# Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in user satisfaction, boasting a significantly higher overall score compared to Highspot. Users appreciate its intuitive interface, with one reviewer noting, "I like how easy it is to use Agentforce Sales," highlighting its efficiency in tracking hours and PTO.
- **Users say** that Agentforce Sales offers a robust set of features, particularly in pipeline visibility and AI integration. Reviewers mention the "drag-and-drop interface" that allows for customizable opportunity views, making it easier to manage metrics without spending excessive time.
- **According to verified reviews** , Highspot shines in content organization and onboarding processes. Users find its library "digestible" and "easy-to-engage-with," which is particularly beneficial for keeping teams updated on new sales processes.
- **Reviewers mention** that while Highspot has a strong implementation team that provides personalized support, Agentforce Sales also receives praise for its straightforward setup. One user noted, "The initial setup was easy," indicating a smooth onboarding experience.
- **Users highlight** that Highspot's ease of use is a strong point, with many appreciating the customizations that allow for branded experiences. However, Agentforce Sales users also report satisfaction with its usability, emphasizing that it combines multiple functionalities without needing additional tools.
- **G2 reviewers indicate** that while Highspot has a higher score for quality of support, Agentforce Sales still provides solid assistance, with users noting its safety and comprehensive options. This balance suggests that both platforms have their strengths in customer support, catering to different user needs.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 25,816 | 1,200 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Mid-Market (56.0% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Highspot

Pros:
- Ease of Use (23 reviews)
- Intuitive (18 reviews)

Cons:
- Not Intuitive (6 reviews)
- Learning Curve (5 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14192 reviews) | 9.2 (918 reviews) | 
  | **Ease of Use** | 8.2 (18204 reviews) | 9.1 (933 reviews) | 
  | **Ease of Setup** | 7.8 (9138 reviews) | 8.8 (363 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 8.7 (331 reviews) | 
  | **Quality of Support** | 8.1 (12392 reviews) | 9.4 (772 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4463 reviews) | 9.6 (324 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13811 reviews) | 9.2 (866 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Highspot

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11175 |
| **Highspot** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9636 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9360 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9561 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7626 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6667 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Email Marketing** | 8.0 (6680 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7000 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8141 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5428 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Reporting** | 8.5 (9054 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9214 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7484 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5632 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6111 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Customization** | 8.5 (3699 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3703 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3648 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3187 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3688 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3031 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2614 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3109 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2922 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **AI Text Generation** | 7.6 (901 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (296 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (253 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (274 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (242 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (264 reviews) | Not enough data | 
| **Decision Making** | 8.3 (262 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Highspot** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Highspot** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Highspot** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 |
| **Highspot** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (297 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (320 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | Not enough data | 
| **Data Entry** | 8.8 (348 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (343 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (310 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (302 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (124 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | 
| **Decision Making** | 9.3 (29 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |
| **Highspot** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Task Management** | 8.7 (521 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (510 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (465 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (459 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (524 reviews) | Not enough data | 
| **Calendar** | 8.4 (467 reviews) | Not enough data | 
| **Shared Records** | 8.6 (480 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (500 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (497 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (481 reviews) | Not enough data | 
| **Gamification** | 7.8 (414 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (469 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (426 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (430 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (415 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **AI Text Generation** | 7.4 (268 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (87 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (88 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (86 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (87 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (87 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (87 reviews) | Not enough data | 
| **Decision Making** | 8.5 (87 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Highspot** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 82 |
| **Highspot** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (69 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (69 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | Not enough data | 
| **Data Segmentation** | 8.5 (66 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (58 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | Not enough data | 
| **Email Activity Capture** | 8.4 (62 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (59 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (65 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (56 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | Not enough data | 
| **Account optimization** | 8.1 (63 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (60 reviews) | Not enough data | 
| **Rep Performance** | 8.2 (59 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (56 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (21 reviews) | Not enough data | 
| **Decision Making** | 8.3 (23 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Highspot** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 180 |
| **Highspot** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **MS Teams Integration** | 8.1 (157 reviews) | Not enough data | 
| **Email Integration** | 8.5 (159 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (158 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (157 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (160 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Custom Booking Page** | 8.1 (152 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (156 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (155 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Set Working Hours** | 8.4 (156 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (156 reviews) | Not enough data | 
| **Buffer Times** | 8.0 (158 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (34 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |
| **Highspot** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (161 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (166 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (168 reviews) | Not enough data | 
| **Sales Forecasting** | 8.6 (170 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (161 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (169 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (173 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (54 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |
| **Highspot** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (54 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (54 reviews) | Not enough data | 
| **Decision Making** | 8.1 (55 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Lead Opportunity** | 8.9 (452 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (458 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (433 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Lead Management** | 8.9 (462 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (452 reviews) | Not enough data | 
| **Lead Context** | 8.6 (429 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Conversion Viability** | 8.5 (417 reviews) | Not enough data | 
| **Workflow** | 8.6 (438 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Data Synchronization** | 8.6 (428 reviews) | Not enough data | 
| **Analysis** | 8.6 (429 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 683 |
| **Highspot** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (67 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (68 reviews) | Not enough data | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | Not enough data | 
| **Triggers** | 8.4 (494 reviews) | Not enough data | 
| **Commission Calculator** | 8.0 (428 reviews) | Not enough data | 
| **Leaderboards** | 8.6 (506 reviews) | Not enough data | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | Not enough data | 
| **Custom Reports** | 8.8 (554 reviews) | Not enough data | 
| **Dashboards** | 8.9 (587 reviews) | Not enough data | 
| **Goal Setting** | 8.6 (530 reviews) | Not enough data | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Integration** | 8.7 (557 reviews) | Not enough data | 
| **Employee Structure** | 8.5 (520 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (501 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Highspot** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (60 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (60 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (60 reviews) | Not enough data | 
| **Decision Making** | 8.4 (63 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | Not enough data | 
| **Link Activity** | 8.4 (576 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (590 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (592 reviews) | Not enough data | 
| **Notifications** | 8.6 (625 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (570 reviews) | Not enough data | 
| **Templates** | 8.4 (598 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1198 |
| **Highspot** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (77 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (76 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (75 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (76 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (957 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (957 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (850 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (891 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (852 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (975 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1044 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Highspot** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Highspot** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Highspot** | 8.9/10 | 698 |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | 9.3 (606 reviews) | 
| **Content Creation** | 8.1 (342 reviews) | 8.8 (568 reviews) | 
| **Templates** | 8.2 (328 reviews) | 8.6 (561 reviews) | 
| **Advanced Search** | 8.5 (318 reviews) | 8.9 (637 reviews) | 
| **Content Storage** | 8.3 (335 reviews) | 9.4 (625 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | 8.5 (557 reviews) | 
| **Alerts** | 8.4 (345 reviews) | 8.7 (557 reviews) | 
| **Account-Based Engagement** | 8.5 (226 reviews) | 8.7 (502 reviews) | 
| **Content Utilization** | 8.3 (351 reviews) | 9.1 (619 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Highspot** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

### AI Sales Roleplay Tools

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Highspot** | N/A | N/A |

#### Platform - AI Sales Roleplay Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Skill-Based Certification ** | Not enough data | Not enough data | 
| **Low-Latency Conversations** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Roleplay Buyer Simulation** | Not enough data | Not enough data | 
| **Methodology Alignment** | Not enough data | Not enough data | 

#### Customization - AI Sales Roleplay Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Scenario Creation** | Not enough data | Not enough data | 
| **Customizable AI Personas** | Not enough data | Not enough data | 
| **Multiple Roleplay Type** | Not enough data | Not enough data | 

#### Feedback Analysis - AI Sales Roleplay Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Roleplay Reviews** | Not enough data | Not enough data | 
| **Real-Time AI Coaching & Feedback** | Not enough data | Not enough data | 
| **Speech Analysis** | Not enough data | Not enough data | 
| **Performance Scoring & Analytics** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Roleplay Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Highspot (1):** [AI Sales Roleplay Tools](https://www.g2.com/categories/ai-sales-roleplay-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Highspot | 
|---|---|---|
| **Small-Business** | 20.5% | 4.9% | 
| **Mid-Market** | 46.0% | 56.0% | 
| **Enterprise** | 33.5% | 39.0% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.6%

#### Highspot

- **Computer Software:** 27.6%
- **Information Technology and Services:** 15.0%
- **Marketing and Advertising:** 13.4%
- **Internet:** 6.6%
- **Financial Services:** 2.9%
- **Computer & Network Security:** 2.0%
- **Telecommunications:** 2.0%
- **Hospital & Health Care:** 1.7%
- **Leisure, Travel & Tourism:** 1.7%
- **Information Services:** 1.5%
- **Other:** 25.5%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5604 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13826 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9661 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6658 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (223 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2041 reviews)

### Alternatives to Highspot

- [Mindtickle](https://www.g2.com/products/mindtickle/reviews) — 4.7/5 stars (2305 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1798 reviews)
- [SalesHood](https://www.g2.com/products/saleshood/reviews) — 4.6/5 stars (824 reviews)
- [Allego](https://www.g2.com/products/allego/reviews) — 4.6/5 stars (694 reviews)
- [Letter AI](https://www.g2.com/products/letter-ai/reviews) — 4.9/5 stars (76 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13826 reviews)
- [Showpad](https://www.g2.com/products/showpad/reviews) — 4.6/5 stars (1905 reviews)
- [Mediafly](https://www.g2.com/products/mediafly/reviews) — 4.4/5 stars (1343 reviews)
- [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Highspot

- Title: [What is Highspot app?](https://www.g2.com/discussions/what-is-highspot-app) — 2 comments
  > **Top comment:** "HighSpot is a software platform built for companies to store and share content both internally and externally. One of its best features is the ability to..."
- Title: [is there a way to "archive" material?](https://www.g2.com/discussions/27691-is-there-a-way-to-archive-material) — 2 comments, 1 upvote
  > **Top comment:** "Yes, you can archive content in Highspot. Archiving content hides older content without fully deleting the item. You can restore them if needed.

Also,..."
- Title: [How is Highspot different than other solutions?](https://www.g2.com/discussions/how-is-highspot-different-than-other-solutions) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "While every other solution is built on traditional file and folder structures, SpotsTM change the game with the most flexible and intuitive way to organize..."
- Title: [Why do I need Highspot?](https://www.g2.com/discussions/why-do-i-need-highspot) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Highspot helps companies create better customer experiences by ensuring go-to-market teams are aligned and prepared for any conversation with dynamic..."
- Title: [For few odd scenarios there is no need to track and email or a pitch, it would be great if Highspot can offer a simple feature to use a document link in an email w/o going through the pitch template.](https://www.g2.com/discussions/36871-for-few-odd-scenarios-there-is-no-need-to-track-and-email-or-a-pitch-it-would-be-great-if-highspot-can-offer-a-simple-feature-to-use-a-document-link-in-an-email-w-o-going-through-the-pitch-template) — 1 comment, 3 upvotes
  > **Top comment:** "Hi Pankaj,

Thank you for your question.  I've just sent you a follow up response via email.

-David"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-highspot)