Compare Aircall and Nooks
At a Glance
Market Segments
Small-Business (54.6% of reviews)
Mid-Market (54.8% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Contact Us 3 Users
Aircall
Star Rating
(1,577)4.4 out of 5
Market Segments
Small-Business (54.6% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plans
Nooks
Star Rating
(1,339)4.8 out of 5
Market Segments
Mid-Market (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 3 Users
Free Trial is available
Browse all 5 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nooks excels in user satisfaction, boasting a higher overall rating compared to Aircall. Users appreciate Nooks' intuitive user interface and its ability to organize calls efficiently, which enhances their daily workflow.
- Users say that Aircall offers a seamless experience for communication, particularly highlighting its SMS feature and easy navigation. Many find it beneficial for managing patient communications, which showcases its versatility in different use cases.
- Reviewers mention that Nooks provides superior call organization capabilities, allowing users to sort calls by various criteria such as time zone and account. This feature is particularly praised for improving dialing efficiency, a key aspect for teams that rely on outbound calling.
- According to verified reviews, Aircall's setup process is noted for its rapid implementation, making it a favorable choice for small businesses looking to get started quickly. Users have highlighted the ease of integrating with popular CRM systems like HubSpot and Salesforce.
- G2 reviewers indicate that Nooks shines in providing quality support, with many users reporting a positive experience when seeking assistance. This level of support is crucial for mid-market companies that may require more tailored help as they scale.
- Users express that while Aircall has strong features like call recording, Nooks outperforms in areas like autonomous task execution and personalization, which are essential for teams looking to enhance their outreach strategies and connect with clients more effectively.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Nooks
AI Dialer
Contact Us
3 Users
Skip the noise and connect with 3x more prospects.
- Parallel Dialing — Multi-Line & Power Dialing, AI Answer Detection, Zero Latency, Crystal-Clear Audio
- Spam Protection — Automated Number Rotation, Reputation Monitoring, Carrier Registration
- Workflow Automation — Bi-Directional CRM Sync, Automated Voicemail Drops, Smart Follow-ups
Free Trial
Aircall
Free Trial is available
Nooks
Free Trial is available
Ratings
Meets Requirements
8.7
1,265
9.4
1,045
Ease of Use
9.2
1,280
9.3
1,076
Ease of Setup
8.9
754
9.3
861
Ease of Admin
8.7
453
8.9
80
Quality of Support
8.6
1,172
9.4
978
Has the product been a good partner in doing business?
8.2
441
9.6
79
Product Direction (% positive)
8.9
1,219
9.8
1,041
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.6
9
Not enough data
10.0
5
Not enough data
10.0
9
Not enough data
Not enough data
Not enough data
10.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
9.1
782
Not enough data
9.0
780
Not enough data
8.5
131
Agent Tools
Not enough data
8.6
735
Not enough data
8.6
738
Not enough data
9.2
771
Automation
Not enough data
8.8
741
Not enough data
8.4
708
Not enough data
8.7
716
Agentic AI - Auto Dialer
Not enough data
8.6
179
Not enough data
8.5
201
AI Capabilities - Auto Dialer
Not enough data
8.6
122
Not enough data
8.4
111
Not enough data
8.6
112
Call Analytics
10.0
6
9.9
12
Not enough data
Not enough data
9.7
5
9.3
5
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
10.0
6
Not enough data
Not enough data
Generative AI
Not enough data
10.0
7
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Office Customization
Not enough data
8.0
388
Not enough data
8.0
388
Not enough data
8.1
387
Guest Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
389
Not enough data
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.0
75
Not enough data
Feature Not Available
Channels
9.3
627
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
373
Not enough data
7.9
444
|
Verified
Not enough data
Generative AI
7.8
237
Not enough data
Functions
8.8
573
|
Verified
Not enough data
8.7
556
|
Verified
Not enough data
8.8
540
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
476
|
Verified
Not enough data
8.9
497
|
Verified
Not enough data
8.8
519
|
Verified
Not enough data
8.8
479
|
Verified
Not enough data
Agentic AI - Contact Center
8.1
96
Not enough data
8.7
115
Not enough data
8.4
96
Not enough data
8.2
94
Not enough data
Administrative
8.8
571
|
Verified
Not enough data
8.9
567
|
Verified
Not enough data
8.8
598
|
Verified
Not enough data
9.1
521
|
Verified
Not enough data
Feature Not Available
Not enough data
Lead Intelligence
Not enough data
8.7
42
Not enough data
8.9
47
Not enough data
8.4
43
Not enough data
8.4
40
Not enough data
8.9
39
Agentic AI - Lead Intelligence
Not enough data
8.2
38
Platform
8.3
189
Not enough data
8.7
214
Not enough data
8.8
210
Not enough data
9.0
217
Not enough data
9.0
222
Not enough data
8.8
206
Not enough data
8.9
206
Not enough data
Generative AI
7.6
117
Not enough data
Workforce Management
9.0
211
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.7
23
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
225
Not enough data
9.0
221
Not enough data
Platform Basics - VoIP Providers
8.5
20
Not enough data
8.8
22
Not enough data
8.6
21
Not enough data
8.5
21
Not enough data
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
361
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
230
|
Verified
Not enough data
8.7
259
Not enough data
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.9
9
Not enough data
Access
8.3
259
Not enough data
8.3
268
|
Verified
Not enough data
8.7
283
|
Verified
Not enough data
Advanced Features
8.1
272
Not enough data
Feature Not Available
Not enough data
8.8
308
|
Verified
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
8.5
106
7.8
47
Feature Not Available
Calling
9.3
453
9.5
573
8.7
404
8.9
550
9.2
446
9.1
548
9.2
455
9.4
552
8.5
50
9.6
149
Contacts
8.9
437
9.1
538
8.7
419
9.0
535
Feature Not Available
9.1
530
Insights
8.6
435
9.3
545
8.6
423
9.1
534
Feature Not Available
8.7
526
7.7
365
7.4
515
Feature Not Available
8.8
529
7.8
52
8.9
109
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
9.8
8
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
10.0
8
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and Nooks are categorized as Outbound Call Tracking, Conversation Intelligence, and Auto Dialer
Unique Categories
Aircall is categorized as VoIP Providers, Call Center Infrastructure (CCI), Contact Center, AI Customer Support Agents, AI Voice Assistants, and AI Sales Assistant
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.4%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.2%
Computer Software
39.8%
Information Technology and Services
18.9%
Marketing and Advertising
4.8%
Human Resources
4.2%
Financial Services
3.6%
Other
28.7%
Alternatives
Discussions
What is Aircall used for?
3 Comments
JZ
It is used to connect with our potential customers. Read more
How do I use Aircall?
2 Comments
FI
With a simple click you can easily manage incoming calls and also do outbound calling.Read more
What is an Aircall?
2 Comments
VR
Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more.Read more
Nooks has no discussions with answers
