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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (82.5% of reviews)
Entry-Level Pricing
$0 per month
$20.00 1 User Per Month
Agile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansApptivo
Star Rating
(217)4.4 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Apptivo excels in Quality of Support with a score of 9.0, while Agile CRM falls behind at 8.0. Reviewers mention that Apptivo's support team is responsive and helpful, making it easier for small businesses to resolve issues quickly.
- Reviewers mention that Apptivo's Sales Force Automation features, particularly in Contact & Account Management (8.3), are more robust compared to Agile CRM's score of 7.7. Users appreciate the intuitive interface and comprehensive management tools offered by Apptivo.
- Users on G2 highlight that Apptivo's Ticket and Case Management system is superior, scoring 9.0 for both ticket creation and response user experience, while Agile CRM scores 9.0 and 9.0 respectively but lacks some advanced features. Reviewers say that Apptivo's workflow capabilities and SLA management are particularly effective.
- G2 users report that Apptivo's Customization options (8.2) are more flexible than Agile CRM's (7.4). Users mention that Apptivo allows for extensive no-code customization, enabling businesses to tailor the software to their specific needs.
- Reviewers mention that Agile CRM offers a more affordable entry-level price at $0 per month, which is appealing for startups and small businesses. However, users say that Apptivo's starting price of $20.00 is justified by its extensive features and better overall ratings.
- Users report that Apptivo's Reporting & Analytics capabilities (7.1) are more comprehensive than Agile CRM's (7.0). Reviewers mention that Apptivo provides better dashboards and forecasting tools, which are crucial for tracking business performance effectively.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
Apptivo
Lite
$20.00
1 User Per Month
- 18 Apps
- 100 Custom Fields per app
- 25 Workflows
Free Trial
Agile CRM
Free Trial is available
Apptivo
Free Trial is available
Ratings
Meets Requirements
8.1
314
8.5
173
Ease of Use
8.1
313
8.3
179
Ease of Setup
7.8
167
7.8
108
Ease of Admin
8.1
162
8.1
103
Quality of Support
7.9
307
9.1
171
Has the product been a good partner in doing business?
8.0
161
9.0
101
Product Direction (% positive)
7.6
310
8.7
172
Features by Category
Sales Force Automation
7.8
32
|
Verified
8.3
105
|
Verified
7.5
28
6.6
67
7.4
31
|
Verified
7.6
99
|
Verified
7.6
33
|
Verified
8.1
92
|
Verified
7.1
29
|
Verified
7.1
63
|
Verified
7.1
28
|
Verified
7.2
75
|
Verified
7.4
29
|
Verified
7.7
78
|
Verified
7.0
27
|
Verified
7.7
76
|
Verified
7.5
29
|
Verified
7.6
77
|
Verified
Marketing Automation
7.0
32
|
Verified
6.9
77
|
Verified
7.7
30
|
Verified
7.1
69
|
Verified
7.1
33
|
Verified
7.9
91
|
Verified
6.6
31
|
Verified
6.3
62
Customer Support
6.9
31
|
Verified
7.6
75
|
Verified
6.5
32
|
Verified
8.0
76
|
Verified
6.5
32
|
Verified
7.6
74
|
Verified
6.2
31
|
Verified
7.9
70
6.9
30
|
Verified
7.7
66
|
Verified
Reporting & Analytics
7.1
29
|
Verified
7.0
83
|
Verified
7.0
32
|
Verified
7.8
85
|
Verified
6.8
28
|
Verified
6.5
63
|
Verified
Mobile & Social
7.8
25
|
Verified
6.4
63
8.4
24
|
Verified
6.6
65
7.8
24
|
Verified
7.4
70
|
Verified
Platform
7.4
11
|
Verified
8.1
82
|
Verified
7.5
10
|
Verified
7.7
73
|
Verified
7.5
12
|
Verified
8.2
78
|
Verified
8.1
7
|
Verified
7.0
61
8.1
9
|
Verified
6.0
55
7.8
10
|
Verified
7.1
64
|
Verified
6.9
12
|
Verified
8.1
72
|
Verified
8.1
8
|
Verified
7.4
66
|
Verified
Integration
8.0
11
|
Verified
7.5
70
|
Verified
7.3
11
|
Verified
6.8
59
|
Verified
7.8
10
|
Verified
6.6
54
Generative AI
Not enough data
6.9
24
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Ticket and Case Management
9.0
10
|
Verified
9.3
10
|
Verified
9.0
10
|
Verified
9.3
10
|
Verified
9.0
10
|
Verified
8.6
11
|
Verified
8.8
10
|
Verified
8.7
10
|
Verified
8.5
10
|
Verified
7.8
10
8.5
10
|
Verified
8.2
10
|
Verified
8.2
10
|
Verified
8.2
11
8.5
10
|
Verified
9.1
11
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.2
10
|
Verified
8.3
10
|
Verified
8.2
10
|
Verified
8.8
11
|
Verified
8.0
10
|
Verified
9.1
11
7.5
10
|
Verified
7.8
10
7.8
9
|
Verified
7.7
10
|
Verified
Platform
6.3
5
9.2
6
|
Verified
7.8
6
|
Verified
9.0
8
|
Verified
8.0
5
|
Verified
9.6
8
|
Verified
8.0
5
|
Verified
6.3
5
|
Verified
7.2
6
|
Verified
9.7
10
|
Verified
8.9
6
|
Verified
9.0
10
|
Verified
Tasks
Not enough data
8.3
21
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
8.3
22
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.1
21
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
21
|
Verified
Not enough data
Feature Not Available
Projects
Not enough data
8.7
19
|
Verified
Not enough data
8.4
19
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
20
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
18
|
Verified
Not enough data
7.5
17
|
Verified
Resource Management
Not enough data
8.2
18
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
7.9
21
|
Verified
Project Monitoring
Not enough data
7.9
16
|
Verified
Not enough data
7.9
16
|
Verified
Not enough data
8.6
20
|
Verified
Generative AI
Not enough data
7.1
7
Not enough data
7.1
7
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
8.8
17
Not enough data
8.7
18
Not enough data
8.6
16
Bill Processing
Not enough data
8.6
17
Not enough data
7.9
15
Not enough data
8.3
17
Integration
Not enough data
8.3
16
Not enough data
8.8
16
Not enough data
7.7
15
Agentic AI - Billing
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
9.0
8
|
Verified
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Generative AI
Not enough data
6.9
6
Not enough data
6.9
6
Before the Job
Not enough data
9.0
23
Not enough data
7.8
20
Not enough data
8.1
24
Not enough data
8.2
20
On the Job
Not enough data
7.8
20
Not enough data
7.9
21
Not enough data
8.0
19
Not enough data
7.9
21
Not enough data
8.3
18
After the Job
Not enough data
7.9
22
Not enough data
7.0
20
Not enough data
8.3
20
Not enough data
8.5
21
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.2
18
Not enough data
6.8
18
Not enough data
7.5
17
Not enough data
Customizations
6.8
17
Not enough data
7.4
17
Not enough data
7.8
17
Not enough data
7.1
16
Not enough data
6.9
17
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
Not enough data
7.5
19
Not enough data
8.1
20
Not enough data
7.9
19
Client Invoicing
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.0
16
Administration
Not enough data
8.3
16
Not enough data
8.2
17
Not enough data
8.6
17
Not enough data
8.6
14
Not enough data
8.8
17
Platform
Not enough data
8.5
17
Not enough data
9.4
14
Not enough data
9.0
13
Not enough data
9.0
17
Not enough data
8.4
15
Not enough data
Feature Not Available
Categories
Categories
Unique Categories
Agile CRM is categorized as Marketing Automation, Landing Page Builders, Pop-Up Builder, Email Tracking, Live Chat, and Online Form Builder
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Apptivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Information Technology and Services
6.6%
Construction
6.6%
Marketing and Advertising
6.1%
Telecommunications
3.8%
Real Estate
3.8%
Other
73.1%
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
Do I have to pay for each app I use?
1 Comment
Official Response from Apptivo
No, all apps are included within the single monthly price, offering unparalleled value for your business.Read more
Can I access Apptivo Apps using my Mobile phone?
1 Comment
Official Response from Apptivo
Apptivo is accessible through all mobile phones using our Android, iOS, or Windows apps. You can also use your mobile web browser to access Apptivo as well.Read more
Do I need an experienced IT consultant to setup/manage my account?
1 Comment
Official Response from Apptivo
No that’s not needed. If you are just getting started, you should be able to navigate around the various Apps and get started with the ones that are most...Read more
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