Compare Agiloft, CallidusCloud CLM, and ServiceNow

Pricing

 
Free Trial
Free Trial Unavailable
Free Trial Unavailable
Agiloft
Free Trial
CallidusCloud CLM
Free Trial Unavailable
ServiceNow
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
8.0
8.4
Ease of Use
Ease of Use
8.2
7.8
7.4
Ease of Setup
Ease of Setup
7.5
6.4
7.2
Ease of Admin
Ease of Admin
8.4
5.3
7.8
Quality of Support
Quality of Support
8.7
6.8
7.9
Ease of Doing Business With
Ease of Doing Business With
9.4
6.1
8.1
Product Direction (% positive)
Product Direction (% positive)
8.9
5.3
7.8
Meets Requirements
Agiloft
9.0
CallidusCloud CLM
8.0
ServiceNow
8.4
Ease of Use
Agiloft
8.2
CallidusCloud CLM
7.8
ServiceNow
7.4
Ease of Setup
Agiloft
7.5
CallidusCloud CLM
6.4
ServiceNow
7.2
Ease of Admin
Agiloft
8.4
CallidusCloud CLM
5.3
ServiceNow
7.8
Quality of Support
Agiloft
8.7
CallidusCloud CLM
6.8
ServiceNow
7.9
Ease of Doing Business With
Agiloft
9.4
CallidusCloud CLM
6.1
ServiceNow
8.1
Product Direction (% positive)
Agiloft
8.9
CallidusCloud CLM
5.3
ServiceNow
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
40.0%
4.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
50.0%
17.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
10.0%
79.0%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
CallidusCloud CLM
Small-Business
40.0%
Mid-Market
50.0%
Enterprise
10.0%
ServiceNow
Small-Business
4.0%
Mid-Market
17.0%
Enterprise
79.0%

Reviewers' Industry

 
Information Technology and Services
34.9%
Computer Software
25.0%
Information Technology and Services
27.5%
 
Computer Software
16.3%
Events Services
16.7%
Hospital & Health Care
7.4%
 
Telecommunications
4.7%
Pharmaceuticals
8.3%
Higher Education
7.4%
 
Renewables & Environment
4.7%
Marketing and Advertising
8.3%
Computer Software
6.7%
 
Non-Profit Organization Management
4.7%
Internet
8.3%
Financial Services
6.0%
 
Other
34.9%
Other
33.3%
Other
44.8%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
CallidusCloud CLM
Computer Software
25.0%
Events Services
16.7%
Pharmaceuticals
8.3%
Marketing and Advertising
8.3%
Internet
8.3%
Other
33.3%
ServiceNow
Information Technology and Services
27.5%
Hospital & Health Care
7.4%
Higher Education
7.4%
Computer Software
6.7%
Financial Services
6.0%
Other
44.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 User in Automotive

Web Accessibility! Our "Outside" people don't have to VPN to access CPQ and can provide customer quotes "real-time"

Devon S.
User in Information Technology and Services

ServiceNow's simplicity and ease of access makes clearing tickets easier for technicians as well as making the ticketing system more accessible for users who opt to use the Self-Service. Email alerts are on-point and make managing your queue easy even when...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Information Technology and Services

We had some server down issues during our use.

G2 User in Computer Software

Extra configuration for anything more than SFDC

Hiren D.
User in Information Technology and Services

The Search ability can be a very tedious task and most of the times a ticket gets re-routed to the default home page. This might not be a problem for some of the use cases where the search fields are more controlled. Frequently there can be a lag while...

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 User in Information Technology and Services

We had some server down issues during our use.

CallidusCloud CLM
Most Helpful Favorable Review
G2 User in Automotive

Web Accessibility! Our "Outside" people don't have to VPN to access CPQ and can provide customer quotes "real-time"

Most Helpful Critical Review
G2 User in Computer Software

Extra configuration for anything more than SFDC

ServiceNow
Most Helpful Favorable Review
Devon S.
User in Information Technology and Services

ServiceNow's simplicity and ease of access makes clearing tickets easier for technicians as well as making the ticketing system more accessible for users who opt to use the Self-Service. Email alerts are on-point and make managing your queue easy even when...

Most Helpful Critical Review
Hiren D.
User in Information Technology and Services

The Search ability can be a very tedious task and most of the times a ticket gets re-routed to the default home page. This might not be a problem for some of the use cases where the search fields are more controlled. Frequently there can be a lag while...

Screenshots

 
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CallidusCloud CLM
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