# Agentforce Sales (formerly Salesforce Sales Cloud) vs Clari Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like the drag-and-drop dashboard that allows for customizable opportunity views, making it easier to manage pipelines effectively.
- **Users say** Clari stands out for its simplicity and solid functionality, particularly in forecasting. Reviewers highlight how the new forecasting methodology has been well received, making it easier for teams to understand and utilize the tool effectively.
- **According to verified reviews** , Agentforce Sales has a significantly higher G2 Score, indicating overall user satisfaction. Many users mention that the platform's robust features and quick implementation process contribute to a positive experience, with one user noting the ease of tracking hours and PTO.
- **Reviewers mention** that Clari's support system is a strong point, with a centralized ticketing system and responsive customer support. Users appreciate having a dedicated Customer Success Manager, which enhances their overall experience with the product.
- **Users report** that while Clari offers excellent features for recording and reviewing client calls, Agentforce Sales provides a more comprehensive suite of tools for sales management, including advanced AI capabilities that help streamline workflows and improve productivity.
- **G2 reviewers highlight** that Agentforce Sales is particularly effective for mid-market companies, with a larger user base and more extensive feature set compared to Clari. This makes it a preferred choice for organizations looking for a robust sales solution that can grow with their needs.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 25,819 | 5,604 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Mid-Market (47.2% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Clari

Pros:
- Ease of Use (722 reviews)
- Forecasting (486 reviews)

Cons:
- Limitations (186 reviews)
- Limited Customization (150 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14194 reviews) | 9.0 (4141 reviews) | 
  | **Ease of Use** | 8.2 (18206 reviews) | 9.1 (4211 reviews) | 
  | **Ease of Setup** | 7.8 (9140 reviews) | 8.6 (862 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 8.7 (608 reviews) | 
  | **Quality of Support** | 8.1 (12394 reviews) | 9.1 (3385 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4463 reviews) | 9.2 (601 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13813 reviews) | 9.1 (3919 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Clari

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11177 |
| **Clari** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9636 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9361 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9562 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7627 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6667 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Email Marketing** | 8.0 (6680 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7000 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8141 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5428 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Reporting** | 8.5 (9055 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9215 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7484 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5632 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6111 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Customization** | 8.5 (3701 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3705 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3648 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3689 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3031 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2614 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3110 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2922 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **AI Text Generation** | 7.6 (902 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (297 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (253 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (274 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (243 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (265 reviews) | Not enough data | 
| **Decision Making** | 8.3 (262 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | 8.6/10 | 848 |

#### Lead Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Market Insights ** | Not enough data | 8.6 (419 reviews) | 
| **Account-level Insights ** | Not enough data | 8.7 (483 reviews) | 
| **Lead Analysis ** | Not enough data | 8.7 (462 reviews) | 

#### Lead Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Segmentation ** | Not enough data | 8.8 (436 reviews) | 
| **Predictive Scoring ** | Not enough data | 8.6 (402 reviews) | 
| **Account Identification ** | Not enough data | 8.9 (464 reviews) | 

#### Marketing Campaigns

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | 8.7 (399 reviews) | 
| **Revenue Planning ** | Not enough data | 8.6 (345 reviews) | 
| **Media Attribution ** | Not enough data | 8.6 (345 reviews) | 
| **Opportunity Timeline ** | Not enough data | 8.8 (406 reviews) | 
| **Customization ** | Not enough data | 8.9 (481 reviews) | 

#### Campaign Execution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Website Personalization ** | Not enough data | 8.3 (218 reviews) | 
| **Prioritized Accounts ** | Not enough data | 8.9 (461 reviews) | 
| **Trending Accounts ** | Not enough data | 8.9 (433 reviews) | 
| **Email Campaigns ** | Not enough data | 9.2 (516 reviews) | 

#### Agentic AI - Account Data Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (10 reviews) | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Clari** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.8/10 | 425 |
| **Clari** | 8.5/10 | 596 |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | 7.6 (296 reviews) ✓ Verified | 
| **Lead Qualification** | 8.8 (297 reviews) | 7.9 (325 reviews) ✓ Verified | 
| **Lead Follow-up** | 8.8 (320 reviews) | 7.9 (323 reviews) ✓ Verified | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | 7.7 (310 reviews) ✓ Verified | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | 9.1 (510 reviews) ✓ Verified | 
| **Data Entry** | 8.8 (348 reviews) | 8.8 (471 reviews) ✓ Verified | 
| **Integrations / APIs** | 8.8 (343 reviews) | 8.7 (434 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | 8.3 (406 reviews) ✓ Verified | 
| **Peformance Tracking** | 8.8 (310 reviews) | 8.9 (479 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | 8.4 (382 reviews) ✓ Verified | 
| **Sales Forecasting ** | 8.8 (302 reviews) | 9.2 (501 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | 7.1 (113 reviews) | 
| **AI Text Summarization** | 8.5 (124 reviews) | 7.1 (112 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | 9.0 (13 reviews) | 
| **Multi-step Planning** | 9.2 (30 reviews) | 9.1 (13 reviews) | 
| **Cross-system Integration** | 9.0 (27 reviews) | 9.0 (13 reviews) | 
| **Adaptive Learning** | 9.0 (26 reviews) | 9.0 (13 reviews) | 
| **Natural Language Interaction** | 9.3 (27 reviews) | 9.1 (13 reviews) | 
| **Proactive Assistance** | 9.1 (27 reviews) | 8.8 (13 reviews) | 
| **Decision Making** | 9.3 (29 reviews) | 9.1 (13 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |
| **Clari** | 8.5/10 | 1140 |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Task Management** | 8.7 (521 reviews) | 9.0 (874 reviews) | 
| **Email Tracking/Automation** | 8.5 (510 reviews) | 9.4 (1062 reviews) | 
| **Calls and Voice** | 8.1 (465 reviews) | 8.6 (735 reviews) | 
| **Other Outreach Options ** | 8.1 (459 reviews) | 8.8 (695 reviews) | 
| **CRM Integration** | 8.8 (524 reviews) | 9.4 (979 reviews) | 
| **Calendar** | 8.4 (467 reviews) | 9.0 (534 reviews) | 
| **Shared Records** | 8.6 (480 reviews) | 8.6 (413 reviews) | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | 8.9 (806 reviews) | 
| **Workflow Management** | 8.7 (500 reviews) | 9.1 (913 reviews) | 
| **Workflow Performance** | 8.7 (497 reviews) | 9.1 (869 reviews) | 
| **Sales Coaching and Insights** | 8.3 (481 reviews) | 8.6 (648 reviews) | 
| **Gamification** | 7.8 (414 reviews) | 8.1 (363 reviews) | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | 8.4 (390 reviews) | 
| **Lead Scoring** | 8.4 (469 reviews) | 8.3 (376 reviews) | 
| **Best Time of Day Scheduling** | 8.3 (426 reviews) | 8.5 (408 reviews) | 
| **Buyer Intelligence** | 8.0 (430 reviews) | 8.1 (352 reviews) | 
| **Machine Learning** | 7.8 (415 reviews) | 8.2 (351 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **AI Text Generation** | 7.4 (268 reviews) | 7.0 (138 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (87 reviews) | 8.3 (22 reviews) | 
| **Multi-step Planning** | 8.5 (88 reviews) | 8.1 (22 reviews) | 
| **Cross-system Integration** | 8.6 (86 reviews) | 8.4 (22 reviews) | 
| **Adaptive Learning** | 8.4 (87 reviews) | 8.2 (22 reviews) | 
| **Natural Language Interaction** | 8.3 (87 reviews) | 7.9 (22 reviews) | 
| **Proactive Assistance** | 8.2 (87 reviews) | 8.1 (22 reviews) | 
| **Decision Making** | 8.5 (87 reviews) | 8.0 (23 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Clari** | 7.0/10 | 154 |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | 9.2 (147 reviews) | 
| **Machine Learning** | 8.6 (136 reviews) | 8.2 (128 reviews) | 
| **Call Analysis** | 8.7 (132 reviews) | 8.7 (141 reviews) | 
| **Lead Qualification** | 8.9 (133 reviews) | 7.7 (104 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | 8.1 (106 reviews) | 
| **Speech-to-Text** | 8.7 (125 reviews) | 7.8 (141 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | 7.8 (30 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | 6.7 (5 reviews) | 
| **Multi-step Planning** | 9.2 (14 reviews) | 6.3 (5 reviews) | 
| **Cross-system Integration** | 9.3 (14 reviews) | 6.7 (5 reviews) | 
| **Adaptive Learning** | 9.2 (14 reviews) | 6.3 (5 reviews) | 
| **Natural Language Interaction** | 8.7 (13 reviews) | 6.3 (5 reviews) | 
| **Proactive Assistance** | 8.9 (14 reviews) | 6.3 (5 reviews) | 
| **Decision Making** | 9.0 (14 reviews) | 6.3 (5 reviews) | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | 7.6/10 | 210 |

#### Sales Team

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Flexible Sales Process** | Not enough data | 8.3 (183 reviews) | 
| **Training Mode** | Not enough data | 7.3 (163 reviews) | 
| **Playbooks** | Not enough data | 7.1 (164 reviews) | 

#### Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Opportunity Identification** | Not enough data | 8.1 (177 reviews) | 
| **Zero-touch Renewals** | Not enough data | Feature Not Available | 
| **Smart Content** | Not enough data | 7.5 (165 reviews) | 

#### Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Multiple Org Charts** | Not enough data | Feature Not Available | 
| **Stakeholder Roles** | Not enough data | 7.3 (163 reviews) | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 82 |
| **Clari** | 7.7/10 | 570 |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | 8.2 (423 reviews) | 
| **Pipeline Management** | 8.6 (69 reviews) | 9.0 (487 reviews) | 
| **Dashboard Analytics** | 8.9 (69 reviews) | 8.4 (483 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | 7.7 (407 reviews) | 
| **Data Segmentation** | 8.5 (66 reviews) | 8.0 (410 reviews) | 
| **Predictive Forecasting** | 8.4 (58 reviews) | 8.1 (389 reviews) | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | 8.1 (359 reviews) | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | 7.6 (405 reviews) | 
| **Email Activity Capture** | 8.4 (62 reviews) | 7.6 (416 reviews) | 
| **Conversation Intelligence** | 8.2 (59 reviews) | 7.2 (385 reviews) | 
| **Marketing Leads** | 8.2 (65 reviews) | Feature Not Available | 
| **Contact Capture** | 8.5 (56 reviews) | 7.1 (310 reviews) | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | 7.1 (362 reviews) | 
| **Account optimization** | 8.1 (63 reviews) | 7.4 (364 reviews) | 
| **Historical Patterns** | 8.1 (60 reviews) | 7.7 (393 reviews) | 
| **Rep Performance** | 8.2 (59 reviews) | 8.2 (419 reviews) | 
| **Account Engagement** | 8.7 (56 reviews) | 7.8 (338 reviews) | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | 7.5 (338 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | 6.8 (54 reviews) | 
| **Cross-system Integration** | 8.4 (23 reviews) | 7.8 (63 reviews) | 
| **Adaptive Learning** | 8.4 (21 reviews) | 7.3 (54 reviews) | 
| **Proactive Assistance** | 8.2 (21 reviews) | 7.2 (56 reviews) | 
| **Decision Making** | 8.3 (23 reviews) | 7.4 (52 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Clari** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 180 |
| **Clari** | 8.2/10 | 99 |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **MS Teams Integration** | 8.1 (157 reviews) | 7.3 (87 reviews) | 
| **Email Integration** | 8.5 (159 reviews) | 8.7 (96 reviews) | 
| **Zoom Integration** | 8.1 (158 reviews) | 8.2 (88 reviews) | 
| **Google Meet Integration** | 8.1 (157 reviews) | 7.9 (87 reviews) | 
| **Salesforce Integration** | 8.8 (160 reviews) | 9.1 (92 reviews) | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Custom Booking Page** | 8.1 (152 reviews) | 8.5 (88 reviews) | 
| **Personalized Links** | 8.2 (156 reviews) | 8.6 (91 reviews) | 
| **Personalized Web Embed** | 8.3 (155 reviews) | 8.2 (89 reviews) | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Set Working Hours** | 8.4 (156 reviews) | 8.2 (89 reviews) | 
| **Automatic Updates** | 8.3 (156 reviews) | 8.4 (91 reviews) | 
| **Buffer Times** | 8.0 (158 reviews) | 8.1 (89 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | 7.5 (8 reviews) | 
| **Multi-step Planning** | 8.4 (34 reviews) | 8.1 (8 reviews) | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |
| **Clari** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (161 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (166 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (168 reviews) | Not enough data | 
| **Sales Forecasting** | 8.6 (170 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (161 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (169 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (173 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (54 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |
| **Clari** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (54 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (54 reviews) | Not enough data | 
| **Decision Making** | 8.1 (55 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Lead Opportunity** | 8.9 (452 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (458 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (433 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Lead Management** | 8.9 (462 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (452 reviews) | Not enough data | 
| **Lead Context** | 8.6 (429 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Conversion Viability** | 8.5 (417 reviews) | Not enough data | 
| **Workflow** | 8.6 (438 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Data Synchronization** | 8.6 (428 reviews) | Not enough data | 
| **Analysis** | 8.6 (429 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | 8.4/10 | 7 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (7 reviews) | 
| **Decision Making** | Not enough data | 8.3 (7 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 683 |
| **Clari** | 8.1/10 | 429 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | 7.7 (25 reviews) | 
| **Natural Language Interaction** | 8.7 (67 reviews) | 7.7 (25 reviews) | 
| **Proactive Assistance** | 8.6 (68 reviews) | 7.7 (25 reviews) | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | 7.2 (112 reviews) | 
| **Triggers** | 8.4 (494 reviews) | 8.2 (261 reviews) | 
| **Commission Calculator** | 8.0 (428 reviews) | 6.8 (117 reviews) | 
| **Leaderboards** | 8.6 (506 reviews) | 7.6 (113 reviews) | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | 8.4 (271 reviews) | 
| **Custom Reports** | 8.8 (554 reviews) | 8.6 (287 reviews) | 
| **Dashboards** | 8.9 (587 reviews) | 8.9 (350 reviews) | 
| **Goal Setting** | 8.6 (530 reviews) | 8.5 (256 reviews) | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Integration** | 8.7 (557 reviews) | 9.0 (335 reviews) | 
| **Employee Structure** | 8.5 (520 reviews) | 8.7 (274 reviews) | 
| **Behavior Monitoring** | 8.4 (501 reviews) | 8.7 (285 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Clari** | 8.1/10 | 1689 |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | 7.0 (11 reviews) | 
| **Multi-step Planning** | 8.4 (60 reviews) | 6.7 (10 reviews) | 
| **Cross-system Integration** | 8.4 (60 reviews) | 7.3 (10 reviews) | 
| **Adaptive Learning** | 8.3 (62 reviews) | 7.0 (10 reviews) | 
| **Natural Language Interaction** | 8.4 (61 reviews) | 6.7 (10 reviews) | 
| **Proactive Assistance** | 8.3 (60 reviews) | 7.2 (10 reviews) | 
| **Decision Making** | 8.4 (63 reviews) | 7.5 (10 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | 9.2 (1447 reviews) | 
| **Link Activity** | 8.4 (576 reviews) | 9.1 (1445 reviews) | 
| **Attachment Activity** | 8.3 (590 reviews) | 9.0 (1354 reviews) | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | 9.3 (1517 reviews) | 
| **Email Scheduling** | 8.5 (592 reviews) | 9.3 (1468 reviews) | 
| **Notifications** | 8.6 (625 reviews) | 9.2 (1460 reviews) | 
| **Email Categorization** | 8.4 (570 reviews) | 9.1 (1209 reviews) | 
| **Templates** | 8.4 (598 reviews) | 9.2 (1518 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | 7.2 (168 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1198 |
| **Clari** | 8.1/10 | 1573 |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | 7.4 (33 reviews) | 
| **Cross-system Integration** | 8.6 (77 reviews) | 7.9 (34 reviews) | 
| **Adaptive Learning** | 8.4 (76 reviews) | 7.6 (33 reviews) | 
| **Natural Language Interaction** | 8.3 (75 reviews) | 7.4 (32 reviews) | 
| **Proactive Assistance** | 8.3 (76 reviews) | 7.3 (33 reviews) | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | 8.3 (1132 reviews) | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | 8.1 (1169 reviews) | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | 8.1 (1118 reviews) | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | 8.7 (1336 reviews) | 
| **Data Segmentation** | 8.6 (957 reviews) | 8.4 (1145 reviews) | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | 7.7 (1072 reviews) | 
| **Opportunity Scoring** | 8.6 (957 reviews) | 8.3 (1236 reviews) | 
| **Risk Analysis** | 8.1 (850 reviews) | 7.9 (1120 reviews) | 
| **Live Forecasting** | 8.3 (891 reviews) | 8.9 (1267 reviews) | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | 9.0 (1320 reviews) | 
| **Sales Gamification** | 8.1 (852 reviews) | Feature Not Available | 
| **Account-Based Analytics** | 8.6 (975 reviews) | 8.3 (1169 reviews) | 
| **Activity Tracking** | 8.8 (1044 reviews) | 8.5 (1294 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Clari** | 8.4/10 | 1004 |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | 6.7 (9 reviews) | 
| **Natural Language Interaction** | 8.6 (39 reviews) | 7.0 (9 reviews) | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | 8.7 (611 reviews) | 
| **Generate Location** | 8.4 (176 reviews) | 8.7 (604 reviews) | 
| **Call Types** | 8.7 (185 reviews) | 8.9 (673 reviews) | 
| **Click-to-Call** | 8.7 (183 reviews) | 8.9 (692 reviews) | 
| **Auto Dialer** | 8.6 (44 reviews) | 7.5 (12 reviews) | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | 9.0 (768 reviews) | 
| **Information Locater** | 8.7 (179 reviews) | 8.8 (665 reviews) | 
| **Record Prospect Data** | 8.7 (181 reviews) | 8.9 (684 reviews) | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | 9.1 (735 reviews) | 
| **Daily Summary** | 8.9 (182 reviews) | 9.0 (723 reviews) | 
| **Automated Voicemails** | 8.3 (178 reviews) | 8.5 (496 reviews) | 
| **Automated Emails** | 8.5 (188 reviews) | 9.3 (763 reviews) | 
| **Sorts Prospects** | 8.4 (182 reviews) | 8.8 (591 reviews) | 
| **Automated Note Taking** | 8.7 (38 reviews) | 7.2 (10 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Clari** | 8.4/10 | 129 |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | 8.1 (9 reviews) | 
| **Cross-system Integration** | 8.9 (20 reviews) | 8.1 (9 reviews) | 
| **Adaptive Learning** | 9.1 (20 reviews) | 8.1 (9 reviews) | 
| **Decision Making** | 9.2 (20 reviews) | 8.5 (8 reviews) | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | 8.3 (101 reviews) | 
| **Coaching Materials** | 8.8 (247 reviews) | 8.3 (102 reviews) | 
| **Playbook Creation** | 8.5 (207 reviews) | 8.1 (93 reviews) | 
| **Video Record** | 8.5 (242 reviews) | 8.8 (117 reviews) | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | 8.8 (108 reviews) | 
| **Scorecard** | 8.6 (232 reviews) | 8.3 (90 reviews) | 
| **Coaching Card** | 8.6 (213 reviews) | 8.2 (89 reviews) | 
| **Leaderboard** | 8.6 (200 reviews) | 8.3 (85 reviews) | 
| **Real-Time Updates** | 8.8 (225 reviews) | 8.4 (95 reviews) | 
| **Notifications** | 8.9 (226 reviews) | 8.4 (93 reviews) | 
| **Competition** | 8.7 (198 reviews) | 8.3 (84 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | 7.4 (30 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Clari** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Statistical Tool

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Scripting** | Not enough data | Not enough data | 
| **Data Mining** | Not enough data | Not enough data | 
| **Algorithms** | Not enough data | Not enough data | 

#### Data Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Data Interaction** | Not enough data | Not enough data | 

#### Decision Making

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Modeling** | Not enough data | Not enough data | 
| **Data Visualizations** | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (11):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (6):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [CRM Software](https://www.g2.com/categories/crm)

**Unique to Clari (4):** [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|
| **Small-Business** | 20.5% | 11.1% | 
| **Mid-Market** | 46.0% | 47.2% | 
| **Enterprise** | 33.4% | 41.6% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.6%

#### Clari

- **Computer Software:** 27.7%
- **Information Technology and Services:** 20.8%
- **Marketing and Advertising:** 6.2%
- **Computer & Network Security:** 4.1%
- **Financial Services:** 3.5%
- **Internet:** 2.9%
- **Education Management:** 2.9%
- **Higher Education:** 2.0%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.8%
- **Other:** 26.3%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9662 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6660 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (223 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2042 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)

### Alternatives to Clari

- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6660 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (576 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews)
- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (120 reviews)
- [Scratchpad](https://www.g2.com/products/scratchpad/reviews) — 4.8/5 stars (1493 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Clari

- Title: [What groove means in music?](https://www.g2.com/discussions/what-groove-means-in-music) — 7 comments
  > **Top comment:** "In music, groove is the sense of an effect ("feel") of changing pattern in a propulsive rhythm or sense of "swing"."
- Title: [Is it possible to edit a template in-line when using gmail?](https://www.g2.com/discussions/24809-is-it-possible-to-edit-a-template-in-line-when-using-gmail) — 6 comments, 2 upvotes
  > **Top comment:** "Hi Nathan, 

Currently it isn’t possible to edit the template directly in-line when you’ve inserted it into a new message, but you can still edit this..."
- Title: [How can I get the Indian Accent/ neutral accent script?](https://www.g2.com/discussions/how-can-i-get-the-indian-accent-neutral-accent-script) — 3 comments, 1 upvote
  > **Top comment:** "This is more robotic, The more you are with Wingman it identifies your accent, or else you could ask for help with the wingman team. Have you been to there..."
- Title: [Is there a way to make changes to the scheduler on a weekly basis?](https://www.g2.com/discussions/24710-is-there-a-way-to-make-changes-to-the-scheduler-on-a-weekly-basis) — 2 comments, 1 upvote
  > **Top comment:** "Based on my experience, each time you leverage the scheduler it pulls from real time calendar availability. At this point, I don't know of an auto run..."
- Title: [How does Groove's integration with Clari enhance sales and revenue operations?](https://www.g2.com/discussions/how-does-groove-s-integration-with-clari-enhance-sales-and-revenue-operations) — 1 comment
  > **Top comment:** "Groove makes it easier for reps to actually do the work, and Clari makes it easier for everyone to see what’s really going on. Groove captures all the..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-clari)