Compare Agiloft, Qwilr, and Issuetrak

Pricing

 
Pro
$29
per Month
Productivity
$19 (cloud)
mo/user/annual contract
 
Business
$79
per Month
Support Essentials
$49 (Cloud)
mo/agent/annual contract
 
Enterprise
Custom
Support Ultimate
$59 (Cloud)
mo/agent/annual contract
 
Free Trial
Free Trial
Free Trial
Agiloft
Free Trial
Qwilr
Pro
$29per Month
Business
$79per Month
Enterprise
Custom
Free Trial
Issuetrak
Productivity
$19 (cloud)mo/user/annual contract
Support Essentials
$49 (Cloud)mo/agent/annual contract
Support Ultimate
$59 (Cloud)mo/agent/annual contract
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.4
8.0
Ease of Use
Ease of Use
8.2
8.7
8.2
Ease of Setup
Ease of Setup
7.5
8.9
8.0
Ease of Admin
Ease of Admin
8.4
8.8
8.3
Quality of Support
Quality of Support
8.7
9.0
9.0
Ease of Doing Business With
Ease of Doing Business With
9.4
9.2
9.3
Product Direction (% positive)
Product Direction (% positive)
8.9
9.5
7.8
Meets Requirements
Agiloft
9.0
Qwilr
8.4
Issuetrak
8.0
Ease of Use
Agiloft
8.2
Qwilr
8.7
Issuetrak
8.2
Ease of Setup
Agiloft
7.5
Qwilr
8.9
Issuetrak
8.0
Ease of Admin
Agiloft
8.4
Qwilr
8.8
Issuetrak
8.3
Quality of Support
Agiloft
8.7
Qwilr
9.0
Issuetrak
9.0
Ease of Doing Business With
Agiloft
9.4
Qwilr
9.2
Issuetrak
9.3
Product Direction (% positive)
Agiloft
8.9
Qwilr
9.5
Issuetrak
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
87.8%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
10.8%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
1.4%
34.5%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
Qwilr
Small-Business
87.8%
Mid-Market
10.8%
Enterprise
1.4%
Issuetrak
Small-Business
25.5%
Mid-Market
40.0%
Enterprise
34.5%

Reviewers' Industry

 
Information Technology and Services
34.9%
Marketing and Advertising
31.5%
Information Technology and Services
15.4%
 
Computer Software
16.3%
Internet
9.6%
Telecommunications
9.2%
 
Telecommunications
4.7%
Computer Software
8.7%
Hospital & Health Care
9.2%
 
Renewables & Environment
4.7%
Information Technology and Services
7.4%
Financial Services
6.2%
 
Non-Profit Organization Management
4.7%
Design
4.5%
Education Management
6.2%
 
Other
34.9%
Other
38.3%
Other
53.8%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
Qwilr
Marketing and Advertising
31.5%
Internet
9.6%
Computer Software
8.7%
Information Technology and Services
7.4%
Design
4.5%
Other
38.3%
Issuetrak
Information Technology and Services
15.4%
Telecommunications
9.2%
Hospital & Health Care
9.2%
Financial Services
6.2%
Education Management
6.2%
Other
53.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Olivier L.
Agency

It's intuitive and user-friendly, you need no programmer skills to run Qwilr. It's just made to be easy and quick. On top of that, their proposal looks like super neat web page and it impresses my prospect when I show them that. It makes us look...

Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Gerard L.
User in Financial Services

The fact that people feel tracked and they don't like that when they realised

G2 User in Consumer Services

It requires a lot time time to create new issues

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Qwilr
Most Helpful Favorable Review
Olivier L.
Agency

It's intuitive and user-friendly, you need no programmer skills to run Qwilr. It's just made to be easy and quick. On top of that, their proposal looks like super neat web page and it impresses my prospect when I show them that. It makes us look...

Most Helpful Critical Review
Gerard L.
User in Financial Services

The fact that people feel tracked and they don't like that when they realised

Issuetrak
Most Helpful Favorable Review
Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
G2 User in Consumer Services

It requires a lot time time to create new issues

Screenshots

 
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Videos

 No videos provided

1. Product video showing what Qwilr is all about (90 seconds).
2. Introductory overview video showing Qwilr basics (150 seconds).
3. Fundamentals webinar covering Qwilr's most popular features (21 minutes).

No videos provided
Agiloft
No videos provided
Qwilr

1. Product video showing what Qwilr is all about (90 seconds).
2. Introductory overview video showing Qwilr basics (150 seconds).
3. Fundamentals webinar covering Qwilr's most popular features (21 minutes).

Issuetrak
No videos provided

Downloads

Agiloft
No downloads provided
Issuetrak
No downloads provided
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