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Aircall
Aircall
(1,497)
4.4 out of 5
Aircall
By Aircall
Optimized for quick response
Nooks
Nooks
(941)
4.8 out of 5
Nooks
By Nooks
Optimized for quick response
At a Glance
Aircall
Aircall
Star Rating
(1,497)4.4 out of 5
Market Segments
Small-Business (54.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plans
Nooks
Nooks
Star Rating
(941)4.8 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Nooks
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Aircall excels in user-friendliness, with many users highlighting its intuitive interface that makes navigation seamless. One user mentioned, "It's super easy to use," which is a significant advantage for teams looking for a straightforward calling solution.
  • Users say that Nooks stands out for its collaborative features, allowing colleagues to listen to each other's calls in real-time. This capability enhances teamwork and communication, making it a preferred choice for those who value collaboration in their daily operations.
  • Reviewers mention that Aircall's reliability is a strong point, with users appreciating the fast and dependable connection. One user noted, "The connection is very fast, reliable, and easy to use," which is crucial for maintaining effective communication in customer service environments.
  • According to verified reviews, Nooks offers advanced dialing capabilities, such as the ability to call multiple numbers simultaneously. Users find this feature particularly useful for lead generation, with one stating, "The possibility of calling 5 numbers at a time is super useful," which can significantly enhance productivity.
  • G2 reviewers highlight that while Aircall has a solid overall rating, it faces challenges in specific areas like auto-dialing, where it scored lower compared to Nooks. This could be a deciding factor for teams that rely heavily on automated calling features for efficiency.
  • Users report that Nooks provides excellent support and implementation ease, with many finding it straightforward to set up and use daily. One user shared, "It is easy to use and easy to implement," indicating that Nooks may be a better fit for teams looking for a quick onboarding process.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Browse all 3 pricing plans
Nooks
No pricing available
Free Trial
Aircall
Free Trial is available
Nooks
Free Trial is available
Ratings
Meets Requirements
8.8
1,215
9.4
871
Ease of Use
9.2
1,228
9.3
900
Ease of Setup
8.9
702
9.4
698
Ease of Admin
8.7
449
9.0
73
Quality of Support
8.6
1,125
9.4
819
Has the product been a good partner in doing business?
8.2
437
9.7
72
Product Direction (% positive)
8.8
1,177
9.9
880
Features by Category
Team CollaborationHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Auto DialerHide 14 FeaturesShow 14 Features
Not enough data
8.7
760
Dialing Options
Not enough data
9.1
744
Not enough data
9.0
742
Not enough data
8.4
114
Agent Tools
Not enough data
8.6
718
Not enough data
8.5
720
Not enough data
9.2
736
Automation
Not enough data
8.8
727
Not enough data
8.4
703
Not enough data
8.7
706
Agentic AI - Auto Dialer
Not enough data
8.5
162
Not enough data
8.6
161
AI Capabilities - Auto Dialer
Not enough data
8.4
107
Not enough data
8.4
108
Not enough data
8.6
106
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Virtual WorkspacesHide 16 FeaturesShow 16 Features
Not enough data
8.1
406
Visual Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Office Customization
Not enough data
8.0
388
Not enough data
8.0
388
Not enough data
8.1
387
Guest Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
389
Not enough data
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.0
75
Not enough data
Feature Not Available
Contact CenterHide 23 FeaturesShow 23 Features
8.6
718
Not enough data
Channels
9.3
587
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
368
Not enough data
7.9
440
|
Verified
Not enough data
Generative AI
7.8
236
Not enough data
Functions
8.8
566
|
Verified
Not enough data
8.7
549
|
Verified
Not enough data
8.8
536
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
473
|
Verified
Not enough data
8.9
494
|
Verified
Not enough data
8.8
516
|
Verified
Not enough data
8.8
473
|
Verified
Not enough data
Agentic AI - Contact Center
8.2
94
Not enough data
8.7
99
Not enough data
8.4
94
Not enough data
8.2
93
Not enough data
Administrative
8.8
561
|
Verified
Not enough data
8.9
564
|
Verified
Not enough data
8.8
586
|
Verified
Not enough data
9.1
511
|
Verified
Not enough data
Feature Not Available
Not enough data
Lead IntelligenceHide 6 FeaturesShow 6 Features
Not enough data
8.5
36
Lead Intelligence
Not enough data
8.5
35
Not enough data
8.6
35
Not enough data
8.2
35
Not enough data
8.3
35
Not enough data
8.9
35
Agentic AI - Lead Intelligence
Not enough data
8.2
34
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.7
244
Not enough data
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
115
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
20
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
Administrative
9.1
222
Not enough data
8.9
220
Not enough data
VoIP ProvidersHide 22 FeaturesShow 22 Features
8.5
370
Not enough data
Platform Basics - VoIP Providers
8.9
19
Not enough data
8.9
19
Not enough data
8.6
18
Not enough data
8.6
18
Not enough data
8.2
17
Not enough data
8.0
17
Not enough data
Basic Communication
8.9
350
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
227
|
Verified
Not enough data
8.7
256
Not enough data
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.4
256
Not enough data
8.3
265
|
Verified
Not enough data
8.7
282
|
Verified
Not enough data
Advanced Features
8.1
268
Not enough data
Feature Not Available
Not enough data
8.8
303
|
Verified
Not enough data
AI Voice AssistantsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.5
506
8.9
550
Agentic AI - Outbound Call Tracking
7.5
48
8.5
101
7.8
47
Feature Not Available
Calling
9.3
450
9.5
546
8.7
403
8.9
533
9.2
444
9.1
535
9.2
452
9.4
535
8.4
48
9.5
106
Contacts
8.9
437
9.1
528
8.7
417
9.0
525
Feature Not Available
9.1
522
Insights
8.6
434
9.3
528
8.7
420
9.0
520
Feature Not Available
8.7
516
7.7
365
7.4
507
Feature Not Available
8.8
519
7.7
48
8.8
96
Sales CoachingHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall
Aircall
Nooks
Nooks
Aircall and Nooks are categorized as Outbound Call Tracking, Conversation Intelligence, and Auto Dialer
Unique Categories
Aircall
Nooks
Reviews
Reviewers' Company Size
Aircall
Aircall
Small-Business(50 or fewer emp.)
54.7%
Mid-Market(51-1000 emp.)
41.6%
Enterprise(> 1000 emp.)
3.7%
Nooks
Nooks
Small-Business(50 or fewer emp.)
26.8%
Mid-Market(51-1000 emp.)
55.0%
Enterprise(> 1000 emp.)
18.2%
Reviewers' Industry
Aircall
Aircall
Computer Software
9.4%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.2%
Nooks
Nooks
Computer Software
41.4%
Information Technology and Services
18.6%
Marketing and Advertising
4.9%
Human Resources
4.5%
Computer & Network Security
3.6%
Other
27.0%
Alternatives
Aircall
Aircall Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
Add Five9 Intelligent Cloud Contact Center Platform
Nooks
Nooks Alternatives
Orum
Orum
Add Orum
Koncert
Koncert
Add Koncert
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
JustCall
JustCall
Add JustCall
Discussions
Aircall
Aircall Discussions
What is Aircall used for?
3 Comments
Donte H.
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
do you have a true integration with hubspot?
2 Comments
Aastha S.
AS
Yes, It can be intregatedRead more
How do I use Aircall?
2 Comments
Christian Nico M.
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
See all discussions
Nooks
Nooks Discussions
Monty the Mongoose crying
Nooks has no discussions with answers
See all discussions
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Aircall
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Nooks
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