# Agentforce Sales (formerly Salesforce Sales Cloud) vs Apollo.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in reducing administrative burdens, with features like automated follow-ups and real-time insights that help streamline workflows. Users appreciate how it personalizes outreach at scale without sounding generic, making it a powerful tool for sales teams.
- **Users say** Apollo.io shines in its ability to easily source outbound leads and find contact details within target companies. Many find the platform intuitive, which aids marketing teams in converting leads effectively, highlighting its strength in lead generation.
- **According to verified reviews** , Agentforce Sales offers a more comprehensive solution for revenue operations, boasting a significantly higher G2 Score. Users highlight the autonomous SDR Agent as a game changer, automating tasks like logging call outcomes and drafting personalized emails, which enhances productivity.
- **Reviewers mention** that while Apollo.io is user-friendly, it may not provide the same depth of features as Agentforce Sales. Users have noted that it primarily focuses on lead sourcing, which, while effective, may limit its utility for teams looking for a more robust sales management solution.
- **G2 reviewers highlight** the ease of setup and administration in Apollo.io, with many users praising its straightforward onboarding process. This contrasts with Agentforce Sales, where some users have reported challenges in configuration, indicating a steeper learning curve for new users.
- **Users report** that Agentforce Sales provides a single, real-time view of pipeline and forecasting, which is crucial for sales control. This feature, combined with its AI-driven insights, helps teams keep deals moving efficiently, a point that many users find invaluable in their day-to-day operations.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 25,791 | 9,652 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (67.2% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | Free 1 user Per Month | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Apollo.io

Pros:
- Ease of Use (1587 reviews)
- Lead Generation (1349 reviews)

Cons:
- Missing Features (559 reviews)
- Inaccurate Data (469 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14186 reviews) | 9.1 (7523 reviews) | 
  | **Ease of Use** | 8.2 (18184 reviews) | 9.0 (7629 reviews) | 
  | **Ease of Setup** | 7.8 (9119 reviews) | 8.9 (3855 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 9.0 (2531 reviews) | 
  | **Quality of Support** | 8.1 (12386 reviews) | 8.8 (6455 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4462 reviews) | 9.1 (2511 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13807 reviews) | 9.4 (7239 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Apollo.io

#### Entry-Level Pricing

Plan: Free

Price: Free 1 user Per Month

Description: Unlimited email credits, 5 mobile credits per month, 10 export credits per month

Key Features:
- Basic Sequence Automation (2 Sequence Limit)
- Basic Filters
- Buying Intent (3 Intent Topic Limit)

[Browse all 4 editions](https://www.g2.com/products/apollo-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11157 |
| **Apollo.io** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9629 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6402 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9352 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9559 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7327 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7627 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6767 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6668 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7420 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Email Marketing** | 8.0 (6681 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7001 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8141 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5429 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Case Management** | 8.3 (6839 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6793 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5499 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5989 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Reporting** | 8.5 (9048 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9209 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7485 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5631 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5247 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6111 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Customization** | 8.5 (3694 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3700 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3648 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2906 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3206 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3686 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2615 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3108 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2921 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text Generation** | 7.6 (902 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (296 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (253 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (274 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (243 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (265 reviews) | Not enough data | 
| **Decision Making** | 8.3 (262 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.3/10 | 3272 |

#### Data Availability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.8 (2720 reviews) | 
| **Company Data Availability** | Not enough data | 8.9 (2612 reviews) | 
| **Industry Research Availability** | Not enough data | 8.6 (2431 reviews) | 
| **Technographic Data Availability** | Not enough data | 7.5 (607 reviews) | 

#### Data Accuracy

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 8.3 (2659 reviews) | 
| **Company Data Accuracy** | Not enough data | 8.6 (2522 reviews) | 
| **Technographic Data Accuracy** | Not enough data | 7.5 (584 reviews) | 

#### Agentic AI - Sales Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (195 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (193 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (187 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (188 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (185 reviews) | 
| **Decision Making** | Not enough data | 7.6 (185 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Internationalization** | Not enough data | 8.4 (1145 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.8 (1722 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.9 (1849 reviews) | 
| **Reporting/Dashboards** | Not enough data | 8.6 (1680 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.7 (1332 reviews) ✓ Verified | 
| **APIs** | Not enough data | 8.3 (1336 reviews) | 

#### Features

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Lead Builder** | Not enough data | 8.9 (2213 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | 8.6 (1920 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | 8.5 (1980 reviews) ✓ Verified | 
| **Data Segmentation/Filtering** | Not enough data | 8.7 (2133 reviews) ✓ Verified | 
| **Search** | Not enough data | 9.0 (2473 reviews) ✓ Verified | 
| **News/People Alerts** | Not enough data | 8.2 (1663 reviews) | 
| **Connections** | Not enough data | 8.2 (1092 reviews) | 
| **Reporting** | Not enough data | 8.4 (1878 reviews) ✓ Verified | 
| **Messaging** | Not enough data | 8.5 (1817 reviews) ✓ Verified | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.0/10 | 637 |

#### Lead Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Market Insights ** | Not enough data | 8.1 (577 reviews) | 
| **Account-level Insights ** | Not enough data | 8.3 (574 reviews) | 
| **Lead Analysis ** | Not enough data | 8.3 (572 reviews) | 

#### Lead Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Segmentation ** | Not enough data | 8.5 (588 reviews) | 
| **Predictive Scoring ** | Not enough data | 7.8 (578 reviews) | 
| **Account Identification ** | Not enough data | 8.4 (576 reviews) | 

#### Marketing Campaigns

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | Feature Not Available | 
| **Revenue Planning ** | Not enough data | 7.4 (557 reviews) | 
| **Media Attribution ** | Not enough data | 7.4 (548 reviews) | 
| **Opportunity Timeline ** | Not enough data | 7.7 (548 reviews) | 
| **Customization ** | Not enough data | 7.9 (551 reviews) | 

#### Campaign Execution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Website Personalization ** | Not enough data | Feature Not Available | 
| **Prioritized Accounts ** | Not enough data | 8.0 (548 reviews) | 
| **Trending Accounts ** | Not enough data | 7.9 (540 reviews) | 
| **Email Campaigns ** | Not enough data | 8.3 (544 reviews) | 

#### Agentic AI - Account Data Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (21 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (21 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (21 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (21 reviews) | 
| **Decision Making** | Not enough data | 8.3 (22 reviews) | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | N/A | N/A |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | Not enough data | 
| **Context Maintenance Within Sessions** | Not enough data | Not enough data | 
| **Natural Language Understanding & Intent Inference** | Not enough data | Not enough data | 

#### Data

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Reliability** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Interaction

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Complex Query Handling** | Not enough data | Not enough data | 
| **Natural Conversation** | Not enough data | Not enough data | 
| **Understanding** | Not enough data | Not enough data | 
| **Context Management** | Not enough data | Not enough data | 
| **Customizability** | Not enough data | Not enough data | 

#### Task & Flow Management - AI Chatbots

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | Not enough data | Not enough data | 
| **Fallback Responses for Unknown Queries** | Not enough data | Not enough data | 

#### Learning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **User Interaction Learning** | Not enough data | Not enough data | 
| **Error Learning** | Not enough data | Not enough data | 

#### Deployment & Embedding - AI Chatbots

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **API Access for Business System Integration** | Not enough data | Not enough data | 
| **Web Widget & SDK Embedding** | Not enough data | Not enough data | 

#### Content Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Creativity** | Not enough data | Not enough data | 
| **Content Accuracy** | Not enough data | Not enough data | 

#### Admin & Configuration - AI Chatbots

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **No-Code Conversation Design** | Not enough data | Not enough data | 

#### System

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **API Flexibility** | Not enough data | Not enough data | 
| **Update Frequency and Utility** | Not enough data | Not enough data | 
| **Cross-Platform Compatibility	** | Not enough data | Not enough data | 
| **Software Integration** | Not enough data | Not enough data | 

#### Agentic AI - AI Chatbots

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | Not enough data | 

#### Reliability & Safety - AI Chatbots

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Guardrails & Content Controls** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Apollo.io** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.8/10 | 426 |
| **Apollo.io** | 8.1/10 | 831 |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Customer-facing Chatbot** | 8.6 (273 reviews) | 7.6 (669 reviews) | 
| **Lead Qualification** | 8.8 (298 reviews) | 8.3 (709 reviews) | 
| **Lead Follow-up** | 8.8 (321 reviews) | 8.4 (705 reviews) | 
| **Meeting Scheduling ** | 8.7 (293 reviews) | 8.0 (674 reviews) | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (356 reviews) | 8.3 (680 reviews) | 
| **Data Entry** | 8.8 (349 reviews) | 8.3 (682 reviews) | 
| **Integrations / APIs** | 8.8 (344 reviews) | 8.3 (673 reviews) | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Coaching ** | 8.4 (287 reviews) | 7.9 (694 reviews) | 
| **Peformance Tracking** | 8.8 (311 reviews) | 8.4 (711 reviews) | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **ROI Forecasting ** | 8.5 (285 reviews) | 7.8 (682 reviews) | 
| **Sales Forecasting ** | 8.8 (303 reviews) | 8.0 (688 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text Generation** | 8.5 (126 reviews) | 7.9 (567 reviews) | 
| **AI Text Summarization** | 8.5 (125 reviews) | 7.9 (565 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (32 reviews) | 7.8 (36 reviews) | 
| **Multi-step Planning** | 9.2 (31 reviews) | 8.0 (36 reviews) | 
| **Cross-system Integration** | 9.0 (28 reviews) | 8.0 (36 reviews) | 
| **Adaptive Learning** | 9.1 (27 reviews) | 8.2 (36 reviews) | 
| **Natural Language Interaction** | 9.3 (28 reviews) | 8.0 (36 reviews) | 
| **Proactive Assistance** | 9.0 (28 reviews) | 7.9 (35 reviews) | 
| **Decision Making** | 9.3 (30 reviews) | 8.3 (36 reviews) | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 7.8/10 | 458 |

#### Diagnosis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **IP Address ** | Not enough data | 7.6 (405 reviews) | 
| **Domains** | Not enough data | 7.7 (405 reviews) | 
| **Content ** | Not enough data | 7.9 (402 reviews) | 
| **Policy Compliance** | Not enough data | 8.1 (396 reviews) | 

#### Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Processing Time** | Not enough data | 8.0 (402 reviews) | 
| **Placement ** | Not enough data | 7.8 (393 reviews) | 
| **Open Rate** | Not enough data | 8.3 (401 reviews) | 
| **Time to Open** | Not enough data | 8.0 (397 reviews) | 
| **Alerts** | Not enough data | 7.9 (388 reviews) | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Campaign Performance** | Not enough data | 8.2 (392 reviews) | 
| **Domain Reputation** | Not enough data | 8.1 (388 reviews) | 
| **Brand Reputation** | Not enough data | 7.8 (382 reviews) | 
| **Blacklist and Whitelist** | Not enough data | 7.5 (382 reviews) | 

#### Agentic AI - Email Deliverability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (66 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (63 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (62 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (63 reviews) | 
| **Decision Making** | Not enough data | 7.4 (63 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |
| **Apollo.io** | 8.1/10 | 3223 |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Task Management** | 8.7 (521 reviews) | 8.6 (2255 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 8.5 (510 reviews) | 9.0 (2611 reviews) ✓ Verified | 
| **Calls and Voice** | 8.1 (465 reviews) | 8.0 (1831 reviews) ✓ Verified | 
| **Other Outreach Options ** | 8.1 (459 reviews) | 8.4 (2053 reviews) | 
| **CRM Integration** | 8.8 (524 reviews) | 8.5 (2179 reviews) ✓ Verified | 
| **Calendar** | 8.4 (467 reviews) | 8.4 (1911 reviews) | 
| **Shared Records** | 8.6 (480 reviews) | 8.4 (1930 reviews) | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | 8.5 (2066 reviews) ✓ Verified | 
| **Workflow Management** | 8.7 (500 reviews) | 8.7 (2134 reviews) ✓ Verified | 
| **Workflow Performance** | 8.7 (497 reviews) | 8.7 (2118 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.3 (481 reviews) | 8.3 (1984 reviews) ✓ Verified | 
| **Gamification** | 7.8 (414 reviews) | Feature Not Available | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | 8.6 (2161 reviews) | 
| **Lead Scoring** | 8.4 (469 reviews) | 8.5 (2134 reviews) | 
| **Best Time of Day Scheduling** | 8.3 (426 reviews) | 8.5 (1991 reviews) | 
| **Buyer Intelligence** | 8.0 (430 reviews) | 8.3 (1935 reviews) | 
| **Machine Learning** | 7.8 (415 reviews) | 8.2 (1777 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text Generation** | 7.4 (268 reviews) | 7.7 (981 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (87 reviews) | 7.5 (121 reviews) | 
| **Multi-step Planning** | 8.5 (88 reviews) | 7.6 (120 reviews) | 
| **Cross-system Integration** | 8.6 (86 reviews) | 7.2 (121 reviews) | 
| **Adaptive Learning** | 8.4 (87 reviews) | 7.3 (122 reviews) | 
| **Natural Language Interaction** | 8.3 (87 reviews) | 7.2 (120 reviews) | 
| **Proactive Assistance** | 8.2 (87 reviews) | 7.2 (124 reviews) | 
| **Decision Making** | 8.5 (87 reviews) | 7.5 (122 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 7.2/10 | 94 |

#### Dialing Options

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Preview Dialing** | Not enough data | 7.9 (81 reviews) | 
| **Progressive Dialing** | Not enough data | Feature Not Available | 
| **Predictive Dialing** | Not enough data | 6.7 (10 reviews) | 

#### Agent Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | 6.7 (78 reviews) | 
| **Callback Scheduling ** | Not enough data | 7.0 (80 reviews) | 
| **Call Recording ** | Not enough data | 7.9 (81 reviews) | 

#### Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | 7.0 (78 reviews) | 
| **Interactive Voice Response (IVR)** | Not enough data | 6.8 (78 reviews) | 
| **Call Scrubbing** | Not enough data | 7.1 (78 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (11 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | 6.2 (10 reviews) | 
| **Compliance Monitoring** | Not enough data | 6.9 (9 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | 6.9 (9 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Apollo.io** | 7.9/10 | 128 |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | 8.5 (118 reviews) | 
| **Machine Learning** | 8.6 (136 reviews) | 8.4 (116 reviews) | 
| **Call Analysis** | 8.7 (132 reviews) | 8.7 (117 reviews) | 
| **Lead Qualification** | 8.9 (133 reviews) | 8.5 (118 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | 8.4 (115 reviews) | 
| **Speech-to-Text** | 8.7 (125 reviews) | 8.3 (114 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | 8.6 (104 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | 7.7 (8 reviews) | 
| **Multi-step Planning** | 9.2 (14 reviews) | 7.3 (8 reviews) | 
| **Cross-system Integration** | 9.3 (14 reviews) | 7.7 (8 reviews) | 
| **Adaptive Learning** | 9.2 (14 reviews) | 7.1 (8 reviews) | 
| **Natural Language Interaction** | 8.7 (13 reviews) | 6.5 (8 reviews) | 
| **Proactive Assistance** | 8.9 (14 reviews) | 7.1 (8 reviews) | 
| **Decision Making** | 9.0 (14 reviews) | 7.4 (7 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.5/10 | 249 |

#### Grammar

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.8 (215 reviews) | 
| **Tone Check** | Not enough data | 8.4 (211 reviews) | 
| **Sentence Formatting** | Not enough data | 8.6 (211 reviews) | 

#### Formatting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Plagiarism Check** | Not enough data | Feature Not Available | 
| **Style Editor** | Not enough data | Feature Not Available | 
| **Citation Finder** | Not enough data | Feature Not Available | 

#### Content 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.5 (199 reviews) | 
| **Content Generation** | Not enough data | 8.6 (204 reviews) | 
| **Form Generation** | Not enough data | Feature Not Available | 

#### Product Type

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Standalone Application** | Not enough data | Feature Not Available | 
| **Plugin** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (168 reviews) | 
| **AI Text Summarization** | Not enough data | 8.4 (169 reviews) | 

### Buyer Intent Data Providers

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.1/10 | 271 |

#### Data Availability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.4 (245 reviews) | 
| **Account Data Availability** | Not enough data | 8.5 (251 reviews) | 
| **Offline Data** | Not enough data | 7.6 (240 reviews) | 

#### Platform Additional Functionality

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (256 reviews) | 
| **Topic Customization** | Not enough data | 8.1 (245 reviews) | 
| **Natural Language Processing (NLP)** | Not enough data | 7.6 (240 reviews) | 
| **Alerts** | Not enough data | 8.1 (242 reviews) | 
| **Real-time Intent** | Not enough data | Feature Not Available | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 7.7/10 | 48 |

#### Voice

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Dictation** | Not enough data | Feature Not Available | 
| **Accuracy** | Not enough data | 8.3 (46 reviews) | 

#### Transcription

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Speaker Identification** | Not enough data | 8.4 (46 reviews) | 
| **Timecode Management** | Not enough data | 8.1 (45 reviews) | 
| **Closed Captioning** | Not enough data | Feature Not Available | 
| **Custom Dictionary** | Not enough data | 8.0 (45 reviews) | 

#### Editing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Collaboration** | Not enough data | 8.4 (45 reviews) | 
| **Spell Check and Punctuation** | Not enough data | 8.1 (45 reviews) | 
| **Text Editing** | Not enough data | 8.5 (45 reviews) | 
| **Translation** | Not enough data | 8.1 (44 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Data Security** | Not enough data | 7.9 (45 reviews) | 
| **API** | Not enough data | 7.7 (46 reviews) | 
| **Voice Files** | Not enough data | Feature Not Available | 
| **Live Captioning** | Not enough data | Feature Not Available | 
| **Integrates With Existing Applications** | Not enough data | 7.9 (45 reviews) | 

#### Agentic AI - Transcription

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (6 reviews) | 
| **Decision Making** | Not enough data | 6.7 (6 reviews) | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.8/10 | 3699 |

#### Lead Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Lead Validation** | Not enough data | 8.9 (3309 reviews) ✓ Verified | 
| **Lead Enrichment** | Not enough data | 8.9 (3160 reviews) ✓ Verified | 
| **Lead Quality** | Not enough data | 8.8 (3356 reviews) ✓ Verified | 
| **Lead Analysis** | Not enough data | 8.8 (3027 reviews) ✓ Verified | 
| **Browser Extension** | Not enough data | 9.2 (3130 reviews) | 

#### Agentic AI - Lead Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.0 (78 reviews) | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.3/10 | 1023 |

#### Lead Monitoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Features** | Not enough data | 8.7 (904 reviews) | 
| **Performance** | Not enough data | 8.5 (899 reviews) | 
| **Identification** | Not enough data | 8.4 (896 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (103 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (101 reviews) | 

#### Data Capture

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Mobile** | Not enough data | 8.0 (892 reviews) | 
| **Websites** | Not enough data | 8.4 (855 reviews) | 
| **Social Media** | Not enough data | 8.1 (851 reviews) | 
| **Data** | Not enough data | 8.5 (883 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Export/Import** | Not enough data | 8.6 (880 reviews) | 
| **Reporting** | Not enough data | 8.5 (865 reviews) | 

#### Customization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Forms** | Not enough data | 8.1 (852 reviews) | 
| **Personalization** | Not enough data | 8.3 (869 reviews) | 
| **Templates** | Not enough data | 8.3 (847 reviews) | 
| **Integration** | Not enough data | 8.5 (874 reviews) | 

### Lead-to-Account Matching and Routing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.3/10 | 170 |

#### Matching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Priority Matching** | Not enough data | 8.5 (156 reviews) | 
| **Account Tiebreakers** | Not enough data | 8.1 (153 reviews) | 
| **Fuzzy Matching** | Not enough data | 8.1 (152 reviews) | 

#### Routing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Match and Route** | Not enough data | 8.3 (152 reviews) | 
| **Multi-Objects** | Not enough data | 8.3 (148 reviews) | 
| **Territories** | Not enough data | 8.3 (149 reviews) | 
| **Working Hours** | Not enough data | 8.6 (146 reviews) | 

#### Platform Operations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Service level Agreements** | Not enough data | 8.3 (149 reviews) | 
| **Audit Logs** | Not enough data | 8.3 (144 reviews) | 
| **Duplicate Match** | Not enough data | 8.3 (148 reviews) | 
| **Capping** | Not enough data | 8.0 (147 reviews) | 
| **Analytics** | Not enough data | 8.4 (148 reviews) | 
| **Integrations** | Not enough data | 8.5 (150 reviews) | 
| **Alerts & Notifications** | Not enough data | Not enough data | 
| **AI Lead Matching & Routing** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |
| **Apollo.io** | 8.2/10 | 59 |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Revenue History** | 8.7 (67 reviews) | 7.8 (50 reviews) | 
| **Pipeline Management** | 8.6 (70 reviews) | 8.4 (51 reviews) | 
| **Dashboard Analytics** | 8.9 (70 reviews) | 8.0 (50 reviews) | 
| **Multi-Device Data Visualization** | 8.6 (64 reviews) | 8.0 (48 reviews) | 
| **Data Segmentation** | 8.6 (67 reviews) | 8.3 (50 reviews) | 
| **Predictive Forecasting** | 8.4 (59 reviews) | 7.7 (49 reviews) | 
| **Revenue Operations Cadence** | 8.2 (59 reviews) | 8.1 (50 reviews) | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Calendar Sync** | 8.1 (65 reviews) | 8.6 (50 reviews) | 
| **Email Activity Capture** | 8.5 (63 reviews) | 8.4 (49 reviews) | 
| **Conversation Intelligence** | 8.2 (60 reviews) | 8.4 (49 reviews) | 
| **Marketing Leads** | 8.2 (66 reviews) | 8.6 (50 reviews) | 
| **Contact Capture** | 8.5 (57 reviews) | 8.4 (48 reviews) | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (64 reviews) | 8.1 (48 reviews) | 
| **Account optimization** | 8.1 (64 reviews) | 8.2 (48 reviews) | 
| **Historical Patterns** | 8.1 (61 reviews) | 7.9 (48 reviews) | 
| **Rep Performance** | 8.3 (60 reviews) | 8.2 (48 reviews) | 
| **Account Engagement** | 8.7 (57 reviews) | 8.1 (48 reviews) | 
| **Historical Win/Loss Patterns** | 8.4 (57 reviews) | 8.0 (48 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (23 reviews) | 8.2 (17 reviews) | 
| **Cross-system Integration** | 8.5 (24 reviews) | 8.4 (17 reviews) | 
| **Adaptive Learning** | 8.5 (22 reviews) | 8.4 (17 reviews) | 
| **Proactive Assistance** | 8.2 (22 reviews) | 8.1 (17 reviews) | 
| **Decision Making** | 8.4 (24 reviews) | 8.7 (17 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 7.8/10 | 71 |

#### Calendar View

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 7.6 (60 reviews) | 
| **Customizable Viewing** | Not enough data | 7.6 (60 reviews) | 

#### Shared Calendar

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 7.7 (59 reviews) | 
| **Multiple Calendar Management** | Not enough data | 7.8 (60 reviews) | 

#### Accessibility

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.0 (59 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 7.6 (60 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.0 (60 reviews) | 
| **Import Events** | Not enough data | 8.0 (59 reviews) | 
| **Software Integrations** | Not enough data | 7.7 (60 reviews) | 

#### Notifications

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 7.7 (59 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.5 (57 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 
| **AI Image-to-Text** | Not enough data | Feature Not Available | 

#### Agentic AI - Calendar

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.3 (11 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Apollo.io** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Apollo.io** | 8.0/10 | 115 |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | 7.3 (93 reviews) | 
| **Email Integration** | 8.6 (160 reviews) | 8.6 (99 reviews) | 
| **Zoom Integration** | 8.1 (159 reviews) | 7.7 (91 reviews) | 
| **Google Meet Integration** | 8.1 (158 reviews) | 8.0 (92 reviews) | 
| **Salesforce Integration** | 8.8 (161 reviews) | 7.8 (89 reviews) | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | 7.8 (88 reviews) | 
| **Personalized Links** | 8.2 (157 reviews) | 8.0 (91 reviews) | 
| **Personalized Web Embed** | 8.3 (156 reviews) | 7.9 (87 reviews) | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | 8.7 (92 reviews) | 
| **Automatic Updates** | 8.3 (157 reviews) | 8.7 (88 reviews) | 
| **Buffer Times** | 8.1 (159 reviews) | 8.3 (88 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | 7.6 (20 reviews) | 
| **Multi-step Planning** | 8.4 (35 reviews) | 8.3 (20 reviews) | 

### Email Verification

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 7.8/10 | 756 |

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (705 reviews) | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Agentic AI - Email Verification

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Decision Making** | Not enough data | 8.0 (98 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 7.2/10 | 30 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Agenda Management** | Not enough data | 7.5 (22 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 7.0 (22 reviews) | 
| **Automated Scheduling** | Not enough data | 6.8 (22 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 8.2 (21 reviews) | 
| **Voice Recognition** | Not enough data | 7.9 (21 reviews) | 
| **Action Item Tracking** | Not enough data | 7.3 (20 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 7.5 (20 reviews) | 
| **Personalization** | Not enough data | 7.5 (21 reviews) | 
| **Smart Summaries** | Not enough data | 7.5 (21 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Language Translation** | Not enough data | 6.8 (21 reviews) | 
| **Real-Time Transcription** | Not enough data | 7.0 (21 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 7.3 (21 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (8 reviews) | 
| **Decision Making** | Not enough data | 7.3 (8 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |
| **Apollo.io** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Account Scoring** | 8.5 (173 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (162 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (167 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (169 reviews) | Not enough data | 
| **Sales Forecasting** | 8.7 (171 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (162 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Territory Management** | 8.6 (164 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (170 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Quota Management** | 8.4 (166 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (174 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (166 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (56 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (55 reviews) | Not enough data | 

### Lead Mining

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 7.8/10 | 94 |

#### Agentic AI - Lead Mining

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.0 (81 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (79 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.3/10 | 8 |

#### Agentic AI - Visitor Identification

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.3 (6 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |
| **Apollo.io** | 8.6/10 | 402 |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (54 reviews) | 8.2 (47 reviews) | 
| **Cross-system Integration** | 8.2 (53 reviews) | 8.4 (47 reviews) | 
| **Adaptive Learning** | 7.9 (54 reviews) | 7.9 (46 reviews) | 
| **Decision Making** | 8.1 (55 reviews) | 7.9 (47 reviews) | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Lead Opportunity** | 8.9 (452 reviews) | 8.9 (363 reviews) | 
| **Lead Assignment** | 8.9 (458 reviews) | 8.9 (360 reviews) | 
| **Pipeline Acceleration** | 8.6 (433 reviews) | 8.6 (333 reviews) | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Lead Management** | 8.9 (462 reviews) | 9.0 (368 reviews) | 
| **Scoring/Ranking** | 8.6 (452 reviews) | 8.6 (341 reviews) | 
| **Lead Context** | 8.6 (429 reviews) | 8.7 (360 reviews) | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Conversion Viability** | 8.5 (417 reviews) | 8.5 (331 reviews) | 
| **Workflow** | 8.6 (438 reviews) | 8.7 (356 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Data Synchronization** | 8.6 (428 reviews) | 8.7 (336 reviews) | 
| **Analysis** | 8.6 (429 reviews) | 8.8 (342 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 |
| **Apollo.io** | 8.3/10 | 261 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (68 reviews) | 8.0 (24 reviews) | 
| **Natural Language Interaction** | 8.7 (68 reviews) | 8.6 (23 reviews) | 
| **Proactive Assistance** | 8.6 (69 reviews) | 8.0 (23 reviews) | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Badges** | 8.2 (432 reviews) | Feature Not Available | 
| **Triggers** | 8.4 (495 reviews) | Feature Not Available | 
| **Commission Calculator** | 8.0 (429 reviews) | Feature Not Available | 
| **Leaderboards** | 8.6 (507 reviews) | 7.9 (229 reviews) | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Profiles** | 8.6 (477 reviews) | Feature Not Available | 
| **Custom Reports** | 8.8 (555 reviews) | 8.3 (237 reviews) | 
| **Dashboards** | 8.9 (588 reviews) | 8.5 (243 reviews) | 
| **Goal Setting** | 8.6 (531 reviews) | 8.3 (236 reviews) | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | 8.4 (237 reviews) | 
| **Employee Structure** | 8.5 (521 reviews) | 8.4 (231 reviews) | 
| **Behavior Monitoring** | 8.4 (502 reviews) | 8.2 (231 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Apollo.io** | 8.0/10 | 817 |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | 7.8 (89 reviews) | 
| **Multi-step Planning** | 8.4 (60 reviews) | 7.7 (89 reviews) | 
| **Cross-system Integration** | 8.4 (60 reviews) | 7.7 (89 reviews) | 
| **Adaptive Learning** | 8.3 (62 reviews) | 7.7 (88 reviews) | 
| **Natural Language Interaction** | 8.4 (61 reviews) | 7.5 (88 reviews) | 
| **Proactive Assistance** | 8.3 (60 reviews) | 7.5 (87 reviews) | 
| **Decision Making** | 8.4 (63 reviews) | 7.6 (87 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | 8.4 (728 reviews) | 
| **Link Activity** | 8.4 (576 reviews) | 8.3 (716 reviews) | 
| **Attachment Activity** | 8.3 (590 reviews) | 8.0 (705 reviews) | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | 8.5 (717 reviews) | 
| **Email Scheduling** | 8.5 (592 reviews) | 8.8 (724 reviews) | 
| **Notifications** | 8.6 (625 reviews) | 8.4 (722 reviews) | 
| **Email Categorization** | 8.4 (570 reviews) | 8.3 (713 reviews) | 
| **Templates** | 8.4 (598 reviews) | 8.5 (703 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | 7.9 (616 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |
| **Apollo.io** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (77 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (78 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (77 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (76 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (77 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Data Sourcing** | 8.5 (966 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (996 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.4 (898 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1027 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (958 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Lead Scoring** | 8.4 (944 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (958 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (851 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (892 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (982 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (853 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (976 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1045 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Apollo.io** | 8.1/10 | 352 |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | 7.8 (44 reviews) | 
| **Natural Language Interaction** | 8.6 (39 reviews) | 7.9 (44 reviews) | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | 8.2 (332 reviews) | 
| **Generate Location** | 8.4 (176 reviews) | 7.9 (324 reviews) | 
| **Call Types** | 8.7 (185 reviews) | 8.1 (320 reviews) | 
| **Click-to-Call** | 8.7 (183 reviews) | 8.3 (318 reviews) | 
| **Auto Dialer** | 8.6 (44 reviews) | 7.5 (47 reviews) | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | 8.3 (321 reviews) | 
| **Information Locater** | 8.7 (179 reviews) | 8.1 (314 reviews) | 
| **Record Prospect Data** | 8.7 (181 reviews) | 8.3 (318 reviews) | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | 8.4 (315 reviews) | 
| **Daily Summary** | 8.9 (182 reviews) | 8.2 (314 reviews) | 
| **Automated Voicemails** | 8.3 (178 reviews) | 7.8 (308 reviews) | 
| **Automated Emails** | 8.5 (188 reviews) | 8.5 (315 reviews) | 
| **Sorts Prospects** | 8.4 (182 reviews) | 8.2 (306 reviews) | 
| **Automated Note Taking** | 8.7 (38 reviews) | 8.2 (46 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Apollo.io** | 8.2/10 | 68 |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | 8.9 (11 reviews) | 
| **Cross-system Integration** | 8.9 (20 reviews) | 9.1 (11 reviews) | 
| **Adaptive Learning** | 9.1 (20 reviews) | 8.9 (11 reviews) | 
| **Decision Making** | 9.2 (20 reviews) | 8.6 (11 reviews) | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Feature Not Available | 
| **Coaching Materials** | 8.8 (247 reviews) | Feature Not Available | 
| **Playbook Creation** | 8.5 (207 reviews) | 7.6 (64 reviews) | 
| **Video Record** | 8.5 (242 reviews) | Feature Not Available | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | 8.0 (64 reviews) | 
| **Scorecard** | 8.6 (232 reviews) | 7.7 (65 reviews) | 
| **Coaching Card** | 8.6 (213 reviews) | Feature Not Available | 
| **Leaderboard** | 8.6 (200 reviews) | 7.8 (65 reviews) | 
| **Real-Time Updates** | 8.8 (225 reviews) | 8.0 (63 reviews) | 
| **Notifications** | 8.9 (226 reviews) | 7.9 (63 reviews) | 
| **Competition** | 8.7 (198 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | 8.0 (54 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Apollo.io** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Marketing Account Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Apollo.io** | 8.6/10 | 1353 |

#### Agentic AI - Marketing Account Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (15 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (16 reviews) | 

#### Lead Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Market Insights ** | Not enough data | 8.8 (1025 reviews) | 
| **Account-level Insights ** | Not enough data | 8.8 (602 reviews) | 
| **Lead Analysis ** | Not enough data | 9.0 (1075 reviews) | 

#### Lead Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Segmentation ** | Not enough data | 9.0 (1013 reviews) | 
| **Predictive Scoring ** | Not enough data | 8.6 (902 reviews) | 
| **Account Identification ** | Not enough data | 9.0 (1029 reviews) | 

#### Marketing Campaigns

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | Feature Not Available | 
| **Revenue Planning ** | Not enough data | Feature Not Available | 
| **Media Attribution ** | Not enough data | Feature Not Available | 
| **Opportunity Timeline ** | Not enough data | Feature Not Available | 
| **Customization ** | Not enough data | 8.9 (950 reviews) | 

#### Data Availability - Marketing Account Intelligence 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Technographic Data Availability** | Not enough data | 8.3 (96 reviews) | 

#### Data Accuracy - Marketing Account Intelligence 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Technographic Data Accuracy** | Not enough data | 8.3 (95 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |
| **Apollo.io** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | 10.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (6 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | 9.7 (5 reviews) | Not enough data | 
| **Customer Data Capture** | 10.0 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (10):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (7):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Apollo.io (17):** [Calendar Software](https://www.g2.com/categories/calendar-software), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [Email Verification Software](https://www.g2.com/categories/email-verification), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Transcription Software](https://www.g2.com/categories/transcription), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Marketing Account Intelligence Software](https://www.g2.com/categories/marketing-account-intelligence), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Lead Mining Software](https://www.g2.com/categories/lead-mining), [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers), [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Apollo.io | 
|---|---|---|
| **Small-Business** | 20.6% | 67.2% | 
| **Mid-Market** | 46.0% | 28.3% | 
| **Enterprise** | 33.4% | 4.5% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Apollo.io

- **Information Technology and Services:** 15.3%
- **Computer Software:** 13.6%
- **Marketing and Advertising:** 12.3%
- **Staffing and Recruiting:** 4.5%
- **Financial Services:** 4.2%
- **Human Resources:** 2.2%
- **Consulting:** 2.2%
- **Management Consulting:** 2.0%
- **Market Research:** 2.0%
- **Computer & Network Security:** 1.8%
- **Other:** 40.0%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6645 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

### Alternatives to Apollo.io

- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9093 reviews)
- [Amplemarket](https://www.g2.com/products/amplemarket/reviews) — 4.6/5 stars (630 reviews)
- [Lead411](https://www.g2.com/products/lead411/reviews) — 4.5/5 stars (478 reviews)
- [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4094 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Lusha](https://www.g2.com/products/lusha/reviews) — 4.3/5 stars (1653 reviews)
- [Demandbase One](https://www.g2.com/products/demandbase-one/reviews) — 4.4/5 stars (1947 reviews)
- [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) — 4.0/5 stars (947 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Apollo.io

- Title: [What is Apollo IO used for?](https://www.g2.com/discussions/what-is-apollo-io-used-for) — 23 comments, 1 upvote
  > **Top comment:** "Obtain quality data, target data, prospect customer, sales engagement gets easier"
- Title: [How do I submit my business to apollo](https://www.g2.com/discussions/24356-how-do-i-submit-my-business-to-apollo) — 11 comments, 4 upvotes
  > **Top comment:** "If you are referring to uploading your own contacts into Apollo.io, you can do that with a .CSV file. There are instructions within Apollo on how to do that...."
- Title: [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) — 9 comments, 5 upvotes
  > **Top comment:** "Yes! I love it! :)"
- Title: [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) — 6 comments, 3 upvotes
  > **Top comment:** "finding work email addresses"
- Title: [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) — 4 comments, 2 upvotes
  > **Top comment:** "Apollo.io offers several unique capabilities to streamline sales and marketing workflows:



it´s a All-in-One Sales Intelligence Platform: Apollo.io..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-apollo-io)