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Aircall
Aircall
(1,521)
4.4 out of 5
Aircall
By Aircall
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Outreach
Outreach
(3,531)
4.3 out of 5
Outreach
By Outreach
Get a quote
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At a Glance
Aircall
Aircall
Star Rating
(1,521)4.4 out of 5
Market Segments
Small-Business (54.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plans
Outreach
Outreach
Star Rating
(3,531)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Outreach
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Aircall excels in user experience, with many praising its simple, intuitive interface and real-time call monitoring. Users appreciate how seamlessly it integrates into their workflows, making daily operations smoother.
  • Users say that Outreach provides strong automation capabilities, particularly for repetitive sales tasks. Reviewers highlight its ability to connect accurately with CRM solutions, which enhances data and contact management for sales teams.
  • According to verified reviews, Aircall stands out for its ease of setup, with many users noting minimal configuration required to get started. This is a significant advantage for teams looking to implement a new system quickly.
  • Reviewers mention that while Outreach has a user-friendly interface, it sometimes struggles with ease of use compared to Aircall. Users have reported that navigating certain features can be less intuitive, which may impact productivity.
  • G2 reviewers highlight Aircall's strong support quality, with users appreciating the reliable communication and sound quality during calls. This reliability is crucial for teams that depend on effective communication for their operations.
  • Users note that Outreach's AI features, such as the note-taking bot Kaya, provide valuable insights and help streamline follow-up processes. However, some users feel that the overall AI capabilities are not as robust as those offered by Aircall, particularly in autonomous task execution.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Browse all 3 pricing plans
Outreach
Future Outreach Customers
Contact Us
Learn more about Outreach
Free Trial
Aircall
Free Trial is available
Outreach
No trial information available
Ratings
Meets Requirements
8.8
1,230
8.7
2,676
Ease of Use
9.2
1,243
8.3
2,692
Ease of Setup
8.9
718
7.7
853
Ease of Admin
8.7
450
7.8
774
Quality of Support
8.6
1,140
8.3
2,430
Has the product been a good partner in doing business?
8.2
438
8.5
760
Product Direction (% positive)
8.8
1,192
8.5
2,506
Features by Category
AI Sales AssistantHide 20 FeaturesShow 20 Features
Not enough data
7.8
47
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales EngagementHide 25 FeaturesShow 25 Features
Not enough data
7.7
1,117
Integrated Workflows
Not enough data
8.7
1008
|
Verified
Not enough data
9.1
1057
|
Verified
Not enough data
8.4
868
|
Verified
Not enough data
8.2
795
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
399
Not enough data
8.2
347
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
949
|
Verified
Not enough data
8.5
927
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
341
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Auto DialerHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
6.7
181
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Contact CenterHide 23 FeaturesShow 23 Features
8.6
739
Not enough data
Channels
9.3
601
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
369
Not enough data
7.9
441
|
Verified
Not enough data
Generative AI
7.8
237
Not enough data
Functions
8.8
569
|
Verified
Not enough data
8.7
552
|
Verified
Not enough data
8.8
537
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
474
|
Verified
Not enough data
8.9
495
|
Verified
Not enough data
8.8
517
|
Verified
Not enough data
8.8
477
|
Verified
Not enough data
Agentic AI - Contact Center
8.1
95
Not enough data
8.8
107
Not enough data
8.4
95
Not enough data
8.2
94
Not enough data
Administrative
8.8
566
|
Verified
Not enough data
8.9
566
|
Verified
Not enough data
8.8
593
|
Verified
Not enough data
9.1
514
|
Verified
Not enough data
Feature Not Available
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
7.9
108
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.6
245
Not enough data
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
116
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
222
Not enough data
9.0
220
Not enough data
VoIP ProvidersHide 22 FeaturesShow 22 Features
8.5
372
Not enough data
Platform Basics - VoIP Providers
8.5
20
Not enough data
9.0
21
Not enough data
8.5
20
Not enough data
8.3
19
Not enough data
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
352
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
228
|
Verified
Not enough data
8.7
257
Not enough data
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.3
257
Not enough data
8.3
266
|
Verified
Not enough data
8.7
283
|
Verified
Not enough data
Advanced Features
8.1
270
Not enough data
Feature Not Available
Not enough data
8.9
305
|
Verified
Not enough data
AI SDRsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Voice AssistantsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.1
391
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Personalization
Not enough data
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Administrative
Not enough data
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Email TrackingHide 16 FeaturesShow 16 Features
Not enough data
7.7
1,561
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1440
Not enough data
8.4
1380
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Generative AI
Not enough data
6.8
162
Sales AnalyticsHide 18 FeaturesShow 18 Features
Not enough data
7.4
207
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Sales Management
Not enough data
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.5
508
7.7
1,305
Agentic AI - Outbound Call Tracking
7.5
48
5.2
10
7.8
47
5.5
10
Calling
9.3
451
8.5
813
8.7
404
7.9
906
9.2
444
8.4
1032
9.2
452
8.8
1089
8.4
49
5.5
14
Contacts
8.9
437
8.6
1146
8.7
417
8.0
985
Feature Not Available
8.4
1066
Insights
8.6
434
8.3
1092
|
Verified
8.6
421
8.4
1051
Feature Not Available
7.7
594
7.7
365
9.1
1191
Feature Not Available
8.1
1036
7.7
49
6.7
13
Sales CoachingHide 16 FeaturesShow 16 Features
Not enough data
8.1
251
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Revenue AI PlatformsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall
Aircall
Outreach
Outreach
Aircall and Outreach are categorized as Outbound Call Tracking, Conversation Intelligence, and AI Sales Assistant
Unique Categories
Aircall
Outreach
Reviews
Reviewers' Company Size
Aircall
Aircall
Small-Business(50 or fewer emp.)
54.6%
Mid-Market(51-1000 emp.)
41.7%
Enterprise(> 1000 emp.)
3.8%
Outreach
Outreach
Small-Business(50 or fewer emp.)
18.5%
Mid-Market(51-1000 emp.)
59.7%
Enterprise(> 1000 emp.)
21.7%
Reviewers' Industry
Aircall
Aircall
Computer Software
9.4%
Information Technology and Services
7.9%
Consumer Services
6.2%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.3%
Outreach
Outreach
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.2%
Alternatives
Aircall
Aircall Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
Add Five9 Intelligent Cloud Contact Center Platform
Outreach
Outreach Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
Clari
Clari
Add Clari
Salesloft
Salesloft
Add Salesloft
Apollo.io
Apollo.io
Add Apollo.io
Discussions
Aircall
Aircall Discussions
What is Aircall used for?
3 Comments
Donte H.
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
do you have a true integration with hubspot?
2 Comments
Aastha S.
AS
Yes, It can be intregatedRead more
How do I use Aircall?
2 Comments
Christian Nico M.
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
See all discussions
Outreach
Outreach Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
Mathews S.
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
Jeremy K.
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
Ishan S.
IS
We also used it for hiring workflow.Read more
See all discussions
Ask Aircall a QuestionContact Aircall
Ask Outreach a QuestionContact Outreach

Spotlight Categories

Add Product
Aircall
Aircall
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Outreach
Outreach
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