Compare Agiloft, GetAccept, and TeamSupport

Pricing

 
SOLO
Free
Support Desk
$50
/ agent / month billed annually
 
PRO
$45
PER USER & MONTH
Enterprise
$65
/ agent / month billed annually
 
ENTERPRISE
Call Us
Private Cloud
Custom
Contact Us for Pricing
 
Free Trial
Free Trial
Free Trial
Agiloft
Free Trial
GetAccept
SOLO
Free
PRO
$45PER USER & MONTH
ENTERPRISE
Call Us
Free Trial
TeamSupport
Support Desk
$50/ agent / month billed annually
Enterprise
$65/ agent / month billed annually
Private Cloud
CustomContact Us for Pricing
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.8
8.6
Ease of Use
Ease of Use
8.2
8.6
8.6
Ease of Setup
Ease of Setup
7.5
8.5
8.3
Ease of Admin
Ease of Admin
8.4
8.6
8.7
Quality of Support
Quality of Support
8.7
9.0
8.8
Ease of Doing Business With
Ease of Doing Business With
9.4
9.2
9.2
Product Direction (% positive)
Product Direction (% positive)
8.9
9.4
9.0
Meets Requirements
Agiloft
9.0
GetAccept
8.8
TeamSupport
8.6
Ease of Use
Agiloft
8.2
GetAccept
8.6
TeamSupport
8.6
Ease of Setup
Agiloft
7.5
GetAccept
8.5
TeamSupport
8.3
Ease of Admin
Agiloft
8.4
GetAccept
8.6
TeamSupport
8.7
Quality of Support
Agiloft
8.7
GetAccept
9.0
TeamSupport
8.8
Ease of Doing Business With
Agiloft
9.4
GetAccept
9.2
TeamSupport
9.2
Product Direction (% positive)
Agiloft
8.9
GetAccept
9.4
TeamSupport
9.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
63.6%
40.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
32.8%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
3.6%
12.5%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
GetAccept
Small-Business
63.6%
Mid-Market
32.8%
Enterprise
3.6%
TeamSupport
Small-Business
40.8%
Mid-Market
46.7%
Enterprise
12.5%

Reviewers' Industry

 
Information Technology and Services
34.9%
Information Technology and Services
15.0%
Computer Software
26.7%
 
Computer Software
16.3%
Computer Software
14.6%
Information Technology and Services
21.1%
 
Telecommunications
4.7%
Marketing and Advertising
11.9%
Internet
5.4%
 
Renewables & Environment
4.7%
Real Estate
5.3%
Financial Services
4.2%
 
Non-Profit Organization Management
4.7%
Hospitality
3.5%
Hospitality
3.7%
 
Other
34.9%
Other
49.6%
Other
38.9%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
GetAccept
Information Technology and Services
15.0%
Computer Software
14.6%
Marketing and Advertising
11.9%
Real Estate
5.3%
Hospitality
3.5%
Other
49.6%
TeamSupport
Computer Software
26.7%
Information Technology and Services
21.1%
Internet
5.4%
Financial Services
4.2%
Hospitality
3.7%
Other
38.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Dee T.
User

The functionality and customization seems limitless. Also, after they sign the document I am also able to redirect users back to my website at: https://www.floridainsurancehub.com

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

Greg Y.
Administrator in Information Technology and Services

Doesn't link well with Salesforce, causing extra steps being needed to get contracts done

G2 User in Financial Services

The functionality and how difficult it is to perform a basic task. Navigation isn't intuitive.

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

GetAccept
Most Helpful Favorable Review
Dee T.
User

The functionality and customization seems limitless. Also, after they sign the document I am also able to redirect users back to my website at: https://www.floridainsurancehub.com

Most Helpful Critical Review
Greg Y.
Administrator in Information Technology and Services

Doesn't link well with Salesforce, causing extra steps being needed to get contracts done

TeamSupport
Most Helpful Favorable Review
Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
G2 User in Financial Services

The functionality and how difficult it is to perform a basic task. Navigation isn't intuitive.

Screenshots

 
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Videos

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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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One Minute Videos About How GetAccept Works

TeamSupport

TeamSupport: The Customer Support Solution Built for B2B Help Desks

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