# Agile CRM vs Close Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Close excels in user experience, with many users appreciating its streamlined communication features. One user highlighted the ability to call, email, or text directly from the platform, making it a comprehensive tool for managing client interactions.
- **Users say** that Agile CRM offers a solid solution for small businesses, particularly praising its unified contact timeline. Reviewers noted that it effectively organizes customer data, sales tracking, and communication, which is crucial for maintaining visibility into customer interactions.
- **According to verified reviews** , Close stands out for its ease of setup and implementation. Users found the onboarding process friendly and intuitive, allowing them to quickly integrate the software into their daily operations without significant hurdles.
- **Reviewers mention** that while Agile CRM is budget-friendly with a $0 entry-level price, it sometimes struggles to meet specific workflow needs. Users have pointed out configuration challenges that can hinder its effectiveness in more complex environments.
- **G2 reviewers highlight** that Close provides superior support quality, with many users appreciating the responsive customer service. This aspect is particularly important for businesses that rely on timely assistance to resolve issues and maintain productivity.
- **Users report** that Agile CRM, while effective for basic needs, may not offer the same level of advanced features as Close. For instance, Close's robust task and follow-up management capabilities were noted as significant advantages, helping users stay organized and proactive in their client engagements.



| | Agile CRM | Close | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 368 | 2,045 | 
| **Largest Market Segment** | Small-Business (76.6% of reviews) | Small-Business (79.1% of reviews) | 
| **Entry Level Price** | $0 per month | $9.00 1 Seat Per Month | 

---
## Top Pros & Cons

### Agile CRM

Pros:
- Ease of Use (4 reviews)
- Effective (4 reviews)

Cons:
- Not Intuitive (4 reviews)
- Poor Customer Support (4 reviews)

### Close

Pros:
- Ease of Use (753 reviews)
- Helpful (441 reviews)

Cons:
- Missing Features (244 reviews)
- Call Issues (181 reviews)

---
## Ratings Comparison
| Rating | Agile CRM | Close | 
|---|---|---|
  | **Meets Requirements** | 8.1 (323 reviews) | 9.1 (1759 reviews) | 
  | **Ease of Use** | 8.1 (323 reviews) | 9.2 (1804 reviews) | 
  | **Ease of Setup** | 7.8 (178 reviews) | 9.0 (1141 reviews) | 
  | **Ease of Admin** | 8.2 (166 reviews) | 9.0 (568 reviews) | 
  | **Quality of Support** | 7.9 (316 reviews) | 9.3 (1573 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (165 reviews) | 9.3 (563 reviews) | 
  | **Product Direction (% positive)** | 7.7 (319 reviews) | 9.5 (1773 reviews) | 

---
## Pricing

### Agile CRM

#### Entry-Level Pricing

Plan: Free

Price: $0 per month

Description: For 10 Users

Key Features:
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring

[Browse all 4 editions](https://www.g2.com/products/agile-crm/pricing)

#### Free Trial

Yes

### Close

#### Entry-Level Pricing

Plan: Solo

Price: $9.00 1 Seat Per Month

Description: Built for the individual who wants every lead, pipeline, and conversation in one place.

Key Features:
- 1 user included

[Browse all 4 editions](https://www.g2.com/products/close/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 7.4/10 | 50 |
| **Close** | 8.6/10 | 1532 |

#### Sales Force Automation

| Feature | Agile CRM | Close | 
|---|---|---|
| **Contact & Account Management** | 8.2 (40 reviews) ✓ Verified | 9.0 (1367 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 7.5 (29 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 7.7 (38 reviews) ✓ Verified | 9.0 (1366 reviews) ✓ Verified | 
| **Task / Activity Management** | 7.8 (38 reviews) ✓ Verified | 9.0 (1396 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.2 (30 reviews) ✓ Verified | 8.3 (1167 reviews) | 
| **Desktop Integration** | 7.2 (29 reviews) ✓ Verified | 9.1 (1311 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.4 (29 reviews) ✓ Verified | 8.4 (1124 reviews) | 
| **Quote & Order Management** | 7.0 (27 reviews) ✓ Verified | 8.3 (1132 reviews) | 
| **Customer Contract Management** | 7.5 (30 reviews) ✓ Verified | 8.4 (1163 reviews) | 

#### Marketing Automation

| Feature | Agile CRM | Close | 
|---|---|---|
| **Email Marketing** | 7.4 (37 reviews) ✓ Verified | 8.7 (1264 reviews) | 
| **Campaign Management** | 7.7 (33 reviews) ✓ Verified | 8.5 (1219 reviews) | 
| **Lead Management** | 7.2 (36 reviews) ✓ Verified | 9.2 (1346 reviews) | 
| **Marketing ROI Analytics** | 6.7 (32 reviews) ✓ Verified | 8.2 (1134 reviews) | 

#### Customer Support

| Feature | Agile CRM | Close | 
|---|---|---|
| **Case Management** | 7.0 (34 reviews) ✓ Verified | 8.7 (1217 reviews) ✓ Verified | 
| **Customer Support Portal** | 6.6 (33 reviews) ✓ Verified | 8.7 (1227 reviews) ✓ Verified | 
| **Knowledge Base** | 6.5 (33 reviews) ✓ Verified | 8.7 (1261 reviews) ✓ Verified | 
| **Call Center Features** | 6.4 (32 reviews) ✓ Verified | 8.7 (1255 reviews) ✓ Verified | 
| **Support Analytics** | 6.9 (30 reviews) ✓ Verified | 8.6 (1201 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agile CRM | Close | 
|---|---|---|
| **Reporting** | 6.9 (31 reviews) ✓ Verified | 8.7 (1264 reviews) ✓ Verified | 
| **Dashboards** | 7.1 (34 reviews) ✓ Verified | 8.8 (1284 reviews) ✓ Verified | 
| **Forecasting** | 6.8 (28 reviews) ✓ Verified | 8.2 (1143 reviews) | 

#### Mobile & Social

| Feature | Agile CRM | Close | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (27 reviews) ✓ Verified | 8.2 (1076 reviews) | 
| **Social Network Integration** | 8.5 (25 reviews) ✓ Verified | 7.9 (1099 reviews) | 
| **Mobile User Support** | 7.9 (25 reviews) ✓ Verified | 8.2 (1090 reviews) | 

#### Platform

| Feature | Agile CRM | Close | 
|---|---|---|
| **Customization** | 7.3 (14 reviews) ✓ Verified | 8.7 (1198 reviews) ✓ Verified | 
| **Workflow Capability** | 7.6 (16 reviews) ✓ Verified | 8.8 (1218 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.6 (13 reviews) ✓ Verified | 8.9 (1198 reviews) | 
| **Internationalization** | 8.1 (7 reviews) ✓ Verified | 8.5 (1125 reviews) | 
| **Sandbox / Test Environments** | 8.1 (9 reviews) ✓ Verified | 8.0 (1071 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.8 (10 reviews) ✓ Verified | 8.4 (1098 reviews) | 
| **Performance and Reliability** | 6.9 (18 reviews) ✓ Verified | 9.1 (1219 reviews) ✓ Verified | 
| **Output Document Generation** | 8.1 (9 reviews) ✓ Verified | 8.5 (1116 reviews) | 

#### Integration

| Feature | Agile CRM | Close | 
|---|---|---|
| **Data Import & Export Tools** | 7.8 (12 reviews) ✓ Verified | 8.8 (1124 reviews) ✓ Verified | 
| **Integration APIs** | 7.1 (12 reviews) ✓ Verified | 8.7 (1126 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.5 (12 reviews) ✓ Verified | 8.5 (1061 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (83 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (81 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (82 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.7 (82 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (81 reviews) | 
| **Decision Making** | Not enough data | 8.7 (81 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 7.9/10 | 25 |
| **Close** | N/A | N/A |

#### Email Marketing

| Feature | Agile CRM | Close | 
|---|---|---|
| **Building and Personalizing Emails** | 7.4 (21 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 7.1 (21 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 6.7 (21 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 7.5 (21 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | Agile CRM | Close | 
|---|---|---|
| **Landing Pages and Forms** | 7.5 (21 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | 8.0 (19 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | 7.8 (17 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | 7.5 (18 reviews) ✓ Verified | Not enough data | 
| **Search Tracking and Optimization** | 7.7 (17 reviews) ✓ Verified | Not enough data | 

#### Lead Management

| Feature | Agile CRM | Close | 
|---|---|---|
| **Marketing Lead Database** | 7.9 (21 reviews) ✓ Verified | Not enough data | 
| **Data Quality Management** | 7.5 (20 reviews) ✓ Verified | Not enough data | 
| **Segmentation** | 7.2 (19 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | 7.8 (20 reviews) ✓ Verified | Not enough data | 
| **Lead Nurturing** | 7.0 (22 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | 7.4 (20 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | 8.1 (20 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | 7.9 (20 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | Agile CRM | Close | 
|---|---|---|
| **Program Management** | 7.9 (21 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | 8.2 (19 reviews) ✓ Verified | Not enough data | 
| **Calendaring** | 8.3 (19 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | 8.5 (18 reviews) | Not enough data | 

#### Social

| Feature | Agile CRM | Close | 
|---|---|---|
| **Social Listening** | 8.0 (17 reviews) ✓ Verified | Not enough data | 
| **Social Sharing** | 8.4 (17 reviews) ✓ Verified | Not enough data | 
| **Social Campaigns** | 8.8 (17 reviews) ✓ Verified | Not enough data | 
| **Social Media Engagement** | 8.4 (17 reviews) ✓ Verified | Not enough data | 
| **Social Media Advertising** | 8.0 (17 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agile CRM | Close | 
|---|---|---|
| **Basic Reporting** | 8.6 (20 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.9 (19 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | 7.7 (18 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | 8.7 (19 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | 8.0 (18 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agile CRM | Close | 
|---|---|---|
| **Customization ** | 8.0 (5 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.0 (5 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.3 (5 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.7 (5 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Agile CRM | Close | 
|---|---|---|
| **Data Import & Export Tools** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.5 (6 reviews) ✓ Verified | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 8.5/10 | 15 |
| **Close** | N/A | N/A |

#### Ticket and Case Management

| Feature | Agile CRM | Close | 
|---|---|---|
| **Ticket creation user experience** | 9.1 (9 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 9.3 (9 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 9.1 (9 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 9.1 (9 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 8.5 (9 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 8.7 (9 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 8.1 (9 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 8.7 (9 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Agile CRM | Close | 
|---|---|---|
| **Customer Portal** | 9.3 (9 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 8.3 (9 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.0 (9 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | 7.4 (9 reviews) ✓ Verified | Not enough data | 
| **Voice** | 7.8 (9 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agile CRM | Close | 
|---|---|---|
| **Mobile User Support** | 6.3 (5 reviews) | Not enough data | 
| **Customization ** | 7.8 (6 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.0 (5 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.0 (5 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 7.2 (6 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.9 (6 reviews) ✓ Verified | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | 8.9/10 | 147 |

#### Lead Facilitation

| Feature | Agile CRM | Close | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 7.9 (134 reviews) | 
| **Lead Qualification** | Not enough data | 8.6 (134 reviews) | 
| **Lead Follow-up** | Not enough data | 9.0 (141 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.6 (135 reviews) | 

#### Organization

| Feature | Agile CRM | Close | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.2 (137 reviews) | 
| **Data Entry** | Not enough data | 8.9 (134 reviews) | 
| **Integrations / APIs** | Not enough data | 8.9 (134 reviews) | 

#### Performance Analysis

| Feature | Agile CRM | Close | 
|---|---|---|
| **Coaching ** | Not enough data | 8.2 (128 reviews) | 
| **Peformance Tracking** | Not enough data | 8.9 (135 reviews) | 

#### Sales Analysis

| Feature | Agile CRM | Close | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.3 (135 reviews) | 
| **Sales Forecasting ** | Not enough data | 8.6 (135 reviews) | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (83 reviews) | 
| **AI Text Summarization** | Not enough data | 8.7 (83 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.8 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.5 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 9.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.8 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (10 reviews) | 
| **Decision Making** | Not enough data | 9.8 (9 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | 8.6/10 | 229 |

#### Integrated Workflows

| Feature | Agile CRM | Close | 
|---|---|---|
| **Task Management** | Not enough data | 9.1 (221 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.1 (224 reviews) | 
| **Calls and Voice** | Not enough data | 9.0 (216 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.7 (213 reviews) | 
| **CRM Integration** | Not enough data | 9.0 (218 reviews) | 
| **Calendar** | Not enough data | 9.0 (222 reviews) | 
| **Shared Records** | Not enough data | 8.9 (221 reviews) | 

#### Repeatability and Reportability

| Feature | Agile CRM | Close | 
|---|---|---|
| **Content Management** | Not enough data | 8.6 (216 reviews) | 
| **Workflow Management** | Not enough data | 8.9 (216 reviews) | 
| **Workflow Performance** | Not enough data | 8.9 (207 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.3 (205 reviews) | 
| **Gamification** | Not enough data | 7.8 (202 reviews) | 

#### AI and Automation

| Feature | Agile CRM | Close | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.2 (195 reviews) | 
| **Lead Scoring** | Not enough data | 8.1 (198 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.2 (191 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.9 (199 reviews) | 
| **Machine Learning** | Not enough data | 7.8 (197 reviews) | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (198 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (33 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (33 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (32 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (33 reviews) | 
| **Decision Making** | Not enough data | 8.9 (33 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | 9.1/10 | 156 |

#### Dialing Options

| Feature | Agile CRM | Close | 
|---|---|---|
| **Preview Dialing** | Not enough data | 9.1 (151 reviews) | 
| **Progressive Dialing** | Not enough data | 9.2 (152 reviews) | 
| **Predictive Dialing** | Not enough data | 9.4 (17 reviews) | 

#### Agent Tools

| Feature | Agile CRM | Close | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | 8.6 (147 reviews) | 
| **Callback Scheduling ** | Not enough data | 8.8 (143 reviews) | 
| **Call Recording ** | Not enough data | 9.4 (148 reviews) | 

#### Automation

| Feature | Agile CRM | Close | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | 8.9 (142 reviews) | 
| **Interactive Voice Response (IVR)** | Not enough data | 8.5 (143 reviews) | 
| **Call Scrubbing** | Not enough data | 8.6 (143 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Agile CRM | Close | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | 9.4 (17 reviews) | 
| **Compliance Monitoring** | Not enough data | 9.3 (17 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | 9.5 (17 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | 8.9/10 | 313 |

#### Text Messaging

| Feature | Agile CRM | Close | 
|---|---|---|
| **Bulk SMS** | Not enough data | 8.8 (266 reviews) ✓ Verified | 
| **Two-Way Text Messaging** | Not enough data | 9.3 (288 reviews) ✓ Verified | 
| **Text Scheduler** | Not enough data | 9.3 (283 reviews) ✓ Verified | 
| **Automatic Replies** | Not enough data | 8.7 (268 reviews) ✓ Verified | 
| **Automatic URL Shortening** | Not enough data | 8.4 (253 reviews) | 
| **MMS Marketing** | Not enough data | 8.7 (258 reviews) | 
| **Personalization** | Not enough data | 8.9 (257 reviews) | 
| **Transactional SMS** | Not enough data | Feature Not Available | 

#### SMS Platform

| Feature | Agile CRM | Close | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (281 reviews) ✓ Verified | 
| **Automation** | Not enough data | 9.1 (277 reviews) ✓ Verified | 
| **White Label** | Not enough data | Feature Not Available | 
| **Text-to-Landline** | Not enough data | Feature Not Available | 
| **Short Codes** | Not enough data | Feature Not Available | 
| **API Integration** | Not enough data | 9.1 (264 reviews) ✓ Verified | 

#### Agentic AI - SMS Marketing

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 9.1 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (16 reviews) | 
| **Decision Making** | Not enough data | 8.6 (16 reviews) | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | 8.5/10 | 117 |

#### Channels

| Feature | Agile CRM | Close | 
|---|---|---|
| **Multi-Channel Coverage** | Not enough data | 8.6 (107 reviews) | 
| **Open Listening** | Not enough data | 8.6 (108 reviews) | 
| **Physical Media** | Not enough data | 8.0 (108 reviews) | 

#### Design

| Feature | Agile CRM | Close | 
|---|---|---|
| **Communications Strategy Development** | Not enough data | 8.5 (110 reviews) | 
| **Create Content** | Not enough data | 7.9 (107 reviews) | 
| **Personalization** | Not enough data | 8.9 (108 reviews) | 
| **Inbound Identification** | Not enough data | 8.9 (107 reviews) | 
| **Regulatory Compliance** | Not enough data | 9.0 (104 reviews) | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (104 reviews) | 
| **AI Text Summarization** | Not enough data | 8.8 (103 reviews) | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | N/A | N/A |

#### Design and Customization

| Feature | Agile CRM | Close | 
|---|---|---|
| **Pre-Designed Templates** | Not enough data | Not enough data | 
| **Pop-Up Types** | Not enough data | Not enough data | 
| **No-Code Customization** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 

#### Campaigns

| Feature | Agile CRM | Close | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Triggered Campaigns** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Integrations

| Feature | Agile CRM | Close | 
|---|---|---|
| **CRM/Email Integrations** | Not enough data | Not enough data | 
| **WCM Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 
| **Social Media Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | N/A | N/A |

#### Page Customization

| Feature | Agile CRM | Close | 
|---|---|---|
| **Drag and Drop** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Advanced Customization** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 

#### Page Optimization

| Feature | Agile CRM | Close | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Responsive** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **SEO** | Not enough data | Not enough data | 

#### Integrations

| Feature | Agile CRM | Close | 
|---|---|---|
| **E-Commerce Integration** | Not enough data | Not enough data | 
| **Email Marketing Integration** | Not enough data | Not enough data | 
| **Domain Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Agile CRM | Close | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | N/A | N/A |

#### Customization

| Feature | Agile CRM | Close | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Multi-page Forms** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Agile CRM | Close | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | 9.3/10 | 42 |

#### Platform

| Feature | Agile CRM | Close | 
|---|---|---|
| **Omnichannel** | Not enough data | 8.6 (38 reviews) | 
| **Mobile Access** | Not enough data | 9.1 (39 reviews) | 
| **Queue Management** | Not enough data | 9.2 (39 reviews) | 
| **Call Routing** | Not enough data | 9.3 (39 reviews) | 
| **Call Back** | Not enough data | 9.2 (38 reviews) | 
| **IVR** | Not enough data | 8.6 (38 reviews) | 
| **Automatic Call Distribution** | Not enough data | 9.0 (38 reviews) | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 9.1 (38 reviews) | 

#### Workforce Management

| Feature | Agile CRM | Close | 
|---|---|---|
| **Call Monitoring** | Not enough data | 9.3 (39 reviews) | 
| **Performance Evaluation** | Not enough data | 9.1 (38 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.8 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.8 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 9.8 (10 reviews) | 

#### Administrative

| Feature | Agile CRM | Close | 
|---|---|---|
| **Call Recording** | Not enough data | 9.7 (41 reviews) | 
| **Reporting & Dashboards** | Not enough data | 9.2 (40 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 8.8/10 | 13 |
| **Close** | N/A | N/A |

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Agile CRM | Close | 
|---|---|---|
| **Pop-up Chat** | 9.3 (7 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 9.0 (7 reviews) ✓ Verified | Not enough data | 
| **Targeted Emails** | 8.8 (7 reviews) ✓ Verified | Not enough data | 
| **In-App Messaging** | 8.3 (6 reviews) ✓ Verified | Not enough data | 
| **Co-Browsing** | 8.7 (5 reviews) | Not enough data | 

####  Internal Use

| Feature | Agile CRM | Close | 
|---|---|---|
| **Customization ** | 7.8 (6 reviews) ✓ Verified | Not enough data | 
| **Conversation Archiving** | 8.8 (7 reviews) ✓ Verified | Not enough data | 
| **Lead Development** | 9.3 (7 reviews) | Not enough data | 
| **Knowledge Base** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Team Inbox ** | 9.0 (7 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.6 (6 reviews) ✓ Verified | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | N/A | N/A |

#### Automation

| Feature | Agile CRM | Close | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Agile CRM | Close | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Agile CRM | Close | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Agile CRM | Close | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | 7.2/10 | 20 |
| **Close** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Agile CRM | Close | 
|---|---|---|
| **Open Rates** | 7.2 (18 reviews) | Not enough data | 
| **Link Activity** | 6.8 (18 reviews) | Not enough data | 
| **Attachment Activity** | 7.5 (17 reviews) | Not enough data | 

#### Customizations

| Feature | Agile CRM | Close | 
|---|---|---|
| **Email Platform Integration** | 6.8 (17 reviews) | Not enough data | 
| **Email Scheduling** | 7.4 (17 reviews) | Not enough data | 
| **Notifications** | 7.8 (17 reviews) | Not enough data | 
| **Email Categorization** | 7.1 (16 reviews) | Not enough data | 
| **Templates** | 6.9 (17 reviews) | Not enough data | 

#### Generative AI

| Feature | Agile CRM | Close | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | 8.7/10 | 176 |

#### Agentic AI - Sales Analytics

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.1 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (18 reviews) | 

#### Data Sourcing

| Feature | Agile CRM | Close | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (164 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (164 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (164 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.8 (168 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (162 reviews) | 

#### Predictive Analytics

| Feature | Agile CRM | Close | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.6 (161 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.7 (161 reviews) | 
| **Risk Analysis** | Not enough data | 8.3 (157 reviews) | 
| **Live Forecasting** | Not enough data | 8.4 (159 reviews) | 

#### Sales Management

| Feature | Agile CRM | Close | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 9.1 (162 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (158 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.8 (158 reviews) | 
| **Activity Tracking** | Not enough data | 9.2 (162 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | 8.9/10 | 714 |

#### Agentic AI - Outbound Call Tracking

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (25 reviews) | 

#### Calling

| Feature | Agile CRM | Close | 
|---|---|---|
| **Record Calls** | Not enough data | 9.2 (666 reviews) | 
| **Generate Location** | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | 9.0 (646 reviews) | 
| **Click-to-Call** | Not enough data | 9.3 (661 reviews) | 
| **Auto Dialer** | Not enough data | 8.8 (32 reviews) | 

#### Contacts

| Feature | Agile CRM | Close | 
|---|---|---|
| **Personalization** | Not enough data | 8.8 (657 reviews) | 
| **Information Locater** | Not enough data | 8.7 (619 reviews) | 
| **Record Prospect Data** | Not enough data | 9.0 (654 reviews) | 

#### Insights

| Feature | Agile CRM | Close | 
|---|---|---|
| **Notes** | Not enough data | 9.3 (677 reviews) | 
| **Daily Summary** | Not enough data | 9.0 (631 reviews) | 
| **Automated Voicemails** | Not enough data | 8.7 (593 reviews) | 
| **Automated Emails** | Not enough data | 9.0 (654 reviews) | 
| **Sorts Prospects** | Not enough data | 8.8 (632 reviews) | 
| **Automated Note Taking** | Not enough data | 9.0 (30 reviews) | 

### Conversational Interface Agents

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | N/A | N/A |

#### Natural Language Interaction - Conversational Interface Agents 

| Feature | Agile CRM | Close | 
|---|---|---|
| **Natural Language Query Understanding** | Not enough data | Not enough data | 
| **Multi-Turn Conversation Management** | Not enough data | Not enough data | 
| **Voice & Text Interface Support** | Not enough data | Not enough data | 

#### Intent & Action Handling - Conversational Interface Agents 

| Feature | Agile CRM | Close | 
|---|---|---|
| **Data Retrieval from Connected Systems** | Not enough data | Not enough data | 
| **Intent Recognition & Mapping** | Not enough data | Not enough data | 
| **Action & Workflow Triggering** | Not enough data | Not enough data | 

#### Context & Personalization - Conversational Interface Agents 

| Feature | Agile CRM | Close | 
|---|---|---|
| **Conversation Context Persistence** | Not enough data | Not enough data | 
| **User Identity & Permission Awareness** | Not enough data | Not enough data | 

#### Enterprise Integration & Deployment - Conversational Interface Agents 

| Feature | Agile CRM | Close | 
|---|---|---|
| **Enterprise Application Integrations** | Not enough data | Not enough data | 
| **Security & Access Controls** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Agile CRM** | N/A | N/A |
| **Close** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Agile CRM | Close | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Agile CRM (7):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Help Desk Software](https://www.g2.com/categories/help-desk), [Live Chat Software](https://www.g2.com/categories/live-chat), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Close (10):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)


---
## Reviewer Demographics

### By Company Size

| Segment | Agile CRM | Close | 
|---|---|---|
| **Small-Business** | 76.6% | 79.1% | 
| **Mid-Market** | 15.6% | 20.2% | 
| **Enterprise** | 7.8% | 0.6% | 

### By Industry

#### Agile CRM

- **Marketing and Advertising:** 15.1%
- **Information Technology and Services:** 13.4%
- **Computer Software:** 7.0%
- **Financial Services:** 4.5%
- **Internet:** 4.2%
- **Management Consulting:** 3.9%
- **Professional Training & Coaching:** 2.8%
- **Health, Wellness and Fitness:** 2.5%
- **Real Estate:** 2.5%
- **Retail:** 2.2%
- **Other:** 41.9%

#### Close

- **Marketing and Advertising:** 14.9%
- **Computer Software:** 8.7%
- **Real Estate:** 8.0%
- **Financial Services:** 6.7%
- **Information Technology and Services:** 5.6%
- **Consulting:** 5.4%
- **Professional Training & Coaching:** 4.2%
- **Insurance:** 2.9%
- **Health, Wellness and Fitness:** 2.8%
- **Consumer Services:** 2.5%
- **Other:** 38.3%

---
## Alternatives

### Alternatives to Agile CRM

- [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (690 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14708 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14853 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1441 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)

### Alternatives to Close

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14708 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9689 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (646 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1545 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews)

---
## Top Discussions

### Agile CRM

- Title: [What is Agile CRM used for?](https://www.g2.com/discussions/what-is-agile-crm-used-for) — 1 comment
  > **Top comment:** "Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with..."
- Title: [Why are you tear down their state-of-the-art product?](https://www.g2.com/discussions/why-are-you-tear-down-their-state-of-the-art-product) — 1 comment, 2 upvotes
  > **Top comment:** "They keep pushing their new product, and AgileCRM is not being maintained.  Campaigns are not working and no one is fixing it.  We are looking to switch."
- Title: [Any power users who are making Agile deliver ?](https://www.g2.com/discussions/13657-any-power-users-who-are-making-agile-deliver) — 1 comment, 1 upvote
  > **Top comment:** "I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.

Could you use tags to..."

### Close

- Title: [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) — 2 comments
  > **Top comment:** "CRM"
- Title: [How long does it take to generate a new integration?](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) — 2 comments, 1 upvote
  > **Top comment:** "Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website..."
- Title: [how do I integrate WhatsApp?](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) — 2 comments, 1 upvote
  > **Top comment:** "You can use Zapier or use API's to link them manually."
- Title: [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation..."
- Title: [How fast does close read the feedback provided?](https://www.g2.com/discussions/50910-how-fast-does-close-read-the-feedback-provided) — 1 comment, 1 upvote
  > **Top comment:** "Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agile-crm-vs-close)