Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Mixmax 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (53.5% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$29.00 1 per user/month (billed annually)
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,585)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansMixmax
Star Rating
(1,451)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 per user/month (billed annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a robust choice for mid-market companies.
- Users say that Mixmax shines in its email tracking and automation capabilities, with many highlighting the ease of automating outreach. One user noted that it has drastically reduced the time spent on follow-ups, making it particularly beneficial for small businesses looking to optimize their outreach efforts.
- According to verified reviews, Agentforce Sales has a more complex setup process compared to Mixmax, which is often praised for its seamless installation and smooth functionality. This difference can be crucial for teams that prioritize quick implementation and ease of use.
- Reviewers mention that while Agentforce Sales offers a comprehensive suite of features, it may not always meet the specific workflow needs of every user, leading to some configuration challenges. In contrast, Mixmax users report a more tailored experience that aligns well with their smaller-scale operations.
- G2 reviewers highlight the superior quality of support provided by Mixmax, with many users expressing satisfaction with the assistance they receive. This is an important factor for businesses that require ongoing support and guidance as they navigate their sales processes.
- Users report that Agentforce Sales has a significantly higher overall satisfaction score, reflecting its strong market presence and extensive feature set. However, Mixmax's focus on specific functionalities like AI-assisted features and meeting scheduling makes it a compelling option for users who prioritize those capabilities.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Mixmax
Inbox Copilot
$29.00
1 per user/month (billed annually)
Inbox Copilot turns your inbox from chaos into control. It automatically organizes your messages and prioritizes the most important, so you never miss what matters.
- Email tracking
- Meeting scheduling
- Inbox categorization and filtering
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Mixmax
Free Trial is available
Ratings
Meets Requirements
8.8
14,005
9.1
1,127
Ease of Use
8.2
17,994
9.0
1,138
Ease of Setup
7.8
8,940
9.1
360
Ease of Admin
7.9
4,492
9.0
261
Quality of Support
8.1
12,221
9.0
882
Has the product been a good partner in doing business?
8.4
4,455
9.2
251
Product Direction (% positive)
8.3
13,668
8.4
1,019
Features by Category
Sales Force Automation
8.8
9564
|
Verified
Not enough data
8.3
6404
|
Verified
Not enough data
8.7
9285
|
Verified
Not enough data
8.3
9513
|
Verified
Not enough data
8.0
7328
|
Verified
Not enough data
8.2
7623
|
Verified
Not enough data
8.0
6767
|
Verified
Not enough data
8.1
6669
|
Verified
Not enough data
8.3
7419
|
Verified
Not enough data
Marketing Automation
8.0
6683
|
Verified
Not enough data
8.1
7000
|
Verified
Not enough data
8.5
8090
|
Verified
Not enough data
7.9
5434
Not enough data
Customer Support
8.3
6837
|
Verified
Not enough data
8.1
6393
|
Verified
Not enough data
8.2
6793
|
Verified
Not enough data
8.0
5504
|
Verified
Not enough data
8.2
5998
|
Verified
Not enough data
Reporting & Analytics
8.5
9007
|
Verified
Not enough data
8.5
9172
|
Verified
Not enough data
8.2
7470
|
Verified
Not enough data
Mobile & Social
7.9
5630
|
Verified
Not enough data
7.8
5254
|
Verified
Not enough data
7.7
6110
|
Verified
Not enough data
Platform
8.5
3634
|
Verified
Not enough data
8.5
3636
|
Verified
Not enough data
8.6
3634
|
Verified
Not enough data
8.4
2903
|
Verified
Not enough data
8.5
3179
|
Verified
Not enough data
8.1
3198
|
Verified
Not enough data
8.7
3624
|
Verified
Not enough data
8.1
3031
Not enough data
Integration
8.5
2606
|
Verified
Not enough data
8.5
3077
|
Verified
Not enough data
8.5
2905
|
Verified
Not enough data
Generative AI
7.6
893
Not enough data
Agentic AI - CRM
7.9
258
Not enough data
7.9
252
Not enough data
8.2
253
Not enough data
8.0
241
Not enough data
8.0
242
Not enough data
8.1
251
Not enough data
8.2
247
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Feature Not Available
8.8
298
Not enough data
8.8
318
Not enough data
8.6
293
Not enough data
Organization
9.0
355
Feature Not Available
8.8
345
Not enough data
8.8
341
Not enough data
Performance Analysis
8.4
286
Feature Not Available
8.8
309
Not enough data
Sales Analysis
8.4
285
Feature Not Available
8.8
302
Feature Not Available
Generative AI
8.5
127
Not enough data
8.5
127
Not enough data
Agentic AI - AI Sales Assistant
9.2
29
Feature Not Available
9.1
29
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Feature Not Available
9.1
27
Not enough data
9.3
28
Feature Not Available
Integrated Workflows
8.7
523
8.4
297
|
Verified
8.5
515
9.5
446
|
Verified
8.1
470
7.2
182
8.1
464
8.2
237
|
Verified
8.9
527
8.6
313
|
Verified
8.4
472
8.7
255
8.6
484
Feature Not Available
Repeatability and Reportability
8.4
486
8.5
292
|
Verified
8.7
504
8.8
296
|
Verified
8.7
501
8.8
287
|
Verified
8.3
486
8.1
224
|
Verified
7.8
418
6.7
100
AI and Automation
8.5
465
Feature Not Available
8.4
473
7.2
102
8.3
429
8.8
228
8.0
433
Feature Not Available
7.8
416
6.9
98
Generative AI
7.4
271
6.8
81
Agentic AI - Sales Engagement
8.3
89
Feature Not Available
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Feature Not Available
8.2
90
Not enough data
8.5
90
Feature Not Available
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
6.6
97
8.5
157
9.3
199
8.1
156
8.3
140
8.1
155
8.3
140
8.8
158
7.9
121
Branding & Customizatio
8.1
151
8.0
149
8.2
154
8.6
148
8.3
154
8.0
116
Automatic Rules & Configurations
8.4
155
8.8
161
8.3
155
8.8
145
8.0
156
8.5
140
Agentic AI - Business Scheduling
8.3
32
Feature Not Available
8.4
34
Feature Not Available
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
455
Not enough data
8.9
459
Not enough data
8.6
437
Not enough data
Discovery
8.9
463
Not enough data
8.6
456
Not enough data
8.6
434
Not enough data
Management
8.5
422
Not enough data
8.6
444
Not enough data
Platform
8.6
434
Not enough data
8.6
433
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Feature Not Available
8.7
75
Feature Not Available
8.5
76
Not enough data
Incentives
8.2
439
7.6
77
|
Verified
8.4
504
8.2
92
|
Verified
8.0
437
Feature Not Available
8.6
514
7.9
81
|
Verified
Personalization
8.6
485
Feature Not Available
8.8
561
8.4
104
|
Verified
8.9
594
8.8
121
|
Verified
8.6
537
8.1
53
Administrative
8.7
567
8.9
124
|
Verified
8.5
528
8.5
94
|
Verified
8.4
510
Feature Not Available
Agentic AI - Email Tracking
8.1
62
Feature Not Available
8.4
60
Feature Not Available
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Feature Not Available
8.3
60
Not enough data
8.3
63
Feature Not Available
Analytics
8.3
568
9.1
774
8.4
577
8.8
683
8.3
591
8.8
627
Customizations
8.7
622
9.1
725
8.5
592
9.4
790
8.5
625
9.0
723
8.3
570
8.5
562
8.4
597
9.1
750
Generative AI
7.5
290
7.0
155
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1032
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
948
Not enough data
8.6
962
Not enough data
8.1
857
Not enough data
8.3
897
Not enough data
Sales Management
8.7
986
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1053
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Mixmax are categorized as Business Scheduling, Sales Engagement, AI Sales Assistant, Email Tracking, and Sales Performance Management
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, CRM, and Revenue AI Platforms
Mixmax is categorized as Google Workspace for Sales
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mixmax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
19.3%
Information Technology and Services
11.7%
Marketing and Advertising
11.6%
Financial Services
3.4%
Staffing and Recruiting
3.1%
Other
50.9%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
What features am I overlooking besides reminders, scheduling and templates?
4 Comments
MM
Great question Leland. Our two most jaw-dropping features are...
1. Our Rules engine, which is like an even easier Zapier for sales. For example you can...Read more
What Mixmax feature do you find most useful for maintaining good relationships with leads?
3 Comments
MB
Being able to see if they opened the email is helpful.Read more
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