# Agentforce Sales (formerly Salesforce Sales Cloud) vs OneHash CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in automating administrative tasks, significantly reducing the mental load for users. Features like automated follow-ups and real-time insights into customer data allow for personalized outreach at scale, making it a powerful tool for sales teams.
- **Users say** OneHash CRM offers a user-friendly interface that is particularly beneficial for small businesses. Reviewers appreciate its ease of use and quick data demonstration, which can help teams get up and running without extensive training.
- **According to verified reviews** , Agentforce Sales has a robust implementation process, with many users highlighting the intuitive onboarding wizard that facilitates a smooth setup. This is a notable advantage for organizations looking to minimize downtime during the transition.
- **Reviewers mention** that OneHash CRM shines in its customer support, with many users praising the responsiveness and helpfulness of the support team. This can be a crucial factor for small businesses that may require more hands-on assistance as they navigate the software.
- **G2 reviewers highlight** that Agentforce Sales provides a comprehensive view of pipeline and forecasting, which is enhanced by AI-driven features that keep deals moving forward. This capability is particularly valuable for mid-market companies aiming to optimize their sales processes.
- **Users report** that while OneHash CRM has strong features for managing multiple currencies, it may lack some of the advanced functionalities found in Agentforce Sales, which could limit its effectiveness for larger organizations with more complex sales needs.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 25,791 | 71 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (75.4% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | Free Trial 7 OneHash CRM Per Month | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### OneHash CRM

Pros:
- Ease of Use (18 reviews)
- Comprehensive Features (10 reviews)

Cons:
- Learning Curve (10 reviews)
- Limited Customization (9 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14184 reviews) | 8.8 (51 reviews) | 
  | **Ease of Use** | 8.2 (18182 reviews) | 8.3 (51 reviews) | 
  | **Ease of Setup** | 7.8 (9117 reviews) | 8.3 (36 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 8.6 (33 reviews) | 
  | **Quality of Support** | 8.1 (12384 reviews) | 8.9 (47 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4462 reviews) | 8.4 (30 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13805 reviews) | 8.2 (46 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### OneHash CRM

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial 7 OneHash CRM Per Month

Description: Reap the Benefits of our Exclusive Deal
Instead of our regular $10 per user/per month pricing,
we’re offering an unlimited users deal.

Key Features:
- Multi company, 
- Multi Language
- Drip Campaign

[Browse all 4 editions](https://www.g2.com/products/onehash-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11157 |
| **OneHash CRM** | 8.8/10 | 40 |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9628 reviews) ✓ Verified | 9.0 (28 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | 8.8 (23 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9350 reviews) ✓ Verified | 8.6 (30 reviews) | 
| **Task / Activity Management** | 8.3 (9559 reviews) ✓ Verified | 8.5 (32 reviews) | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | 8.9 (22 reviews) | 
| **Desktop Integration** | 8.2 (7626 reviews) ✓ Verified | 9.1 (24 reviews) | 
| **Product & Price List Management** | 8.0 (6767 reviews) ✓ Verified | 8.6 (28 reviews) | 
| **Quote & Order Management** | 8.1 (6667 reviews) ✓ Verified | 8.5 (26 reviews) | 
| **Customer Contract Management** | 8.3 (7420 reviews) ✓ Verified | 8.8 (27 reviews) | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Email Marketing** | 8.0 (6681 reviews) ✓ Verified | 8.3 (28 reviews) | 
| **Campaign Management** | 8.1 (7001 reviews) ✓ Verified | 8.6 (28 reviews) | 
| **Lead Management** | 8.5 (8140 reviews) ✓ Verified | 8.8 (33 reviews) | 
| **Marketing ROI Analytics** | 7.9 (5429 reviews) | 9.2 (22 reviews) | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Case Management** | 8.3 (6839 reviews) ✓ Verified | 8.6 (24 reviews) | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | 8.8 (27 reviews) | 
| **Knowledge Base** | 8.2 (6793 reviews) ✓ Verified | 8.5 (27 reviews) | 
| **Call Center Features** | 8.0 (5499 reviews) ✓ Verified | 8.7 (23 reviews) | 
| **Support Analytics** | 8.2 (5989 reviews) ✓ Verified | 8.9 (23 reviews) | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Reporting** | 8.5 (9047 reviews) ✓ Verified | 8.6 (29 reviews) | 
| **Dashboards** | 8.5 (9208 reviews) ✓ Verified | 8.5 (34 reviews) | 
| **Forecasting** | 8.2 (7483 reviews) ✓ Verified | 8.7 (25 reviews) | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5631 reviews) ✓ Verified | 9.0 (22 reviews) | 
| **Social Network Integration** | 7.8 (5247 reviews) ✓ Verified | 8.7 (22 reviews) | 
| **Mobile User Support** | 7.7 (6111 reviews) ✓ Verified | 8.9 (24 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customization** | 8.5 (3692 reviews) ✓ Verified | 9.1 (25 reviews) | 
| **Workflow Capability** | 8.5 (3699 reviews) ✓ Verified | 9.0 (23 reviews) | 
| **User, Role, and Access Management** | 8.6 (3648 reviews) ✓ Verified | 9.3 (30 reviews) | 
| **Internationalization** | 8.4 (2906 reviews) ✓ Verified | 9.0 (22 reviews) | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | 9.6 (19 reviews) | 
| **Document & Content Mgmt.** | 8.1 (3206 reviews) ✓ Verified | 9.0 (19 reviews) | 
| **Performance and Reliability** | 8.7 (3686 reviews) ✓ Verified | 8.8 (24 reviews) | 
| **Output Document Generation** | 8.1 (3032 reviews) | 9.3 (23 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2615 reviews) ✓ Verified | 9.2 (25 reviews) | 
| **Integration APIs** | 8.5 (3108 reviews) ✓ Verified | 8.6 (23 reviews) | 
| **Breadth of Partner Applications** | 8.5 (2920 reviews) ✓ Verified | 9.3 (20 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | 7.6 (901 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (295 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (253 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (273 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (243 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (265 reviews) | Not enough data | 
| **Decision Making** | 8.3 (262 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Sales Compensation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | 9.4/10 | 9 |

#### Sales Rep Portal

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Commission Estimator** | Not enough data | 9.0 (7 reviews) | 
| **Dispute Management** | Not enough data | 9.4 (6 reviews) | 
| **Compensation Statements** | Not enough data | 9.2 (6 reviews) | 
| **Plan Documents and Agreements** | Not enough data | 9.3 (7 reviews) | 
| **Individual and Team Performance Reports** | Not enough data | 8.9 (6 reviews) | 
| **Mobile User Support** | Not enough data | 8.8 (7 reviews) | 

#### Management Portal

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Sales Org Performance Reports** | Not enough data | 10.0 (5 reviews) | 
| **Monitor Sales Rep Performance** | Not enough data | 9.3 (5 reviews) | 
| **Territory Assignments/Management** | Not enough data | 9.4 (6 reviews) | 
| **Quota Assignments/Management** | Not enough data | 9.7 (5 reviews) | 
| **Commission splits and overrides** | Not enough data | 10.0 (5 reviews) | 
| **Workflow and Approvals** | Not enough data | 10.0 (6 reviews) | 
| **Budgeting** | Not enough data | 9.7 (6 reviews) | 

#### Administration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Adjustments/Dispute Resolution** | Not enough data | 8.6 (6 reviews) | 
| **Comp Modeling - Ease of Admin** | Not enough data | 9.0 (7 reviews) | 
| **Comp Modeling - Design Flexibility** | Not enough data | 8.6 (7 reviews) | 
| **Comp Statement Calculation and Distribution** | Not enough data | 8.8 (7 reviews) | 
| **Reports and Dashboards** | Not enough data | 9.2 (8 reviews) | 
| **Sales Hierarchy Management** | Not enough data | 8.8 (7 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 9.8 (7 reviews) | 
| **Financial Integration** | Not enough data | 9.5 (7 reviews) | 
| **HCM/HRIS Integration** | Not enough data | 9.7 (6 reviews) | 
| **Customization** | Not enough data | 10.0 (7 reviews) | 
| **APIs** | Not enough data | 9.5 (7 reviews) | 
| **Internationalization** | Not enough data | 10.0 (6 reviews) | 
| **Performance and Reliability** | Not enough data | 9.8 (7 reviews) | 

#### Agentic AI - Sales Compensation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | 9.5/10 | 8 |

#### General Ledger

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Journal Entries** | Not enough data | 9.4 (6 reviews) | 
| **Tags / Dimensions** | Not enough data | 9.4 (6 reviews) | 
| **Audit Trail** | Not enough data | 9.2 (6 reviews) | 

#### Accounts Receivable

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Invoice Customization** | Not enough data | 10.0 (5 reviews) | 
| **AR Automation** | Not enough data | 9.7 (5 reviews) | 
| **Collections Automation** | Not enough data | 10.0 (5 reviews) | 

#### Accounts Payable

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AP Automation** | Not enough data | 9.3 (5 reviews) | 
| **Payment Processing** | Not enough data | 9.7 (5 reviews) | 
| **Purchase Orders** | Not enough data | 9.7 (5 reviews) | 

#### Other Functionality

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Inventory Tracking / Ordering** | Not enough data | 9.4 (6 reviews) | 
| **Inventory Pricing and Costing** | Not enough data | 9.4 (6 reviews) | 
| **Inventory Reporting** | Not enough data | 9.4 (6 reviews) | 
| **Multi-Entity / Consolidation** | Not enough data | 9.7 (6 reviews) | 
| **Recognition Rules** | Not enough data | 9.7 (6 reviews) | 
| **Reconciliations** | Not enough data | 9.2 (6 reviews) | 
| **Payroll** | Not enough data | 10.0 (6 reviews) | 
| **Time and Expense** | Not enough data | 9.4 (6 reviews) | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Financial Statements** | Not enough data | 9.5 (7 reviews) | 
| **Custom Reporting** | Not enough data | 9.3 (7 reviews) | 
| **Budgeting / Forecasting** | Not enough data | 9.3 (7 reviews) | 
| **Dashboards** | Not enough data | 8.3 (8 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.6 (6 reviews) | 
| **Workflow Capability** | Not enough data | 9.7 (5 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (6 reviews) | 
| **Internationalization** | Not enough data | 9.7 (5 reviews) | 
| **Performance and Reliability** | Not enough data | 9.2 (6 reviews) | 
| **Output Document Generation** | Not enough data | 9.7 (5 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Import and Export Tools** | Not enough data | 9.0 (7 reviews) | 
| **Integration APIs** | Not enough data | 8.8 (8 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 9.0 (7 reviews) | 

#### Cash Flow

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 9.7 (5 reviews) | 
| **Income and Expenses** | Not enough data | 10.0 (5 reviews) | 
| **File Exports** | Not enough data | 10.0 (5 reviews) | 

#### Budgeting & Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Budgeting / Forecasting** | Not enough data | 9.3 (7 reviews) | 
| **Data Import** | Not enough data | 10.0 (5 reviews) | 
| **Versioning** | Not enough data | 9.3 (5 reviews) | 
| **Historical Data** | Not enough data | 9.7 (5 reviews) | 

#### Revenue

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Revenue Types** | Not enough data | 9.7 (5 reviews) | 
| **Revenue Allocation** | Not enough data | 9.7 (5 reviews) | 
| **Scheduling** | Not enough data | 9.7 (5 reviews) | 

#### Payroll

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Direct Deposit** | Not enough data | 9.7 (5 reviews) | 
| **Check/W-2 Printing** | Not enough data | 9.7 (5 reviews) | 
| **Tax Calculation** | Not enough data | 10.0 (5 reviews) | 
| **Reporting and Dashboards** | Not enough data | 9.7 (5 reviews) | 

#### AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Extraction** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Support Chatbots** | Not enough data | Not enough data | 
| **Bank Reconciliations** | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | 
| **Customizable Alerts** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Mobile Applications - Accounting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Cloud Integration** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **UI** | Not enough data | Not enough data | 
| **Offline** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 

#### Agentic AI - Accounting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | 9.2/10 | 7 |

#### Employee Self Service

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Web Portal** | Not enough data | 9.4 (6 reviews) | 
| **Benefits Manager** | Not enough data | 8.3 (6 reviews) | 
| **Mobile** | Not enough data | 8.6 (6 reviews) | 

#### Administration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Payroll Entry** | Not enough data | 9.7 (6 reviews) | 
| **Time Off Accrual** | Not enough data | 9.4 (6 reviews) | 
| **Direct Deposit** | Not enough data | 9.2 (6 reviews) | 
| **Expense Reimbursement** | Not enough data | 9.3 (5 reviews) | 
| **Pre-tax Deductions** | Not enough data | 9.0 (5 reviews) | 
| **Wage Garnishment** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | 9.3 (5 reviews) | 
| **Check/W-2 Printing** | Not enough data | Not enough data | 
| **Check/W-2 Delivery** | Not enough data | Not enough data | 

#### Taxes

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Tax Calculation** | Not enough data | 9.2 (6 reviews) | 
| **Tax Filing** | Not enough data | 9.4 (6 reviews) | 
| **Automatic Tax Payment** | Not enough data | 9.3 (5 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **API / Integration** | Not enough data | 8.9 (6 reviews) | 
| **Time Tracking Integration** | Not enough data | 9.4 (6 reviews) | 
| **Accounting Integration** | Not enough data | 9.4 (6 reviews) | 
| **Core HR Integration** | Not enough data | 8.9 (6 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 9.7 (5 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.7 (5 reviews) | 
| **Performance and Reliability** | Not enough data | 9.0 (5 reviews) | 
| **Scalability** | Not enough data | 9.7 (5 reviews) | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **OneHash CRM** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |
| **OneHash CRM** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customer-facing Chatbot** | 8.6 (273 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (298 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (321 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (293 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (356 reviews) | Not enough data | 
| **Data Entry** | 8.8 (349 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (344 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Coaching ** | 8.4 (287 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (311 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **ROI Forecasting ** | 8.5 (285 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (303 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | 8.5 (126 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (125 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (32 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (28 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (28 reviews) | Not enough data | 
| **Decision Making** | 9.3 (30 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |
| **OneHash CRM** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Task Management** | 8.7 (521 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (510 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (465 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (459 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (524 reviews) | Not enough data | 
| **Calendar** | 8.4 (467 reviews) | Not enough data | 
| **Shared Records** | 8.6 (480 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (500 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (497 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (481 reviews) | Not enough data | 
| **Gamification** | 7.8 (414 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (469 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (426 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (430 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (415 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (268 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (87 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (88 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (86 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (87 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (87 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (87 reviews) | Not enough data | 
| **Decision Making** | 8.5 (87 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **OneHash CRM** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Accounting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AP Automation** | Not enough data | Not enough data | 
| **AR Automation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Budgeting / Forecasting** | Not enough data | Not enough data | 
| **Collections Automation** | Not enough data | Not enough data | 
| **Financial Statements** | Not enough data | Not enough data | 
| **Invoice Customization** | Not enough data | Not enough data | 
| **Journal Entries** | Not enough data | Not enough data | 
| **Monitor Cash Positions** | Not enough data | Not enough data | 
| **Multi-Entity / Consolidation** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Recognition Rules** | Not enough data | Not enough data | 
| **Reconciliations** | Not enough data | Not enough data | 
| **Tags / Dimensions** | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | 
| **Payment Batches** | Not enough data | Not enough data | 
| **Payment Settlements ** | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | 

#### Back Office

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Allocation** | Not enough data | Not enough data | 
| **Asset Register** | Not enough data | Not enough data | 
| **Lean Management** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 
| **Organization Management** | Not enough data | Not enough data | 
| **Payroll** | Not enough data | Not enough data | 
| **Portfolio Mix** | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | 
| **Requisition** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Sourcing** | Not enough data | Not enough data | 
| **Status** | Not enough data | Not enough data | 
| **Time & Attendance Tracking** | Not enough data | Not enough data | 
| **Warranty Management** | Not enough data | Not enough data | 

#### Front Office

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **ATP** | Not enough data | Not enough data | 
| **Checkout Process** | Not enough data | Not enough data | 
| **Configuration Rules** | Not enough data | Not enough data | 
| **Contact & Account Management** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Field Service Booking** | Not enough data | Not enough data | 
| **Field Service Dispatch** | Not enough data | Not enough data | 
| **Product & Price List Management** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Promotions and Discounts** | Not enough data | Not enough data | 
| **Quote & Order Management** | Not enough data | Not enough data | 
| **Returns / Refunds** | Not enough data | Not enough data | 
| **Storefront Design Tools** | Not enough data | Not enough data | 
| **Territory & Quota Management** | Not enough data | Not enough data | 
| **Tickets** | Not enough data | Not enough data | 
| **Visual Configuration** | Not enough data | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Breadth of Partner Applications** | Not enough data | Not enough data | 
| **Data Import and Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Logistics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Centralized Inventory Database** | Not enough data | Not enough data | 
| **In Transit** | Not enough data | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | 
| **Inventory Pricing and Costing** | Not enough data | Not enough data | 
| **Inventory Reporting** | Not enough data | Not enough data | 
| **Inventory Tracking / Ordering** | Not enough data | Not enough data | 
| **Picking Methods** | Not enough data | Not enough data | 
| **Picking Planning** | Not enough data | Not enough data | 
| **Receiving** | Not enough data | Not enough data | 
| **Shipping Options** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 

#### Production

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **BOM** | Not enough data | Not enough data | 
| **Defects** | Not enough data | Not enough data | 
| **Identify Demand** | Not enough data | Not enough data | 
| **Inspections** | Not enough data | Not enough data | 
| **Manage Resources** | Not enough data | Not enough data | 
| **MPS** | Not enough data | Not enough data | 
| **MRP** | Not enough data | Not enough data | 
| **Production Plans** | Not enough data | Not enough data | 
| **Rework** | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | 
| **Waste** | Not enough data | Not enough data | 
| **WIP** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Custom Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - ERP Systems

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |
| **OneHash CRM** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Revenue History** | 8.7 (67 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (70 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (70 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.6 (64 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (67 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (59 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (59 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Calendar Sync** | 8.1 (65 reviews) | Not enough data | 
| **Email Activity Capture** | 8.5 (63 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (60 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (66 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (57 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (64 reviews) | Not enough data | 
| **Account optimization** | 8.1 (64 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (61 reviews) | Not enough data | 
| **Rep Performance** | 8.3 (60 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (57 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (57 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (24 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (22 reviews) | Not enough data | 
| **Decision Making** | 8.4 (24 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **OneHash CRM** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **OneHash CRM** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | Not enough data | 
| **Email Integration** | 8.6 (160 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (159 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (158 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (161 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (157 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (156 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (157 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (159 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |
| **OneHash CRM** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Account Scoring** | 8.5 (173 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (162 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (167 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (169 reviews) | Not enough data | 
| **Sales Forecasting** | 8.7 (171 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (162 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Territory Management** | 8.6 (164 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (170 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Quota Management** | 8.4 (166 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (174 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (166 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (56 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (55 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (54 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (54 reviews) | Not enough data | 
| **Decision Making** | 8.1 (55 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Opportunity** | 8.9 (452 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (458 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (433 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Management** | 8.9 (462 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (452 reviews) | Not enough data | 
| **Lead Context** | 8.6 (429 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Conversion Viability** | 8.5 (417 reviews) | Not enough data | 
| **Workflow** | 8.6 (438 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Synchronization** | 8.6 (428 reviews) | Not enough data | 
| **Analysis** | 8.6 (429 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (68 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (68 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (69 reviews) | Not enough data | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Badges** | 8.2 (432 reviews) | Not enough data | 
| **Triggers** | 8.4 (495 reviews) | Not enough data | 
| **Commission Calculator** | 8.0 (429 reviews) | Not enough data | 
| **Leaderboards** | 8.6 (507 reviews) | Not enough data | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Profiles** | 8.6 (477 reviews) | Not enough data | 
| **Custom Reports** | 8.8 (555 reviews) | Not enough data | 
| **Dashboards** | 8.9 (588 reviews) | Not enough data | 
| **Goal Setting** | 8.6 (531 reviews) | Not enough data | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | Not enough data | 
| **Employee Structure** | 8.5 (521 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (502 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (60 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (60 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (60 reviews) | Not enough data | 
| **Decision Making** | 8.4 (63 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | Not enough data | 
| **Link Activity** | 8.4 (576 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (590 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (592 reviews) | Not enough data | 
| **Notifications** | 8.6 (625 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (570 reviews) | Not enough data | 
| **Templates** | 8.4 (598 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (77 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (78 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (77 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (76 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (77 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Sourcing** | 8.5 (966 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (996 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.4 (898 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1027 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (958 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Scoring** | 8.4 (944 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (958 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (851 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (892 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (982 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (853 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (976 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1045 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | 10.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (6 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | 9.7 (5 reviews) | Not enough data | 
| **Customer Data Capture** | 10.0 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to OneHash CRM (4):** [ERP Systems](https://www.g2.com/categories/erp-systems), [Payroll Software](https://www.g2.com/categories/payroll), [Accounting Software](https://www.g2.com/categories/accounting), [Sales Compensation Software](https://www.g2.com/categories/sales-compensation)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Small-Business** | 20.6% | 75.4% | 
| **Mid-Market** | 46.0% | 24.6% | 
| **Enterprise** | 33.4% | 0% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### OneHash CRM

- **Financial Services:** 13.0%
- **Marketing and Advertising:** 11.6%
- **Information Technology and Services:** 8.7%
- **Management Consulting:** 7.2%
- **Design:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Apparel & Fashion:** 2.9%
- **Security and Investigations:** 2.9%
- **Electrical/Electronic Manufacturing:** 2.9%
- **Furniture:** 2.9%
- **Other:** 39.1%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6650 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)

### Alternatives to OneHash CRM

- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (349 reviews)
- [Kylas Sales CRM](https://www.g2.com/products/kylas-sales-crm/reviews) — 4.7/5 stars (514 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3825 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### OneHash CRM

- Title: [What is OneHash CRM used for?](https://www.g2.com/discussions/what-is-onehash-crm-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OneHash is an all in one business automation tool. It can help you in 

- Nurturing Lead
- Manage sales stages such as lead, opportunity, quotation,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-onehash-crm)