# Agentforce Education (formerly Salesforce Education Cloud) vs Oracle Higher Education Cloud Comparison --- ## AI Generated Summary - Users report that Oracle Higher Education Cloud excels in its Financial Management capabilities, particularly with its General Ledger and Budgeting features, which are praised for their comprehensive functionality. In contrast, Salesforce Education Cloud is noted for its robust Marketing Automation tools, allowing for effective Lead Nurturing and Email Marketing, which users find particularly beneficial for engagement. - Reviewers mention that the ease of use is slightly better in Salesforce Education Cloud, with a score of 8.9 compared to Oracle's 8.5. Users appreciate the intuitive interface of Salesforce, which they find enhances their overall experience when navigating the platform. - G2 users highlight that Oracle Higher Education Cloud offers superior Document Management and Employee Self-Service Portal features, making it easier for institutions to manage personnel data. Conversely, Salesforce Education Cloud shines in its Alumni Engagement tools, with users noting the effectiveness of its Networking Events and Donation Collecting functionalities. - Users on G2 report that Oracle's reporting capabilities, particularly in Report Generation and Custom Reports, are highly regarded for their depth and flexibility. However, Salesforce Education Cloud is favored for its analytical tools and Funnel Management, which users find essential for tracking student progress and outcomes. - Reviewers say that while both platforms offer strong integration capabilities, Salesforce Education Cloud is often preferred for its seamless integration with other Salesforce products, enhancing its overall functionality. Oracle Higher Education Cloud, however, is noted for its strong support in Financial Management integrations. - Users report that Oracle Higher Education Cloud has a slight edge in its overall support quality, scoring 8.6 compared to Salesforce's 8.4. Reviewers appreciate the responsiveness and helpfulness of Oracle's support team, which they find crucial for resolving issues quickly. | | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.0 out of 5 | | **Total Reviews** | 42 | 14 | | **Largest Market Segment** | Mid-Market (50.0% of reviews) | Mid-Market (42.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Agentforce Education (formerly Salesforce Education Cloud) Pros: - Customization (1 reviews) - Device Management (1 reviews) Cons: - Time-Consuming (2 reviews) - Data Management (1 reviews) ### Oracle Higher Education Cloud **Not enough data** --- ## Ratings Comparison | Rating | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Meets Requirements** | 8.9 (22 reviews) | 8.6 (14 reviews) | | **Ease of Use** | 8.9 (22 reviews) | 8.5 (14 reviews) | | **Ease of Setup** | 7.4 (9 reviews) | Not enough data | | **Ease of Admin** | 8.1 (9 reviews) | Not enough data | | **Quality of Support** | 8.5 (22 reviews) | 8.6 (12 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (12 reviews) | Not enough data | | **Product Direction (% positive)** | 9.4 (19 reviews) | 8.3 (14 reviews) | --- ## Pricing ### Agentforce Education (formerly Salesforce Education Cloud) #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Oracle Higher Education Cloud #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Admissions and Enrollment Management | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Functionality | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Email marketing ** | Not enough data | Not enough data | | **SMS Alerts** | Not enough data | Not enough data | | **Event Management** | Not enough data | Not enough data | | **Financial Management ** | Not enough data | Not enough data | | **Interview Scheduling** | Not enough data | Not enough data | | **Mobile Application ** | Not enough data | Not enough data | | **Forms Automation** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Lead Nurturing ** | Not enough data | Not enough data | | **Automated Reminders** | Not enough data | Not enough data | #### Data Management | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Analytical Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Funnel Management** | Not enough data | Not enough data | #### Agentic AI - Admissions and Enrollment Management | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | ### Education ERP Suites | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Integrations | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Communication** | Not enough data | Not enough data | | **Data Sharing** | Not enough data | Not enough data | #### Core Modules | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Finance and Accounting** | Not enough data | Not enough data | | **Human Resources** | Not enough data | Not enough data | | **Billing and Fees** | Not enough data | Not enough data | #### Reporting | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Report Generation** | Not enough data | Not enough data | | **Report Automation** | Not enough data | Not enough data | ### Education HR | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Personnel | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Employee Data Storage** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Employee Self-Service Portal** | Not enough data | Not enough data | | **Recruiting** | Not enough data | Not enough data | #### Payroll | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Employee Attendance Tracking** | Not enough data | Not enough data | | **Absences and Time Off** | Not enough data | Not enough data | | **Payroll Processing** | Not enough data | Not enough data | #### Reporting and Integrations | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Custom Reports** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | ### Education Finance Software | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Financial management | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **General Ledger** | Not enough data | Not enough data | | **Accounts Payable and Receivable** | Not enough data | Not enough data | | **Budgeting** | Not enough data | Not enough data | #### Billing | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Billing Automation** | Not enough data | Not enough data | | **Payments** | Not enough data | Not enough data | #### Reporting | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Customized Reports** | Not enough data | Not enough data | | **Report Exporting** | Not enough data | Not enough data | ### Alumni Management | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Platform Basics | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Alumni records and contacts** | Not enough data | Not enough data | | **Networking events** | Not enough data | Not enough data | | **Alumni events** | Not enough data | Not enough data | | **Communication within alumni group** | Not enough data | Not enough data | | **Alumni Engagement** | Not enough data | Not enough data | | **Donation Collecting** | Not enough data | Not enough data | #### Platform Basics | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Alumni events** | Not enough data | Not enough data | | **Communication within alumni group** | Not enough data | Not enough data | | **Alumni Engagement** | Not enough data | Not enough data | | **Donation Collecting** | Not enough data | Not enough data | | **Member directory** | Not enough data | Not enough data | | **Networking opportunities** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Fundraising events** | Not enough data | Not enough data | | **Career portals** | Not enough data | Not enough data | | **Newsletter Sharing** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Fundraising events** | Not enough data | Not enough data | | **Newsletter Sharing** | Not enough data | Not enough data | | **Job Portals** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | ### Student Information Systems (SIS) | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Agentic AI - Student Information Systems (SIS) | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Education ERP | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Agentic AI - Education ERP | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Higher Education Student Information Systems | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Enrollment & Academic Management | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Online Admissions & Application Management** | Not enough data | Not enough data | | **Course Registration & Timetable Scheduling** | Not enough data | Not enough data | | **Academic Records & Transcript Management** | Not enough data | Not enough data | | **Degree Audit & Progress Tracking** | Not enough data | Not enough data | #### Financial & Billing Operations | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Tuition Billing & Student Account Management** | Not enough data | Not enough data | | **Integrated Budget & Financial Reporting** | Not enough data | Not enough data | | **Refund & Payment Plan Automation** | Not enough data | Not enough data | | **Financial Aid & Scholarship Administration** | Not enough data | Not enough data | #### Student Engagement & Support Tools | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Communication & Alerts System** | Not enough data | Not enough data | | **Student Self‑Service Portal** | Not enough data | Not enough data | | **Alumni Support** | Not enough data | Not enough data | | **Academic Advising & Success Tools** | Not enough data | Not enough data | #### Artificial Intelligence & Analytics | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Natural Language Query & Reporting** | Not enough data | Not enough data | | **Automated Chat & Support Bots** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **AI‑Assisted Academic Planning** | Not enough data | Not enough data | ### Academic Advising | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Oracle Higher Education Cloud** | N/A | N/A | #### Planning | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Creating plans** | Not enough data | Not enough data | | **Scenarios** | Not enough data | Not enough data | #### Progress monitoring | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Degree progress** | Not enough data | Not enough data | | **Reporting and analytics** | Not enough data | Not enough data | | **Identifying at-risk students** | Not enough data | Not enough data | | **Recording notes** | Not enough data | Not enough data | #### Outreach | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Messaging** | Not enough data | Not enough data | | **Appointment scheduling** | Not enough data | Not enough data | | **Alerts and Notifications** | Not enough data | Not enough data | | **Self-Service tools** | Not enough data | Not enough data | | **Mobility** | Not enough data | Not enough data | --- ## Categories **Unique to Agentforce Education (formerly Salesforce Education Cloud) (4):** [Academic Advising Software](https://www.g2.com/categories/academic-advising), [Admissions and Enrollment Management Software](https://www.g2.com/categories/admissions-and-enrollment-management), [Alumni Management Software](https://www.g2.com/categories/alumni-management), [School Management Software](https://www.g2.com/categories/school-management-software) **Unique to Oracle Higher Education Cloud (4):** [Education ERP Suites](https://www.g2.com/categories/education-erp-suites), [Higher Education Student Information Systems](https://www.g2.com/categories/higher-education-student-information-systems), [Education HR Software](https://www.g2.com/categories/education-hr), [Education Finance Software](https://www.g2.com/categories/education-finance-software) --- ## Reviewer Demographics ### By Company Size | Segment | Agentforce Education (formerly Salesforce Education Cloud) | Oracle Higher Education Cloud | |---|---|---| | **Small-Business** | 15.8% | 14.3% | | **Mid-Market** | 50.0% | 42.9% | | **Enterprise** | 34.2% | 42.9% | ### By Industry #### Agentforce Education (formerly Salesforce Education Cloud) - **Higher Education:** 39.5% - **Education Management:** 31.6% - **Non-Profit Organization Management:** 5.3% - **Research:** 2.6% - **Primary/Secondary Education:** 2.6% - **Hospital & Health Care:** 2.6% - **Government Administration:** 2.6% - **Cosmetics:** 2.6% - **Computer Software:** 2.6% - **Commercial Real Estate:** 2.6% - **Other:** 5.3% #### Oracle Higher Education Cloud - **Education Management:** 42.9% - **Higher Education:** 35.7% - **Primary/Secondary Education:** 14.3% - **Information Technology and Services:** 7.1% --- ## Alternatives ### Alternatives to Agentforce Education (formerly Salesforce Education Cloud) - [Slate by Technolutions](https://www.g2.com/products/slate-by-technolutions/reviews) — 4.4/5 stars (74 reviews) - [Workday Student](https://www.g2.com/products/workday-student/reviews) — 4.0/5 stars (58 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) — 4.2/5 stars (407 reviews) - [SchoolStatus](https://www.g2.com/products/schoolstatus/reviews) — 4.8/5 stars (842 reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) — 4.2/5 stars (742 reviews) - [Follett Destiny Library Manager](https://www.g2.com/products/follett-software-follett-destiny-library-manager/reviews) — 4.3/5 stars (432 reviews) - [ParentSquare](https://www.g2.com/products/parentsquare/reviews) — 4.6/5 stars (335 reviews) - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) — 3.4/5 stars (263 reviews) - [TargetX](https://www.g2.com/products/targetx/reviews) — 3.9/5 stars (38 reviews) - [Vaave](https://www.g2.com/products/coherendz-india-private-limited-vaave/reviews) — 4.8/5 stars (211 reviews) ### Alternatives to Oracle Higher Education Cloud - [Workday Student](https://www.g2.com/products/workday-student/reviews) — 4.0/5 stars (58 reviews) - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) — 3.4/5 stars (263 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) — 4.2/5 stars (407 reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) — 4.2/5 stars (742 reviews) - [Infinite Campus](https://www.g2.com/products/infinite-campus/reviews) — 3.7/5 stars (203 reviews) - [SAP for Higher Education and Research](https://www.g2.com/products/sap-for-higher-education-and-research/reviews) — 4.0/5 stars (12 reviews) - [Skyward Student Information System](https://www.g2.com/products/skyward-student-information-system/reviews) — 3.8/5 stars (177 reviews) - [Jenzabar One](https://www.g2.com/products/jenzabar-one/reviews) — 4.0/5 stars (55 reviews) - [OpenEduCat](https://www.g2.com/products/openeducat/reviews) — 4.6/5 stars (147 reviews) - [KINDERPEDIA](https://www.g2.com/products/kinderpedia/reviews) — 4.7/5 stars (144 reviews) --- ## Top Discussions ### Agentforce Education (formerly Salesforce Education Cloud) - Title: [Do universities use Salesforce?](https://www.g2.com/discussions/do-universities-use-salesforce) — 2 comments > **Top comment:** "Salesforce has introduced EDA ( education data architecture), which is a plus for a CRM. Many universities uses Salesforce. As example, and ine middle-east..." - Title: [Types of Educational Institutions](https://www.g2.com/discussions/types-of-educational-institutions) — 2 comments, 1 upvote > **Top comment:** "Super. I am excited to learn more about the new features of my favorite platform, which I often use for educational purposes. By the way, I recently found a..." ### Oracle Higher Education Cloud No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-education-formerly-salesforce-education-cloud-vs-oracle-higher-education-cloud)