# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs DonorPerfect Comparison --- ## AI Generated Summary - **G2 reviewers report** that DonorPerfect excels in user-friendliness, with many users highlighting its intuitive navigation and ease of use. One user mentioned that it has streamlined donor tracking from identification to stewardship, making it a great choice for organizations looking for a straightforward solution. - **Users say** that Salesforce Nonprofit Cloud offers extensive customization options, which can be a significant advantage for nonprofits with unique needs. Reviewers appreciate its ability to keep tabs on donations and volunteers, making it a robust tool for managing fundraising efforts. - **According to verified reviews** , DonorPerfect shines in its implementation process, with users noting a quick setup and an intuitive onboarding experience. This is particularly beneficial for smaller organizations that may not have dedicated IT resources. - **Reviewers mention** that Salesforce Nonprofit Cloud provides a wealth of features that enhance fundraising and program management, but some users have found it to be more complex to navigate compared to DonorPerfect. This complexity can be a barrier for teams looking for a more straightforward tool. - **G2 reviewers highlight** DonorPerfect's exceptional support quality, with many praising the responsiveness and helpfulness of the support team. This level of support can be crucial for organizations that rely heavily on their donor management systems. - **Users report** that while Salesforce Nonprofit Cloud has a strong market presence and offers valuable features, its overall satisfaction ratings are slightly lower than DonorPerfect's. This suggests that while it has powerful capabilities, it may not meet the day-to-day usability expectations of all users. | | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | | **Total Reviews** | 87 | 566 | | **Largest Market Segment** | Small-Business (62.2% of reviews) | Small-Business (76.8% of reviews) | | **Entry Level Price** | No pricing available | Starting at $119.00 | --- ## Top Pros & Cons ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Pros: - Customizability (2 reviews) - Customization (2 reviews) Cons: - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) ### DonorPerfect Pros: - Customer Support (64 reviews) - Ease of Use (42 reviews) Cons: - Missing Features (17 reviews) - Limitations (16 reviews) --- ## Ratings Comparison | Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Meets Requirements** | 8.0 (59 reviews) | 8.6 (527 reviews) | | **Ease of Use** | 7.3 (61 reviews) | 8.2 (533 reviews) | | **Ease of Setup** | 6.1 (41 reviews) | 8.1 (303 reviews) | | **Ease of Admin** | 6.8 (41 reviews) | 8.5 (281 reviews) | | **Quality of Support** | 7.5 (55 reviews) | 9.2 (513 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 9.0 (274 reviews) | | **Product Direction (% positive)** | 8.3 (60 reviews) | 8.5 (520 reviews) | --- ## Pricing ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) #### Entry-Level Pricing No pricing available #### Free Trial No information available ### DonorPerfect #### Entry-Level Pricing Plan: CORE Price: Starting at $119.00 Description: Equip your nonprofit with the basics of donor management, outreach, and stewardship, including automated processes that cut your to-do list in half. Key Features: - Customizable Fundraising & Donor Management System - Comprehensive Reporting & Dashboard Analytics - Integrated Volunteer & Donation Forms [Learn more about DonorPerfect](https://www.g2.com/products/donorperfect/reviews) #### Free Trial No --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 | | **DonorPerfect** | 7.9/10 | 246 | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Reporting** | 9.1 (9 reviews) | 8.3 (238 reviews) | | **Interaction Tracking** | 9.3 (9 reviews) | 8.3 (223 reviews) | | **Automation** | 7.8 (6 reviews) | 7.8 (211 reviews) | | **Donor Profiles** | 9.0 (8 reviews) | 8.9 (232 reviews) | #### Fundraising | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Campaign Management** | 8.5 (8 reviews) | 8.1 (205 reviews) | | **Online Donation Portal** | 9.7 (6 reviews) | 8.3 (217 reviews) | | **Event Planning** | 9.0 (5 reviews) | 6.7 (167 reviews) | | **Recurring Donations** | 9.3 (5 reviews) | 8.7 (210 reviews) | | **Peer-to-peer Fundraising** | Not enough data | 7.0 (158 reviews) | | **Mobile Capabilities** | Not enough data | 7.3 (177 reviews) | #### Marketing | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Email Marketing** | 9.4 (6 reviews) | 7.8 (185 reviews) | | **Direct Mail Tools** | 9.3 (5 reviews) | 7.7 (175 reviews) | ### Human Services | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 | | **DonorPerfect** | N/A | N/A | #### Platform Basics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Reporting** | 9.0 (8 reviews) | Not enough data | | **Interoperability** | 8.5 (8 reviews) | Not enough data | | **Performance** | 9.2 (8 reviews) | Not enough data | #### Case Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Client Intake** | 8.3 (7 reviews) | Not enough data | | **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | | **Form Builder** | 8.1 (6 reviews) | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Mobility** | 8.8 (8 reviews) | Not enough data | | **Messaging** | 8.1 (6 reviews) | Not enough data | #### Platform Data | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Dashboard** | 8.5 (8 reviews) | Not enough data | | **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.1/10 | 10 | | **DonorPerfect** | 8.0/10 | 221 | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **User Dashboard** | 8.3 (9 reviews) | 8.1 (202 reviews) | | **Donor Profiles** | 7.7 (8 reviews) | 8.7 (205 reviews) | | **Reporting** | 8.0 (9 reviews) | 8.1 (205 reviews) | | **Templates** | 7.1 (7 reviews) | 7.9 (188 reviews) | | **Customization** | 8.9 (9 reviews) | 8.1 (197 reviews) | #### Donor Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Moves Management** | 8.1 (8 reviews) | 7.4 (169 reviews) | | **Pledge Tracking** | 8.1 (7 reviews) | 7.8 (185 reviews) | | **E-Document Storage** | 8.1 (9 reviews) | 7.6 (167 reviews) | | **Acknowledgments & Communications** | 7.1 (7 reviews) | 8.3 (186 reviews) | #### Interoperability | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Event Tracking** | 8.3 (6 reviews) | 6.7 (162 reviews) | | **Gift Tracking** | 8.6 (7 reviews) | 8.7 (191 reviews) | | **Fund Accounting** | 8.3 (7 reviews) | 8.0 (169 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 | | **DonorPerfect** | 7.4/10 | 177 | #### Constituent Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | 8.7 (152 reviews) ✓ Verified | | **Online Portal** | 7.8 (10 reviews) ✓ Verified | 6.9 (119 reviews) | | **Donor Communications** | 7.2 (9 reviews) ✓ Verified | 8.4 (140 reviews) ✓ Verified | #### Marketing Automation | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Email Marketing** | 6.7 (11 reviews) ✓ Verified | 7.5 (118 reviews) ✓ Verified | | **Lead Management** | 7.6 (11 reviews) ✓ Verified | 6.7 (108 reviews) ✓ Verified | | **Campaign Management** | 7.6 (12 reviews) ✓ Verified | 7.3 (116 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | 6.8 (106 reviews) ✓ Verified | #### Workflow Automation | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | 7.0 (109 reviews) ✓ Verified | | **Data Entry** | 8.2 (13 reviews) ✓ Verified | 8.2 (145 reviews) ✓ Verified | | **Task Delegation** | 8.8 (12 reviews) ✓ Verified | 7.3 (108 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Reporting** | 8.8 (12 reviews) ✓ Verified | 7.9 (155 reviews) ✓ Verified | | **Dashboards** | 8.8 (12 reviews) ✓ Verified | 8.0 (140 reviews) ✓ Verified | | **Automated Reports** | 8.3 (11 reviews) ✓ Verified | 7.9 (128 reviews) ✓ Verified | #### Integrations | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Accounting** | 7.6 (9 reviews) ✓ Verified | 7.4 (112 reviews) | | **Fundraising** | 7.5 (12 reviews) ✓ Verified | 7.9 (134 reviews) ✓ Verified | | **Grant Management** | 7.3 (10 reviews) ✓ Verified | 6.7 (106 reviews) | | **Sales POS** | 7.3 (8 reviews) ✓ Verified | 6.4 (98 reviews) | #### Agentic AI - Nonprofit CRM | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.7 (16 reviews) | | **Cross-system Integration** | Not enough data | 7.5 (20 reviews) | ### Grant Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 | | **DonorPerfect** | N/A | N/A | #### Proposal Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | | **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | #### Fund Tracking | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | | **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | #### Impact & Outcomes | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | | **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | | **Dashboards** | 7.9 (8 reviews) ✓ Verified | Not enough data | #### Grant Prospecting | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | #### Compliance | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **DonorPerfect** | N/A | N/A | #### Volunteer Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Opportunity Listings** | Not enough data | Not enough data | | **Volunteer Tracking** | Not enough data | Not enough data | | **Volunteer Scheduling** | Not enough data | Not enough data | | **Volunteer Profiles** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | #### Engagement & Communication Tools | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Gamification** | Not enough data | Not enough data | | **Mass Messaging** | Not enough data | Not enough data | | **Donation Pages** | Not enough data | Not enough data | | **Mobile Application** | Not enough data | Not enough data | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **CRM Integration** | Not enough data | Not enough data | | **Dashboards & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (3):** [Human Services Software](https://www.g2.com/categories/human-services), [Grant Management Software](https://www.g2.com/categories/grant-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) --- ## Reviewer Demographics ### By Company Size | Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | DonorPerfect | |---|---|---| | **Small-Business** | 62.2% | 76.8% | | **Mid-Market** | 32.9% | 22.1% | | **Enterprise** | 4.9% | 1.1% | ### By Industry #### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - **Non-Profit Organization Management:** 57.3% - **Education Management:** 3.7% - **Fund-Raising:** 3.7% - **Individual & Family Services:** 3.7% - **Hospital & Health Care:** 3.7% - **Computer Software:** 2.4% - **Information Technology and Services:** 2.4% - **Higher Education:** 2.4% - **Arts and Crafts:** 1.2% - **Civic & Social Organization:** 1.2% - **Other:** 18.3% #### DonorPerfect - **Non-Profit Organization Management:** 58.9% - **Fund-Raising:** 5.9% - **Education Management:** 3.9% - **Religious Institutions:** 3.0% - **Individual & Family Services:** 2.9% - **Hospital & Health Care:** 2.7% - **Higher Education:** 2.1% - **Primary/Secondary Education:** 2.0% - **Civic & Social Organization:** 1.8% - **Health, Wellness and Fitness:** 1.6% - **Other:** 15.2% --- ## Alternatives ### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (907 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4865 reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews) - [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (345 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2166 reviews) ### Alternatives to DonorPerfect - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2166 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (907 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [DonorDock](https://www.g2.com/products/donordock/reviews) — 4.8/5 stars (151 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews) --- ## Top Discussions ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..." - Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..." - Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote > **Top comment:** "Salesforce Classes in pune Salesforce course in pune Salesforce training in pune Salesforce added native Backup and Restore feature Salesforce has..." ### DonorPerfect - Title: [What's the best way to learn more about DonorPerfect?](https://www.g2.com/discussions/sales-approach) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Whether you're at the beginning of your search for donor management software, or getting ready to make a decision soon, we have a team of regional account..." - Title: [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) — 1 comment *(includes official response)* > **Top comment:** "Hey there! Pricing is determined by the number of records, or donors, in your system and what features you need for your organization. Pricing starts at..." - Title: [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) — 1 comment > **Top comment:** "Yes" - Title: [What are some of the best alternatives to DonorPerfect? (ideally less expensive too)](https://www.g2.com/discussions/52059-what-are-some-of-the-best-alternatives-to-donorperfect-ideally-less-expensive-too) — 1 comment, 3 upvotes *(includes official response)* > **Top comment:** "Every organization's needs are different. That being said, DonorDock is a great alternative to DonorPerfect for many nonprofits. It comes down to a few main..." - Title: [Donor Perfect : Migration to the Platform](https://www.g2.com/discussions/26754-donor-perfect-migration-to-the-platform) — 1 comment, 1 upvote > **Top comment:** "We have always used Donor Perfect. We have looked at Blackbaud and found it to be more clumsy to navigate through" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-donorperfect)