Compare Agiloft vs ProProfs Knowledge Base Software

See this
comparison of Agiloft vs. ProProfs Knowledge Base Software
based on data from user reviews. Agiloft rates 4.6/5 stars with 40 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Agiloft
Free Trial
ProProfs Knowledge Base Software
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
9.0
Ease of Use
Ease of Use
8.2
9.4
Ease of Setup
Ease of Setup
7.5
Not enough data available
Ease of Admin
Ease of Admin
8.5
Not enough data available
Quality of Support
Quality of Support
8.6
8.6
Ease of Doing Business With
Ease of Doing Business With
9.4
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
8.9
10.0
Meets Requirements
Agiloft
9.0
ProProfs Knowledge Base Software
9.0
Ease of Use
Agiloft
8.2
ProProfs Knowledge Base Software
9.4
Ease of Setup
Agiloft
7.5
ProProfs Knowledge Base Software
Not enough data available
Ease of Admin
Agiloft
8.5
ProProfs Knowledge Base Software
Not enough data available
Quality of Support
Agiloft
8.6
ProProfs Knowledge Base Software
8.6
Ease of Doing Business With
Agiloft
9.4
ProProfs Knowledge Base Software
Not enough data available
Product Direction (% positive)
Agiloft
8.9
ProProfs Knowledge Base Software
10.0

Features

Knowledge Share
Knowledge Base
Agiloft
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Searchable Articles
Agiloft
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Community Forums
Agiloft
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interactive FAQs & Forums
Agiloft
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interaction
Web Portals
Agiloft
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Forum to Reponse
Agiloft
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Tickets and Tagging
Agiloft
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Live Chat
Agiloft
Not enough data available
ProProfs Knowledge Base Software
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.4%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.9%
9.1%
Agiloft
Small-Business
48.6%
Mid-Market
32.4%
Enterprise
18.9%
ProProfs Knowledge Base Software
Small-Business
45.5%
Mid-Market
45.5%
Enterprise
9.1%

Reviewers' Industry

 
Information Technology and Services
30.0%
Computer Software
36.4%
 
Computer Software
17.5%
Information Technology and Services
18.2%
 
Telecommunications
5.0%
Telecommunications
9.1%
 
Non-Profit Organization Management
5.0%
Internet
9.1%
 
Marketing and Advertising
5.0%
Graphic Design
9.1%
 
Other
37.5%
Other
18.2%
Agiloft
Information Technology and Services
30.0%
Computer Software
17.5%
Telecommunications
5.0%
Non-Profit Organization Management
5.0%
Marketing and Advertising
5.0%
Other
37.5%
ProProfs Knowledge Base Software
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Internet
9.1%
Graphic Design
9.1%
Other
18.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

ProProfs Knowledge Base Software
Most Helpful Favorable Review
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

Screenshots

 
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ProProfs Knowledge Base Software
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