Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.
Compare Agiloft, Gatekeeper, and Samanage

Pricing

 
ENTERPRISE
$2,950
Month
TEAM
$29
per month
 
STARTER
$695
Month
BUSINESS
$59
per month
 
Pro
$1,650
Month
PROFESSIONAL
$79
per month
 
Free Trial
Free Trial Unavailable
Free Trial
Agiloft
Free Trial
Gatekeeper
ENTERPRISE
$2,950Month
STARTER
$695Month
Pro
$1,650Month
Free Trial Unavailable
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.6
8.6
Ease of Use
Ease of Use
8.2
8.8
9.0
Ease of Setup
Ease of Setup
7.5
7.4
8.7
Ease of Admin
Ease of Admin
8.4
8.3
8.9
Quality of Support
Quality of Support
8.7
9.0
9.0
Ease of Doing Business With
Ease of Doing Business With
9.4
9.0
9.1
Product Direction (% positive)
Product Direction (% positive)
8.9
8.9
9.2
Meets Requirements
Agiloft
9.0
Gatekeeper
8.6
Samanage
8.6
Ease of Use
Agiloft
8.2
Gatekeeper
8.8
Samanage
9.0
Ease of Setup
Agiloft
7.5
Gatekeeper
7.4
Samanage
8.7
Ease of Admin
Agiloft
8.4
Gatekeeper
8.3
Samanage
8.9
Quality of Support
Agiloft
8.7
Gatekeeper
9.0
Samanage
9.0
Ease of Doing Business With
Agiloft
9.4
Gatekeeper
9.0
Samanage
9.1
Product Direction (% positive)
Agiloft
8.9
Gatekeeper
8.9
Samanage
9.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
18.2%
6.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
59.1%
70.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
22.7%
23.6%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
Gatekeeper
Small-Business
18.2%
Mid-Market
59.1%
Enterprise
22.7%
Samanage
Small-Business
6.3%
Mid-Market
70.1%
Enterprise
23.6%

Reviewers' Industry

 
Information Technology and Services
34.9%
Information Technology and Services
15.2%
Information Technology and Services
12.1%
 
Computer Software
16.3%
Non-Profit Organization Management
12.1%
Hospital & Health Care
10.6%
 
Telecommunications
4.7%
Marketing and Advertising
9.1%
Higher Education
5.8%
 
Renewables & Environment
4.7%
Financial Services
9.1%
Education Management
5.2%
 
Non-Profit Organization Management
4.7%
Telecommunications
6.1%
Financial Services
4.7%
 
Other
34.9%
Other
48.5%
Other
61.7%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
Gatekeeper
Information Technology and Services
15.2%
Non-Profit Organization Management
12.1%
Marketing and Advertising
9.1%
Financial Services
9.1%
Telecommunications
6.1%
Other
48.5%
Samanage
Information Technology and Services
12.1%
Hospital & Health Care
10.6%
Higher Education
5.8%
Education Management
5.2%
Financial Services
4.7%
Other
61.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 User

customization; unique identifiers; open API; user friendly; design is sleek!

Arran G.
Administrator in Computer Software

Where do I start? The product is awesome! - I like that its hosted - It's easy to use and my team love it - Aesthetically it looks great - The SAManage team are always engaged and want to listen to help them improve the product

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

G2 User in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

Callie C.
User in Marketing and Advertising

I've been having trouble viewing work orders assigned to me without a VERY specific set of filters. That part could be easier.

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Gatekeeper
Most Helpful Favorable Review
G2 User

customization; unique identifiers; open API; user friendly; design is sleek!

Most Helpful Critical Review
G2 User in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

Samanage
Most Helpful Favorable Review
Arran G.
Administrator in Computer Software

Where do I start? The product is awesome! - I like that its hosted - It's easy to use and my team love it - Aesthetically it looks great - The SAManage team are always engaged and want to listen to help them improve the product

Most Helpful Critical Review
Callie C.
User in Marketing and Advertising

I've been having trouble viewing work orders assigned to me without a VERY specific set of filters. That part could be easier.

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Videos

 No videos provided

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Agiloft
No videos provided
Gatekeeper

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Ask Agiloft a QuestionContact AgiloftAsk Gatekeeper a QuestionContact GatekeeperAsk Samanage a QuestionContact Samanage