# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs Blackbaud Raiser's Edge NXT Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in **ease of use** , with users appreciating features like the gift batch grid view that allows for easy template creation and bulk editing of gifts. This functionality helps streamline fundraising efforts and enhances user experience.
- **Users say** that Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) stands out for its **customization capabilities** , enabling organizations to tailor the software to their specific needs. Reviewers highlight the extensive features that facilitate seamless nonprofit fundraising and program management.
- **According to verified reviews** , Blackbaud Raiser's Edge NXT offers a more **efficient implementation process** , with users noting the intuitive onboarding wizard that simplifies setup. This is particularly beneficial for organizations looking to get up and running quickly.
- **Reviewers mention** that Agentforce Nonprofit provides a unique advantage with its **free initial licenses** , allowing nonprofits to test the software before making a significant investment. This approach is seen as a win-win, helping organizations to start strong without upfront costs.
- **G2 reviewers highlight** that Blackbaud Raiser's Edge NXT serves as a **central hub for fundraising data** , which is crucial for maintaining donor history and relationship context. Users appreciate having all essential information in one place, reducing reliance on individual memory or scattered data sources.
- **Users report** that while Agentforce Nonprofit has a solid **support system** , Blackbaud Raiser's Edge NXT matches it in quality of support, with both platforms receiving favorable feedback. However, Blackbaud's recent reviews indicate a more active user community, which can be beneficial for troubleshooting and shared learning.



| | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 87 | 640 | 
| **Largest Market Segment** | Small-Business (62.2% of reviews) | Mid-Market (48.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

Pros:
- Customizability (2 reviews)
- Customization (2 reviews)

Cons:
- Confusing Terminology (1 reviews)
- Difficult Learning (1 reviews)

### Blackbaud Raiser's Edge NXT

Pros:
- Ease of Use (69 reviews)
- Intuitive (30 reviews)

Cons:
- Missing Features (34 reviews)
- Database Issues (19 reviews)

---
## Ratings Comparison
| Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
  | **Meets Requirements** | 8.0 (59 reviews) | 7.9 (471 reviews) | 
  | **Ease of Use** | 7.3 (61 reviews) | 7.5 (556 reviews) | 
  | **Ease of Setup** | 6.1 (41 reviews) | 7.2 (292 reviews) | 
  | **Ease of Admin** | 6.8 (41 reviews) | 7.5 (226 reviews) | 
  | **Quality of Support** | 7.5 (55 reviews) | 7.5 (446 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 7.6 (221 reviews) | 
  | **Product Direction (% positive)** | 8.3 (60 reviews) | 7.2 (467 reviews) | 

---
## Pricing

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Blackbaud Raiser's Edge NXT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 |
| **Blackbaud Raiser's Edge NXT** | 6.7/10 | 166 |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | 9.1 (9 reviews) | 7.2 (153 reviews) | 
| **Interaction Tracking** | 9.3 (9 reviews) | 7.7 (150 reviews) | 
| **Automation** | 7.8 (6 reviews) | 6.4 (147 reviews) | 
| **Donor Profiles** | 9.0 (8 reviews) | 8.2 (155 reviews) | 

#### Fundraising

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Campaign Management** | 8.5 (8 reviews) | 7.4 (138 reviews) | 
| **Online Donation Portal** | 9.7 (6 reviews) | 6.8 (129 reviews) | 
| **Event Planning** | 9.0 (5 reviews) | 6.0 (128 reviews) | 
| **Recurring Donations** | 9.3 (5 reviews) | 7.1 (141 reviews) | 
| **Peer-to-peer Fundraising** | Not enough data | 5.4 (111 reviews) | 
| **Mobile Capabilities** | Not enough data | 6.9 (129 reviews) | 

#### Marketing

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Email Marketing** | 9.4 (6 reviews) | 5.9 (131 reviews) | 
| **Direct Mail Tools** | 9.3 (5 reviews) | 5.5 (119 reviews) | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 |
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |

#### Platform Basics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | 9.0 (8 reviews) | Not enough data | 
| **Interoperability** | 8.5 (8 reviews) | Not enough data | 
| **Performance** | 9.2 (8 reviews) | Not enough data | 

#### Case Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Client Intake** | 8.3 (7 reviews) | Not enough data | 
| **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | 
| **Form Builder** | 8.1 (6 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Mobility** | 8.8 (8 reviews) | Not enough data | 
| **Messaging** | 8.1 (6 reviews) | Not enough data | 

#### Platform Data

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Dashboard** | 8.5 (8 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.1/10 | 10 |
| **Blackbaud Raiser's Edge NXT** | 7.2/10 | 184 |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **User Dashboard** | 8.3 (9 reviews) | 7.6 (151 reviews) | 
| **Donor Profiles** | 7.7 (8 reviews) | 8.3 (165 reviews) | 
| **Reporting** | 8.0 (9 reviews) | 7.4 (157 reviews) | 
| **Templates** | 7.1 (7 reviews) | 6.1 (130 reviews) | 
| **Customization** | 8.9 (9 reviews) | 6.7 (145 reviews) | 

#### Donor Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Moves Management** | 8.1 (8 reviews) | 7.3 (143 reviews) | 
| **Pledge Tracking** | 8.1 (7 reviews) | 7.2 (141 reviews) | 
| **E-Document Storage** | 8.1 (9 reviews) | 6.9 (132 reviews) | 
| **Acknowledgments & Communications** | 7.1 (7 reviews) | 6.6 (146 reviews) | 

#### Interoperability

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Event Tracking** | 8.3 (6 reviews) | 6.6 (132 reviews) | 
| **Gift Tracking** | 8.6 (7 reviews) | 8.2 (143 reviews) | 
| **Fund Accounting** | 8.3 (7 reviews) | 7.0 (132 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 |
| **Blackbaud Raiser's Edge NXT** | 6.2/10 | 120 |

#### Constituent Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | 8.0 (110 reviews) ✓ Verified | 
| **Online Portal** | 7.8 (10 reviews) ✓ Verified | 5.9 (93 reviews) | 
| **Donor Communications** | 7.2 (9 reviews) ✓ Verified | 6.2 (99 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Email Marketing** | 6.7 (11 reviews) ✓ Verified | 5.8 (98 reviews) ✓ Verified | 
| **Lead Management** | 7.6 (11 reviews) ✓ Verified | 5.8 (88 reviews) ✓ Verified | 
| **Campaign Management** | 7.6 (12 reviews) ✓ Verified | 6.5 (92 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | 5.6 (85 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | 6.3 (95 reviews) ✓ Verified | 
| **Data Entry** | 8.2 (13 reviews) ✓ Verified | 7.0 (106 reviews) ✓ Verified | 
| **Task Delegation** | 8.8 (12 reviews) ✓ Verified | 5.9 (91 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | 8.8 (12 reviews) ✓ Verified | 6.7 (104 reviews) ✓ Verified | 
| **Dashboards** | 8.8 (12 reviews) ✓ Verified | 6.7 (103 reviews) ✓ Verified | 
| **Automated Reports** | 8.3 (11 reviews) ✓ Verified | 5.9 (94 reviews) ✓ Verified | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Accounting** | 7.6 (9 reviews) ✓ Verified | 5.8 (80 reviews) | 
| **Fundraising** | 7.5 (12 reviews) ✓ Verified | 7.1 (99 reviews) ✓ Verified | 
| **Grant Management** | 7.3 (10 reviews) ✓ Verified | 5.7 (80 reviews) | 
| **Sales POS** | 7.3 (8 reviews) ✓ Verified | 4.6 (72 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 5.7 (5 reviews) | 

### Grant Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 |
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |

#### Proposal Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | 
| **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | 
| **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | 
| **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | 

#### Fund Tracking

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | 
| **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | 

#### Impact & Outcomes

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | 
| **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.9 (8 reviews) ✓ Verified | Not enough data | 

#### Grant Prospecting

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | 

#### Compliance

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A |
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |

#### Volunteer Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Opportunity Listings** | Not enough data | Not enough data | 
| **Volunteer Tracking** | Not enough data | Not enough data | 
| **Volunteer Scheduling** | Not enough data | Not enough data | 
| **Volunteer Profiles** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Engagement & Communication Tools

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Mass Messaging** | Not enough data | Not enough data | 
| **Donation Pages** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Dashboards & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (3):** [Human Services Software](https://www.g2.com/categories/human-services), [Grant Management Software](https://www.g2.com/categories/grant-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)

**Unique to Blackbaud Raiser's Edge NXT (2):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Small-Business** | 62.2% | 41.0% | 
| **Mid-Market** | 32.9% | 48.6% | 
| **Enterprise** | 4.9% | 10.4% | 

### By Industry

#### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- **Non-Profit Organization Management:** 57.3%
- **Education Management:** 3.7%
- **Fund-Raising:** 3.7%
- **Individual & Family Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Computer Software:** 2.4%
- **Information Technology and Services:** 2.4%
- **Higher Education:** 2.4%
- **Arts and Crafts:** 1.2%
- **Civic & Social Organization:** 1.2%
- **Other:** 18.3%

#### Blackbaud Raiser's Edge NXT

- **Non-Profit Organization Management:** 34.6%
- **Higher Education:** 19.8%
- **Hospital & Health Care:** 7.6%
- **Education Management:** 6.3%
- **Fund-Raising:** 6.3%
- **Primary/Secondary Education:** 4.9%
- **Religious Institutions:** 2.2%
- **Museums and Institutions:** 2.1%
- **Individual & Family Services:** 1.6%
- **Accounting:** 1.4%
- **Other:** 13.0%

---
## Alternatives

### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (436 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4893 reviews)
- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (345 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews)

### Alternatives to Blackbaud Raiser's Edge NXT

- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (436 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (537 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4893 reviews)

---
## Top Discussions

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment
  > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..."
- Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote
  > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..."
- Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote
  > **Top comment:** "Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune



Salesforce added native Backup and Restore feature
Salesforce has..."

### Blackbaud Raiser's Edge NXT

- Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments
  > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other."
- Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote
  > **Top comment:** "Hi Katelyn,

I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..."
- Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment
  > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-blackbaud-raiser-s-edge-nxt)