangoma Unified Communications Platform (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Aircall | Sangoma Unified Communications Platform | 
|---|---|---|
| **Small-Business** | 54.4% | 50.6% | 
| **Mid-Market** | 41.6% | 47.7% | 
| **Enterprise** | 3.9% | 1.7% | 

### By Industry

#### Aircall

- **Computer Software:** 9.3%
- **Information Technology and Services:** 8.1%
- **Consumer Services:** 6.3%
- **Financial Services:** 6.0%
- **Logistics and Supply Chain:** 3.3%
- **Telecommunications:** 3.2%
- **Marketing and Advertising:** 2.9%
- **Retail:** 2.8%
- **Leisure, Travel & Tourism:** 2.5%
- **Insurance:** 2.5%
- **Other:** 53.1%

#### Sangoma Unified Communications Platform

- **Hospital & Health Care:** 7.5%
- **Health, Wellness and Fitness:** 5.0%
- **Financial Services:** 5.0%
- **Non-Profit Organization Management:** 4.6%
- **Insurance:** 4.6%
- **Information Technology and Services:** 3.8%
- **Computer Software:** 3.8%
- **Retail:** 3.8%
- **Wholesale:** 3.3%
- **Construction:** 3.3%
- **Other:** 55.2%

---
## Alternatives

### Alternatives to Aircall

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2533 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (621 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
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- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)

### Alternatives to Sangoma Unified Communications Platform

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- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4196 reviews)
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- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
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- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
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---
## Top Discussions

### Aircall

- Title: [What is Aircall used for?](https://www.g2.com/discussions/what-is-aircall-used-for) — 3 comments
  > **Top comment:** "It is used to connect with our potential customers. "
- Title: [How do I use Aircall?](https://www.g2.com/discussions/how-do-i-use-aircall) — 2 comments
  > **Top comment:** "With a simple click you can easily manage incoming calls and also do outbound calling."
- Title: [What is an Aircall?](https://www.g2.com/discussions/what-is-an-aircall) — 2 comments
  > **Top comment:** "Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more."
- Title: [do you have a true integration with hubspot?](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) — 2 comments, 2 upvotes
  > **Top comment:** "No "
- Title: [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried mapping out clear SLAs with internal stakeholders and combining that with proactive support ticket..."

### Sangoma Unified Communications Platform

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aircall-vs-sangoma-unified-communications-platform)