Compare Agiloft, GetAccept, and Issuetrak

Pricing

 
SOLO
Free
Productivity
$19 (cloud)
mo/user/annual contract
 
PRO
$45
PER USER & MONTH
Support Essentials
$49 (Cloud)
mo/agent/annual contract
 
ENTERPRISE
Call Us
Support Ultimate
$59 (Cloud)
mo/agent/annual contract
 
Free Trial
Free Trial
Free Trial
Agiloft
Free Trial
GetAccept
SOLO
Free
PRO
$45PER USER & MONTH
ENTERPRISE
Call Us
Free Trial
Issuetrak
Productivity
$19 (cloud)mo/user/annual contract
Support Essentials
$49 (Cloud)mo/agent/annual contract
Support Ultimate
$59 (Cloud)mo/agent/annual contract
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.8
8.0
Ease of Use
Ease of Use
8.2
8.6
8.2
Ease of Setup
Ease of Setup
7.5
8.5
8.0
Ease of Admin
Ease of Admin
8.4
8.6
8.3
Quality of Support
Quality of Support
8.7
9.0
9.0
Ease of Doing Business With
Ease of Doing Business With
9.4
9.2
9.3
Product Direction (% positive)
Product Direction (% positive)
8.9
9.4
7.8
Meets Requirements
Agiloft
9.0
GetAccept
8.8
Issuetrak
8.0
Ease of Use
Agiloft
8.2
GetAccept
8.6
Issuetrak
8.2
Ease of Setup
Agiloft
7.5
GetAccept
8.5
Issuetrak
8.0
Ease of Admin
Agiloft
8.4
GetAccept
8.6
Issuetrak
8.3
Quality of Support
Agiloft
8.7
GetAccept
9.0
Issuetrak
9.0
Ease of Doing Business With
Agiloft
9.4
GetAccept
9.2
Issuetrak
9.3
Product Direction (% positive)
Agiloft
8.9
GetAccept
9.4
Issuetrak
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
63.3%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
33.2%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
3.6%
34.5%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
GetAccept
Small-Business
63.3%
Mid-Market
33.2%
Enterprise
3.6%
Issuetrak
Small-Business
25.5%
Mid-Market
40.0%
Enterprise
34.5%

Reviewers' Industry

 
Information Technology and Services
34.9%
Information Technology and Services
15.0%
Information Technology and Services
15.4%
 
Computer Software
16.3%
Computer Software
14.5%
Telecommunications
9.2%
 
Telecommunications
4.7%
Marketing and Advertising
11.9%
Hospital & Health Care
9.2%
 
Renewables & Environment
4.7%
Real Estate
5.3%
Financial Services
6.2%
 
Non-Profit Organization Management
4.7%
Hospitality
3.5%
Education Management
6.2%
 
Other
34.9%
Other
49.8%
Other
53.8%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
GetAccept
Information Technology and Services
15.0%
Computer Software
14.5%
Marketing and Advertising
11.9%
Real Estate
5.3%
Hospitality
3.5%
Other
49.8%
Issuetrak
Information Technology and Services
15.4%
Telecommunications
9.2%
Hospital & Health Care
9.2%
Financial Services
6.2%
Education Management
6.2%
Other
53.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Maria I.
Administrator in Construction

This is a tool is so user friendly even a lawyer can use it without any further hand-holding. Also, it's really user friendly for the people who are signing the documents "on the other side" - so far no one has asked one single question about how it works....

Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Information Technology and Services

We had some server down issues during our use.

G2 User in Financial Services

My only complaint is that the UX on the bank end is a little cumbersome. A little work is needed to make it easier is add a signor and tag their fields.

Muzaffer L.
Executive Sponsor in Chemicals

It's integration layer is very old school and needs to be improved. also its capabilities to parse emails

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 User in Information Technology and Services

We had some server down issues during our use.

GetAccept
Most Helpful Favorable Review
Maria I.
Administrator in Construction

This is a tool is so user friendly even a lawyer can use it without any further hand-holding. Also, it's really user friendly for the people who are signing the documents "on the other side" - so far no one has asked one single question about how it works....

Most Helpful Critical Review
G2 User in Financial Services

My only complaint is that the UX on the bank end is a little cumbersome. A little work is needed to make it easier is add a signor and tag their fields.

Issuetrak
Most Helpful Favorable Review
Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
Muzaffer L.
Executive Sponsor in Chemicals

It's integration layer is very old school and needs to be improved. also its capabilities to parse emails

Screenshots

 
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Videos

 No videos provided

One Minute Videos About How GetAccept Works

No videos provided
Agiloft
No videos provided
GetAccept

One Minute Videos About How GetAccept Works

Issuetrak
No videos provided

Downloads

 No downloads providedNo downloads provided
Agiloft
No downloads provided
Issuetrak
No downloads provided
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