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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (67.5% of reviews)
Entry-Level Pricing
$0 per month
$12.00 1 User Per Month
Agile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansVtiger All-In-One CRM
Star Rating
(412)4.3 out of 5
Market Segments
Small-Business (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vtiger All-In-One CRM excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.7, while Agile CRM scores lower at 7.7. Reviewers mention that Vtiger's interface for managing contacts is more intuitive and feature-rich.
- Reviewers mention that Agile CRM shines in Ticket and Case Management, achieving a perfect score of 9.0 for both Ticket creation user experience and Ticket response user experience. Users on G2 appreciate the streamlined process for handling customer inquiries, which they find more efficient compared to Vtiger's 8.4 and 8.0 scores in the same categories.
- G2 users highlight that Vtiger's Email Marketing capabilities, particularly in Automated Email Responses, score 7.5, which is notably higher than Agile CRM's 6.9. Users say that Vtiger's automation features allow for better engagement with leads through personalized follow-ups.
- Users report that Agile CRM offers superior Customer Support, with a score of 9.2 for Customer Portal, compared to Vtiger's 7.9. Reviewers mention that the portal is user-friendly and provides easy access to support resources, making it a preferred choice for many small businesses.
- Reviewers mention that Vtiger's Reporting & Analytics features are robust, scoring 8.1, especially in Basic Reporting and Web Analytics. Users on G2 appreciate the depth of insights provided, which they find lacking in Agile CRM, which scores lower in these areas.
- Users say that Vtiger's Customization options are more extensive, with a score of 8.4, allowing for tailored solutions that fit specific business needs. In contrast, Agile CRM's customization capabilities score 7.4, leading some users to feel limited in their ability to adapt the software to their workflows.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
Vtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
Free Trial
Agile CRM
Free Trial is available
Vtiger All-In-One CRM
Free Trial is available
Ratings
Meets Requirements
8.1
314
8.6
357
Ease of Use
8.1
313
8.2
358
Ease of Setup
7.8
167
7.9
213
Ease of Admin
8.1
162
8.2
212
Quality of Support
7.9
307
8.6
342
Has the product been a good partner in doing business?
8.0
161
8.6
204
Product Direction (% positive)
7.6
310
8.9
345
Features by Category
Sales Force Automation
7.8
32
|
Verified
8.7
180
|
Verified
7.5
28
Feature Not Available
7.4
31
|
Verified
8.0
166
|
Verified
7.6
33
|
Verified
7.9
170
|
Verified
7.1
29
|
Verified
7.1
34
7.1
28
|
Verified
7.8
133
|
Verified
7.4
29
|
Verified
7.7
144
|
Verified
7.0
27
|
Verified
8.2
142
|
Verified
7.5
29
|
Verified
8.2
131
|
Verified
Marketing Automation
7.0
32
|
Verified
7.7
136
|
Verified
7.7
30
|
Verified
7.7
131
|
Verified
7.1
33
|
Verified
8.3
159
|
Verified
6.6
31
|
Verified
7.7
96
|
Verified
Customer Support
6.9
31
|
Verified
8.3
127
|
Verified
6.5
32
|
Verified
8.1
112
|
Verified
6.5
32
|
Verified
8.1
123
|
Verified
6.2
31
|
Verified
8.1
83
6.9
30
|
Verified
8.0
99
|
Verified
Reporting & Analytics
7.1
29
|
Verified
8.1
173
|
Verified
7.0
32
|
Verified
8.0
181
|
Verified
6.8
28
|
Verified
7.8
126
|
Verified
Mobile & Social
7.8
25
|
Verified
7.4
84
|
Verified
8.4
24
|
Verified
7.1
79
|
Verified
7.8
24
|
Verified
6.8
119
|
Verified
Platform
7.4
11
|
Verified
8.4
118
|
Verified
7.5
10
|
Verified
8.4
116
|
Verified
7.5
12
|
Verified
8.7
121
|
Verified
8.1
7
|
Verified
8.0
78
|
Verified
8.1
9
|
Verified
7.4
24
|
Verified
7.8
10
|
Verified
7.8
101
|
Verified
6.9
12
|
Verified
8.5
117
|
Verified
8.1
8
|
Verified
7.9
95
|
Verified
Integration
8.0
11
|
Verified
8.0
111
|
Verified
7.3
11
|
Verified
7.6
68
|
Verified
7.8
10
|
Verified
6.8
72
|
Verified
Generative AI
Not enough data
6.7
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Ticket and Case Management
9.0
10
|
Verified
8.4
44
|
Verified
9.0
10
|
Verified
8.0
41
|
Verified
9.0
10
|
Verified
8.5
48
|
Verified
8.8
10
|
Verified
8.5
34
|
Verified
8.5
10
|
Verified
8.2
28
|
Verified
8.5
10
|
Verified
8.2
33
8.2
10
|
Verified
8.5
36
|
Verified
8.5
10
|
Verified
8.5
41
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.2
10
|
Verified
7.9
36
|
Verified
8.2
10
|
Verified
8.3
42
|
Verified
8.0
10
|
Verified
8.0
34
7.5
10
|
Verified
7.8
30
|
Verified
7.8
9
|
Verified
8.3
23
|
Verified
Platform
6.3
5
7.2
31
|
Verified
7.8
6
|
Verified
8.3
47
|
Verified
8.0
5
|
Verified
8.5
48
|
Verified
8.0
5
|
Verified
7.8
31
|
Verified
7.2
6
|
Verified
8.3
52
|
Verified
8.9
6
|
Verified
8.1
56
|
Verified
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
8.3
47
|
Verified
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.2
18
Not enough data
6.8
18
Not enough data
7.5
17
Not enough data
Customizations
6.8
17
Not enough data
7.4
17
Not enough data
7.8
17
Not enough data
7.1
16
Not enough data
6.9
17
Not enough data
Generative AI
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Unique Categories
Agile CRM is categorized as Marketing Automation, Landing Page Builders, Pop-Up Builder, Email Tracking, Live Chat, and Online Form Builder
Vtiger All-In-One CRM is categorized as Insurance CRM
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Information Technology and Services
20.7%
Computer Software
10.6%
Marketing and Advertising
5.4%
Telecommunications
3.9%
Retail
2.8%
Other
56.5%
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 Comments
AM
With a presentation based on the current company needs, and sharing use cases. There are several resources online to get familiar with this wonderful...Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 Comments
VD
Not sureRead more
How do companies typically use PRODUCT?
2 Comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
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