Compare Agentforce Sales (formerly Salesforce Sales Cloud) and CoPilot AI 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (75.3% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$999.00 5 user Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,625)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansCoPilot AI
Star Rating
(98)4.5 out of 5
Market Segments
Small-Business (75.3% of reviews)
Pros & Cons
Entry-Level Pricing
$999.00 5 user Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a strong choice for mid-market businesses.
- Users say that CoPilot AI shines in its seamless integration into daily tasks, particularly for drafting emails and summarizing documents. This capability helps users organize their thoughts and produce clear messages quickly, which is especially beneficial for small businesses looking to enhance productivity.
- According to verified reviews, Agentforce Sales has a much higher overall satisfaction score, reflecting its robust feature set and user-friendly interface. Reviewers highlight the platform's ability to provide real-time insights and effective tracking of customer inquiries, which fosters better team collaboration.
- Reviewers mention that while CoPilot AI offers a high ease of setup score, Agentforce Sales provides a more comprehensive solution for opportunity and pipeline management. Users find that Agentforce Sales supports their sales processes more effectively, with features that help in tracking performance and managing client relationships.
- Users highlight that Agentforce Sales has a significantly larger user base and more recent reviews, indicating a strong market presence and ongoing support. This is contrasted with CoPilot AI, which, despite its positive feedback, has a much smaller review volume, suggesting less widespread adoption.
- G2 reviewers note that while both products have similar scores in areas like AI text generation and performance tracking, Agentforce Sales tends to offer a more comprehensive suite of tools that cater to the needs of larger teams, making it a better fit for mid-market companies compared to CoPilot AI's focus on small businesses.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
CoPilot AI
Teams
$999.00
5 user Per Month
Expand social prospecting across your team and align on messaging and strategy Save big with prepaid 6 and 12 month term deals.
- 5+ connected profiles
- Unlimited campaigns
- 400 invites per user per month
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
CoPilot AI
No trial information availableRatings
Meets Requirements
8.8
14,048
8.6
70
Ease of Use
8.2
18,037
8.7
73
Ease of Setup
7.8
8,978
9.2
37
Ease of Admin
7.9
4,490
8.0
17
Quality of Support
8.1
12,259
9.2
66
Has the product been a good partner in doing business?
8.4
4,454
8.7
17
Product Direction (% positive)
8.3
13,699
8.3
63
Features by Category
Sales Force Automation
8.8
9582
|
Verified
Not enough data
8.3
6403
|
Verified
Not enough data
8.7
9302
|
Verified
Not enough data
8.3
9529
|
Verified
Not enough data
8.0
7327
|
Verified
Not enough data
8.2
7624
|
Verified
Not enough data
8.0
6766
|
Verified
Not enough data
8.1
6669
|
Verified
Not enough data
8.3
7418
|
Verified
Not enough data
Marketing Automation
8.0
6683
|
Verified
Not enough data
8.1
7003
|
Verified
Not enough data
8.5
8108
|
Verified
Not enough data
7.9
5434
Not enough data
Customer Support
8.3
6836
|
Verified
Not enough data
8.1
6392
|
Verified
Not enough data
8.2
6794
|
Verified
Not enough data
8.0
5505
|
Verified
Not enough data
8.2
5996
|
Verified
Not enough data
Reporting & Analytics
8.5
9020
|
Verified
Not enough data
8.5
9182
|
Verified
Not enough data
8.2
7475
|
Verified
Not enough data
Mobile & Social
7.9
5632
|
Verified
Not enough data
7.8
5254
|
Verified
Not enough data
7.7
6111
|
Verified
Not enough data
Platform
8.5
3649
|
Verified
Not enough data
8.5
3650
|
Verified
Not enough data
8.6
3637
|
Verified
Not enough data
8.4
2902
|
Verified
Not enough data
8.5
3180
|
Verified
Not enough data
8.1
3200
|
Verified
Not enough data
8.7
3640
|
Verified
Not enough data
8.1
3031
Not enough data
Integration
8.5
2604
|
Verified
Not enough data
8.5
3083
|
Verified
Not enough data
8.5
2907
|
Verified
Not enough data
Generative AI
7.6
894
Not enough data
Agentic AI - CRM
7.9
269
Not enough data
7.9
254
Not enough data
8.2
259
Not enough data
8.0
243
Not enough data
8.0
246
Not enough data
8.1
259
Not enough data
8.2
255
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
8.8
13
|
Verified
8.8
297
7.9
13
|
Verified
8.8
317
8.8
15
|
Verified
8.6
292
8.8
14
Organization
9.0
355
8.0
14
|
Verified
8.8
346
8.6
13
|
Verified
8.8
341
8.3
12
|
Verified
Performance Analysis
8.4
285
8.1
15
|
Verified
8.8
310
8.7
13
|
Verified
Sales Analysis
8.4
285
8.3
12
|
Verified
8.8
303
7.8
10
|
Verified
Generative AI
8.5
126
9.2
11
8.5
126
9.4
6
Agentic AI - AI Sales Assistant
9.2
30
8.6
6
9.2
30
8.3
6
9.0
27
Not enough data
9.0
26
Not enough data
9.3
28
9.0
8
9.1
27
8.7
5
9.3
29
9.3
5
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
469
Not enough data
8.1
463
Not enough data
8.9
528
Not enough data
8.4
471
Not enough data
8.6
483
Not enough data
Repeatability and Reportability
8.4
485
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
485
Not enough data
7.8
417
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
90
Not enough data
8.5
91
Not enough data
8.6
88
Not enough data
8.4
91
Not enough data
8.4
90
Not enough data
8.2
91
Not enough data
8.5
91
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Lead Monitoring
Not enough data
7.8
23
|
Verified
Not enough data
7.8
22
|
Verified
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Feature Not Available
Not enough data
6.8
13
|
Verified
Not enough data
6.7
14
|
Verified
Not enough data
7.4
18
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
6.9
13
|
Verified
Not enough data
7.6
19
|
Verified
Not enough data
7.8
22
|
Verified
Not enough data
6.8
14
|
Verified
Revenue Sourcing and Forecasting
8.7
67
Not enough data
8.5
68
Not enough data
8.8
68
Not enough data
8.5
64
Not enough data
8.5
65
Not enough data
8.3
58
Not enough data
8.2
59
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
63
Not enough data
8.2
60
Not enough data
8.1
64
Not enough data
8.5
57
Not enough data
Account Management
8.3
64
Not enough data
8.1
64
Not enough data
8.1
61
Not enough data
8.3
60
Not enough data
8.6
56
Not enough data
8.4
57
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.9
21
Not enough data
8.2
21
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.2
22
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.5
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.4
30
Not enough data
8.5
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
159
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
35
Not enough data
Sales Performance Features - Sales Planning
8.5
176
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.7
173
Not enough data
8.6
172
Not enough data
8.8
168
Not enough data
8.2
165
Not enough data
Territory Management - Sales Planning
8.6
167
Not enough data
8.5
173
Not enough data
Quota & Capacity Management - Sales Planning
8.4
170
Not enough data
8.4
177
Not enough data
8.4
169
Not enough data
Agentic AI - Sales Planning
8.5
58
Not enough data
8.6
57
Not enough data
Agentic AI - Lead Scoring
7.9
57
Not enough data
8.3
56
Not enough data
8.0
58
Not enough data
8.1
59
Not enough data
Attribution
8.9
455
Not enough data
8.9
459
Not enough data
8.6
437
Not enough data
Discovery
8.9
463
Not enough data
8.6
456
Not enough data
8.6
434
Not enough data
Management
8.5
422
Not enough data
8.6
444
Not enough data
Platform
8.6
434
Not enough data
8.6
433
Not enough data
Agentic AI - Sales Performance Management
8.5
76
Not enough data
8.7
76
Not enough data
8.5
77
Not enough data
Incentives
8.2
440
Not enough data
8.4
505
Not enough data
8.0
438
Not enough data
8.6
515
Not enough data
Personalization
8.6
486
Not enough data
8.8
564
Not enough data
8.9
597
Not enough data
8.6
538
Not enough data
Administrative
8.7
568
Not enough data
8.5
529
Not enough data
8.4
511
Not enough data
Agentic AI - Email Tracking
8.2
64
Not enough data
8.4
62
Not enough data
8.4
62
Not enough data
8.3
63
Not enough data
8.4
63
Not enough data
8.3
62
Not enough data
8.4
65
Not enough data
Analytics
8.3
570
Not enough data
8.4
579
Not enough data
8.3
593
Not enough data
Customizations
8.7
625
Not enough data
8.5
595
Not enough data
8.6
628
Not enough data
8.4
573
Not enough data
8.4
600
Not enough data
Generative AI
7.5
292
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
80
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
80
Not enough data
Data Sourcing
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1031
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
947
Not enough data
8.6
963
Not enough data
8.1
856
Not enough data
8.3
897
Not enough data
Sales Management
8.7
986
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Not enough data
Feedback
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
230
Not enough data
8.7
201
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.0
35
Not enough data
8.1
34
Not enough data
8.3
35
Not enough data
Content Management
8.3
354
Not enough data
8.1
345
Not enough data
8.2
331
Not enough data
8.5
320
Not enough data
8.3
338
Not enough data
Analytics
8.7
349
Not enough data
8.4
346
Not enough data
8.5
227
Not enough data
8.3
353
Not enough data
Learning Management - Sales Enablement
8.4
28
Not enough data
8.5
28
Not enough data
8.5
28
Not enough data
Revenue Enablement - Sales Enablement
8.4
27
Not enough data
8.3
30
Not enough data
8.9
29
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and CoPilot AI are categorized as AI Sales Assistant
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
CoPilot AI is categorized as Lead Capture
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CoPilot AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Financial Services
22.6%
Marketing and Advertising
16.1%
Computer Software
11.8%
Information Technology and Services
5.4%
Insurance
4.3%
Other
39.8%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
How do you use Copilot Ai?
1 Comment
KS
To complement my sales process & to automate how I schedule meeting with the most qualified leads from LinkedInRead more
What does CoPilot AI do?
1 Comment
LW
CoPilot has not only helped me build my network of referral and business colleagues, but has also helped me find warm leads and real clients! I love that it...Read more
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