Compare Agiloft vs AnswerDash

See this
comparison of Agiloft vs. AnswerDash
based on data from user reviews. Agiloft rates 4.5/5 stars with 39 reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Agiloft
Free Trial
AnswerDash
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
8.3
Ease of Use
Ease of Use
8.2
8.0
Ease of Setup
Ease of Setup
7.5
7.4
Ease of Admin
Ease of Admin
8.4
8.5
Quality of Support
Quality of Support
8.7
8.9
Ease of Doing Business With
Ease of Doing Business With
9.4
8.9
Product Direction (% positive)
Product Direction (% positive)
8.9
6.7
Meets Requirements
Agiloft
9.0
AnswerDash
8.3
Ease of Use
Agiloft
8.2
AnswerDash
8.0
Ease of Setup
Agiloft
7.5
AnswerDash
7.4
Ease of Admin
Agiloft
8.4
AnswerDash
8.5
Quality of Support
Agiloft
8.7
AnswerDash
8.9
Ease of Doing Business With
Agiloft
9.4
AnswerDash
8.9
Product Direction (% positive)
Agiloft
8.9
AnswerDash
6.7

Features

Knowledge Share
Knowledge Base
Agiloft
Not enough data available
AnswerDash
Not enough data available
Searchable Articles
Agiloft
Not enough data available
AnswerDash
Not enough data available
Community Forums
Agiloft
Not enough data available
AnswerDash
Not enough data available
Interactive FAQs & Forums
Agiloft
Not enough data available
AnswerDash
Not enough data available
Interaction
Web Portals
Agiloft
Not enough data available
AnswerDash
Not enough data available
Forum to Reponse
Agiloft
Not enough data available
AnswerDash
Not enough data available
Tickets and Tagging
Agiloft
Not enough data available
AnswerDash
Not enough data available
Live Chat
Agiloft
Not enough data available
AnswerDash
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.7%
28.6%
Agiloft
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%

Reviewers' Industry

 
Information Technology and Services
30.8%
Information Technology and Services
21.4%
 
Computer Software
17.9%
Marketing and Advertising
14.3%
 
Telecommunications
5.1%
Computer Software
14.3%
 
Non-Profit Organization Management
5.1%
Telecommunications
7.1%
 
Marketing and Advertising
5.1%
Printing
7.1%
 
Other
35.9%
Other
35.7%
Agiloft
Information Technology and Services
30.8%
Computer Software
17.9%
Telecommunications
5.1%
Non-Profit Organization Management
5.1%
Marketing and Advertising
5.1%
Other
35.9%
AnswerDash
Information Technology and Services
21.4%
Marketing and Advertising
14.3%
Computer Software
14.3%
Telecommunications
7.1%
Printing
7.1%
Other
35.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

AnswerDash
Most Helpful Favorable Review
G2 User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Screenshots

 
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