Compare Agile CRM and Pipedrive
At a Glance
Market Segments
Small-Business (77.1% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
$0 per month
$24.00 1 Seats Per Month
Agile CRM
Star Rating
(363)4.0 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plans
Pipedrive
Star Rating
(3,031)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting how the platform effectively manages daily tasks and reminders.
- Users say that Agile CRM offers a strong advantage in consolidating various functionalities, such as contact management and email marketing, into one platform. This integration allows teams to collaborate effectively, as noted by a reviewer who emphasized the importance of having all tools under one roof.
- Reviewers mention that Pipedrive's implementation process is notably quick and user-friendly, with many users praising the intuitive onboarding wizard that helps them get started without hassle. This contrasts with Agile CRM, where some users have expressed challenges in setup and configuration.
- According to verified reviews, Pipedrive's customer support is highly rated, with users appreciating the quality of assistance they receive. One user highlighted the "excellent integration" and "strong mobile apps," which enhance the overall support experience, while Agile CRM's support has received mixed feedback, with some users finding it less responsive.
- Users report that Pipedrive's advanced search features make it easy to sort and find clients based on various criteria, which is a significant time-saver for sales teams. In contrast, while Agile CRM is praised for its simplicity, some users feel it lacks the depth of features that Pipedrive offers for managing complex sales pipelines.
- Reviewers highlight that Pipedrive's overall satisfaction is reflected in its high G2 Score, indicating a strong market presence and user approval. Agile CRM, while popular among small businesses for its free entry-level pricing, struggles to match Pipedrive's performance and user satisfaction metrics, as evidenced by its significantly lower G2 Score.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Agile CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.1
319
8.5
2,616
Ease of Use
8.1
319
8.9
2,656
Ease of Setup
7.8
174
8.7
1,665
Ease of Admin
8.2
165
8.6
1,023
Quality of Support
7.9
312
8.4
2,237
Has the product been a good partner in doing business?
7.9
164
8.7
991
Product Direction (% positive)
7.7
315
8.8
2,573
Features by Category
Sales Force Automation
8.1
38
|
Verified
8.5
2049
|
Verified
7.5
29
Feature Not Available
7.6
36
|
Verified
8.9
2125
|
Verified
7.6
36
|
Verified
8.6
2109
|
Verified
7.2
30
|
Verified
7.7
1617
|
Verified
7.1
28
|
Verified
8.4
1128
|
Verified
7.4
29
|
Verified
7.7
1615
|
Verified
7.0
27
|
Verified
7.7
1570
7.5
30
|
Verified
7.8
1674
Marketing Automation
7.3
36
|
Verified
7.5
1517
|
Verified
7.7
33
|
Verified
7.5
1494
|
Verified
7.2
36
|
Verified
8.5
1862
|
Verified
6.7
32
|
Verified
7.5
1447
|
Verified
Customer Support
7.0
34
|
Verified
7.9
1008
6.6
33
|
Verified
7.8
988
6.5
33
|
Verified
8.0
1020
6.2
31
|
Verified
7.5
1475
6.9
30
|
Verified
7.7
961
Reporting & Analytics
7.0
30
|
Verified
8.0
1878
|
Verified
7.1
33
|
Verified
8.3
1964
|
Verified
6.8
28
|
Verified
7.9
1722
|
Verified
Mobile & Social
7.9
27
|
Verified
7.6
1425
|
Verified
8.4
24
|
Verified
7.4
1376
|
Verified
7.9
25
|
Verified
7.9
1592
|
Verified
Platform
7.1
13
|
Verified
8.2
1351
|
Verified
7.4
15
|
Verified
8.3
1349
7.6
13
|
Verified
8.4
1360
|
Verified
8.1
7
|
Verified
8.2
1169
|
Verified
8.1
9
|
Verified
7.3
1059
|
Verified
7.8
10
|
Verified
7.8
1173
6.9
15
|
Verified
8.8
1337
|
Verified
8.1
9
|
Verified
7.8
1126
Integration
8.0
11
|
Verified
8.1
1233
|
Verified
7.1
12
|
Verified
8.0
1171
|
Verified
7.5
12
|
Verified
7.9
1099
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
171
Not enough data
7.6
172
Not enough data
7.5
173
Not enough data
7.3
170
Not enough data
7.3
171
Not enough data
7.3
169
Not enough data
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
21
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.0
22
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
Ticket and Case Management
9.1
9
|
Verified
Not enough data
9.3
9
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.3
9
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
7.4
9
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
Platform
6.3
5
Not enough data
7.8
6
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
Design and Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.3
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
8.3
6
|
Verified
Not enough data
8.7
5
Not enough data
Internal Use
7.8
6
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
9.3
7
Not enough data
8.6
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Administrative
Not enough data
7.8
409
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
7.2
18
8.0
256
6.8
18
8.2
257
7.5
17
8.1
249
Customizations
6.8
17
8.2
268
7.4
17
8.3
257
7.8
17
8.4
270
7.1
16
7.9
257
6.9
17
8.3
259
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
432
Not enough data
7.9
427
Not enough data
8.4
436
Not enough data
8.0
421
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
442
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
443
Categories
Categories
Shared Categories
Agile CRM and Pipedrive are categorized as Email Tracking, CRM, and Online Form Builder
Unique Categories
Agile CRM is categorized as Marketing Automation, Landing Page Builders, Pop-Up Builder, Help Desk, and Live Chat
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.3%
Information Technology and Services
13.6%
Computer Software
6.8%
Financial Services
4.5%
Internet
4.2%
Other
55.6%
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
9.9%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Alternatives
Discussions
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more
