Compare Agiloft, GetAccept, and Samanage

Pricing

 
SOLO
Free
TEAM
$29
per month
 
PRO
$45
PER USER & MONTH
BUSINESS
$59
per month
 
ENTERPRISE
Call Us
PROFESSIONAL
$79
per month
 
Free Trial
Free Trial
Free Trial
Agiloft
Free Trial
GetAccept
SOLO
Free
PRO
$45PER USER & MONTH
ENTERPRISE
Call Us
Free Trial
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.8
8.6
Ease of Use
Ease of Use
8.2
8.6
9.0
Ease of Setup
Ease of Setup
7.5
8.5
8.7
Ease of Admin
Ease of Admin
8.4
8.6
8.9
Quality of Support
Quality of Support
8.7
9.0
9.0
Ease of Doing Business With
Ease of Doing Business With
9.4
9.2
9.1
Product Direction (% positive)
Product Direction (% positive)
8.9
9.5
9.1
Meets Requirements
Agiloft
9.0
GetAccept
8.8
Samanage
8.6
Ease of Use
Agiloft
8.2
GetAccept
8.6
Samanage
9.0
Ease of Setup
Agiloft
7.5
GetAccept
8.5
Samanage
8.7
Ease of Admin
Agiloft
8.4
GetAccept
8.6
Samanage
8.9
Quality of Support
Agiloft
8.7
GetAccept
9.0
Samanage
9.0
Ease of Doing Business With
Agiloft
9.4
GetAccept
9.2
Samanage
9.1
Product Direction (% positive)
Agiloft
8.9
GetAccept
9.5
Samanage
9.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
63.7%
6.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
32.6%
70.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
3.6%
23.1%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
GetAccept
Small-Business
63.7%
Mid-Market
32.6%
Enterprise
3.6%
Samanage
Small-Business
6.5%
Mid-Market
70.4%
Enterprise
23.1%

Reviewers' Industry

 
Information Technology and Services
34.9%
Information Technology and Services
15.2%
Information Technology and Services
11.7%
 
Computer Software
16.3%
Computer Software
14.3%
Hospital & Health Care
10.3%
 
Telecommunications
4.7%
Marketing and Advertising
12.1%
Higher Education
6.2%
 
Renewables & Environment
4.7%
Real Estate
4.9%
Education Management
5.0%
 
Non-Profit Organization Management
4.7%
Hospitality
3.6%
Financial Services
4.5%
 
Other
34.9%
Other
50.0%
Other
62.3%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
GetAccept
Information Technology and Services
15.2%
Computer Software
14.3%
Marketing and Advertising
12.1%
Real Estate
4.9%
Hospitality
3.6%
Other
50.0%
Samanage
Information Technology and Services
11.7%
Hospital & Health Care
10.3%
Higher Education
6.2%
Education Management
5.0%
Financial Services
4.5%
Other
62.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Maria I.
Administrator in Construction

This is a tool is so user friendly even a lawyer can use it without any further hand-holding. Also, it's really user friendly for the people who are signing the documents "on the other side" - so far no one has asked one single question about how it works....

Craig S.
Administrator in Computer Software

Full featured Agility to improve Clean Interface Intuitive design 100% up-time (to date) Strong crowd sourcing of ideas and improvements through user community Superior customer service

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Magnus B.
User

Fairly high cost. Not so easy to get partners to accept using the tool.

Joyce E.
Administrator

I really can't tell the difference really with the new format. Other than a couple of new features it looks the same to me.

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

GetAccept
Most Helpful Favorable Review
Maria I.
Administrator in Construction

This is a tool is so user friendly even a lawyer can use it without any further hand-holding. Also, it's really user friendly for the people who are signing the documents "on the other side" - so far no one has asked one single question about how it works....

Most Helpful Critical Review
Magnus B.
User

Fairly high cost. Not so easy to get partners to accept using the tool.

Samanage
Most Helpful Favorable Review
Craig S.
Administrator in Computer Software

Full featured Agility to improve Clean Interface Intuitive design 100% up-time (to date) Strong crowd sourcing of ideas and improvements through user community Superior customer service

Most Helpful Critical Review
Joyce E.
Administrator

I really can't tell the difference really with the new format. Other than a couple of new features it looks the same to me.

Screenshots

 
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Videos

 No videos provided

One Minute Videos About How GetAccept Works

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Agiloft
No videos provided
GetAccept

One Minute Videos About How GetAccept Works

Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Downloads

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