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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
$0 per month
Starting at $13.00 1 user Per Month
Agile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansNutshell
Star Rating
(1,323)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nutshell excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.5, while Agile CRM scores lower at 7.7. Reviewers mention that Nutshell's interface is more intuitive for managing customer relationships.
- Reviewers mention that Nutshell's Email Marketing features, such as Building and Personalizing Emails (8.2), are superior to Agile CRM's (7.4). Users appreciate the ease of creating visually appealing emails in Nutshell.
- G2 users highlight that Nutshell offers better Customer Support, with a case management score of 7.9 compared to Agile CRM's 6.8. Users say that Nutshell's support team is more responsive and helpful in resolving issues.
- Users on G2 report that Nutshell's Reporting & Analytics capabilities are more robust, particularly in Dashboards (8.2) compared to Agile CRM's 7.0. Reviewers mention that the visual representation of data in Nutshell helps in making informed decisions.
- Reviewers mention that Nutshell's Lead Management features, especially Lead Nurturing (7.1), are more effective than Agile CRM's (7.0). Users say that Nutshell provides better tools for tracking and nurturing leads through the sales funnel.
- Users report that Nutshell's Customization options, particularly in Custom Fields (8.2), are more flexible than Agile CRM's (7.0). Reviewers appreciate the ability to tailor the CRM to their specific business needs in Nutshell.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
Agile CRM
Free Trial is available
Nutshell
Free Trial is available
Ratings
Meets Requirements
8.1
314
8.4
1,117
Ease of Use
8.1
313
8.7
1,142
Ease of Setup
7.8
167
8.5
646
Ease of Admin
8.1
162
8.7
516
Quality of Support
7.9
307
8.7
1,020
Has the product been a good partner in doing business?
8.0
161
8.8
509
Product Direction (% positive)
7.6
310
8.5
1,105
Features by Category
Sales Force Automation
7.8
32
|
Verified
8.5
885
|
Verified
7.5
28
Feature Not Available
7.4
31
|
Verified
8.3
857
|
Verified
7.6
33
|
Verified
8.1
875
|
Verified
7.1
29
|
Verified
7.5
673
|
Verified
7.1
28
|
Verified
8.1
725
|
Verified
7.4
29
|
Verified
7.4
672
|
Verified
7.0
27
|
Verified
7.3
582
7.5
29
|
Verified
7.6
648
Marketing Automation
7.0
32
|
Verified
7.7
668
|
Verified
7.7
30
|
Verified
7.6
601
7.1
33
|
Verified
8.4
810
|
Verified
6.6
31
|
Verified
7.2
570
Customer Support
6.9
31
|
Verified
7.9
635
6.5
32
|
Verified
7.9
658
|
Verified
6.5
32
|
Verified
8.0
688
|
Verified
6.2
31
|
Verified
7.4
555
|
Verified
6.9
30
|
Verified
7.8
574
|
Verified
Reporting & Analytics
7.1
29
|
Verified
7.8
791
|
Verified
7.0
32
|
Verified
8.2
854
|
Verified
6.8
28
|
Verified
7.4
680
|
Verified
Mobile & Social
7.8
25
|
Verified
7.2
550
|
Verified
8.4
24
|
Verified
7.0
549
|
Verified
7.8
24
|
Verified
7.1
647
|
Verified
Platform
7.4
11
|
Verified
7.7
635
|
Verified
7.5
10
|
Verified
7.9
606
|
Verified
7.5
12
|
Verified
8.4
657
|
Verified
8.1
7
|
Verified
7.2
480
|
Verified
8.1
9
|
Verified
6.5
424
|
Verified
7.8
10
|
Verified
7.2
499
6.9
12
|
Verified
8.4
634
|
Verified
8.1
8
|
Verified
7.3
480
|
Verified
Integration
8.0
11
|
Verified
7.9
604
|
Verified
7.3
11
|
Verified
7.5
538
|
Verified
7.8
10
|
Verified
7.3
476
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.5
40
Not enough data
7.5
38
Not enough data
7.1
39
Not enough data
7.2
39
Not enough data
7.1
39
Not enough data
7.2
38
Not enough data
7.1
39
Email Marketing
Not enough data
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.1
139
Not enough data
8.1
241
Generative AI
Not enough data
6.5
159
Not enough data
6.7
159
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
245
Not enough data
7.2
205
Not enough data
7.0
196
Not enough data
7.8
216
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Ticket and Case Management
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
Platform
6.3
5
Not enough data
7.8
6
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
Integrated Workflows
Not enough data
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
169
Not enough data
8.0
180
Not enough data
8.1
168
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
AI and Automation
Not enough data
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.5
12
Not enough data
7.6
12
Not enough data
7.4
12
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
8.3
43
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Additional Functionality
Not enough data
8.6
42
Not enough data
6.7
34
Not enough data
8.5
41
Not enough data
6.5
32
Not enough data
7.9
39
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Incentives
Not enough data
6.8
94
Not enough data
6.6
98
Not enough data
6.5
94
Not enough data
7.6
99
Personalization
Not enough data
7.5
107
Not enough data
7.7
106
Not enough data
8.2
118
Not enough data
7.7
105
Administrative
Not enough data
7.7
109
Not enough data
7.5
103
Not enough data
7.3
97
Agentic AI - Email Tracking
Not enough data
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Analytics
7.2
18
8.0
187
6.8
18
8.0
181
7.5
17
7.9
175
Customizations
6.8
17
8.4
185
7.4
17
8.3
192
7.8
17
8.3
192
7.1
16
8.0
176
6.9
17
8.4
190
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Data Sourcing
Not enough data
7.6
163
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.5
184
Not enough data
8.1
170
Predictive Analytics
Not enough data
7.9
172
Not enough data
7.8
167
Not enough data
Feature Not Available
Not enough data
7.5
161
Sales Management
Not enough data
8.4
189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Categories
Categories
Shared Categories
Agile CRM and Nutshell are categorized as Email Tracking, CRM, and Online Form Builder
Unique Categories
Agile CRM is categorized as Marketing Automation, Landing Page Builders, Pop-Up Builder, Help Desk, and Live Chat
Nutshell is categorized as Sales Engagement, Google Workspace for Sales, Sales Analytics, Sales Performance Management, and Email Marketing
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Marketing and Advertising
8.1%
Computer Software
7.6%
Information Technology and Services
5.2%
Construction
5.0%
Financial Services
3.3%
Other
70.9%
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
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