# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs Bonterra Apricot Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bonterra Apricot excels in user satisfaction, with many users appreciating its intuitive interface for tracking participant notes and organizing data. One user highlighted how it simplifies note-taking and keeps everything organized, making it a reliable choice for daily operations.
- **Users say** that Agentforce Nonprofit offers a unique advantage with its initial free licenses, allowing organizations to test the software before making a financial commitment. This feature is particularly beneficial for small nonprofits looking to manage donations and volunteers without upfront costs.
- **Reviewers mention** that Bonterra Apricot&#39;s modular design for records and reporting is a standout feature, with one user comparing its new reporting tool to Tableau. This flexibility in reporting is a significant advantage for organizations needing to analyze data effectively.
- **According to verified reviews** , Agentforce Nonprofit is praised for its customization options, which help streamline nonprofit fundraising and program management. Users appreciate the variety of features available, although some find the complexity can be overwhelming at times.
- **G2 reviewers highlight** that Bonterra Apricot has a smoother implementation process, with users noting that it helps reduce the stress of paperwork and keeps everything running smoothly. This ease of setup is a critical factor for organizations looking to onboard quickly.
- **Users report** that while Agentforce Nonprofit has strong performance metrics, it faces challenges in user experience, particularly in ease of use and setup. Some users have expressed frustration with the learning curve, contrasting with Bonterra Apricot&#39;s more user-friendly approach.



---
## Frequently Asked Questions

### What is the difference between Bonterra Apricot vs Agentforce Nonprofit...?

Bonterra Apricot stands out for higher reviewer satisfaction in setup, support, and usability compared to Agentforce Nonprofit....

| [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) | [Agentforce Nonprofit...](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) |
| --- | --- |
| 4.4/5 (347 reviews) | 4.1/5 (87 reviews) |
| Small-Business | Small-Business |
| 8.1 | 6.1 |
| 8.6 | 7.5 |
| User-friendly navigation and robust reporting | Customizability and CRM integration |



### How do the pricing models of Bonterra Apricot and Agentforce Nonprofit... compare?

Bonterra Apricot is rated higher for value, with a stronger Price/Cost satisfaction score than Agentforce Nonprofit....

- **Bonterra Apricot:** Reviewers highlight a unique price point for nonprofits and appreciate the breadth of tools included in their account package.
- **Agentforce Nonprofit...:** Reviewers value the ten free licenses for small nonprofits but frequently mention high fees and additional costs as organizations grow.
- **Switching reasons:** Recent reviews cite Agentforce Nonprofit...&#39;s free entry-level offering as a draw for small organizations, but cost concerns and aggressive billing are noted as switching factors.



### What are the best alternatives to Bonterra Apricot and Agentforce Nonprofit...?

The best alternatives to Bonterra Apricot and Agentforce Nonprofit... are Bloomerang CRM, CharityTracker, and Neon CRM.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) | 4.4/5 (347 reviews) | Small-Business | Nonprofit pricing available | User-friendly navigation and robust reporting |
| [Agentforce Nonprofit...](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | 4.1/5 (87 reviews) | Small-Business | Free licenses for small nonprofits, but high fees as you scale | Customizability and CRM integration |
| [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5 (914 reviews) | Small-Business | — | Donor management and fundraising efficiency |
| [CharityTracker](https://www.g2.com/products/charitytracker/reviews) | 4.6/5 (337 reviews) | Small-Business | — | Case management and collaboration |
| [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5 (438 reviews) | Small-Business | — | Comprehensive CRM features for nonprofits |



### Which Human Services features should I prioritize when comparing Bonterra Apricot and Agentforce Nonprofit...?

Buyers comparing Bonterra Apricot and Agentforce Nonprofit... should prioritize Reporting, Ease of Setup, Customizability, and Quality of Support.

- **Reporting:** Reporting is the most frequently mentioned feature for both products, with Bonterra Apricot scoring 8.7 and Agentforce Nonprofit... 8.0 on Meets Requirements.
- **Ease of Setup:** Bonterra Apricot scores 8.1, while Agentforce Nonprofit... scores 6.1, indicating a smoother implementation experience for Bonterra Apricot.
- **Customizability:** Agentforce Nonprofit... is cited for customizability in 2 all-time mentions, while Bonterra Apricot is praised for flexibility in recent reviews.
- **Quality of Support:** Bonterra Apricot scores 8.6, Agentforce Nonprofit... 7.5, reflecting higher satisfaction with support for Bonterra Apricot.



### What are the pros and cons of Bonterra Apricot vs Agentforce Nonprofit...?

Bonterra Apricot&#39;s headline strength is user-friendly navigation and robust reporting, while Agentforce Nonprofit... is recognized for customizability and CRM integration.

- **Bonterra Apricot strengths:** Reviewers consistently praise its ease of use, intuitive navigation, and strong reporting capabilities.
- **Bonterra Apricot trade-offs:** Some reviewers note a learning curve for advanced features and desire more integration options.
- **Agentforce Nonprofit... strengths:** Customizability (2 all-time mentions), CRM integration, and comprehensive donor management are highlighted.
- **Agentforce Nonprofit... trade-offs:** Reviewers cite a difficult learning curve (1 all-time mention), confusing terminology, high fees, and payment issues as trade-offs.



### Is Bonterra Apricot or Agentforce Nonprofit... better for small businesses?

Bonterra Apricot is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Bonterra Apricot:** Small-Business is the largest segment, and reviewers highlight ease of use, quick onboarding, and intuitive navigation for small teams.
- **Agentforce Nonprofit...:** Small-Business is also the largest segment, but reviewers frequently mention a steep learning curve and higher costs as organizations grow.



### Which Human Services platform has better integrations?

Reviewers do not express a clear preference for integrations between Bonterra Apricot and Agentforce Nonprofit....

- **Bonterra Apricot:** Recent reviews express interest in more integration opportunities but do not cite specific third-party tools.
- **Agentforce Nonprofit...:** Reviewers mention CRM integration and Gmail integration, with qualitative feedback on integration availability.



### How do Bonterra Apricot and Agentforce Nonprofit... compare on customer support?

Bonterra Apricot is rated higher for Quality of Support, with a 1.1-point advantage over Agentforce Nonprofit....

- **Bonterra Apricot:** Reviewers consistently praise responsive support, helpful onboarding, and accessible help centers.
- **Agentforce Nonprofit...:** Support experiences are mixed, with some reviewers noting helpful community resources but others citing poor customer support and long turnaround times.



### Which is easier to implement, Bonterra Apricot or Agentforce Nonprofit...?

Bonterra Apricot is easier to implement, with a 2-point higher Ease of Setup score than Agentforce Nonprofit....

- **Bonterra Apricot:** Reviewers highlight straightforward setup, quick onboarding, and easy training for new users.
- **Agentforce Nonprofit...:** Reviewers frequently mention a steep learning curve, complex configuration, and the need for technical expertise or external partners during implementation.



### Which product has better Reporting?

Bonterra Apricot is favored for Reporting, with higher reviewer satisfaction and frequent positive mentions.

- **Bonterra Apricot:** Reporting is the most frequently mentioned feature, with an 8.7 Meets Requirements score and consistent praise for robust, easy-to-use reporting tools.
- **Agentforce Nonprofit...:** Reporting is also frequently cited, with an 8.0 Meets Requirements score, but reviewers note a steeper learning curve and more complex customization requirements for advanced reporting.



| | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 87 | 350 | 
| **Largest Market Segment** | Small-Business (62.2% of reviews) | Small-Business (64.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

Pros:
- CRM Integration (1 reviews)
- Customizability (1 reviews)

Cons:
- Confusing Terminology (1 reviews)
- Difficult Learning (1 reviews)

### Bonterra Apricot

**Not enough data**

---
## Ratings Comparison
| Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
  | **Meets Requirements** | 8.0 (59 reviews) | 8.7 (294 reviews) | 
  | **Ease of Use** | 7.3 (61 reviews) | 8.5 (302 reviews) | 
  | **Ease of Setup** | 6.1 (41 reviews) | 8.1 (239 reviews) | 
  | **Ease of Admin** | 6.8 (41 reviews) | 7.9 (109 reviews) | 
  | **Quality of Support** | 7.5 (55 reviews) | 8.6 (272 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 8.0 (107 reviews) | 
  | **Product Direction (% positive)** | 8.3 (60 reviews) | 8.6 (287 reviews) | 

---
## Pricing

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Bonterra Apricot

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Nonprofit

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A |
| **Bonterra Apricot** | N/A | N/A |

#### Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Activity Tracking** | Not enough data | Not enough data | 
| **Social Marketing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Fund Accounting** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Member Database** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Donor Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Grant Management** | Not enough data | Not enough data | 
| **Dues Management** | Not enough data | Not enough data | 
| **Committee Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Fundraising Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 |
| **Bonterra Apricot** | N/A | N/A |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Reporting &amp; Statistics** | 9.1 (9 reviews) | Not enough data | 
| **Interaction Tracking** | 9.3 (9 reviews) | Not enough data | 
| **Automation** | 7.8 (6 reviews) | Not enough data | 
| **Donor Profiles** | 9.0 (8 reviews) | Not enough data | 
| **Contribution Tracking** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 

#### Fundraising

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Campaign Management** | 8.5 (8 reviews) | Not enough data | 
| **Online Donation Portal** | 9.7 (6 reviews) | Not enough data | 
| **Event Planning** | 9.0 (5 reviews) | Not enough data | 
| **Recurring Donations** | 9.3 (5 reviews) | Not enough data | 
| **Peer-to-peer Fundraising** | Not enough data | Not enough data | 
| **Mobile Capabilities** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Auction Management** | Not enough data | Not enough data | 
| **Pledge Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Donor Management** | Not enough data | Not enough data | 
| **Alumni Management** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Gift Matching Management** | Not enough data | Not enough data | 
| **Grant Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Email Marketing** | 9.4 (6 reviews) | Not enough data | 
| **Direct Mail Tools** | 9.3 (5 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Mobile Giving** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Online Forms** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Recurring Giving** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Donor Discovery** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 |
| **Bonterra Apricot** | 8.1/10 | 252 |

#### Platform Basics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Reporting** | 9.0 (8 reviews) | 8.6 (235 reviews) | 
| **Interoperability** | 8.5 (8 reviews) | 7.7 (204 reviews) | 
| **Performance** | 9.2 (8 reviews) | 8.6 (230 reviews) | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 

#### Case Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Client Intake** | 8.3 (7 reviews) | 9.0 (225 reviews) | 
| **Outcome Measurement** | 8.6 (7 reviews) | 8.6 (214 reviews) | 
| **Customizable Forms** | 8.1 (6 reviews) | 8.4 (220 reviews) | 

#### Platform Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Mobility** | 8.8 (8 reviews) | 7.7 (206 reviews) | 
| **Messaging** | 8.1 (6 reviews) | 6.9 (201 reviews) | 

#### Platform Data

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Dashboard** | 8.5 (8 reviews) | 8.3 (214 reviews) | 
| **Alerts and Notifications** | 9.3 (7 reviews) | 7.4 (205 reviews) | 

#### Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Child Welfare Management** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Certification &amp; Licensing** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Intake Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Medical History Records** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Billing &amp; Invoicing** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Case Notes** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Program Management** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.0/10 | 10 |
| **Bonterra Apricot** | N/A | N/A |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **User Dashboard** | 8.3 (9 reviews) | Not enough data | 
| **Donor Profiles** | 7.7 (8 reviews) | Not enough data | 
| **Reporting** | 8.0 (9 reviews) | Not enough data | 
| **Templates** | 7.1 (7 reviews) | Not enough data | 
| **Customization** | 8.9 (9 reviews) | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Donor Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Moves Management** | 8.1 (8 reviews) | Not enough data | 
| **Pledge Tracking** | 8.1 (7 reviews) | Not enough data | 
| **E-Document Storage** | 8.1 (9 reviews) | Not enough data | 
| **Acknowledgments &amp; Communications** | 7.1 (7 reviews) | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Donor Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Gift Matching Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Grant Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Pledge Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 

#### Interoperability

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Event Tracking** | 8.3 (6 reviews) | Not enough data | 
| **Gift Tracking** | 8.6 (7 reviews) | Not enough data | 
| **Fund Accounting** | 8.3 (7 reviews) | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Donation Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Online Giving** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Historical Trend Analysis** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Recurring Giving** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Mobile Giving** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Event Ticketing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 |
| **Bonterra Apricot** | N/A | N/A |

#### Constituent Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | Not enough data | 
| **Online Portal** | 7.8 (10 reviews) ✓ Verified | Not enough data | 
| **Donor Communications** | 7.2 (9 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Email Marketing** | 6.7 (11 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 7.6 (11 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 7.6 (12 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Committee Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Donor Management** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Fundraising Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | Not enough data | 
| **Data Entry** | 8.2 (13 reviews) ✓ Verified | Not enough data | 
| **Task Delegation** | 8.8 (12 reviews) ✓ Verified | Not enough data | 

#### Reporting &amp; Analytics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Reporting** | 8.8 (12 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (12 reviews) ✓ Verified | Not enough data | 
| **Automated Reports** | 8.3 (11 reviews) ✓ Verified | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Accounting** | 7.6 (9 reviews) ✓ Verified | Not enough data | 
| **Fundraising** | 7.5 (12 reviews) ✓ Verified | Not enough data | 
| **Grant Management** | 7.3 (10 reviews) ✓ Verified | Not enough data | 
| **Sales POS** | 7.3 (8 reviews) ✓ Verified | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Donation Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Web Forms** | Not enough data | Not enough data | 

### Grant Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 |
| **Bonterra Apricot** | N/A | N/A |

#### Proposal Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | 
| **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | 
| **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | 
| **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Grant Application Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Fund Tracking

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | 
| **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Impact &amp; Outcomes

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | 
| **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | 
| **Activity Dashboard** | 7.9 (8 reviews) ✓ Verified | Not enough data | 
| **Administrative Reporting** | Not enough data | Not enough data | 
| **Financial Reporting** | Not enough data | Not enough data | 

#### Grant Prospecting

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | 

#### Compliance

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **For Grantseekers** | Not enough data | Not enough data | 
| **Grant Discovery** | Not enough data | Not enough data | 
| **Grant Award Tracking** | Not enough data | Not enough data | 
| **Electronic Submission** | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Applicant Tracking** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Due Date Tracking** | Not enough data | Not enough data | 
| **For Grantmakers** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Budget Control** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Impact Measurement** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A |
| **Bonterra Apricot** | N/A | N/A |

#### Volunteer Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Opportunity Listings** | Not enough data | Not enough data | 
| **Volunteer Tracking** | Not enough data | Not enough data | 
| **Volunteer Scheduling** | Not enough data | Not enough data | 
| **Volunteer Profiles** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Recognition Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 

#### Engagement &amp; Communication Tools

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Mass Messaging** | Not enough data | Not enough data | 
| **Donation Pages** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Dashboards &amp; Analytics** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Volunteer Recruiting** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Member Directory** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Human Services Software](https://www.g2.com/categories/human-services)

**Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (5):** [Grant Management Software](https://www.g2.com/categories/grant-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)



---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Apricot | 
|---|---|---|
| **Small-Business** | 62.2% | 64.8% | 
| **Mid-Market** | 32.9% | 32.7% | 
| **Enterprise** | 4.9% | 2.4% | 

### By Industry

#### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- **Non-Profit Organization Management:** 57.3%
- **Education Management:** 3.7%
- **Fund-Raising:** 3.7%
- **Individual &amp; Family Services:** 3.7%
- **Hospital &amp; Health Care:** 3.7%
- **Computer Software:** 2.4%
- **Information Technology and Services:** 2.4%
- **Higher Education:** 2.4%
- **Arts and Crafts:** 1.2%
- **Civic &amp; Social Organization:** 1.2%
- **Other:** 18.3%

#### Bonterra Apricot

- **Non-Profit Organization Management:** 45.4%
- **Civic &amp; Social Organization:** 14.6%
- **Individual &amp; Family Services:** 13.3%
- **Human Resources:** 6.3%
- **Mental Health Care:** 4.1%
- **Education Management:** 2.5%
- **Health, Wellness and Fitness:** 2.5%
- **Hospital &amp; Health Care:** 1.6%
- **Consumer Services:** 1.0%
- **Public Relations and Communications:** 1.0%
- **Other:** 7.6%

---
## Alternatives

### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (925 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (443 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (287 reviews)
- [Blackbaud Raiser&#39;s Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (567 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4961 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2226 reviews)

### Alternatives to Bonterra Apricot

- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [Casebook](https://www.g2.com/products/casebook/reviews) — 4.3/5 stars (73 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (232 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)
- [InfoFlo CRM](https://www.g2.com/products/infoflo-crm/reviews) — 4.5/5 stars (100 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [Sumac](https://www.g2.com/products/sumac/reviews) — 4.2/5 stars (26 reviews)
- [Exponent Case Management](https://www.g2.com/products/exponent-case-management/reviews) — 3.9/5 stars (16 reviews)
- [Greenspace Health](https://www.g2.com/products/greenspace-health/reviews) — 4.8/5 stars (33 reviews)
- [NewOrg](https://www.g2.com/products/neworg/reviews) — 4.7/5 stars (25 reviews)

---
## Top Discussions

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment
  > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..."
- Title: [What&#39;s the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote
  > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..."
- Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote
  > **Top comment:** "Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune



Salesforce added native Backup and Restore feature
Salesforce has..."

### Bonterra Apricot

- Title: [What is ETO software?](https://www.g2.com/discussions/apricot-what-is-eto-software) — 2 comments
  > **Top comment:** "ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions."
- Title: [What is Apricot used for?](https://www.g2.com/discussions/what-is-apricot-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-bonterra-apricot)

