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# Salesforce Marketing Cloud vs iContact Comparison - What are their main differences?

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Salesforce Marketing CloudiContact[+ Add Product](#)

Pricing

**Salesforce Marketing Cloud**
 **Starting at $1,250.00** Per Month · Pro

**iContact**
 **Free** · iContact Free

**Pricing Insights**
from reviews

Time to Implement

**Salesforce Marketing Cloud**
3 months

Based on 427 responses

**iContact**
1 monthFaster

Based on 211 responses

Return on Investment

**Salesforce Marketing Cloud**
15 months

Based on 305 responses

**iContact**
12 months3 months sooner

Based on 156 responses

Perceived Cost

**Salesforce Marketing Cloud**
$$$$$

**iContact**
$$$$$

Average Discount

**Salesforce Marketing Cloud**
15%5% more

**iContact**
10%

**Pros & Cons**
from reviews

**Salesforce Marketing Cloud**
[
Ease of Use (341)
](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews?filters%5Bsentiment_snippet%5D=1671807&qs=pros-and-cons#reviews)[
Automation (197)
](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews?filters%5Bsentiment_snippet%5D=1672276&qs=pros-and-cons#reviews)[
Learning Curve (209)
](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews?filters%5Bsentiment_snippet%5D=1669128&qs=pros-and-cons#reviews)[
Steep Learning Curve (152)
](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews?filters%5Bsentiment_snippet%5D=1668371&qs=pros-and-cons#reviews)

**iContact**
[
Ease of Use (4)
](https://www.g2.com/products/icontact/reviews?filters%5Bsentiment_snippet%5D=2489750&qs=pros-and-cons#reviews)[
Contact Management (2)
](https://www.g2.com/products/icontact/reviews?filters%5Bsentiment_snippet%5D=1466099&qs=pros-and-cons#reviews)[
Limited Features (2)
](https://www.g2.com/products/icontact/reviews?filters%5Bsentiment_snippet%5D=2489775&qs=pros-and-cons#reviews)[
Campaign Issues (1)
](https://www.g2.com/products/icontact/reviews?filters%5Bsentiment_snippet%5D=2489832&qs=pros-and-cons#reviews)

Integrations

**Salesforce Marketing Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a97b9f1db5fb047add69c0bdedf5939/amazon-simple-storage-service-s3.jpg "Product Avatar Image")

Amazon Simple Storage...

](https://www.g2.com/products/amazon-simple-storage-service-s3/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image")

Attentive

](https://www.g2.com/products/attentive/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1a70cdd349865c820ee875c1e18cada7/data-360-formerly-salesforce-data-cloud.jpeg "Product Avatar Image")

Data 360 (formerly Salesforce Data Cloud)

](https://www.g2.com/products/data-360-formerly-salesforce-data-cloud/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc38d13d86ec989766c2af9c35cb27f8/dynamic-yield.png "Product Avatar Image")

Dynamic Yield

](https://www.g2.com/products/dynamic-yield/reviews)[
View all
](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/integrations)

**iContact**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf3585642187318ab772bcc30b80ad5a/wordpress-org.png "Product Avatar Image")

WordPress.org

](https://www.g2.com/products/wordpress-org/reviews)[
View all
](https://www.g2.com/products/icontact/integrations)

Screenshots

**Salesforce Marketing Cloud**
 ![Salesforce Marketing Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58105/1.-einstein-overview.png)

**iContact**
 ![iContact screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/72694/Screen-Shot-2022-07-29-at-12.12.23-PM.png)

**Ratings**
from reviews

Meets Requirements

**Salesforce Marketing Cloud**

8.2

8.23,303

**iContact**

8.4

8.41,074

Ease of Use

**Salesforce Marketing Cloud**

7.6

7.63,787

**iContact**

8.3

8.31,079

Ease of Setup

**Salesforce Marketing Cloud**

7.3

7.32,254

**iContact**

8.4

8.4485

Ease of Admin

**Salesforce Marketing Cloud**

7.8

7.81,719

**iContact**

8.5

8.5483

Quality of Support

**Salesforce Marketing Cloud**

7.7

7.73,118

**iContact**

8.7

8.71,016

Has the product been a good partner in doing business?

**Salesforce Marketing Cloud**

8.0

8.01,686

**iContact**

8.8

8.8474

Product Direction (% positive)

**Salesforce Marketing Cloud**

7.5

7.53,188

**iContact**

7.5

7.51,047

**Features**
ratings from reviews

Email Marketing

Not enough data

8.6

788

Marketing Automation

7.7

1,366

Not enough data

Attribution

8.5

51

Not enough data

Lead Capture

7.8

57

Not enough data

Push Notification

9.2

35

Not enough data

A/B Testing

8.4

17

Not enough data

Loyalty Management

9.2

16

Not enough data

Landing Page Builders

7.8

53

Not enough data

AI Marketing Agents

9.5

215

Not enough data

Customer Journey Analytics

8.0

59

Not enough data

Customer Journey Mapping

8.4

122

Not enough data

Personalization Engines

8.8

49

Not enough data

SMS Marketing

8.9

41

Not enough data

Mobile Marketing

8.7

56

Not enough data

Marketing Analytics

8.2

148

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
28.3%

Mid-Market(51-1000 emp.)
47.4%

Enterprise(\> 1000 emp.)
24.4%

Small-Business(50 or fewer emp.)
28.3%

Mid-Market(51-1000 emp.)
47.4%

Enterprise(\> 1000 emp.)
24.4%

Small-Business(50 or fewer emp.)
63.8%

Mid-Market(51-1000 emp.)
26.4%

Enterprise(\> 1000 emp.)
9.9%

Small-Business(50 or fewer emp.)
63.8%

Mid-Market(51-1000 emp.)
26.4%

Enterprise(\> 1000 emp.)
9.9%

**Reviewers' Industry**

[![Salesforce Marketing Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-marketing-formerly-salesforce-marketing-cloud.svg "Salesforce Marketing Cloud")](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
Salesforce Marketing Cloud

Computer Software
12.8%

Marketing and Advertising
12.0%

Information Technology and Services
10.2%

Financial Services
5.2%

Internet
3.3%

Other
56.5%

[![iContact](https://images.g2crowd.com/uploads/product/hd_favicon/1487565450/icontact.svg "iContact")](https://www.g2.com/products/icontact/reviews)
iContact

Marketing and Advertising
10.8%

Information Technology and Services
4.7%

Non-Profit Organization Management
4.6%

Financial Services
3.8%

Real Estate
3.6%

Other
72.5%

Alternatives

**Salesforce Marketing Cloud Alternatives**

 ![Bloomreach](https://images.g2crowd.com/uploads/product/hd_favicon/acd3373828bc7684cdbada5df73826f4/bloomreach-bloomreach.svg "Bloomreach")

[
Bloomreach
](/products/bloomreach-bloomreach/reviews)

 ![SAP Engagement Cloud (formerly SAP Emarsys)](https://images.g2crowd.com/uploads/product/hd_favicon/7e22a3a53aebe6a46a3bb1904e3c644c/sap-engagement-cloud-formerly-sap-emarsys.svg "SAP Engagement Cloud (formerly SAP Emarsys)")

[
SAP Engagement Cloud...
](/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)

 ![Braze](https://images.g2crowd.com/uploads/product/hd_favicon/048489136cfe3c3bae96cb6be5abaa04/braze.svg "Braze")

[
Braze
](/products/braze/reviews)

 ![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital")

[
Dotdigital
](/products/dotdigital/reviews)

**iContact Alternatives**

 ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing")

[
Intuit Mailchimp Email...
](/products/intuit-mailchimp-email-marketing/reviews)

 ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact")

[
Constant Contact
](/products/constant-contact/reviews)

 ![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital")

[
Dotdigital
](/products/dotdigital/reviews)

 ![Campaign Monitor](https://images.g2crowd.com/uploads/product/hd_favicon/ed729d8d9d12e23a7ae064134edd88e0/campaign-monitor%282%29.svg "Campaign Monitor")

[
Campaign Monitor
](/products/campaign-monitor/reviews)