Compare Aircall and Salesmsg 
At a Glance
Market Segments
Small-Business (54.4% of reviews)
Small-Business (69.4% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free
Aircall
Star Rating
(1,543)4.4 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansSalesmsg
Star Rating
(372)4.7 out of 5
Market Segments
Small-Business (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in providing a seamless integration with modern workflows, making it a favorite for teams looking for minimal friction in their communication processes. Users appreciate its intuitive interface and features like real-time call monitoring and easy call routing, which enhance day-to-day operations.
- Users say that Salesmsg stands out for its robust integration with CRM systems, particularly HubSpot. This feature allows for efficient communication with potential clients while keeping all tracking history organized, which is a significant time-saver for sales teams.
- Reviewers mention that while Aircall offers reliable communication with good sound quality, it also provides features like contact synchronization that users find particularly useful, especially for those using Mac systems. This ease of use is reflected in its high ratings for user satisfaction.
- According to verified reviews, Salesmsg shines with its ability to power dial and leave voice messages, which helps users save time and avoid redundancy in their outreach efforts. The capability to text or call multiple contacts simultaneously is also highlighted as a handy feature.
- G2 reviewers report that Aircall's implementation process is generally quick and straightforward, with users noting the minimal setup required to get started. This is a significant advantage for teams that need to hit the ground running without extensive onboarding.
- Users say that while Salesmsg has a slightly higher rating for ease of use and administration, Aircall's strong performance in call recording and call type versatility makes it a solid choice for businesses that prioritize these features in their communication strategy.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Salesmsg
Pay-As-You-Go
Free
Best for users who want to evaluate Salesmsg. Start with a free account and upgrade to a monthly or annual plan.
- Dedicated free account
- Upgrade at anytime
- Pay only for what you need
Free Trial
Aircall
Free Trial is available
Salesmsg
Free Trial is available
Ratings
Meets Requirements
8.8
1,242
9.3
310
Ease of Use
9.2
1,256
9.4
321
Ease of Setup
8.9
731
9.3
217
Ease of Admin
8.7
453
9.3
115
Quality of Support
8.6
1,152
9.2
282
Has the product been a good partner in doing business?
8.2
441
9.6
113
Product Direction (% positive)
8.9
1,202
9.5
317
Features by Category
Messenger
Not enough data
9.1
23
Not enough data
7.2
22
Not enough data
8.4
23
Not enough data
9.2
23
Channels
Not enough data
7.8
23
Not enough data
7.6
22
Not enough data
9.6
23
Not enough data
7.3
22
Not enough data
7.5
22
Customers
Not enough data
9.3
23
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.0
23
Not enough data
8.7
23
Agentic AI - Conversational Marketing
Not enough data
7.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
7.5
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
6.9
9
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.4
243
Not enough data
9.5
268
Not enough data
8.8
239
Not enough data
8.6
242
Not enough data
8.1
225
Not enough data
8.3
221
Not enough data
8.9
240
Not enough data
8.7
225
SMS Platform
Not enough data
8.1
220
Not enough data
8.5
227
Not enough data
7.6
189
Not enough data
7.4
196
Not enough data
7.5
198
Not enough data
8.1
209
Agentic AI - SMS Marketing
Not enough data
7.2
32
Not enough data
7.8
31
Not enough data
7.7
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
7.4
31
Channels
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
8.2
27
Design
Not enough data
8.7
29
Not enough data
Feature Not Available
Not enough data
9.1
29
Not enough data
9.0
29
Not enough data
8.5
27
Generative AI
Not enough data
7.8
27
Not enough data
8.1
27
Channels
9.3
611
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
370
Not enough data
7.9
441
|
Verified
Not enough data
Generative AI
7.8
237
Not enough data
Functions
8.8
570
|
Verified
Not enough data
8.7
554
|
Verified
Not enough data
8.8
537
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
475
|
Verified
Not enough data
8.9
495
|
Verified
Not enough data
8.8
517
|
Verified
Not enough data
8.8
479
|
Verified
Not enough data
Agentic AI - Contact Center
8.1
95
Not enough data
8.7
109
Not enough data
8.4
95
Not enough data
8.2
94
Not enough data
Administrative
8.8
571
|
Verified
Not enough data
8.9
566
|
Verified
Not enough data
8.8
594
|
Verified
Not enough data
9.1
516
|
Verified
Not enough data
Feature Not Available
Not enough data
Messaging Channels
Not enough data
9.7
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Administration
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
116
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
222
Not enough data
9.0
220
Not enough data
Generative AI
Not enough data
7.9
16
Not enough data
7.3
16
Not enough data
7.2
16
Communication
Not enough data
8.9
18
Not enough data
9.6
18
Not enough data
8.8
18
Not enough data
9.6
18
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.5
18
Not enough data
9.4
17
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
9.4
18
Platform Basics - VoIP Providers
8.5
20
Not enough data
9.0
21
Not enough data
8.5
20
Not enough data
8.4
20
Not enough data
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
355
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
228
|
Verified
Not enough data
8.7
257
Not enough data
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.3
257
Not enough data
8.3
266
|
Verified
Not enough data
8.7
283
|
Verified
Not enough data
Advanced Features
8.1
270
Not enough data
Feature Not Available
Not enough data
8.9
305
|
Verified
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
Not enough data
7.8
47
Not enough data
Calling
9.3
452
7.8
9
8.7
404
7.3
8
9.2
444
8.8
8
9.2
452
9.3
9
8.4
49
Not enough data
Contacts
8.9
437
9.8
9
8.7
417
9.0
8
Feature Not Available
8.8
8
Insights
8.6
434
8.8
8
8.6
421
8.8
8
Feature Not Available
7.5
8
7.7
365
7.5
8
Feature Not Available
9.0
8
7.7
51
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Campaigns
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
8.2
17
Not enough data
7.8
17
Not enough data
9.2
17
Not enough data
7.6
17
Not enough data
7.0
17
Not enough data
7.9
17
Categories
Categories
Shared Categories
Aircall and Salesmsg are categorized as Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, Auto Dialer, and AI Sales Assistant
Unique Categories
Aircall is categorized as VoIP Providers, AI Customer Support Agents, AI Voice Assistants, and Conversation Intelligence
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmsg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
6.0%
Logistics and Supply Chain
3.3%
Other
67.2%
Health, Wellness and Fitness
8.4%
Real Estate
7.0%
Consumer Services
5.6%
Insurance
4.7%
Marketing and Advertising
4.7%
Other
69.6%
Alternatives
Discussions
What is Aircall used for?
3 Comments
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
How do I use Aircall?
2 Comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
Does Salesmsg have a mobile app?
5 Comments
ME
Yes! It works great too. You can message and call from it.Read more
Does Salesmsg integrate with HubSpot?
3 Comments
CC
It does! They even put together a video about it: https://app.hubspot.com/ecosystem/420960/marketplace/apps/marketing/live-chat/salesmsg
Just login to your...Read more
Salesmsg has no more discussions with answers
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