# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs Zeffy Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zeffy excels in user experience, with a high satisfaction rating of 4.9 compared to Agentforce Nonprofit's 4.1. Users appreciate Zeffy's **simple and easy-to-use interface** , which has made securing payments and donations significantly easier for organizations.
- **According to verified reviews** , Zeffy stands out for its **no processing fees** , which is a major advantage for nonprofits looking to maximize their fundraising efforts. In contrast, Agentforce Nonprofit, while offering a free trial for the first 10 licenses, may not provide the same level of cost-effectiveness in the long run.
- **Users say** that Zeffy's implementation process is notably smooth, with a perfect score in ease of setup. This is a stark contrast to Agentforce Nonprofit, where some users have reported challenges in configuration and setup, indicating a steeper learning curve.
- **Reviewers mention** that Agentforce Nonprofit offers a high degree of customization, which can be beneficial for organizations with specific needs. However, this flexibility may come at the cost of usability, as some users find it less intuitive compared to Zeffy's straightforward campaign builder.
- **Users highlight** the quality of support provided by Zeffy, scoring it highly in customer service. In comparison, Agentforce Nonprofit's support has received mixed feedback, with some users expressing a desire for more responsive assistance when navigating the platform.
- **According to recent user feedback** , both platforms have strong reporting capabilities, but Zeffy maintains a slight edge in user satisfaction. Users appreciate the ease of generating reports in Zeffy, while Agentforce Nonprofit's reporting features, although robust, may require more effort to utilize effectively.



| | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 87 | 1,042 | 
| **Largest Market Segment** | Small-Business (62.2% of reviews) | Small-Business (94.0% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

Pros:
- Customizability (2 reviews)
- Customization (2 reviews)

Cons:
- Confusing Terminology (1 reviews)
- Difficult Learning (1 reviews)

### Zeffy

Pros:
- Ease of Use (441 reviews)
- Easy Setup (270 reviews)

Cons:
- Donation Management (60 reviews)
- Missing Features (60 reviews)

---
## Ratings Comparison
| Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
  | **Meets Requirements** | 8.0 (59 reviews) | 9.4 (563 reviews) | 
  | **Ease of Use** | 7.3 (61 reviews) | 9.5 (815 reviews) | 
  | **Ease of Setup** | 6.1 (41 reviews) | 9.5 (555 reviews) | 
  | **Ease of Admin** | 6.8 (41 reviews) | 9.6 (421 reviews) | 
  | **Quality of Support** | 7.5 (55 reviews) | 9.5 (481 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 9.8 (417 reviews) | 
  | **Product Direction (% positive)** | 8.3 (60 reviews) | 9.9 (555 reviews) | 

---
## Pricing

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zeffy

#### Entry-Level Pricing

Plan: 100% free - always!

Price: Free

Description: Zeffy offers a wide range of customizable form types, including donation forms, event registration forms, raffle forms, membership signup forms, e-commerce forms, and custom forms. Here is what Zeffy offers:

Key Features:
- Donor Management
- Event Management Software
- Mobile Giving

[Learn more about Zeffy](https://www.g2.com/products/zeffy/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 |
| **Zeffy** | 9.0/10 | 535 |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Reporting** | 9.1 (9 reviews) | 9.0 (388 reviews) | 
| **Interaction Tracking** | 9.3 (9 reviews) | 9.2 (364 reviews) | 
| **Automation** | 7.8 (6 reviews) | 9.0 (363 reviews) | 
| **Donor Profiles** | 9.0 (8 reviews) | 8.9 (338 reviews) | 

#### Fundraising

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Campaign Management** | 8.5 (8 reviews) | 9.3 (407 reviews) | 
| **Online Donation Portal** | 9.7 (6 reviews) | 9.6 (440 reviews) | 
| **Event Planning** | 9.0 (5 reviews) | 9.1 (407 reviews) | 
| **Recurring Donations** | 9.3 (5 reviews) | 9.1 (331 reviews) | 
| **Peer-to-peer Fundraising** | Not enough data | 8.7 (305 reviews) | 
| **Mobile Capabilities** | Not enough data | 8.8 (339 reviews) | 

#### Marketing

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Email Marketing** | 9.4 (6 reviews) | 8.6 (353 reviews) | 
| **Direct Mail Tools** | 9.3 (5 reviews) | Feature Not Available | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 |
| **Zeffy** | N/A | N/A |

#### Platform Basics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Reporting** | 9.0 (8 reviews) | Not enough data | 
| **Interoperability** | 8.5 (8 reviews) | Not enough data | 
| **Performance** | 9.2 (8 reviews) | Not enough data | 

#### Case Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Client Intake** | 8.3 (7 reviews) | Not enough data | 
| **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | 
| **Form Builder** | 8.1 (6 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Mobility** | 8.8 (8 reviews) | Not enough data | 
| **Messaging** | 8.1 (6 reviews) | Not enough data | 

#### Platform Data

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Dashboard** | 8.5 (8 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.1/10 | 10 |
| **Zeffy** | 8.8/10 | 96 |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **User Dashboard** | 8.3 (9 reviews) | 9.3 (61 reviews) | 
| **Donor Profiles** | 7.7 (8 reviews) | 9.2 (61 reviews) | 
| **Reporting** | 8.0 (9 reviews) | 9.0 (62 reviews) | 
| **Templates** | 7.1 (7 reviews) | 8.9 (64 reviews) | 
| **Customization** | 8.9 (9 reviews) | 8.3 (65 reviews) | 

#### Donor Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Moves Management** | 8.1 (8 reviews) | 8.3 (43 reviews) | 
| **Pledge Tracking** | 8.1 (7 reviews) | Feature Not Available | 
| **E-Document Storage** | 8.1 (9 reviews) | Feature Not Available | 
| **Acknowledgments & Communications** | 7.1 (7 reviews) | 9.4 (70 reviews) | 

#### Interoperability

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Event Tracking** | 8.3 (6 reviews) | 9.1 (54 reviews) | 
| **Gift Tracking** | 8.6 (7 reviews) | 8.6 (44 reviews) | 
| **Fund Accounting** | 8.3 (7 reviews) | 8.0 (43 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 |
| **Zeffy** | 8.7/10 | 79 |

#### Constituent Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | 8.5 (39 reviews) | 
| **Online Portal** | 7.8 (10 reviews) ✓ Verified | Feature Not Available | 
| **Donor Communications** | 7.2 (9 reviews) ✓ Verified | 9.5 (54 reviews) | 

#### Marketing Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Email Marketing** | 6.7 (11 reviews) ✓ Verified | 9.2 (53 reviews) | 
| **Lead Management** | 7.6 (11 reviews) ✓ Verified | Feature Not Available | 
| **Campaign Management** | 7.6 (12 reviews) ✓ Verified | 9.0 (42 reviews) | 
| **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | 8.5 (36 reviews) | 

#### Workflow Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | Feature Not Available | 
| **Data Entry** | 8.2 (13 reviews) ✓ Verified | 8.4 (37 reviews) | 
| **Task Delegation** | 8.8 (12 reviews) ✓ Verified | Feature Not Available | 

#### Reporting & Analytics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Reporting** | 8.8 (12 reviews) ✓ Verified | 8.5 (48 reviews) | 
| **Dashboards** | 8.8 (12 reviews) ✓ Verified | 8.8 (44 reviews) | 
| **Automated Reports** | 8.3 (11 reviews) ✓ Verified | Feature Not Available | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Accounting** | 7.6 (9 reviews) ✓ Verified | 8.7 (43 reviews) | 
| **Fundraising** | 7.5 (12 reviews) ✓ Verified | 9.4 (54 reviews) | 
| **Grant Management** | 7.3 (10 reviews) ✓ Verified | Feature Not Available | 
| **Sales POS** | 7.3 (8 reviews) ✓ Verified | 8.3 (37 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | 7.4 (16 reviews) | 

### Grant Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 |
| **Zeffy** | N/A | N/A |

#### Proposal Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | 
| **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | 
| **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | 
| **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | 

#### Fund Tracking

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | 
| **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | 

#### Impact & Outcomes

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | 
| **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.9 (8 reviews) ✓ Verified | Not enough data | 

#### Grant Prospecting

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | 

#### Compliance

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A |
| **Zeffy** | N/A | N/A |

#### Volunteer Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Opportunity Listings** | Not enough data | Not enough data | 
| **Volunteer Tracking** | Not enough data | Not enough data | 
| **Volunteer Scheduling** | Not enough data | Not enough data | 
| **Volunteer Profiles** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Engagement & Communication Tools

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Mass Messaging** | Not enough data | Not enough data | 
| **Donation Pages** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Dashboards & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (3):** [Human Services Software](https://www.g2.com/categories/human-services), [Grant Management Software](https://www.g2.com/categories/grant-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Zeffy | 
|---|---|---|
| **Small-Business** | 62.2% | 94.0% | 
| **Mid-Market** | 32.9% | 5.5% | 
| **Enterprise** | 4.9% | 0.5% | 

### By Industry

#### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- **Non-Profit Organization Management:** 57.3%
- **Education Management:** 3.7%
- **Fund-Raising:** 3.7%
- **Individual & Family Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Computer Software:** 2.4%
- **Information Technology and Services:** 2.4%
- **Higher Education:** 2.4%
- **Arts and Crafts:** 1.2%
- **Civic & Social Organization:** 1.2%
- **Other:** 18.3%

#### Zeffy

- **Non-Profit Organization Management:** 47.4%
- **Fund-Raising:** 6.4%
- **Religious Institutions:** 5.5%
- **Civic & Social Organization:** 4.7%
- **Education Management:** 4.6%
- **Performing Arts:** 4.3%
- **Primary/Secondary Education:** 4.3%
- **Individual & Family Services:** 2.2%
- **Sports:** 2.1%
- **Arts and Crafts:** 1.7%
- **Other:** 16.9%

---
## Alternatives

### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)
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- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
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- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (345 reviews)

### Alternatives to Zeffy

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- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (511 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)
- [Snap! Raise](https://www.g2.com/products/snap-raise/reviews) — 4.7/5 stars (502 reviews)

---
## Top Discussions

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment
  > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..."
- Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote
  > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..."
- Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote
  > **Top comment:** "Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune



Salesforce added native Backup and Restore feature
Salesforce has..."

### Zeffy

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-zeffy)