# Agentforce Field Service (formerly Salesforce Field Service) vs Resco – Mobility & Productivity Comparison
---
## AI Generated Summary
- **G2 reviewers report** that **Agentforce Field Service** excels in its ability to transform business operations, with users highlighting its autonomous dispatch feature that allows for proactive problem-solving without human intervention. This capability significantly enhances efficiency, as noted by a user who mentioned that their dispatcher can launch the software and manage multiple technicians in just minutes.
- **Users say** that **Resco – Mobility & Productivity** stands out for its **ease of use** and versatility, allowing field workers to operate efficiently even offline. One reviewer emphasized how the platform boosts productivity across various devices, making it an essential tool for daily departmental activities.
- **According to verified reviews** , **Agentforce Field Service** has a strong market presence, reflected in its high G2 Score, which indicates overall user satisfaction. Users appreciate the software's ability to improve management of ground operations, eliminating inconsistencies and enhancing customer service.
- **Reviewers mention** that **Resco** offers excellent customer support, with users praising the responsiveness of the team when addressing questions and concerns. This level of support is crucial for organizations looking to implement a robust solution tailored to their specific needs.
- **Users highlight** that while **Resco** has a higher score for **ease of setup** , **Agentforce Field Service** still provides a comprehensive solution that integrates well with existing workflows. However, some users noted that the setup process could be more intuitive compared to Resco's straightforward onboarding experience.
- **G2 reviewers report** that both products have their strengths in analytics and reporting, but **Agentforce Field Service** slightly edges out with more advanced features. Users have noted that it significantly improves operational management, while Resco's reporting capabilities are appreciated for their user-friendliness.



| | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,047 | 47 | 
| **Largest Market Segment** | Mid-Market (42.7% of reviews) | Mid-Market (47.8% of reviews) | 
| **Entry Level Price** | $165.00 1 User Per Month | $35.00 1 User Per Month | 

---
## Top Pros & Cons

### Agentforce Field Service (formerly Salesforce Field Service)

Pros:
- Ease of Use (63 reviews)
- Scheduling Management (58 reviews)

Cons:
- Improvement Needed (74 reviews)
- Learning Curve (61 reviews)

### Resco – Mobility & Productivity

Pros:
- Ease of Use (4 reviews)
- Integrations (4 reviews)

Cons:
- Missing Features (2 reviews)
- Syncing Issues (2 reviews)

---
## Ratings Comparison
| Rating | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
  | **Meets Requirements** | 8.6 (375 reviews) | 8.7 (45 reviews) | 
  | **Ease of Use** | 8.4 (787 reviews) | 9.0 (45 reviews) | 
  | **Ease of Setup** | 7.8 (655 reviews) | 8.3 (42 reviews) | 
  | **Ease of Admin** | 8.3 (189 reviews) | 8.6 (36 reviews) | 
  | **Quality of Support** | 8.5 (365 reviews) | 9.0 (43 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (181 reviews) | 9.1 (36 reviews) | 
  | **Product Direction (% positive)** | 8.9 (364 reviews) | 9.5 (43 reviews) | 

---
## Pricing

### Agentforce Field Service (formerly Salesforce Field Service)

#### Entry-Level Pricing

Plan: Dispatcher

Price: $165.00 1 User Per Month

Description: Intelligent Dispatch Console built directly on CRM.

Key Features:
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation

[Browse all 4 editions](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/pricing)

#### Free Trial

No

### Resco – Mobility & Productivity

#### Entry-Level Pricing

Plan: Professional

Price: $35.00 1 User Per Month

Description: Use Mobile Development Toolkit to build, deploy, and maintain customized mobile apps with full offline.

Key Features:
- Customization options (UI, branding, logic, data)
- Integrations (MS O365 services and 3rd party software)
- Data Storage (MS Dynamics365, MS dataverse, Salesforce)

[Browse all 3 editions](https://www.g2.com/products/resco-mobility-productivity/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Field Service (formerly Salesforce Field Service)** | N/A | N/A |
| **Resco – Mobility & Productivity** | 7.7/10 | 21 |

#### Sales Force Automation

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.8 (20 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.7 (17 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.5 (18 reviews) | 
| **Task / Activity Management** | Not enough data | 8.6 (19 reviews) | 
| **Territory & Quota Management** | Not enough data | 6.9 (18 reviews) | 
| **Desktop Integration** | Not enough data | 7.8 (18 reviews) | 
| **Product & Price List Management** | Not enough data | 7.5 (18 reviews) | 
| **Quote & Order Management** | Not enough data | 8.3 (17 reviews) | 
| **Customer Contract Management** | Not enough data | 7.7 (17 reviews) | 

#### Marketing Automation

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Email Marketing** | Not enough data | Feature Not Available | 
| **Campaign Management** | Not enough data | Feature Not Available | 
| **Lead Management** | Not enough data | Feature Not Available | 
| **Marketing ROI Analytics** | Not enough data | Feature Not Available | 

#### Customer Support

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Case Management** | Not enough data | 7.3 (18 reviews) | 
| **Customer Support Portal** | Not enough data | 7.0 (18 reviews) | 
| **Knowledge Base** | Not enough data | 7.7 (18 reviews) | 
| **Call Center Features** | Not enough data | 6.8 (17 reviews) | 
| **Support Analytics** | Not enough data | 6.9 (16 reviews) | 

#### Reporting & Analytics

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Reporting** | Not enough data | 7.8 (18 reviews) | 
| **Dashboards** | Not enough data | 7.5 (17 reviews) | 
| **Forecasting** | Not enough data | 5.7 (16 reviews) | 

#### Mobile & Social

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 6.0 (17 reviews) | 
| **Social Network Integration** | Not enough data | 5.5 (17 reviews) | 
| **Mobile User Support** | Not enough data | 8.5 (18 reviews) | 

#### Platform

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Customization** | Not enough data | 9.2 (21 reviews) | 
| **Workflow Capability** | Not enough data | 8.4 (20 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.0 (21 reviews) | 
| **Internationalization** | Not enough data | 8.2 (20 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 8.4 (21 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 8.2 (18 reviews) | 
| **Performance and Reliability** | Not enough data | 8.7 (20 reviews) | 
| **Output Document Generation** | Not enough data | 8.3 (21 reviews) | 

#### Integration

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.5 (17 reviews) | 
| **Integration APIs** | Not enough data | 7.9 (18 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.5 (17 reviews) | 

#### Generative AI

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.4 (16 reviews) | 

#### Agentic AI - CRM

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Field Service (formerly Salesforce Field Service)** | N/A | N/A |
| **Resco – Mobility & Productivity** | N/A | N/A |

#### Knowledge Pages

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Feature Not Available | 
| **Duplicate Detection** | Not enough data | Feature Not Available | 
| **Content Editor** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Feature Not Available | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Feature Not Available | 
| **Knowledge Integrations** | Not enough data | Feature Not Available | 

#### Agentic AI - Knowledge Base

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Mobile Forms Automation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Field Service (formerly Salesforce Field Service)** | N/A | N/A |
| **Resco – Mobility & Productivity** | 8.4/10 | 9 |

#### Development Tools

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Drag-and-drop Form Builder** | Not enough data | 9.0 (7 reviews) | 
| **API Builder** | Not enough data | 6.9 (7 reviews) | 
| **Integrations** | Not enough data | 8.8 (7 reviews) | 

#### Field Tools

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **OCR** | Not enough data | 7.8 (6 reviews) | 
| **GPS & Time Stamps** | Not enough data | 8.3 (7 reviews) | 
| **Barcode and Signature Capture** | Not enough data | 9.0 (7 reviews) | 
| **Image and Video Capture** | Not enough data | 9.0 (7 reviews) | 
| **Offline Capability** | Not enough data | 9.8 (7 reviews) | 
| **Embedded Work Instructions** | Not enough data | 8.6 (7 reviews) | 

#### Back Office Tools

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Report Formatting** | Not enough data | 8.6 (7 reviews) | 
| **Roles and Permissions** | Not enough data | 8.6 (7 reviews) | 
| **Analytics Dashboards** | Not enough data | 6.7 (6 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Field Service (formerly Salesforce Field Service)** | N/A | N/A |
| **Resco – Mobility & Productivity** | 7.0/10 | 14 |

#### Territory Mapping

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Custom Territory Mapping** | Not enough data | 6.3 (13 reviews) | 
| **Strategic Selling** | Not enough data | 5.4 (12 reviews) | 
| **Automatic Rep Assignment** | Not enough data | 6.0 (12 reviews) | 

#### Route Planning

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Lead Priority** | Not enough data | 7.8 (13 reviews) | 
| **Optimized Sales Routes** | Not enough data | 7.8 (12 reviews) | 
| **Map Directions** | Not enough data | 7.9 (11 reviews) | 

#### Sales Performance Management

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Gamification** | Not enough data | 5.3 (11 reviews) | 
| **Performance Dashboards** | Not enough data | 7.8 (12 reviews) | 
| **Sales Rep Tracker** | Not enough data | 7.3 (11 reviews) | 

#### Presentation and Forms

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Video and Interactive Media** | Not enough data | 7.0 (11 reviews) | 
| **Digital Contracts** | Not enough data | 7.8 (10 reviews) | 
| **E-signature** | Not enough data | 7.3 (11 reviews) | 

### Inspection Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Field Service (formerly Salesforce Field Service)** | N/A | N/A |
| **Resco – Mobility & Productivity** | 7.6/10 | 14 |

#### Planning

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Checklists** | Not enough data | 8.3 (12 reviews) | 
| **Approvals** | Not enough data | 7.4 (11 reviews) | 
| **Scheduling** | Not enough data | 7.5 (12 reviews) | 
| **Procedures** | Not enough data | 7.4 (11 reviews) | 

#### Execution

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Sampling** | Not enough data | 7.4 (13 reviews) | 
| **Corrective Actions** | Not enough data | 7.8 (13 reviews) | 
| **Data Capture** | Not enough data | 8.3 (14 reviews) | 
| **Reports** | Not enough data | 8.2 (13 reviews) | 
| **Ad-hoc Tasks** | Not enough data | 7.5 (12 reviews) | 

#### Analytics

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Monitoring** | Not enough data | 7.7 (11 reviews) | 
| **KPIs** | Not enough data | 7.0 (11 reviews) | 
| **Nonconformace** | Not enough data | 7.0 (11 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Field Service (formerly Salesforce Field Service)** | 8.3/10 | 366 |
| **Resco – Mobility & Productivity** | 8.1/10 | 24 |

#### Generative AI

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **AI Text Summarization** | 7.9 (153 reviews) | 6.9 (18 reviews) | 
| **AI Image-to-Text** | 7.5 (150 reviews) | 6.4 (16 reviews) | 

#### Before the Job

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Calendar** | 8.6 (297 reviews) | 8.6 (23 reviews) | 
| **Dispatch** | 8.6 (289 reviews) | 8.0 (21 reviews) | 
| **Roles** | 8.6 (278 reviews) | 8.7 (21 reviews) | 
| **Booking** | 8.4 (270 reviews) | 8.9 (23 reviews) | 

#### On the Job

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Location** | Feature Not Available | 8.6 (20 reviews) | 
| **Employee Communication** | 8.5 (278 reviews) | 8.1 (21 reviews) | 
| **Behavior Monitoring** | Feature Not Available | 7.5 (20 reviews) | 
| **Client Notifications** | 8.5 (273 reviews) | 7.4 (21 reviews) | 
| **Field Sales** | 8.4 (225 reviews) | 8.2 (19 reviews) | 

#### After the Job

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Reports** | 8.7 (282 reviews) | 8.4 (22 reviews) | 
| **Analytics** | 8.6 (274 reviews) | 8.4 (21 reviews) | 
| **Invoicing** | 8.2 (224 reviews) | 7.1 (20 reviews) | 
| **CRM Integrations** | 8.7 (243 reviews) | 9.7 (19 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (76 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (70 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Field Service (formerly Salesforce Field Service)** | N/A | N/A |
| **Resco – Mobility & Productivity** | N/A | N/A |

#### Knowledge Base

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)


**Unique to Resco – Mobility & Productivity (5):** [Inspection Management Software](https://www.g2.com/categories/inspection-management), [Field Sales Software](https://www.g2.com/categories/field-sales), [Mobile Forms Automation Software](https://www.g2.com/categories/mobile-forms-automation), [CRM Software](https://www.g2.com/categories/crm), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Field Service (formerly Salesforce Field Service) | Resco – Mobility & Productivity | 
|---|---|---|
| **Small-Business** | 21.7% | 34.8% | 
| **Mid-Market** | 42.7% | 47.8% | 
| **Enterprise** | 35.5% | 17.4% | 

### By Industry

#### Agentforce Field Service (formerly Salesforce Field Service)

- **Information Technology and Services:** 10.1%
- **Manufacturing:** 8.0%
- **Computer Software:** 5.0%
- **Hospital & Health Care:** 4.8%
- **Consulting:** 4.6%
- **Automotive:** 4.2%
- **Telecommunications:** 4.2%
- **Consumer Services:** 4.0%
- **Construction:** 3.2%
- **Oil & Energy:** 3.1%
- **Other:** 48.9%

#### Resco – Mobility & Productivity

- **Information Technology and Services:** 15.2%
- **Facilities Services:** 6.5%
- **Food Production:** 6.5%
- **Manufacturing:** 6.5%
- **Public Safety:** 4.3%
- **Oil & Energy:** 4.3%
- **Non-Profit Organization Management:** 4.3%
- **Construction:** 4.3%
- **Accounting:** 2.2%
- **Automotive:** 2.2%
- **Other:** 43.5%

---
## Alternatives

### Alternatives to Agentforce Field Service (formerly Salesforce Field Service)

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (518 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (374 reviews)
- [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) — 4.0/5 stars (273 reviews)
- [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) — 3.9/5 stars (156 reviews)
- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) — 4.2/5 stars (144 reviews)
- [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) — 4.0/5 stars (139 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (370 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (448 reviews)

### Alternatives to Resco – Mobility & Productivity

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25864 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3101 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2944 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (539 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.4/5 stars (427 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4888 reviews)
- [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (709 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)

---
## Top Discussions

### Agentforce Field Service (formerly Salesforce Field Service)

- Title: [What is Salesforce Field Service used for?](https://www.g2.com/discussions/what-is-salesforce-field-service-used-for) — 2 comments, 2 upvotes
  > **Top comment:** "In my view if you looking for a comprehensive sales solutions that also  manages field service operations, Salesforce Field Service can be a valuable tool..."

### Resco – Mobility & Productivity

- Title: [What is Resco Mobile CRM used for?](https://www.g2.com/discussions/what-is-resco-mobile-crm-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "A bit longer answer — the solution is great for sales reps, field workers, service staff, managers, repairmen, account managers, etc. — basically all people..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-resco-mobility-productivity)