Compare Agile CRM and ConnectWise PSA 
At a Glance
Market Segments
Small-Business (77.2% of reviews)
Small-Business (67.0% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
Agile CRM
Star Rating
(361)4.0 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansConnectWise PSA
Star Rating
(521)3.9 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSAAgile CRM vs ConnectWise PSA
When assessing the two solutions, reviewers found Agile CRM easier to use, set up, and administer. Reviewers also preferred doing business with Agile CRM overall.
- Reviewers felt that ConnectWise PSA meets the needs of their business better than Agile CRM.
- When comparing quality of ongoing product support, reviewers felt that Agile CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Agile CRM over ConnectWise PSA.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
ConnectWise PSA
No pricing availableFree Trial
Agile CRM
Free Trial is available
ConnectWise PSA
No trial information availableRatings
Meets Requirements
8.1
318
8.3
438
Ease of Use
8.1
318
7.2
445
Ease of Setup
7.8
172
6.2
228
Ease of Admin
8.2
165
7.1
214
Quality of Support
7.9
311
7.3
410
Has the product been a good partner in doing business?
7.9
164
7.4
212
Product Direction (% positive)
7.7
314
7.0
429
Features by Category
Sales Force Automation
8.1
37
|
Verified
8.5
137
|
Verified
7.5
29
7.9
95
|
Verified
7.6
34
|
Verified
7.8
125
|
Verified
7.7
35
|
Verified
8.3
139
|
Verified
7.2
30
|
Verified
7.6
101
|
Verified
7.1
28
|
Verified
8.3
128
7.4
29
|
Verified
8.0
114
|
Verified
7.0
27
|
Verified
8.1
114
|
Verified
7.5
30
|
Verified
8.4
124
|
Verified
Marketing Automation
7.3
35
|
Verified
7.3
85
|
Verified
7.7
32
|
Verified
7.2
88
|
Verified
7.2
35
|
Verified
7.4
94
|
Verified
6.7
32
|
Verified
7.4
76
|
Verified
Customer Support
7.0
33
|
Verified
8.4
127
6.6
33
|
Verified
7.6
125
|
Verified
6.5
33
|
Verified
7.7
119
6.2
31
|
Verified
7.5
82
6.9
30
|
Verified
7.9
108
Reporting & Analytics
7.0
30
|
Verified
7.5
139
|
Verified
7.1
33
|
Verified
7.3
137
|
Verified
6.8
28
|
Verified
7.5
112
Mobile & Social
7.9
26
|
Verified
Feature Not Available
8.4
24
|
Verified
Feature Not Available
7.9
25
|
Verified
6.8
95
|
Verified
Platform
7.2
12
|
Verified
7.4
81
7.6
13
|
Verified
7.9
86
7.6
13
|
Verified
8.2
86
8.1
7
|
Verified
7.6
53
8.1
9
|
Verified
7.3
57
7.8
10
|
Verified
7.0
74
7.1
13
|
Verified
8.0
83
8.1
9
|
Verified
7.3
77
Integration
8.0
11
|
Verified
7.7
79
7.1
12
|
Verified
8.0
78
7.8
10
|
Verified
8.5
75
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Ticket and Case Management
9.0
10
|
Verified
8.5
233
9.0
10
|
Verified
8.3
230
9.0
10
|
Verified
8.3
225
8.8
10
|
Verified
8.4
214
8.5
10
|
Verified
8.1
201
8.5
10
|
Verified
7.8
216
8.2
10
|
Verified
8.3
224
8.5
10
|
Verified
8.4
167
Generative AI
Not enough data
6.3
9
Not enough data
6.1
9
Agentic AI - Help Desk
Not enough data
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Communication Channels
9.2
10
|
Verified
7.6
178
8.2
10
|
Verified
8.5
212
8.0
10
|
Verified
7.7
137
7.5
10
|
Verified
7.1
109
7.8
9
|
Verified
7.5
77
Platform
6.3
5
6.5
85
7.8
6
|
Verified
7.7
96
8.0
5
|
Verified
8.4
104
8.0
5
|
Verified
7.8
89
7.2
6
|
Verified
7.5
195
8.9
6
|
Verified
7.5
203
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Project Management
Not enough data
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Accounting
Not enough data
6.7
48
Not enough data
7.3
49
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Portfolio Management
Not enough data
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Analytics
Not enough data
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Administration
Not enough data
7.2
49
Not enough data
7.5
50
Not enough data
7.4
47
Platform
Not enough data
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
Not enough data
5.6
46
Not enough data
4.8
43
Generative AI
Not enough data
4.2
28
Not enough data
4.3
28
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
7.7
96
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.2
18
Not enough data
6.8
18
Not enough data
7.5
17
Not enough data
Customizations
6.8
17
Not enough data
7.4
17
Not enough data
7.8
17
Not enough data
7.1
16
Not enough data
6.9
17
Not enough data
Generative AI
Not enough data
Not enough data
Incident Management
Not enough data
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Reporting
Not enough data
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Access & Usability
Not enough data
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Agentic AI - Service Desk
Not enough data
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Categories
Categories
Shared Categories
Agile CRM and ConnectWise PSA are categorized as Marketing Automation, Help Desk, and CRM
Unique Categories
Agile CRM is categorized as Landing Page Builders, Pop-Up Builder, Email Tracking, Live Chat, and Online Form Builder
ConnectWise PSA is categorized as Professional Services Automation and Service Desk
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.3%
Information Technology and Services
13.3%
Computer Software
6.8%
Financial Services
4.5%
Internet
4.2%
Other
55.8%
Information Technology and Services
59.3%
Computer & Network Security
8.7%
Computer Networking
5.4%
Computer Software
4.2%
Telecommunications
3.2%
Other
19.2%
Alternatives
Discussions
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
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