# Agile CRM vs EngageBay Comparison
---
## AI Generated Summary
- **G2 reviewers report** that EngageBay excels in **automation workflows** , which have significantly streamlined daily operations for users. One reviewer highlighted how automated lead assignments and follow-up emails have saved time and reduced reliance on manual processes.
- **Users say** Agile CRM provides a strong focus on **contact management** and **activity tracking** , making it a valuable tool for those needing visibility into customer interactions. A user mentioned the platform's ability to keep customer data organized, which is crucial for managing complex projects.
- **Reviewers mention** that EngageBay's **deals pipeline** feature is particularly user-friendly, allowing for easy drag-and-drop functionality to track opportunities. This has made it easier for users to manage follow-ups and stay on top of their sales processes.
- **According to verified reviews** , Agile CRM is appreciated for its **unified contact timeline** , which helps users maintain regulatory traceability. This feature is especially beneficial for industries where tracking every interaction is critical.
- **G2 reviewers highlight** that EngageBay's **forms and landing pages** are highly effective, automating the data entry process for new contacts. Users find this feature particularly useful for recruitment campaigns, as it simplifies the onboarding of new candidates.
- **Users report** that while Agile CRM is a solid choice for small businesses, it sometimes struggles with **customization** options compared to EngageBay. This can limit its adaptability for users with more complex needs, as noted by some reviewers who seek more tailored solutions.



| | Agile CRM | EngageBay | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 368 | 709 | 
| **Largest Market Segment** | Small-Business (76.6% of reviews) | Small-Business (67.1% of reviews) | 
| **Entry Level Price** | $0 per month | $0.00 | 

---
## Top Pros & Cons

### Agile CRM

Pros:
- Ease of Use (4 reviews)
- Effective (4 reviews)

Cons:
- Not Intuitive (4 reviews)
- Poor Customer Support (4 reviews)

### EngageBay

Pros:
- Ease of Use (244 reviews)
- Automation (170 reviews)

Cons:
- Missing Features (108 reviews)
- Limited Features (85 reviews)

---
## Ratings Comparison
| Rating | Agile CRM | EngageBay | 
|---|---|---|
  | **Meets Requirements** | 8.1 (323 reviews) | 9.3 (605 reviews) | 
  | **Ease of Use** | 8.1 (323 reviews) | 9.2 (616 reviews) | 
  | **Ease of Setup** | 7.8 (178 reviews) | 9.2 (520 reviews) | 
  | **Ease of Admin** | 8.2 (166 reviews) | 9.2 (356 reviews) | 
  | **Quality of Support** | 7.9 (316 reviews) | 9.5 (600 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (165 reviews) | 9.5 (330 reviews) | 
  | **Product Direction (% positive)** | 7.7 (319 reviews) | 9.7 (581 reviews) | 

---
## Pricing

### Agile CRM

#### Entry-Level Pricing

Plan: Free

Price: $0 per month

Description: For 10 Users

Key Features:
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring

[Browse all 4 editions](https://www.g2.com/products/agile-crm/pricing)

#### Free Trial

Yes

### EngageBay

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: 250 Contacts
1,000 Branded Emails

Key Features:
- Lists
- Segmentation
- Embed Forms

[Browse all 4 editions](https://www.g2.com/products/engagebay/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 7.4/10 | 49 |
| **EngageBay** | 8.9/10 | 273 |

#### Sales Force Automation

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Contact & Account Management** | 8.2 (40 reviews) ✓ Verified | 9.3 (177 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 7.5 (29 reviews) | 8.7 (137 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 7.7 (38 reviews) ✓ Verified | 8.9 (160 reviews) ✓ Verified | 
| **Task / Activity Management** | 7.8 (38 reviews) ✓ Verified | 9.0 (166 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.2 (30 reviews) ✓ Verified | 8.5 (128 reviews) ✓ Verified | 
| **Desktop Integration** | 7.2 (29 reviews) ✓ Verified | 8.7 (147 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.4 (29 reviews) ✓ Verified | 8.7 (127 reviews) | 
| **Quote & Order Management** | 7.0 (27 reviews) ✓ Verified | 8.9 (122 reviews) ✓ Verified | 
| **Customer Contract Management** | 7.5 (30 reviews) ✓ Verified | 9.0 (136 reviews) | 

#### Marketing Automation

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Email Marketing** | 7.4 (37 reviews) ✓ Verified | 9.5 (180 reviews) ✓ Verified | 
| **Campaign Management** | 7.7 (33 reviews) ✓ Verified | 9.3 (164 reviews) | 
| **Lead Management** | 7.2 (36 reviews) ✓ Verified | 9.3 (164 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 6.7 (32 reviews) ✓ Verified | 8.8 (143 reviews) ✓ Verified | 

#### Customer Support

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Case Management** | 7.0 (34 reviews) ✓ Verified | 8.7 (142 reviews) ✓ Verified | 
| **Customer Support Portal** | 6.6 (33 reviews) ✓ Verified | 9.1 (138 reviews) ✓ Verified | 
| **Knowledge Base** | 6.5 (33 reviews) ✓ Verified | 8.9 (140 reviews) ✓ Verified | 
| **Call Center Features** | 6.4 (32 reviews) ✓ Verified | 8.7 (150 reviews) | 
| **Support Analytics** | 6.9 (30 reviews) ✓ Verified | 8.9 (134 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Reporting** | 6.9 (31 reviews) ✓ Verified | 8.6 (163 reviews) ✓ Verified | 
| **Dashboards** | 7.1 (34 reviews) ✓ Verified | 8.9 (162 reviews) ✓ Verified | 
| **Forecasting** | 6.8 (28 reviews) ✓ Verified | 8.7 (130 reviews) | 

#### Mobile & Social

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (27 reviews) ✓ Verified | 8.6 (141 reviews) ✓ Verified | 
| **Social Network Integration** | 8.5 (25 reviews) ✓ Verified | 8.6 (153 reviews) ✓ Verified | 
| **Mobile User Support** | 7.9 (25 reviews) ✓ Verified | 8.6 (133 reviews) | 

#### Platform

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Customization** | 7.3 (14 reviews) ✓ Verified | 8.9 (159 reviews) ✓ Verified | 
| **Workflow Capability** | 7.6 (16 reviews) ✓ Verified | 8.9 (167 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.6 (13 reviews) ✓ Verified | 9.0 (163 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (7 reviews) ✓ Verified | 8.7 (134 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.1 (9 reviews) ✓ Verified | 8.1 (127 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.8 (10 reviews) ✓ Verified | 8.7 (128 reviews) ✓ Verified | 
| **Performance and Reliability** | 6.9 (18 reviews) ✓ Verified | 9.1 (158 reviews) ✓ Verified | 
| **Output Document Generation** | 8.1 (9 reviews) ✓ Verified | 8.6 (135 reviews) ✓ Verified | 

#### Integration

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Data Import & Export Tools** | 7.8 (12 reviews) ✓ Verified | 9.1 (142 reviews) ✓ Verified | 
| **Integration APIs** | 7.1 (12 reviews) ✓ Verified | 8.8 (139 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.5 (12 reviews) ✓ Verified | 8.5 (128 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.7 (89 reviews) | 

#### Agentic AI - CRM

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 9.4 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 9.3 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 9.1 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.4 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 9.4 (9 reviews) | 
| **Decision Making** | Not enough data | 9.4 (9 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 7.9/10 | 25 |
| **EngageBay** | 8.7/10 | 361 |

#### Email Marketing

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Building and Personalizing Emails** | 7.4 (21 reviews) ✓ Verified | 9.0 (184 reviews) ✓ Verified | 
| **Sending Outbound Emails** | 7.1 (21 reviews) ✓ Verified | 9.3 (175 reviews) ✓ Verified | 
| **Manage Email Deliverability** | 6.7 (21 reviews) ✓ Verified | 9.1 (132 reviews) ✓ Verified | 
| **Automated Email Responses** | 7.5 (21 reviews) ✓ Verified | 9.3 (192 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Landing Pages and Forms** | 7.5 (21 reviews) ✓ Verified | 8.9 (153 reviews) ✓ Verified | 
| **Dynamic Content** | 8.0 (19 reviews) ✓ Verified | 8.5 (125 reviews) ✓ Verified | 
| **A/B Testing** | 7.8 (17 reviews) ✓ Verified | 8.8 (114 reviews) ✓ Verified | 
| **Mobile Optimized** | 7.5 (18 reviews) ✓ Verified | 8.5 (141 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | 7.7 (17 reviews) ✓ Verified | 8.5 (113 reviews) | 

#### Lead Management

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Marketing Lead Database** | 7.9 (21 reviews) ✓ Verified | 9.3 (210 reviews) ✓ Verified | 
| **Data Quality Management** | 7.5 (20 reviews) ✓ Verified | 8.8 (117 reviews) ✓ Verified | 
| **Segmentation** | 7.2 (19 reviews) ✓ Verified | 9.0 (154 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | 7.8 (20 reviews) ✓ Verified | 8.8 (121 reviews) ✓ Verified | 
| **Lead Nurturing** | 7.0 (22 reviews) ✓ Verified | 9.0 (146 reviews) ✓ Verified | 
| **Online Behavior Tracking** | 7.4 (20 reviews) ✓ Verified | 8.4 (129 reviews) | 
| **Automated Alerts and Tasks** | 8.1 (20 reviews) ✓ Verified | 9.0 (150 reviews) ✓ Verified | 
| **CRM Lead Integration** | 7.9 (20 reviews) ✓ Verified | 8.9 (130 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Program Management** | 7.9 (21 reviews) ✓ Verified | 8.5 (112 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | 8.2 (19 reviews) ✓ Verified | 8.5 (115 reviews) | 
| **Calendaring** | 8.3 (19 reviews) ✓ Verified | 8.6 (124 reviews) ✓ Verified | 
| **Budgeting** | 8.5 (18 reviews) | 8.1 (97 reviews) | 

#### Social

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Social Listening** | 8.0 (17 reviews) ✓ Verified | 8.3 (101 reviews) ✓ Verified | 
| **Social Sharing** | 8.4 (17 reviews) ✓ Verified | 8.1 (106 reviews) ✓ Verified | 
| **Social Campaigns** | 8.8 (17 reviews) ✓ Verified | 8.2 (107 reviews) ✓ Verified | 
| **Social Media Engagement** | 8.4 (17 reviews) ✓ Verified | 8.1 (106 reviews) ✓ Verified | 
| **Social Media Advertising** | 8.0 (17 reviews) ✓ Verified | 8.2 (111 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Basic Reporting** | 8.6 (20 reviews) ✓ Verified | 8.0 (182 reviews) ✓ Verified | 
| **Web Analytics** | 8.9 (19 reviews) ✓ Verified | 8.2 (133 reviews) ✓ Verified | 
| **ROI Analytics** | 7.7 (18 reviews) ✓ Verified | 8.0 (110 reviews) | 
| **Revenue Analytics** | 8.7 (19 reviews) ✓ Verified | 8.0 (106 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | 8.0 (18 reviews) ✓ Verified | 8.4 (91 reviews) | 

#### Platform

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Customization ** | 8.0 (5 reviews) ✓ Verified | 8.1 (120 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (5 reviews) ✓ Verified | 8.9 (149 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.0 (5 reviews) ✓ Verified | 8.9 (100 reviews) ✓ Verified | 
| **Internationalization** | 7.7 (5 reviews) ✓ Verified | 8.5 (72 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.3 (5 reviews) ✓ Verified | 8.0 (70 reviews) | 
| **Performance and Reliability** | 8.3 (5 reviews) ✓ Verified | 8.4 (146 reviews) ✓ Verified | 
| **Output Document Generation** | 7.7 (5 reviews) ✓ Verified | 8.6 (68 reviews) | 

#### Agentic AI - Marketing Automation

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 10.0 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 10.0 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 9.6 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 10.0 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 10.0 (8 reviews) | 
| **Decision Making** | Not enough data | 10.0 (8 reviews) | 

#### Integration

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Data Import & Export Tools** | 7.7 (5 reviews) ✓ Verified | 8.8 (92 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (5 reviews) ✓ Verified | 8.6 (84 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.5 (6 reviews) ✓ Verified | 8.1 (78 reviews) ✓ Verified | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 8.5/10 | 15 |
| **EngageBay** | 9.3/10 | 80 |

#### Ticket and Case Management

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Ticket creation user experience** | 9.1 (9 reviews) ✓ Verified | 9.5 (26 reviews) ✓ Verified | 
| **Ticket response user experience** | 9.3 (9 reviews) ✓ Verified | 9.6 (27 reviews) ✓ Verified | 
| **Workflow** | 9.1 (9 reviews) ✓ Verified | 9.2 (28 reviews) ✓ Verified | 
| **Response Automation** | 9.1 (9 reviews) ✓ Verified | 9.3 (28 reviews) ✓ Verified | 
| **SLA Management** | 8.5 (9 reviews) ✓ Verified | 9.3 (22 reviews) ✓ Verified | 
| **Attachments/Screencasts** | 8.7 (9 reviews) ✓ Verified | 9.3 (23 reviews) ✓ Verified | 
| **Ticket Collaboration** | 8.1 (9 reviews) ✓ Verified | 9.6 (23 reviews) ✓ Verified | 
| **Customer and Contacts Database** | 8.7 (9 reviews) ✓ Verified | 9.7 (30 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Help Desk

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 10.0 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 10.0 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 10.0 (6 reviews) | 

#### Communication Channels

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Customer Portal** | 9.3 (9 reviews) ✓ Verified | 9.3 (26 reviews) | 
| **Email to Case** | 8.3 (9 reviews) ✓ Verified | 9.7 (26 reviews) ✓ Verified | 
| **Chat/Live Support** | 8.0 (9 reviews) ✓ Verified | 9.0 (27 reviews) ✓ Verified | 
| **Social Integration** | 7.4 (9 reviews) ✓ Verified | 8.9 (25 reviews) ✓ Verified | 
| **Voice** | 7.8 (9 reviews) ✓ Verified | 8.7 (22 reviews) | 

#### Platform

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Mobile User Support** | 6.3 (5 reviews) | 8.8 (30 reviews) | 
| **Customization ** | 7.8 (6 reviews) ✓ Verified | 8.7 (34 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.0 (5 reviews) ✓ Verified | 9.2 (35 reviews) ✓ Verified | 
| **Integration** | 8.0 (5 reviews) ✓ Verified | 9.2 (28 reviews) ✓ Verified | 
| **Reporting** | 7.2 (6 reviews) ✓ Verified | 8.9 (33 reviews) ✓ Verified | 
| **Dashboards** | 8.9 (6 reviews) ✓ Verified | 8.8 (38 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **EngageBay** | N/A | N/A |

#### Lead Generation

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **EngageBay** | N/A | N/A |

#### Knowledge Pages

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **EngageBay** | N/A | N/A |

#### Design and Customization

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Pre-Designed Templates** | Not enough data | Not enough data | 
| **Pop-Up Types** | Not enough data | Not enough data | 
| **No-Code Customization** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 

#### Campaigns

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Triggered Campaigns** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Integrations

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **CRM/Email Integrations** | Not enough data | Not enough data | 
| **WCM Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 
| **Social Media Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **EngageBay** | 8.6/10 | 70 |

#### Page Customization

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Drag and Drop** | Not enough data | 9.1 (44 reviews) ✓ Verified | 
| **Templates** | Not enough data | 8.1 (45 reviews) ✓ Verified | 
| **Advanced Customization** | Not enough data | 8.3 (41 reviews) ✓ Verified | 
| **Content Library** | Not enough data | 8.3 (41 reviews) ✓ Verified | 

#### Page Optimization

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **A/B Testing** | Not enough data | 8.2 (39 reviews) ✓ Verified | 
| **Mobile Responsive** | Not enough data | 8.0 (43 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 8.2 (37 reviews) ✓ Verified | 
| **SEO** | Not enough data | 8.1 (36 reviews) | 

#### Integrations

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **E-Commerce Integration** | Not enough data | 8.4 (31 reviews) ✓ Verified | 
| **Email Marketing Integration** | Not enough data | 9.2 (37 reviews) ✓ Verified | 
| **Domain Integration** | Not enough data | 9.0 (40 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (19 reviews) | 

#### Agentic AI - Landing Page Builders

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 10.0 (6 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **EngageBay** | 8.4/10 | 69 |

#### Customization

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.9 (36 reviews) | 
| **Conditional Logic** | Not enough data | 8.4 (38 reviews) | 
| **Multi-page Forms** | Not enough data | 8.2 (33 reviews) | 
| **Design** | Not enough data | 8.6 (40 reviews) | 

#### Additional Functionality

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Embedded Forms** | Not enough data | 9.0 (40 reviews) | 
| **Offline Capability** | Not enough data | 7.4 (29 reviews) | 
| **Notifications** | Not enough data | 9.1 (37 reviews) | 
| **Payments** | Not enough data | 7.7 (30 reviews) | 
| **Mobile Forms** | Not enough data | 8.7 (41 reviews) | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **EngageBay** | 9.0/10 | 44 |

#### Computing

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **WYSIWYG** | Not enough data | 9.1 (17 reviews) | 
| **AI/Machine Learning** | Not enough data | 7.8 (17 reviews) | 
| **Little to No Coding** | Not enough data | 9.3 (20 reviews) | 

#### Experimental Design

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Multivariate testing capacities** | Not enough data | 8.0 (18 reviews) | 
| **Concurrent Testing** | Not enough data | 8.2 (16 reviews) | 
| **Mobile Testing** | Not enough data | 8.5 (16 reviews) | 
| **AI Assisted Testing** | Not enough data | Not enough data | 
| **AI Generated Variations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.9 (20 reviews) | 
| **Heatmaps** | Not enough data | 8.1 (18 reviews) | 

#### Agentic AI - A/B Testing

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 10.0 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 10.0 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 10.0 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 10.0 (6 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 8.8/10 | 13 |
| **EngageBay** | N/A | N/A |

#### Generative AI

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Pop-up Chat** | 9.3 (7 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 9.0 (7 reviews) ✓ Verified | Not enough data | 
| **Targeted Emails** | 8.8 (7 reviews) ✓ Verified | Not enough data | 
| **In-App Messaging** | 8.3 (6 reviews) ✓ Verified | Not enough data | 
| **Co-Browsing** | 8.7 (5 reviews) | Not enough data | 

####  Internal Use

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Customization ** | 7.8 (6 reviews) ✓ Verified | 8.7 (34 reviews) ✓ Verified | 
| **Conversation Archiving** | 8.8 (7 reviews) ✓ Verified | Not enough data | 
| **Lead Development** | 9.3 (7 reviews) | Not enough data | 
| **Knowledge Base** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Team Inbox ** | 9.0 (7 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.6 (6 reviews) ✓ Verified | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **EngageBay** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 

#### Discovery

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 
| **Scoring/Ranking** | Not enough data | Not enough data | 
| **Lead Context** | Not enough data | Not enough data | 

#### Management

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 

#### Platform

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 
| **Analysis** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 7.2/10 | 20 |
| **EngageBay** | 9.4/10 | 146 |

#### Agentic AI - Email Tracking

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.8 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 10.0 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 10.0 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 10.0 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 10.0 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 9.8 (8 reviews) | 
| **Decision Making** | Not enough data | 10.0 (8 reviews) | 

#### Analytics

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Open Rates** | 7.2 (18 reviews) | 9.0 (104 reviews) | 
| **Link Activity** | 6.8 (18 reviews) | 9.0 (99 reviews) | 
| **Attachment Activity** | 7.5 (17 reviews) | 8.7 (83 reviews) | 

#### Customizations

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Email Platform Integration** | 6.8 (17 reviews) | 9.0 (93 reviews) | 
| **Email Scheduling** | 7.4 (17 reviews) | 9.2 (103 reviews) | 
| **Notifications** | 7.8 (17 reviews) | 9.0 (100 reviews) | 
| **Email Categorization** | 7.1 (16 reviews) | 9.2 (89 reviews) | 
| **Templates** | 6.9 (17 reviews) | 8.8 (106 reviews) | 

#### Generative AI

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (49 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **EngageBay** | N/A | N/A |

#### Knowledge Base

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Agile CRM | EngageBay | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (7):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Help Desk Software](https://www.g2.com/categories/help-desk), [Live Chat Software](https://www.g2.com/categories/live-chat), [CRM Software](https://www.g2.com/categories/crm), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Agile CRM (1):** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder)

**Unique to EngageBay (3):** [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring)


---
## Reviewer Demographics

### By Company Size

| Segment | Agile CRM | EngageBay | 
|---|---|---|
| **Small-Business** | 76.6% | 67.1% | 
| **Mid-Market** | 15.6% | 31.0% | 
| **Enterprise** | 7.8% | 1.9% | 

### By Industry

#### Agile CRM

- **Marketing and Advertising:** 15.1%
- **Information Technology and Services:** 13.4%
- **Computer Software:** 7.0%
- **Financial Services:** 4.5%
- **Internet:** 4.2%
- **Management Consulting:** 3.9%
- **Professional Training & Coaching:** 2.8%
- **Health, Wellness and Fitness:** 2.5%
- **Real Estate:** 2.5%
- **Retail:** 2.2%
- **Other:** 41.9%

#### EngageBay

- **Information Technology and Services:** 19.6%
- **Staffing and Recruiting:** 11.0%
- **Marketing and Advertising:** 8.5%
- **Education Management:** 5.9%
- **Computer Software:** 5.5%
- **Consulting:** 3.9%
- **Professional Training & Coaching:** 3.7%
- **Management Consulting:** 2.4%
- **Consumer Services:** 2.4%
- **Information Services:** 1.8%
- **Other:** 35.5%

---
## Alternatives

### Alternatives to Agile CRM

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14748 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14885 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3101 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (255 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25864 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13885 reviews)

### Alternatives to EngageBay

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14748 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14885 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2614 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2944 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (649 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3101 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13885 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5428 reviews)

---
## Top Discussions

### Agile CRM

- Title: [What is Agile CRM used for?](https://www.g2.com/discussions/what-is-agile-crm-used-for) — 1 comment
  > **Top comment:** "Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with..."
- Title: [Why are you tear down their state-of-the-art product?](https://www.g2.com/discussions/why-are-you-tear-down-their-state-of-the-art-product) — 1 comment, 2 upvotes
  > **Top comment:** "They keep pushing their new product, and AgileCRM is not being maintained.  Campaigns are not working and no one is fixing it.  We are looking to switch."
- Title: [Any power users who are making Agile deliver ?](https://www.g2.com/discussions/13657-any-power-users-who-are-making-agile-deliver) — 1 comment, 1 upvote
  > **Top comment:** "I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.

Could you use tags to..."

### EngageBay

- Title: [Do you consider the integration with SendGrid and Apollo?](https://www.g2.com/discussions/do-you-consider-the-integration-with-sendgrid-and-apollo) — 2 comments, 1 upvote
  > **Top comment:** "I invested a massive chunk of my capital and savings into the care of this unregulated broker who vividly convinced me into investing more over time. I was..."
- Title: [Simple and powerful All-in-One CRM](https://www.g2.com/discussions/simple-and-powerful-all-in-one-crm) — 1 comment, 1 upvote
  > **Top comment:** "I invested a massive chunk of my capital and savings into the care of this unregulated broker who vividly convinced me into investing more over time. I was..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agile-crm-vs-engagebay)