Link copied to clipboard

# Dialpad Connect vs Salesforce Sales Cloud Comparison - What are their main differences?

Share
[
Export
](/compare/dialpad-connect/agentforce-sales-formerly-salesforce-sales-cloud/export.csv)

Dialpad ConnectSalesforce Sales Cloud[+ Add Product](#)

Pricing

**Dialpad Connect**
Free Trial

**$27.00** per\_user Per Month · Standard

**$35.00** per\_user Per Month · Pro

**Custom Quote Available** · Enterprise

**Salesforce Sales Cloud**
Free Trial

**$25.00** 1 User Per Month · Starter Edition

**$100.00** 1 User Per Month · Professional Edition

**$165.00** 1 User Per Month · Enterprise Edition

**$330.00** 1 User Per Month · Unlimited Edition

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Dialpad Connect**
$$$$$

**Salesforce Sales Cloud**
$$$$$

Average Discount

**Dialpad Connect**
9%

**Salesforce Sales Cloud**
16%7% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Dialpad Connect** 6 months
Based on 100 responses

**Salesforce Sales Cloud** 6 months
Based on 100 responses

Return on Investment

**Dialpad Connect** 6 months
Based on 100 responses

**Salesforce Sales Cloud** 6 months
Based on 100 responses

 ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Dialpad Connect**
[
Ease of Use (130)
](https://www.g2.com/products/dialpad-connect/reviews?filters%5Bsentiment_snippet%5D=1570876&qs=pros-and-cons#reviews)[
Call Management (71)
](https://www.g2.com/products/dialpad-connect/reviews?filters%5Bsentiment_snippet%5D=1571189&qs=pros-and-cons#reviews)[
Call Issues (57)
](https://www.g2.com/products/dialpad-connect/reviews?filters%5Bsentiment_snippet%5D=1574632&qs=pros-and-cons#reviews)[
Connection Issues (43)
](https://www.g2.com/products/dialpad-connect/reviews?filters%5Bsentiment_snippet%5D=1573638&qs=pros-and-cons#reviews)

**Salesforce Sales Cloud**
[
Easy To Use (902)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2522495&qs=pros-and-cons#reviews)[
More Time Selling (705)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2523973&qs=pros-and-cons#reviews)[
High Costs (583)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2524252&qs=pros-and-cons#reviews)[
Steep Learning Curve (397)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699870&qs=pros-and-cons#reviews)

Integrations

**Dialpad Connect**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0892ca02d2dbeaa22a02311fff372094/abstrakt-software.png "Product Avatar Image")

Abstrakt Software

](https://www.g2.com/products/abstrakt-software/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dea6d755cd71ff3420b711aac83b09e8/alexa-top-sites.jpg "Product Avatar Image")

Alexa Top Sites

](https://www.g2.com/products/alexa-top-sites/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/15749/large_detail_21edffcf6b5b61e09a67de477a2d9d7c.png "Product Avatar Image")

AzureDesk

](https://www.g2.com/products/www-azuredesk-co-azuredesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2f428d3a14b3ad2d4d2b4d295a9d01b8/bullhorn.png "Product Avatar Image")

Bullhorn

](https://www.g2.com/products/bullhorn/reviews)[
View all
](https://www.g2.com/products/dialpad-connect/integrations)

**Salesforce Sales Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image")

6sense Revenue Marketing

](https://www.g2.com/products/6sense-revenue-marketing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[
View all
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations)

Screenshots

**Dialpad Connect**
No screenshot available

**Salesforce Sales Cloud**
 ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png)

**Ratings**
from reviews

Meets Requirements

**Dialpad Connect**

**8.9** /10

Based on 3,245 responses

**Salesforce Sales Cloud**

**8.8** /10

Based on 14,331 responses

Ease of Use

**Dialpad Connect**

**9.1** /10

Based on 3,483 responses

**Salesforce Sales Cloud**

**8.2** /10

Based on 19,731 responses

Ease of Setup

**Dialpad Connect**

**9.0** /10

Based on 1,253 responses

**Salesforce Sales Cloud**

**7.9** /10

Based on 10,627 responses

Ease of Admin

**Dialpad Connect**

**8.9** /10

Based on 1,151 responses

**Salesforce Sales Cloud**

**7.9** /10

Based on 4,589 responses

Quality of Support

**Dialpad Connect**

**8.5** /10

Based on 2,590 responses

**Salesforce Sales Cloud**

**8.1** /10

Based on 12,526 responses

Has the product been a good partner in doing business?

**Dialpad Connect**

**8.9** /10

Based on 1,075 responses

**Salesforce Sales Cloud**

**8.4** /10

Based on 4,555 responses

Product Direction (% positive)

**Dialpad Connect**

**8.2** /10

Based on 3,088 responses

**Salesforce Sales Cloud**

**8.3** /10

Based on 13,906 responses

**Features**
ratings from reviews

CRM

Not enough data

**8.8** /10

Based on 12,743 responses

Location Intelligence

Not enough data

**8.4** /10

Based on 45 responses

AI Sales Assistant

Not enough data

**8.8** /10

Based on 442 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Sales Engagement

Not enough data

**8.5** /10

Based on 642 responses

Conversation Intelligence

Not enough data

**8.9** /10

Based on 185 responses

Video Conferencing

**8.9** /10

Based on 1,593 responses

Not enough data

Revenue Operations & Intelligence (RO&I)

Not enough data

**8.4** /10

Based on 88 responses

Field Sales

Not enough data

**8.6** /10

Based on 40 responses

Business Scheduling

Not enough data

**8.3** /10

Based on 186 responses

Sales Planning

Not enough data

**8.6** /10

Based on 206 responses

VoIP Providers

**8.8** /10

Based on 1,083 responses

Not enough data

Lead Scoring

Not enough data

**8.5** /10

Based on 520 responses

Sales Performance Management

Not enough data

**8.5** /10

Based on 689 responses

Email Tracking

Not enough data

**8.3** /10

Based on 717 responses

Sales Analytics

Not enough data

**8.5** /10

Based on 1,214 responses

Outbound Call Tracking

Not enough data

**8.6** /10

Based on 222 responses

Sales Coaching

Not enough data

**8.7** /10

Based on 311 responses

Sales Enablement

Not enough data

**8.3** /10

Based on 446 responses

UCaaS Platforms

**9.1** /10

Based on 166 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
57.8%

Mid-Market(51-1000 emp.)
32.8%

Enterprise(\> 1000 emp.)
9.5%

Small-Business(50 or fewer emp.)
57.8%

Mid-Market(51-1000 emp.)
32.8%

Enterprise(\> 1000 emp.)
9.5%

Small-Business(50 or fewer emp.)
20.6%

Mid-Market(51-1000 emp.)
45.7%

Enterprise(\> 1000 emp.)
33.7%

Small-Business(50 or fewer emp.)
20.6%

Mid-Market(51-1000 emp.)
45.7%

Enterprise(\> 1000 emp.)
33.7%

**Reviewers' Industry**

[![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")](https://www.g2.com/products/dialpad-connect/reviews)
Dialpad Connect

Information Technology and Services
8.2%

Marketing and Advertising
8.1%

Computer Software
7.7%

Financial Services
4.6%

Real Estate
3.8%

Other
67.6%

[![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
Salesforce Sales Cloud

Computer Software
13.1%

Information Technology and Services
11.7%

Financial Services
7.1%

Marketing and Advertising
4.8%

Non-Profit Organization Management
3.0%

Other
60.4%

Alternatives

**Dialpad Connect Alternatives**

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

 ![8x8 Work](https://images.g2crowd.com/uploads/product/hd_favicon/68620669986358e605a41e1bbdf0fcbf/8x8-work.svg "8x8 Work")

[
8x8 Work
](/products/8x8-work/reviews)

 ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX")

[
3CX
](/products/3cx/reviews)

 ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")

[
Zoom Workplace
](/products/zoom-workplace/reviews)

**Salesforce Sales Cloud Alternatives**

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

 ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")

[
Outreach
](/products/outreach/reviews)