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Compare Airbrake and New Relic One Software 
At a Glance
Market Segments
Small-Business (47.9% of reviews)
Mid-Market (42.0% of reviews)
Entry-Level Pricing
$0.00 Per Month
$0.00
Airbrake
Star Rating
(73)4.4 out of 5
Market Segments
Small-Business (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Browse all 3 pricing plansNew Relic
Star Rating
(582)4.4 out of 5
Market Segments
Mid-Market (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a comprehensive observability platform, integrating APM, logs, metrics, and traces into one interface. Users appreciate the real-time dashboards and distributed tracing capabilities, which help teams detect anomalies early and minimize downtime.
- Users say that Airbrake stands out for its simplicity and ease of setup, making it a great choice for teams looking for a straightforward error monitoring solution. Reviewers highlight features like detailed stack traces and real-time error notifications that help them quickly identify and address issues.
- According to verified reviews, New Relic's user interface is highly praised for its enhanced capabilities, allowing users to access a variety of infrastructure-related dashboards and metrics. This powerful UI contributes to a more efficient monitoring experience, which many users find invaluable.
- Reviewers mention that while Airbrake provides excellent error tracking, it may not offer the same level of multi-system monitoring as New Relic. Users appreciate Airbrake's ability to retrieve request parameters that triggered exceptions, but some feel it lacks the broader monitoring features available in New Relic.
- Users highlight that both products have strong support, but New Relic edges out slightly with a more extensive knowledge base and community resources. Reviewers note that New Relic's support is responsive, which is crucial for teams needing quick resolutions to complex issues.
- G2 reviewers indicate that while both tools have similar star ratings, New Relic's significantly higher number of reviews suggests a more robust user base and greater reliability in its performance metrics. This larger volume of feedback helps potential buyers feel more confident in New Relic's capabilities.
Pricing
Entry-Level Pricing
Airbrake
Dev
$0.00
Per Month
Get started with Free Forever Error and Performance Monitoring - no credit card required!
- Users: 1
- Teams: 1
- Projects: 2
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Airbrake
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.8
55
8.9
495
Ease of Use
8.5
55
8.4
501
Ease of Setup
8.0
17
8.7
284
Ease of Admin
8.7
15
8.5
198
Quality of Support
8.7
36
8.6
437
Has the product been a good partner in doing business?
9.0
14
8.5
190
Product Direction (% positive)
7.5
47
8.6
494
Features by Category
Experience
Not enough data
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Monitoring
Not enough data
8.9
88
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Administration
Not enough data
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Analysis
Not enough data
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.1
17
Not enough data
8.0
17
Bug Reporting
8.4
17
Not enough data
8.3
13
Not enough data
8.7
13
Not enough data
Bug Monitoring
8.7
21
Not enough data
8.8
23
Not enough data
8.4
19
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Monitoring and Management
Not enough data
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Preparation
Not enough data
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Analysis
Not enough data
9.1
63
Not enough data
9.1
65
Not enough data
9.2
70
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
65
Visualization
Not enough data
9.5
74
Not enough data
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Monitoring
8.5
9
8.9
163
8.2
10
9.0
168
8.8
10
9.2
169
Feature Not Available
7.7
137
7.9
8
8.8
153
Response
8.1
9
9.1
169
8.7
10
8.9
163
8.6
7
8.6
154
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Performance
Feature Not Available
8.6
151
Feature Not Available
8.5
143
Functionality
Feature Not Available
8.8
150
Feature Not Available
8.5
144
8.3
6
8.2
139
Feature Not Available
8.8
151
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Categories
Categories
Shared Categories
Airbrake and New Relic are categorized as Application Performance Monitoring (APM)
Unique Categories
Airbrake is categorized as Bug Tracking
Reviews
Reviewers' Company Size
Airbrake
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.2%
Computer Software
16.4%
Internet
15.1%
Food & Beverages
6.8%
Health, Wellness and Fitness
5.5%
Other
37.0%
Information Technology and Services
25.0%
Computer Software
17.7%
Financial Services
8.9%
Internet
7.9%
Retail
2.3%
Other
38.1%
Discussions
Airbrake has no discussions with answers
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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