Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Instantly 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (95.3% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,585)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansInstantly
Star Rating
(4,057)4.8 out of 5
Market Segments
Small-Business (95.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and provide real-time insights, making it a powerful tool for sales teams.
- Users say that Instantly stands out for its ease of use, particularly highlighting its plaintext feature that boosts email deliverability. Many find the setup process straightforward, which is a significant advantage for those looking to get started quickly with their email campaigns.
- Reviewers mention that while Agentforce Sales has a robust feature set, it may require a steeper learning curve for new users, especially when it comes to configuration. Some users have noted challenges in aligning the software with their specific workflows, which can impact initial productivity.
- According to verified reviews, Instantly's support team receives high praise for being responsive and helpful. Users appreciate the ability to quickly connect with real people for assistance, which enhances the overall user experience, especially for those who may encounter issues during setup or usage.
- G2 reviewers highlight that Agentforce Sales has a broader range of advanced features, such as comprehensive reporting and analytics tools, which are beneficial for larger organizations needing detailed insights into their sales processes. This makes it a preferred choice for mid-market companies.
- Users report that while Instantly is particularly effective for small businesses, its pricing structure may be perceived as high, especially for those on tighter budgets. However, the value it provides in terms of email warm-up and API connectivity is often seen as worth the investment.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Instantly
Free
Free Trial
Per Month
Everything you need to scale your cold outreach campaigns.
- Unlimited email sending accounts
- Unlimited domain warmup
- Advanced sequences
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Instantly
Free Trial is available
Ratings
Meets Requirements
8.8
14,005
9.3
3,441
Ease of Use
8.2
17,994
9.4
3,618
Ease of Setup
7.8
8,940
9.2
2,784
Ease of Admin
7.9
4,492
9.4
1,848
Quality of Support
8.1
12,221
9.6
3,412
Has the product been a good partner in doing business?
8.4
4,455
9.5
1,821
Product Direction (% positive)
8.3
13,668
9.8
3,473
Features by Category
Sales Force Automation
8.8
9564
|
Verified
9.0
157
8.3
6404
|
Verified
8.6
151
8.7
9285
|
Verified
9.0
164
8.3
9513
|
Verified
8.9
152
8.0
7328
|
Verified
8.6
152
8.2
7623
|
Verified
9.0
153
8.0
6767
|
Verified
8.6
147
8.1
6669
|
Verified
8.5
142
8.3
7419
|
Verified
8.6
150
Marketing Automation
8.0
6683
|
Verified
9.4
156
8.1
7000
|
Verified
9.4
157
8.5
8090
|
Verified
9.3
157
7.9
5434
9.0
160
Customer Support
8.3
6837
|
Verified
8.9
153
8.1
6393
|
Verified
9.1
150
8.2
6793
|
Verified
9.0
150
8.0
5504
|
Verified
8.2
140
8.2
5998
|
Verified
8.8
144
Reporting & Analytics
8.5
9007
|
Verified
8.9
138
8.5
9172
|
Verified
9.2
136
8.2
7470
|
Verified
8.7
136
Mobile & Social
7.9
5630
|
Verified
8.6
142
7.8
5254
|
Verified
8.4
130
7.7
6110
|
Verified
8.5
133
Platform
8.5
3634
|
Verified
8.7
193
8.5
3636
|
Verified
8.9
187
8.6
3634
|
Verified
9.0
183
8.4
2903
|
Verified
8.5
184
8.5
3179
|
Verified
8.5
181
8.1
3198
|
Verified
8.8
180
8.7
3624
|
Verified
9.3
187
8.1
3031
8.6
192
Integration
8.5
2606
|
Verified
9.2
158
8.5
3077
|
Verified
8.9
155
8.5
2905
|
Verified
8.8
152
Generative AI
7.6
893
8.7
115
Agentic AI - CRM
7.9
258
8.3
12
7.9
252
8.1
12
8.2
253
7.6
12
8.0
241
7.4
12
8.0
242
7.9
12
8.1
251
7.6
12
8.2
247
8.2
12
Email Marketing
Not enough data
8.9
2340
Not enough data
9.3
2371
Not enough data
9.5
2378
Not enough data
9.4
2341
Not enough data
9.6
2404
Not enough data
9.4
2354
Not enough data
9.1
2232
Not enough data
9.1
2053
Not enough data
8.4
1943
Reporting & Analytics
Not enough data
9.2
2299
Not enough data
9.2
2303
Generative AI
Not enough data
8.7
1402
Not enough data
8.7
1406
Agentic AI - Email Marketing
Not enough data
8.4
58
Not enough data
8.3
57
Not enough data
8.7
58
Not enough data
8.8
57
Not enough data
8.8
57
Integration
Not enough data
9.3
2337
Not enough data
8.9
2203
Not enough data
8.7
2167
Not enough data
8.7
2049
Not enough data
8.2
1999
Not enough data
8.2
1930
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
9.1
531
Not enough data
9.1
522
Not enough data
8.9
507
Not enough data
8.7
191
Data Accuracy
Not enough data
9.1
484
Not enough data
9.1
500
Not enough data
8.8
212
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.0
462
Not enough data
9.2
468
Not enough data
9.4
505
Not enough data
9.3
470
Not enough data
8.8
447
Not enough data
8.9
472
Features
Not enough data
9.2
472
Not enough data
8.9
495
Not enough data
9.0
461
Not enough data
9.0
474
Not enough data
9.1
458
Not enough data
8.8
446
Not enough data
9.0
463
Not enough data
9.2
455
Not enough data
9.3
472
Lead Intelligence
Not enough data
8.7
169
Not enough data
8.9
170
Not enough data
8.9
171
Lead Management
Not enough data
9.0
194
Not enough data
8.5
198
Not enough data
8.9
192
Marketing Campaigns
Not enough data
8.6
205
Not enough data
8.3
227
Not enough data
8.5
205
Not enough data
8.9
195
Not enough data
8.9
194
Campaign Execution
Not enough data
8.4
162
Not enough data
8.9
179
Not enough data
8.5
160
Not enough data
9.4
161
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
8.8
436
8.8
298
9.0
410
8.8
318
9.4
454
8.6
293
8.9
404
Organization
9.0
355
9.1
413
8.8
345
9.1
395
8.8
341
9.0
400
Performance Analysis
8.4
286
8.8
406
8.8
309
9.2
432
Sales Analysis
8.4
285
8.6
443
8.8
302
8.7
404
Generative AI
8.5
127
9.0
289
8.5
127
9.0
286
Agentic AI - AI Sales Assistant
9.2
29
8.7
5
9.1
29
8.7
5
8.9
27
8.0
5
9.0
26
8.3
5
9.3
28
9.0
5
9.1
27
8.0
5
9.3
28
7.3
5
Diagnosis
Not enough data
8.8
1497
Not enough data
9.2
1547
Not enough data
9.1
1578
Not enough data
9.2
1479
Tracking
Not enough data
9.1
1497
Not enough data
9.1
1457
Not enough data
9.3
1558
Not enough data
9.1
1473
Not enough data
9.0
1466
Reporting
Not enough data
9.3
1616
Not enough data
9.3
1631
Not enough data
9.2
1563
Not enough data
9.0
1587
Agentic AI - Email Deliverability
Not enough data
8.7
38
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
9.0
39
Integrated Workflows
8.7
523
8.3
242
8.5
515
9.2
287
8.1
470
6.9
230
8.1
464
7.4
229
8.9
527
8.2
250
8.4
472
7.7
231
8.6
484
7.9
240
Repeatability and Reportability
8.4
486
8.0
223
8.7
504
8.3
232
8.7
501
8.3
227
8.3
486
7.9
229
7.8
418
7.4
220
AI and Automation
8.5
465
8.4
230
8.4
473
8.3
233
8.3
429
8.4
232
8.0
433
8.1
229
7.8
416
8.1
218
Generative AI
7.4
271
8.3
225
Agentic AI - Sales Engagement
8.3
89
8.2
77
8.5
90
8.2
76
8.6
87
8.0
76
8.4
90
8.0
73
8.3
89
7.9
76
8.2
90
8.0
74
8.5
90
7.9
74
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Lead Intelligence
Not enough data
9.2
508
Not enough data
8.9
500
Not enough data
9.0
505
Not enough data
9.0
503
Not enough data
8.5
513
Agentic AI - Lead Intelligence
Not enough data
7.5
8
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Mining
Not enough data
8.8
11
Not enough data
8.3
11
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
455
Not enough data
8.9
459
Not enough data
8.6
437
Not enough data
Discovery
8.9
463
Not enough data
8.6
456
Not enough data
8.6
434
Not enough data
Management
8.5
422
Not enough data
8.6
444
Not enough data
Platform
8.6
434
Not enough data
8.6
433
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.7
75
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
504
Not enough data
8.0
437
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
567
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
8.7
33
8.4
60
8.6
33
8.4
60
8.6
32
8.2
61
8.6
32
8.4
61
8.4
32
8.3
60
8.5
32
8.3
63
8.5
32
Analytics
8.3
568
9.3
928
8.4
577
9.2
901
8.3
591
8.9
861
Customizations
8.7
622
9.3
889
8.5
592
9.5
923
8.5
625
9.1
951
8.3
570
9.3
918
8.4
597
9.1
900
Generative AI
7.5
290
8.9
637
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1032
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
948
Not enough data
8.6
962
Not enough data
8.1
857
Not enough data
8.3
897
Not enough data
Sales Management
8.7
986
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1053
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Instantly are categorized as Sales Engagement, AI Sales Assistant, Email Tracking, and CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Sales Performance Management, and Revenue AI Platforms
Instantly is categorized as Email Deliverability, Account Data Management, Lead Mining, Lead Intelligence, Visitor Identification, Sales Intelligence, and Email Marketing
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Instantly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Marketing and Advertising
45.2%
Computer Software
8.7%
Information Technology and Services
6.9%
Consulting
5.5%
Staffing and Recruiting
4.0%
Other
29.7%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
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