Introducing G2.ai, the future of software buying.Try now
Compare Agile CRM and Salesforce Sales Cloud 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zoho CRM
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Salesflare
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Outreach
Visit Website
At a Glance
Market Segments
Small-Business (77.5% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$0 per month
$25.00 1 User Per Month
Agile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,289)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Contact & Account Management with a score of 8.8, while Agile CRM falls behind at 7.7. Reviewers mention that Salesforce's robust features allow for better organization and tracking of customer interactions.
- Reviewers mention that Salesforce Sales Cloud offers superior Opportunity & Pipeline Management with a score of 8.7 compared to Agile CRM's 7.3. Users say that Salesforce's tools provide more comprehensive insights into sales processes, making it easier to forecast and manage opportunities.
- G2 users highlight that Salesforce's Email Marketing capabilities, particularly in Automated Email Responses, score 7.5, while Agile CRM's features in this area are less effective, scoring only 6.9. Users report that Salesforce's automation leads to better engagement rates.
- Users on G2 report that Agile CRM shines in Ticket Creation User Experience, scoring 9.0, compared to Salesforce's 8.0. Reviewers mention that Agile's interface is more intuitive, making it easier for support teams to manage customer inquiries.
- Reviewers say that Salesforce Sales Cloud's Lead Management features, particularly in Lead Qualification, score 8.8, while Agile CRM's score is lower at 7.0. Users report that Salesforce provides more advanced tools for assessing and prioritizing leads effectively.
- Users report that Salesforce's Customization options are more extensive, scoring 8.5, compared to Agile CRM's 7.4. Reviewers mention that Salesforce allows for greater flexibility in tailoring the platform to specific business needs, enhancing overall user experience.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Agile CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.1
314
8.8
13,785
Ease of Use
8.1
313
8.2
17,765
Ease of Setup
7.8
167
7.8
8,730
Ease of Admin
8.1
162
7.9
4,437
Quality of Support
7.9
307
8.1
12,024
Has the product been a good partner in doing business?
8.0
161
8.4
4,401
Product Direction (% positive)
7.6
310
8.2
13,459
Features by Category
Sales Force Automation
7.8
32
|
Verified
8.8
9447
|
Verified
7.5
28
8.3
6388
|
Verified
7.4
31
|
Verified
8.7
9169
|
Verified
7.6
33
|
Verified
8.3
9428
|
Verified
7.1
29
|
Verified
8.0
7311
|
Verified
7.1
28
|
Verified
8.2
7602
|
Verified
7.4
29
|
Verified
8.0
6749
|
Verified
7.0
27
|
Verified
8.1
6649
|
Verified
7.5
29
|
Verified
8.3
7401
|
Verified
Marketing Automation
7.0
32
|
Verified
8.0
6662
|
Verified
7.7
30
|
Verified
8.1
6984
|
Verified
7.1
33
|
Verified
8.5
8007
|
Verified
6.6
31
|
Verified
7.9
5422
Customer Support
6.9
31
|
Verified
8.3
6806
|
Verified
6.5
32
|
Verified
8.1
6380
|
Verified
6.5
32
|
Verified
8.2
6777
|
Verified
6.2
31
|
Verified
8.0
5493
|
Verified
6.9
30
|
Verified
8.2
5983
|
Verified
Reporting & Analytics
7.1
29
|
Verified
8.5
8928
|
Verified
7.0
32
|
Verified
8.5
9115
|
Verified
6.8
28
|
Verified
8.2
7424
|
Verified
Mobile & Social
7.8
25
|
Verified
7.9
5612
|
Verified
8.4
24
|
Verified
7.8
5244
|
Verified
7.8
24
|
Verified
7.7
6091
|
Verified
Platform
7.4
11
|
Verified
8.5
3583
|
Verified
7.5
10
|
Verified
8.5
3590
|
Verified
7.5
12
|
Verified
8.6
3615
|
Verified
8.1
7
|
Verified
8.4
2893
|
Verified
8.1
9
|
Verified
8.5
3166
|
Verified
7.8
10
|
Verified
8.1
3188
|
Verified
6.9
12
|
Verified
8.7
3588
|
Verified
8.1
8
|
Verified
8.1
3022
Integration
8.0
11
|
Verified
8.5
2597
|
Verified
7.3
11
|
Verified
8.5
3049
|
Verified
7.8
10
|
Verified
8.5
2889
|
Verified
Generative AI
Not enough data
7.6
881
Agentic AI - CRM
Not enough data
7.9
241
Not enough data
7.9
241
Not enough data
8.2
239
Not enough data
8.0
236
Not enough data
8.0
234
Not enough data
8.1
236
Not enough data
8.2
237
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
Platform
6.3
5
Not enough data
7.8
6
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
270
Not enough data
8.8
291
Not enough data
8.8
313
Not enough data
8.6
287
Organization
Not enough data
8.9
348
Not enough data
8.8
339
Not enough data
8.8
333
Performance Analysis
Not enough data
8.4
282
Not enough data
8.8
305
Sales Analysis
Not enough data
8.4
283
Not enough data
8.8
297
Generative AI
Not enough data
8.5
121
Not enough data
8.4
121
Agentic AI - AI Sales Assistant
Not enough data
9.1
24
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Integrated Workflows
Not enough data
8.7
518
Not enough data
8.5
510
Not enough data
8.1
466
Not enough data
8.1
461
Not enough data
8.8
520
Not enough data
8.4
469
Not enough data
8.6
482
Repeatability and Reportability
Not enough data
8.4
483
Not enough data
8.7
501
Not enough data
8.7
497
Not enough data
8.3
483
Not enough data
7.8
417
AI and Automation
Not enough data
8.5
461
Not enough data
8.4
468
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
414
Generative AI
Not enough data
7.4
268
Agentic AI - Sales Engagement
Not enough data
8.3
87
Not enough data
8.4
87
Not enough data
8.5
85
Not enough data
8.4
87
Not enough data
8.3
87
Not enough data
8.3
87
Not enough data
8.5
86
Call Analytics
Not enough data
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
131
Agent Performance Management
Not enough data
8.7
140
Not enough data
8.7
124
Not enough data
8.7
141
Generative AI
Not enough data
8.2
56
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Sales Performance Features - Sales Planning
Not enough data
8.4
173
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
169
Not enough data
8.6
167
Not enough data
8.8
167
Not enough data
8.2
164
Territory Management - Sales Planning
Not enough data
8.6
165
Not enough data
8.5
170
Quota & Capacity Management - Sales Planning
Not enough data
8.4
167
Not enough data
8.3
174
Not enough data
8.4
168
Agentic AI - Sales Planning
Not enough data
8.4
54
Not enough data
8.5
53
Agentic AI - Lead Scoring
Not enough data
7.7
50
Not enough data
8.3
50
Not enough data
7.8
50
Not enough data
7.9
51
Attribution
Not enough data
8.9
446
Not enough data
8.9
450
Not enough data
8.6
432
Discovery
Not enough data
8.9
453
Not enough data
8.6
448
Not enough data
8.6
430
Management
Not enough data
8.5
418
Not enough data
8.7
436
Platform
Not enough data
8.6
428
Not enough data
8.6
428
Agentic AI - Sales Performance Management
Not enough data
8.4
72
Not enough data
8.6
72
Not enough data
8.5
73
Incentives
Not enough data
8.2
435
Not enough data
8.4
498
Not enough data
8.0
434
Not enough data
8.5
510
Personalization
Not enough data
8.6
479
Not enough data
8.8
557
Not enough data
8.9
588
Not enough data
8.6
534
Administrative
Not enough data
8.7
562
Not enough data
8.5
525
Not enough data
8.4
506
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
7.2
18
8.3
571
6.8
18
8.4
579
7.5
17
8.4
593
Customizations
6.8
17
8.7
623
7.4
17
8.5
591
7.8
17
8.6
627
7.1
16
8.4
572
6.9
17
8.4
600
Generative AI
Not enough data
7.5
293
Agentic AI - Sales Analytics
Not enough data
8.2
78
Not enough data
8.6
77
Not enough data
8.3
77
Not enough data
8.3
77
Not enough data
8.3
77
Data Sourcing
Not enough data
8.5
963
Not enough data
8.7
994
Not enough data
8.3
898
Not enough data
8.7
1025
Not enough data
8.6
958
Predictive Analytics
Not enough data
8.4
940
Not enough data
8.6
953
Not enough data
8.1
851
Not enough data
8.3
891
Sales Management
Not enough data
8.7
980
Not enough data
8.1
854
Not enough data
8.6
975
Not enough data
8.8
1043
Agentic AI - Outbound Call Tracking
Not enough data
8.5
37
Not enough data
8.5
38
Calling
Not enough data
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
182
Not enough data
8.7
42
Contacts
Not enough data
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Insights
Not enough data
9.1
186
Not enough data
8.9
182
Not enough data
8.3
178
Not enough data
8.5
188
Not enough data
8.4
182
Not enough data
8.6
38
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
30
Not enough data
8.2
30
Not enough data
8.2
30
Content Management
Not enough data
8.3
350
Not enough data
8.1
341
Not enough data
8.2
326
Not enough data
8.5
317
Not enough data
8.3
334
Analytics
Not enough data
8.7
341
Not enough data
8.4
340
Not enough data
8.5
222
Not enough data
8.3
349
Learning Management - Sales Enablement
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Revenue Enablement - Sales Enablement
Not enough data
8.5
23
Not enough data
8.4
24
Not enough data
9.0
23
Categories
Categories
Shared Categories
Agile CRM and Salesforce Sales Cloud are categorized as Email Tracking and CRM
Unique Categories
Agile CRM is categorized as Marketing Automation, Landing Page Builders, Pop-Up Builder, Help Desk, Live Chat, and Online Form Builder
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
