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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
$0 per month
Starting at $29.00 2500 contacts Per Month
Agile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansElastic Email
Star Rating
(209)4.4 out of 5
Market Segments
Small-Business (75.1% of reviews)
Entry-Level Pricing
Starting at $29.00 2500 contacts Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Elastic Email excels in "Email and Mobile Preview" with a score of 8.6, making it easier for marketers to visualize their campaigns across devices, while Agile CRM's score of 7.4 in the same area indicates room for improvement in this feature.
- Reviewers mention that Elastic Email's "High-Volume Sending" capability, rated at 8.1, is particularly beneficial for businesses with large email lists, whereas Agile CRM's lower score of 7.1 suggests it may not handle bulk sending as effectively.
- G2 users highlight Elastic Email's superior "Manage Email Deliverability" feature, scoring 8.2, which is crucial for ensuring emails reach inboxes, compared to Agile CRM's score of 6.7, indicating potential challenges in deliverability.
- Users on G2 report that Agile CRM shines in "Ticket creation user experience" with a remarkable score of 9.0, suggesting a streamlined process for customer support, while Elastic Email does not offer comparable ticketing features.
- Reviewers mention that Agile CRM's "Lead Management" capabilities, particularly in "Automated Alerts and Tasks" with a score of 8.1, provide valuable automation for sales teams, whereas Elastic Email lacks robust lead management features.
- Users say that Elastic Email's "Custom Tracking Domain" feature, rated at 8.7, is a significant advantage for branding and tracking, while Agile CRM's tracking capabilities, although decent, do not match this level of customization.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
Elastic Email
Email Marketing Starter
Starting at $29.00
2500 contacts Per Month
- Email Designer
- Access to Email Delivery Engine
- Campaign Creator
Free Trial
Agile CRM
Free Trial is available
Elastic Email
Free Trial is available
Ratings
Meets Requirements
8.1
314
8.7
188
Ease of Use
8.1
313
8.8
188
Ease of Setup
7.8
167
8.7
132
Ease of Admin
8.1
162
8.7
123
Quality of Support
7.9
307
8.5
178
Has the product been a good partner in doing business?
8.0
161
8.9
119
Product Direction (% positive)
7.6
310
8.6
180
Features by Category
Sales Force Automation
7.8
32
|
Verified
Not enough data
7.5
28
Not enough data
7.4
31
|
Verified
Not enough data
7.6
33
|
Verified
Not enough data
7.1
29
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
7.4
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.5
29
|
Verified
Not enough data
Marketing Automation
7.0
32
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
7.1
33
|
Verified
Not enough data
6.6
31
|
Verified
Not enough data
Customer Support
6.9
31
|
Verified
Not enough data
6.5
32
|
Verified
Not enough data
6.5
32
|
Verified
Not enough data
6.2
31
|
Verified
Not enough data
6.9
30
|
Verified
Not enough data
Reporting & Analytics
7.1
29
|
Verified
Not enough data
7.0
32
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
Mobile & Social
7.8
25
|
Verified
Not enough data
8.4
24
|
Verified
Not enough data
7.8
24
|
Verified
Not enough data
Platform
7.4
11
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.5
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
6.9
12
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Integration
8.0
11
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
8.6
87
|
Verified
Not enough data
8.3
86
|
Verified
Not enough data
8.2
93
|
Verified
Not enough data
8.6
88
|
Verified
Not enough data
8.6
93
|
Verified
Not enough data
8.2
94
|
Verified
Not enough data
8.1
71
|
Verified
Not enough data
7.7
21
|
Verified
Not enough data
7.5
19
|
Verified
Reporting & Analytics
Not enough data
7.7
60
|
Verified
Not enough data
8.3
94
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
60
|
Verified
Not enough data
9.0
57
|
Verified
Not enough data
7.9
38
|
Verified
Not enough data
8.3
11
|
Verified
Not enough data
8.5
12
Not enough data
7.9
12
|
Verified
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Ticket and Case Management
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
Platform
6.3
5
Not enough data
7.8
6
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
Administration
Not enough data
8.3
79
Not enough data
8.0
76
Not enough data
8.0
84
Not enough data
8.2
77
Not enough data
8.0
89
Not enough data
8.0
89
Integrations
Not enough data
8.1
59
Not enough data
8.3
61
Not enough data
8.7
86
Not enough data
8.0
74
Platform
Not enough data
8.8
89
Not enough data
8.6
78
Not enough data
8.3
69
Not enough data
8.1
100
Not enough data
7.6
91
Not enough data
8.2
96
Not enough data
8.1
74
Not enough data
8.4
97
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.2
18
8.9
49
6.8
18
8.9
49
7.5
17
8.2
30
Customizations
6.8
17
9.1
41
7.4
17
8.8
40
7.8
17
8.5
37
7.1
16
8.9
33
6.9
17
8.4
42
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agile CRM and Elastic Email are categorized as Email Tracking
Unique Categories
Agile CRM is categorized as Marketing Automation, Landing Page Builders, Pop-Up Builder, Help Desk, Live Chat, CRM, and Online Form Builder
Elastic Email is categorized as Transactional Email and Email Marketing
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Elastic Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Information Technology and Services
13.7%
Marketing and Advertising
11.2%
Computer Software
11.2%
Internet
9.8%
Financial Services
4.9%
Other
49.3%
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
Any tips to get better results using Elastic Email with Mautic?
1 Comment
MP
Always use an right Email Template and use very less / No price should be mention. Use of dedicated IP's. Always clean you database for best result.Read more
What is Elastic Email used for?
1 Comment
IC
Elastic email is used to send Promotional as well as transactional Emails.
It is a SAAS products easy to access and useRead more
Elastic Email has no more discussions with answers
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