Compare Agiloft, Scout RFP Strategic Sourcing Platform, Samanage, and ServiceNow

Pricing

 
TEAM
$29
per month
 
BUSINESS
$59
per month
 
PROFESSIONAL
$79
per month
 
Free Trial
Free Trial Unavailable
Free Trial
Free Trial Unavailable
Agiloft
Free Trial
Scout RFP Strategic Sourcing Platform
Free Trial Unavailable
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial
ServiceNow
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
8.8
8.6
8.4
Ease of Use
Ease of Use
8.2
9.7
9.0
7.4
Ease of Setup
Ease of Setup
7.5
9.3
8.7
7.2
Ease of Admin
Ease of Admin
8.4
9.2
8.9
7.8
Quality of Support
Quality of Support
8.7
9.9
9.0
7.9
Ease of Doing Business With
Ease of Doing Business With
9.4
10.0
9.1
8.1
Product Direction (% positive)
Product Direction (% positive)
8.9
9.2
9.1
7.8
Meets Requirements
Agiloft
9.0
Scout RFP Strategic Sourcing Platform
8.8
Samanage
8.6
ServiceNow
8.4
Ease of Use
Agiloft
8.2
Scout RFP Strategic Sourcing Platform
9.7
Samanage
9.0
ServiceNow
7.4
Ease of Setup
Agiloft
7.5
Scout RFP Strategic Sourcing Platform
9.3
Samanage
8.7
ServiceNow
7.2
Ease of Admin
Agiloft
8.4
Scout RFP Strategic Sourcing Platform
9.2
Samanage
8.9
ServiceNow
7.8
Quality of Support
Agiloft
8.7
Scout RFP Strategic Sourcing Platform
9.9
Samanage
9.0
ServiceNow
7.9
Ease of Doing Business With
Agiloft
9.4
Scout RFP Strategic Sourcing Platform
10.0
Samanage
9.1
ServiceNow
8.1
Product Direction (% positive)
Agiloft
8.9
Scout RFP Strategic Sourcing Platform
9.2
Samanage
9.1
ServiceNow
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
0%
6.5%
4.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
0%
70.0%
16.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.7%
100.0%
23.5%
78.9%
Agiloft
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%
Scout RFP Strategic Sourcing Platform
Small-Business
0%
Mid-Market
0%
Enterprise
100.0%
Samanage
Small-Business
6.5%
Mid-Market
70.0%
Enterprise
23.5%
ServiceNow
Small-Business
4.1%
Mid-Market
16.9%
Enterprise
78.9%

Reviewers' Industry

 
Information Technology and Services
30.8%
Computer Software
20.0%
Information Technology and Services
11.6%
Information Technology and Services
27.9%
 
Computer Software
17.9%
Internet
13.3%
Hospital & Health Care
8.3%
Hospital & Health Care
7.0%
 
Telecommunications
5.1%
Insurance
13.3%
Higher Education
5.7%
Higher Education
6.7%
 
Non-Profit Organization Management
5.1%
Information Technology and Services
13.3%
Education Management
5.1%
Computer Software
6.5%
 
Marketing and Advertising
5.1%
Research
6.7%
Financial Services
4.7%
Financial Services
5.4%
 
Other
35.9%
Other
33.3%
Other
64.6%
Other
46.5%
Agiloft
Information Technology and Services
30.8%
Computer Software
17.9%
Telecommunications
5.1%
Non-Profit Organization Management
5.1%
Marketing and Advertising
5.1%
Other
35.9%
Scout RFP Strategic Sourcing Platform
Computer Software
20.0%
Internet
13.3%
Insurance
13.3%
Information Technology and Services
13.3%
Research
6.7%
Other
33.3%
Samanage
Information Technology and Services
11.6%
Hospital & Health Care
8.3%
Higher Education
5.7%
Education Management
5.1%
Financial Services
4.7%
Other
64.6%
ServiceNow
Information Technology and Services
27.9%
Hospital & Health Care
7.0%
Higher Education
6.7%
Computer Software
6.5%
Financial Services
5.4%
Other
46.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Bob S.
Administrator in Insurance

I like the autoscoring feature best for the multiple choice questions.

Steven H.
Administrator in Retail

The Workflow engine is great and they are in the process of making it even better. The Asset management portion functions smoothly and the utility was easy to push out via GPO. The setup of the product is what sells it. Very easy to setup every function,...

John C.
User in Higher Education

ServiceNow provides a very streamlined interface that can be accessed by my technicians from any browser on almost any device. This has increased the number of Incidents and Requests that we log, thus making our data that much more accurate and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Information Technology and Services

We had some server down issues during our use.

G2 User in Higher Education

Sometimes I get push back from suppliers

Mike F.
User in Education Management

Interface has an issue with IOS. Not retro working for older systems. Barely readable i pre- IOS9 devices. Mobile app needs more development on the interface side.

Hiren D.
User in Information Technology and Services

The Search ability can be a very tedious task and most of the times a ticket gets re-routed to the default home page. This might not be a problem for some of the use cases where the search fields are more controlled. Frequently there can be a lag while...

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 User in Information Technology and Services

We had some server down issues during our use.

Scout RFP Strategic Sourcing Platform
Most Helpful Favorable Review
Bob S.
Administrator in Insurance

I like the autoscoring feature best for the multiple choice questions.

Most Helpful Critical Review
G2 User in Higher Education

Sometimes I get push back from suppliers

Samanage
Most Helpful Favorable Review
Steven H.
Administrator in Retail

The Workflow engine is great and they are in the process of making it even better. The Asset management portion functions smoothly and the utility was easy to push out via GPO. The setup of the product is what sells it. Very easy to setup every function,...

Most Helpful Critical Review
Mike F.
User in Education Management

Interface has an issue with IOS. Not retro working for older systems. Barely readable i pre- IOS9 devices. Mobile app needs more development on the interface side.

ServiceNow
Most Helpful Favorable Review
John C.
User in Higher Education

ServiceNow provides a very streamlined interface that can be accessed by my technicians from any browser on almost any device. This has increased the number of Incidents and Requests that we log, thus making our data that much more accurate and...

Most Helpful Critical Review
Hiren D.
User in Information Technology and Services

The Search ability can be a very tedious task and most of the times a ticket gets re-routed to the default home page. This might not be a problem for some of the use cases where the search fields are more controlled. Frequently there can be a lag while...

Screenshots

 
1 of 4
2 of 4
3 of 4
4 of 4
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5
1 of 3
2 of 3
3 of 3

Videos

 No videos providedNo videos provided

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

No videos provided
Agiloft
No videos provided
Scout RFP Strategic Sourcing Platform
No videos provided
Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

ServiceNow
No videos provided

Downloads

 No downloads providedNo downloads providedNo downloads provided
Agiloft
No downloads provided
Scout RFP Strategic Sourcing Platform
No downloads provided
ServiceNow
No downloads provided
Ask Agiloft a QuestionContact AgiloftAsk Scout RFP a QuestionContact Scout RFPAsk Samanage a QuestionContact SamanageAsk ServiceNow a QuestionContact ServiceNow