# Aircall vs net2phone Comparison
---
## AI Generated Summary
- **G2 reviewers report** that while both net2phone and Aircall offer solid functionality, Aircall excels in **ease of use** , with users highlighting its intuitive navigation and quick access to features like call assignment and SMS integration. This makes it particularly appealing for teams needing to manage communications efficiently.
- **Users say** that net2phone provides a straightforward experience with its desktop version, allowing for easy call tracking and management. However, some users express concerns about the **quality of support** after the initial sale, indicating that while the product is functional, ongoing support may not meet expectations.
- **Reviewers mention** that Aircall's rapid setup process is a significant advantage, with many users appreciating how quickly they can get started and integrate with CRM systems like HubSpot and Salesforce. In contrast, net2phone, while functional, does not receive the same level of praise for its setup experience.
- **According to verified reviews** , both products have similar star ratings, but Aircall's higher G2 Score reflects a broader user satisfaction, particularly in **call management** features. Users find Aircall's capabilities in handling calls and SMS to be superior, enhancing their overall communication strategy.
- **Users highlight** that net2phone is particularly strong in **VOiP number management** , with features that allow for easy tracking of calls and voicemails. However, Aircall's comprehensive features and integrations make it a more versatile choice for businesses looking for a robust communication tool.
- **Reviewers note** that while both platforms cater well to small businesses, net2phone has a higher percentage of reviews from this segment, indicating a strong focus on smaller operations. However, Aircall's extensive user base and positive feedback suggest it may be better suited for teams that require more advanced features and support.



| | Aircall | net2phone | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,583 | 192 | 
| **Largest Market Segment** | Small-Business (54.6% of reviews) | Small-Business (79.7% of reviews) | 
| **Entry Level Price** | $30 User/Month (Billed Annually - 3 User Minimum) | $23.99 1 user Per Month | 

---
## Top Pros & Cons

### Aircall

Pros:
- Ease of Use (263 reviews)
- Easy Integration (112 reviews)

Cons:
- Connection Issues (71 reviews)
- Call Issues (58 reviews)

### net2phone

Pros:
- Ease of Use (4 reviews)
- Customer Service (3 reviews)

Cons:
- Connection Issues (2 reviews)
- Customer Service (2 reviews)

---
## Ratings Comparison
| Rating | Aircall | net2phone | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1269 reviews) | 8.7 (109 reviews) | 
  | **Ease of Use** | 9.2 (1284 reviews) | 8.7 (110 reviews) | 
  | **Ease of Setup** | 8.9 (758 reviews) | 8.4 (90 reviews) | 
  | **Ease of Admin** | 8.7 (453 reviews) | 8.4 (86 reviews) | 
  | **Quality of Support** | 8.6 (1176 reviews) | 8.5 (110 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (441 reviews) | 8.7 (89 reviews) | 
  | **Product Direction (% positive)** | 8.9 (1222 reviews) | 7.9 (99 reviews) | 

---
## Pricing

### Aircall

#### Entry-Level Pricing

Plan: Essentials

Price: $30 User/Month (Billed Annually - 3 User Minimum)

Description: Improves the performance of any team

Key Features:
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API

[Browse all 3 editions](https://www.g2.com/products/aircall/pricing)

#### Free Trial

Yes

### net2phone

#### Entry-Level Pricing

Plan: Essentials

Price: $23.99 1 user Per Month

Description: Ideal for small businesses or startups looking for essential communication tools. 

Key Features:
- Unlimited Calling US, Canada, Mexico, Puerto Rico
- Video conferencing (limited) 
- Internal messaging and chat

[Browse all 2 editions](https://www.g2.com/products/net2phone-g2/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **net2phone** | N/A | N/A |

#### Lead Facilitation

| Feature | Aircall | net2phone | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Aircall | net2phone | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Aircall | net2phone | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Aircall | net2phone | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | net2phone | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **net2phone** | N/A | N/A |

#### Dialing Options

| Feature | Aircall | net2phone | 
|---|---|---|
| **Preview Dialing** | Not enough data | Not enough data | 
| **Progressive Dialing** | Not enough data | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | Aircall | net2phone | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | Not enough data | 
| **Callback Scheduling ** | Not enough data | Not enough data | 
| **Call Recording ** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | net2phone | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | Not enough data | 
| **Interactive Voice Response (IVR)** | Not enough data | Not enough data | 
| **Call Scrubbing** | Not enough data | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Aircall | net2phone | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 9.8/10 | 7 |
| **net2phone** | N/A | N/A |

#### Call Analytics

| Feature | Aircall | net2phone | 
|---|---|---|
| **Call Recording** | 10.0 (7 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | 9.7 (6 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Aircall | net2phone | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | 9.7 (5 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | net2phone | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 772 |
| **net2phone** | N/A | N/A |

#### Channels

| Feature | Aircall | net2phone | 
|---|---|---|
| **Voice** | 9.3 (631 reviews) ✓ Verified | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | Feature Not Available | Not enough data | 
| **Mobile SMS** | 8.1 (375 reviews) | Not enough data | 
| **Email** | 7.9 (444 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Aircall | net2phone | 
|---|---|---|
| **AI Text-to-Speech** | 7.8 (237 reviews) | Not enough data | 

#### Functions

| Feature | Aircall | net2phone | 
|---|---|---|
| **Session Routing** | 8.8 (573 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 8.7 (556 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.8 (540 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Feature Not Available | Not enough data | 
| **Auto Dialer** | 8.8 (476 reviews) ✓ Verified | Not enough data | 
| **IVR** | 8.9 (497 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | 8.8 (519 reviews) ✓ Verified | Not enough data | 
| **Persistent Data** | 8.8 (479 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (96 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (116 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (96 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Aircall | net2phone | 
|---|---|---|
| **Session Summary Notes** | 8.8 (571 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | 8.9 (567 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 8.8 (600 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.1 (524 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | Feature Not Available | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **net2phone** | 8.6/10 | 9 |

#### Collaboration Tools

| Feature | Aircall | net2phone | 
|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 
| **Presentations** | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | 9.3 (5 reviews) | 
| **Hand Raising** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Aircall | net2phone | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | Not enough data | 

#### Software Type

| Feature | Aircall | net2phone | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (8 reviews) | 
| **Browser Application** | Not enough data | 8.7 (5 reviews) | 
| **Desktop Application** | Not enough data | 7.2 (6 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 249 |
| **net2phone** | N/A | N/A |

#### Platform

| Feature | Aircall | net2phone | 
|---|---|---|
| **Omnichannel** | 8.3 (189 reviews) | Not enough data | 
| **Mobile Access** | 8.7 (214 reviews) | Not enough data | 
| **Queue Management** | 8.8 (210 reviews) | Not enough data | 
| **Call Routing** | 9.0 (217 reviews) | Not enough data | 
| **Call Back** | 9.0 (222 reviews) | Not enough data | 
| **IVR** | 8.8 (206 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.9 (206 reviews) | Not enough data | 

#### Generative AI

| Feature | Aircall | net2phone | 
|---|---|---|
| **AI Text-to-Speech** | 7.6 (117 reviews) | Not enough data | 

#### Workforce Management

| Feature | Aircall | net2phone | 
|---|---|---|
| **Call Monitoring** | 9.0 (211 reviews) | Not enough data | 
| **Performance Evaluation** | 8.9 (206 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (21 reviews) | Not enough data | 

#### Administrative

| Feature | Aircall | net2phone | 
|---|---|---|
| **Call Recording** | 9.1 (226 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.0 (222 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 383 |
| **net2phone** | 8.2/10 | 91 |

#### Platform Basics - VoIP Providers

| Feature | Aircall | net2phone | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (20 reviews) | Not enough data | 
| **Call Management** | 8.8 (22 reviews) | 6.9 (6 reviews) | 
| **Network monitoring** | 8.6 (21 reviews) | Not enough data | 
| **Integrations** | 8.6 (23 reviews) | Not enough data | 
| **Virtual PBX** | 7.8 (18 reviews) | Not enough data | 
| **SIP trunking services** | 7.6 (18 reviews) | Not enough data | 

#### Basic Communication

| Feature | Aircall | net2phone | 
|---|---|---|
| **Phone Calls** | 8.9 (363 reviews) ✓ Verified | 8.9 (86 reviews) | 
| **Video Calls** | Feature Not Available | 7.5 (35 reviews) | 
| **Instant Messaging** | Feature Not Available | 7.7 (37 reviews) | 
| **Screen Sharing** | Feature Not Available | 7.7 (30 reviews) | 
| **Conference Calls** | 8.2 (230 reviews) ✓ Verified | 8.4 (59 reviews) | 
| **Desk-to-Desk Calls** | 8.7 (259 reviews) | 9.0 (70 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (9 reviews) | Not enough data | 

#### Access

| Feature | Aircall | net2phone | 
|---|---|---|
| **Software Pairing** | 8.3 (259 reviews) | 7.5 (27 reviews) | 
| **Browser Extension** | 8.3 (268 reviews) ✓ Verified | 8.1 (40 reviews) | 
| **Individual Download** | 8.7 (283 reviews) ✓ Verified | 8.0 (35 reviews) | 

#### Advanced Features

| Feature | Aircall | net2phone | 
|---|---|---|
| **Hold Music** | 8.1 (272 reviews) | 8.3 (62 reviews) | 
| **Automated Attendants** | Feature Not Available | 8.9 (66 reviews) | 
| **VOiP Number** | 8.8 (309 reviews) ✓ Verified | 9.2 (72 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **net2phone** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Aircall | net2phone | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Aircall | net2phone | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Aircall | net2phone | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Aircall | net2phone | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 515 |
| **net2phone** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (47 reviews) | Not enough data | 

#### Calling

| Feature | Aircall | net2phone | 
|---|---|---|
| **Record Calls** | 9.3 (453 reviews) | Not enough data | 
| **Generate Location** | 8.7 (404 reviews) | Not enough data | 
| **Call Types** | 9.2 (446 reviews) | Not enough data | 
| **Click-to-Call** | 9.2 (455 reviews) | Not enough data | 
| **Auto Dialer** | 8.5 (50 reviews) | Not enough data | 

#### Contacts

| Feature | Aircall | net2phone | 
|---|---|---|
| **Personalization** | 8.9 (437 reviews) | Not enough data | 
| **Information Locater** | 8.7 (419 reviews) | Not enough data | 
| **Record Prospect Data** | Feature Not Available | Not enough data | 

#### Insights

| Feature | Aircall | net2phone | 
|---|---|---|
| **Notes** | 8.6 (435 reviews) | Not enough data | 
| **Daily Summary** | 8.6 (423 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | 7.7 (365 reviews) | Not enough data | 
| **Sorts Prospects** | Feature Not Available | Not enough data | 
| **Automated Note Taking** | 7.8 (52 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **net2phone** | 7.9/10 | 13 |

#### Agentic AI - UCaaS Platforms

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Aircall | net2phone | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.3 (6 reviews) | 
| **Native VoIP** | Not enough data | 8.5 (10 reviews) | 
| **CCaaS Option** | Not enough data | 6.5 (9 reviews) | 

#### Features

| Feature | Aircall | net2phone | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.3 (12 reviews) | 
| **Voicemail to SMS** | Not enough data | 6.9 (8 reviews) | 
| **File Sharing** | Not enough data | 7.2 (6 reviews) | 
| **Voice Conferencing** | Not enough data | 9.3 (7 reviews) | 
| **Video Conferencing** | Not enough data | 7.9 (7 reviews) | 
| **Conference Transcripts** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **net2phone** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Aircall | net2phone | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Aircall | net2phone | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | net2phone | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Aircall | net2phone | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **net2phone** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Aircall | net2phone | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Aircall (8):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to net2phone (2):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Aircall | net2phone | 
|---|---|---|
| **Small-Business** | 54.6% | 79.7% | 
| **Mid-Market** | 41.6% | 17.6% | 
| **Enterprise** | 3.8% | 2.7% | 

### By Industry

#### Aircall

- **Computer Software:** 9.3%
- **Information Technology and Services:** 8.0%
- **Consumer Services:** 6.4%
- **Financial Services:** 5.9%
- **Logistics and Supply Chain:** 3.3%
- **Telecommunications:** 3.2%
- **Retail:** 2.8%
- **Marketing and Advertising:** 2.8%
- **Leisure, Travel & Tourism:** 2.6%
- **Insurance:** 2.4%
- **Other:** 53.3%

#### net2phone

- **Construction:** 5.9%
- **Information Technology and Services:** 5.9%
- **Telecommunications:** 5.3%
- **Hospital & Health Care:** 4.8%
- **Retail:** 4.3%
- **Medical Practice:** 4.3%
- **Non-Profit Organization Management:** 4.3%
- **Financial Services:** 3.7%
- **Marketing and Advertising:** 3.7%
- **Health, Wellness and Fitness:** 3.2%
- **Other:** 54.5%

---
## Alternatives

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- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3371 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)

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## Top Discussions

### Aircall

- Title: [What is Aircall used for?](https://www.g2.com/discussions/what-is-aircall-used-for) — 3 comments
  > **Top comment:** "It is used to connect with our potential customers. "
- Title: [How do I use Aircall?](https://www.g2.com/discussions/how-do-i-use-aircall) — 2 comments
  > **Top comment:** "With a simple click you can easily manage incoming calls and also do outbound calling."
- Title: [What is an Aircall?](https://www.g2.com/discussions/what-is-an-aircall) — 2 comments
  > **Top comment:** "Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more."
- Title: [do you have a true integration with hubspot?](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) — 2 comments, 2 upvotes
  > **Top comment:** "No "
- Title: [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried mapping out clear SLAs with internal stakeholders and combining that with proactive support ticket..."

### net2phone

- Title: [Is net2phone reliable?](https://www.g2.com/discussions/is-net2phone-reliable) — 4 comments
  > **Top comment:** "No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review..."
- Title: [Is net2phone free?](https://www.g2.com/discussions/is-net2phone-free) — 2 comments
  > **Top comment:** "No. "
- Title: [What is net2phone Canada used for?](https://www.g2.com/discussions/what-is-net2phone-canada-used-for) — 1 comment
  > **Top comment:** "They offer business phone services."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aircall-vs-net2phone-g2)