2026 Best Software Awards are here!See the list

Compare Aircall and Nooks

Add Product
Aircall
Aircall
(1,529)
4.4 out of 5
Aircall
By Aircall
Optimized for quick response
Nooks
Nooks
(1,134)
4.8 out of 5
Nooks
By Nooks
Optimized for quick response
At a Glance
Aircall
Aircall
Star Rating
(1,529)4.4 out of 5
Market Segments
Small-Business (54.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plans
Nooks
Nooks
Star Rating
(1,134)4.8 out of 5
Market Segments
Mid-Market (55.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Nooks
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Aircall excels in its user-friendly interface, making it easy to make calls and manage customer support tasks. Users appreciate features like the transcript function, which allows them to quickly find information without listening to entire calls.
  • Users say Nooks stands out for its intelligent dialing capabilities, helping sales teams prioritize their outreach. Reviewers highlight the feature that indicates whether a number is likely to be answered, which aids in organizing contact lists effectively.
  • According to verified reviews, Aircall's analytics dashboard is a significant asset for tracking team performance and productivity. Users find it beneficial for monitoring call volumes and quality assurance, enhancing overall team efficiency.
  • Reviewers mention that Nooks offers a hands-off experience, which is particularly appealing for sales professionals. The platform's power dialer feature allows users to connect with a large number of prospects while collaborating seamlessly with colleagues remotely.
  • G2 reviewers highlight that while Aircall has a solid support system, Nooks outshines it in terms of customer service quality. Users have noted Nooks' responsiveness and helpfulness, contributing to a more satisfying overall experience.
  • Users report that both platforms have their strengths, but Nooks generally receives higher satisfaction ratings. With a G2 Score of 83.05 compared to Aircall's 76.3, Nooks appears to resonate more positively with users, particularly in the mid-market segment.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Browse all 3 pricing plans
Nooks
No pricing available
Free Trial
Aircall
Free Trial is available
Nooks
Free Trial is available
Ratings
Meets Requirements
8.8
1,235
9.4
952
Ease of Use
9.2
1,248
9.3
981
Ease of Setup
8.9
723
9.4
771
Ease of Admin
8.7
450
8.9
76
Quality of Support
8.6
1,145
9.4
894
Has the product been a good partner in doing business?
8.2
438
9.6
75
Product Direction (% positive)
8.8
1,197
9.8
959
Features by Category
Team CollaborationHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales EngagementHide 25 FeaturesShow 25 Features
Not enough data
Not enough data
Integrated Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Auto DialerHide 14 FeaturesShow 14 Features
Not enough data
8.7
827
Dialing Options
Not enough data
9.1
767
Not enough data
9.0
759
Not enough data
8.4
124
Agent Tools
Not enough data
8.6
726
Not enough data
8.5
728
Not enough data
9.2
754
Automation
Not enough data
8.8
734
Not enough data
8.4
705
Not enough data
8.7
711
Agentic AI - Auto Dialer
Not enough data
8.6
169
Not enough data
8.6
176
AI Capabilities - Auto Dialer
Not enough data
8.4
112
Not enough data
8.4
110
Not enough data
8.6
109
Conversation IntelligenceHide 15 FeaturesShow 15 Features
9.9
5
9.7
6
Call Analytics
10.0
5
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Virtual WorkspacesHide 16 FeaturesShow 16 Features
Not enough data
8.1
406
Visual Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Office Customization
Not enough data
8.0
388
Not enough data
8.0
388
Not enough data
8.1
387
Guest Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
389
Not enough data
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.0
75
Not enough data
Feature Not Available
Contact CenterHide 23 FeaturesShow 23 Features
8.6
744
Not enough data
Channels
9.3
604
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
369
Not enough data
7.9
441
|
Verified
Not enough data
Generative AI
7.8
237
Not enough data
Functions
8.8
569
|
Verified
Not enough data
8.7
553
|
Verified
Not enough data
8.8
537
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
474
|
Verified
Not enough data
8.9
495
|
Verified
Not enough data
8.8
517
|
Verified
Not enough data
8.8
478
|
Verified
Not enough data
Agentic AI - Contact Center
8.1
95
Not enough data
8.8
107
Not enough data
8.4
95
Not enough data
8.2
94
Not enough data
Administrative
8.8
567
|
Verified
Not enough data
8.9
566
|
Verified
Not enough data
8.8
593
|
Verified
Not enough data
9.1
514
|
Verified
Not enough data
Feature Not Available
Not enough data
Lead IntelligenceHide 6 FeaturesShow 6 Features
Not enough data
8.5
50
Lead Intelligence
Not enough data
8.5
38
Not enough data
8.8
44
Not enough data
8.3
41
Not enough data
8.4
40
Not enough data
8.9
38
Agentic AI - Lead Intelligence
Not enough data
8.2
38
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.6
246
Not enough data
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
116
Not enough data
Workforce Management
9.0
210
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
222
Not enough data
9.0
220
Not enough data
VoIP ProvidersHide 22 FeaturesShow 22 Features
8.5
374
Not enough data
Platform Basics - VoIP Providers
8.5
20
Not enough data
9.0
21
Not enough data
8.5
20
Not enough data
8.3
19
Not enough data
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
354
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
228
|
Verified
Not enough data
8.7
257
Not enough data
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.3
257
Not enough data
8.3
266
|
Verified
Not enough data
8.7
283
|
Verified
Not enough data
Advanced Features
8.1
270
Not enough data
Feature Not Available
Not enough data
8.9
305
|
Verified
Not enough data
AI Voice AssistantsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.5
509
9.0
585
Agentic AI - Outbound Call Tracking
7.5
48
8.5
103
7.8
47
Feature Not Available
Calling
9.3
452
9.5
562
8.7
404
8.9
543
9.2
444
9.1
541
9.2
452
9.4
544
8.4
49
9.5
134
Contacts
8.9
437
9.1
533
8.7
417
9.0
531
Feature Not Available
9.1
526
Insights
8.6
434
9.3
536
8.6
421
9.0
526
Feature Not Available
8.7
521
7.7
365
7.5
512
Feature Not Available
8.8
524
7.7
50
8.8
102
Sales CoachingHide 16 FeaturesShow 16 Features
Not enough data
9.7
7
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall
Aircall
Nooks
Nooks
Aircall and Nooks are categorized as Outbound Call Tracking, Conversation Intelligence, and Auto Dialer
Unique Categories
Aircall
Nooks
Reviews
Reviewers' Company Size
Aircall
Aircall
Small-Business(50 or fewer emp.)
54.4%
Mid-Market(51-1000 emp.)
41.8%
Enterprise(> 1000 emp.)
3.8%
Nooks
Nooks
Small-Business(50 or fewer emp.)
26.6%
Mid-Market(51-1000 emp.)
55.3%
Enterprise(> 1000 emp.)
18.1%
Reviewers' Industry
Aircall
Aircall
Computer Software
9.4%
Information Technology and Services
7.9%
Consumer Services
6.2%
Financial Services
6.0%
Telecommunications
3.3%
Other
67.3%
Nooks
Nooks
Computer Software
40.1%
Information Technology and Services
19.1%
Marketing and Advertising
4.8%
Human Resources
4.5%
Financial Services
3.6%
Other
27.9%
Alternatives
Aircall
Aircall Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
Add Five9 Intelligent Cloud Contact Center Platform
Nooks
Nooks Alternatives
Orum
Orum
Add Orum
Koncert
Koncert
Add Koncert
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
JustCall
JustCall
Add JustCall
Discussions
Aircall
Aircall Discussions
What is Aircall used for?
3 Comments
Donte H.
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
do you have a true integration with hubspot?
2 Comments
Aastha S.
AS
Yes, It can be intregatedRead more
How do I use Aircall?
2 Comments
Christian Nico M.
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
See all discussions
Nooks
Nooks Discussions
Monty the Mongoose crying
Nooks has no discussions with answers
See all discussions
Ask Aircall a QuestionContact Aircall
Ask Nooks a QuestionContact Nooks

Spotlight Categories

Add Product
Aircall
Aircall
Optimized for quick response
Nooks
Nooks
Optimized for quick response